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CSG Announces Six-Year Contract Renewal with Comcast

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CSG and Comcast have announced a six-year contract renewal through December 31, 2030, extending their 35+ year relationship. Under the agreement, Comcast will continue using CSG's platforms to support its residential video, broadband, and digital phone customer base. The renewal demonstrates the ongoing partnership between the two companies and their commitment to delivering customer experiences. The contract details will be discussed during CSG's third quarter earnings call.

CSG e Comcast hanno annunciato un rinnovo contrattuale di sei anni fino al 31 dicembre 2030, estendendo la loro relazione di oltre 35 anni. Sotto l'accordo, Comcast continuerà a utilizzare le piattaforme di CSG per supportare la sua clientela residenziale di video, banda larga e telefono digitale. Il rinnovo dimostra la continua partnership tra le due aziende e il loro impegno a fornire esperienze ai clienti. I dettagli del contratto saranno discussi durante la teleconferenza sugli utili del terzo trimestre di CSG.

CSG y Comcast han anunciado un renovación de contrato de seis años hasta el 31 de diciembre de 2030, extendiendo su relación de más de 35 años. Según el acuerdo, Comcast continuará utilizando las plataformas de CSG para apoyar su base de clientes de video residencial, banda ancha y teléfono digital. La renovación demuestra la continua asociación entre las dos empresas y su compromiso con la entrega de experiencias al cliente. Los detalles del contrato se discutirán durante la llamada de ganancias del tercer trimestre de CSG.

CSG와 Comcast는 2030년 12월 31일까지의 6년 계약 연장을 발표하며 35年以上의 관계를 이어가고 있습니다. 계약에 따라 Comcast는 CSG의 플랫폼을 계속 사용하여 자택 비디오, 광대역 및 디지털 전화 고객 기반을 지원할 것입니다. 이번 갱신은 두 회사 간의 지속적인 파트너십과 고객 경험 제공에 대한 그들의 의지를 보여줍니다. 계약 세부 사항은 CSG의 3분기 실적 발표 전화에서 논의될 예정입니다.

CSG et Comcast ont annoncé un rafraîchissement de contrat de six ans jusqu'au 31 décembre 2030, prolongeant leur relation de plus de 35 ans. Selon l'accord, Comcast continuera à utiliser les plateformes de CSG pour soutenir sa clientèle résidentielle en vidéo, en large bande et en téléphone numérique. Ce renouvellement démontre le partenariat continu entre les deux entreprises et leur engagement à offrir des expériences aux clients. Les détails du contrat seront discutés lors de l'appel des résultats du troisième trimestre de CSG.

CSG und Comcast haben eine Vertragsverlängerung über sechs Jahre bis zum 31. Dezember 2030 angekündigt, die ihre über 35-jährige Beziehung fortsetzt. Im Rahmen des Vertrags wird Comcast die Plattformen von CSG weiterhin nutzen, um seine Wohnvideo-, Breitband- und digitalen Telefonkunden zu unterstützen. Die Verlängerung zeigt die fortlaufende Partnerschaft zwischen den beiden Unternehmen und ihr Engagement für die Bereitstellung von Kunden-Erlebnissen. Die Vertragsdetails werden während der Finanzkonferenz zum dritten Quartal von CSG besprochen.

Positive
  • Secured long-term contract renewal with major client Comcast through 2030
  • Maintains 35+ year business relationship with significant customer
  • Ensures continued revenue stream from Comcast's residential services platform
Negative
  • None.

Insights

The six-year contract renewal with Comcast represents a significant win for CSG, securing revenue stability through 2030. Comcast, as one of North America's largest communications providers, likely contributes a substantial portion to CSG's revenue base. This extension of their 35+ year relationship demonstrates strong client retention and CSG's competitive moat in billing and customer management solutions.

The agreement covers critical services for Comcast's residential video, broadband and digital phone customers, positioning CSG to benefit from Comcast's large subscriber base. While specific financial terms aren't disclosed, the long-term nature of the contract provides predictable cash flows and reduces business risk. This type of enterprise-level contract typically includes built-in price escalators and volume-based components that can drive organic growth.

DENVER--(BUSINESS WIRE)-- CSG® (NASDAQ: CSGS) and Comcast today announce that they signed a six-year contract renewal through December 31, 2030 extending their 35+ year relationship.

“Our long-standing partnership with Comcast is a testament to both companies’ unwavering commitment to delivering extraordinary experiences for their customers,” said Mike Woods, EVP and President of North America Communications, Media and Technology, CSG. “Our collective teams have worked tirelessly, side-by-side to bring innovative products to market. We are honored and humbled by Comcast’s continued confidence in our solutions and people as they continue to invest in and transform their business.”

Comcast will continue to rely on CSG’s platforms to support its residential video, broadband and digital phone customer base.

“The hallmark of any long-standing partnership is a commitment to win-win innovation, reliability and growth,” said Mike Crisafulli, Chief Information Officer, Comcast Cable. “We appreciate CSG’s partnership as Comcast delivers exceptional connectivity, content and experiences to our customers.”

CSG management will discuss this contract renewal in more detail during their third quarter earnings call at 3:00 p.m. Mountain on Wednesday, November 6th. A link to the webcast can be found here.

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.

Kristine Østergaard

Public Relations

+44 (0)79 2047 7204

kristine.ostergaard@csgi.com

John Rea

Investor Relations

+1 (210) 687-4409

john.rea@csgi.com

Source: CSG

FAQ

When does CSG's new contract renewal with Comcast expire?

The contract renewal with Comcast extends through December 31, 2030.

What services will CSG (CSGS) provide to Comcast under the renewed contract?

CSG will provide platforms to support Comcast's residential video, broadband, and digital phone customer base.

How long has CSG (CSGS) been partnering with Comcast?

CSG and Comcast have maintained a business relationship for over 35 years.

When will CSG (CSGS) discuss the details of the Comcast contract renewal?

CSG will discuss the contract renewal during their third quarter earnings call on November 6th at 3:00 p.m. Mountain time.

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