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CSG Systems International, Inc. (NASDAQ: CSGS) is a leading provider of business support solutions and services, catering to a majority of the top 100 global communications service providers. These include industry giants such as AT&T, Comcast, Dish Network, France Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo, and Verizon.
For over 25 years, CSG Systems International has been at the forefront of offering comprehensive solutions in voice, video, data, and content services. Their portfolio encompasses a wide range of licensed and Software-as-a-Service (SaaS) products designed to help clients improve business operations, compete more effectively, and enhance customer experiences. The company's cloud-first architecture and customer-centric approach enable businesses to deliver exceptional experiences across multiple touchpoints, simplifying connections and transactions for B2B, B2C, and B2B2X customers.
CSG Systems International operates in one primary segment: Solutions and Services. Their expertise spans various industry verticals, allowing them to tackle the growing complexity of business in the digital age. The company generates a significant portion of its revenue from the Americas, primarily the United States.
Recent achievements include numerous partnerships with leading global communications providers and continuous innovation in their SaaS offerings. These advancements have positioned CSG Systems International as a vital player in helping businesses navigate the evolving digital landscape.
For more information, visit CSG Systems International.
CSG (NASDAQ: CSGS) has scheduled a conference call for February 3, 2021, at 5:00 p.m. EST to discuss its fourth quarter and full year 2020 earnings results. This call will feature CSG's President and CEO Brian Shepherd alongside CFO Rollie Johns. CSG has been a key player in delivering customer engagement solutions globally for over 35 years, serving notable clients including AT&T and Comcast. The company continues to innovate and tackle business challenges across various industries.
CSG (NASDAQ: CSGS) announces its partnership with Zito Media Group to enhance customer experience through direct mail communications. This collaboration will help Zito Media improve billing notifications and other customer communications as part of its customer engagement transformation. With a broad customer engagement portfolio, CSG delivers over 1.5 billion messages annually using various channels, aiming to provide exceptional interactions at every touchpoint. CSG has been a trusted partner in customer engagement solutions for over 35 years, serving numerous global brands.
CSG (NASDAQ: CSGS) has declared a fourth quarter dividend of $0.235 per share, prompting an adjustment to the conversion rate for its outstanding 4.25% Senior Convertible Notes issued in March 2016. The conversion rate now is 17.6656 shares per $1,000 of principal, equivalent to about $56.61 per share of CSG common stock. The total outstanding amount of the 2016 Convertible Notes is $230 million, maturing on March 15, 2036.
CSG (NASDAQ: CSGS) has expanded its partnership with Airtel Africa to provide enhanced managed services, including customer relationship management and convergent billing solutions. This collaboration aims to support Airtel Africa's growth across its 14-country footprint in Africa, enabling faster market entry for new services, operational efficiency, and reduced costs. Airtel Africa's CIO emphasized the need for a seamless IT landscape to drive innovation and differentiation, while CSG's solutions are designed to support long-term revenue growth and improve customer experience.
CSG (NASDAQ: CSGS) has launched its Digital Mediation platform, a cloud-first solution addressing the demands of 5G and enterprise IoT. The platform, which operates in private and public clouds like AWS and Microsoft Azure, facilitates the monetization of new services while maintaining operational efficiency. Key features include multi-site orchestration, a faster deployment process, 5G architecture optimization, and unparalleled transaction processing capacity, positioning CSG to support the anticipated 1.8 billion new 5G connections projected in the next five years.
CSG reported third-quarter 2020 results with total revenue of $244.1 million, a 3% decline from $251.4 million in Q3 2019. GAAP operating income fell 13% to $28.9 million, with GAAP EPS at $0.42, down 36% year-over-year. Non-GAAP results showed adjusted revenue at $227.7 million, a 3% decline, while non-GAAP EPS was $0.76, down 14%. CSG declared a cash dividend of $0.235 per share and resumed stock buybacks, purchasing 139,000 shares for approximately $6 million.
CSG (NASDAQ: CSGS) has expanded its partnership with Inmarsat, transitioning to a cloud-based managed services billing and revenue management model. This multi-year agreement replaces outdated third-party systems, enhancing efficiency and reducing operational costs for Inmarsat. CSG's advanced solutions will enable Inmarsat to streamline its processes, improve flexibility, and gain precise insights. The collaboration supports Inmarsat's growth in satellite communications while minimizing risks and operating expenses. CSG is recognized in the Gartner Magic Quadrant for its innovative billing and customer management solutions.
CSG (NASDAQ: CSGS) has been awarded the 2020 Asia-Pacific Telecommunications Revenue Management Product Leadership Award by Frost & Sullivan. The recognition highlights CSG's revenue management solutions, which are praised for their quality, reliability, and cost-effectiveness. Frost & Sullivan noted CSG's strong customer relationships in the Asia-Pacific region and emphasized the company’s innovative solutions that help telecommunications providers expand their customer bases amid rising mobile and internet penetration. CSG aims to assist clients in digital transformation and monetisation strategies.
CSG (NASDAQ: CSGS) has joined the Innovation Corridor, a global tech accelerator aimed at transforming municipalities into smart cities with IoT, 5G, and AI technologies. The partnership will facilitate collaboration with national labs, universities, and entrepreneurs to enhance urban services and connectivity. CSG will leverage its expertise in revenue management and digital services to aid over 500 global companies in monetizing customer experiences. This initiative aligns with CSG's mission to drive digital innovation and improve service delivery for citizens and businesses alike.
CSG (NASDAQ: CSGS) will host a conference call on November 4 at 5:00pm EST to discuss its Q3 2020 earnings results. Attendees will include CSG President Bret Griess, CFO Rollie Johns, and EVP Brian Shepherd. CSG has established itself as a leader in customer engagement solutions, operating in over 120 countries and managing billions of customer interactions annually. The company serves major global brands, enhancing their business operations in a dynamic marketplace.
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