CSG and Cellusys Drive New Era of Innovation in Roaming
CSG (NASDAQ: CSGS) has announced a strategic partnership with Cellusys to address challenges in the global roaming landscape. This collaboration aims to streamline roaming processes, enhance customer experiences, and unlock new revenue streams for mobile operators. The partnership combines CSG's expertise in roaming testing and settlement with Cellusys' award-winning roaming management systems.
Key features of the unified solution include intelligent roaming steering, proactive testing, smart settlement, and comprehensive analytics. These tools provide real-time visibility of roaming conditions, optimize network selection, and offer actionable insights for informed decision-making. The partnership is positioned to help mobile operators capitalize on emerging technologies like 5G and IoT, while improving customer satisfaction and operational efficiency.
CSG (NASDAQ: CSGS) ha annunciato una partnership strategica con Cellusys per affrontare le sfide nel panorama del roaming globale. Questa collaborazione ha l'obiettivo di snellire i processi di roaming, migliorare l'esperienza dei clienti e sbloccare nuove fonti di entrate per gli operatori mobili. La partnership combina l'esperienza di CSG nei test e nella regolazione del roaming con i sistemi di gestione del roaming premiati di Cellusys.
Le principali caratteristiche della soluzione unificata includono steering intelligente del roaming, testing proattivo, regolazione intelligente e analisi complete. Questi strumenti forniscono visibilità in tempo reale delle condizioni di roaming, ottimizzano la selezione della rete e offrono informazioni pratiche per decisioni informate. La partnership è posizionata per aiutare gli operatori mobili a capitalizzare su tecnologie emergenti come 5G e IoT, migliorando al contempo la soddisfazione dei clienti e l'efficienza operativa.
CSG (NASDAQ: CSGS) ha anunciado una asociación estratégica con Cellusys para abordar los desafíos en el panorama global de roaming. Esta colaboración tiene como objetivo simplificar los procesos de roaming, mejorar la experiencia del cliente y desbloquear nuevas fuentes de ingresos para los operadores móviles. La asociación combina la experiencia de CSG en pruebas de roaming y liquidación con los sistemas de gestión de roaming galardonados de Cellusys.
Las características clave de la solución unificada incluyen gestión inteligente del roaming, pruebas proactivas, liquidaciones inteligentes y análisis completos. Estas herramientas proporcionan visibilidad en tiempo real de las condiciones de roaming, optimizan la selección de la red y ofrecen información útil para tomar decisiones informadas. La asociación está posicionada para ayudar a los operadores móviles a capitalizar tecnologías emergentes como el 5G y el IoT, al tiempo que mejora la satisfacción del cliente y la eficiencia operativa.
CSG (NASDAQ: CSGS)는 글로벌 로밍 환경의 문제를 해결하기 위해 Cellusys와 전략적 파트너십을 체결했다고 발표했습니다. 이번 협력은 로밍 프로세스를 간소화하고, 고객 경험을 향상시키며, 모바일 운영자를 위한 새로운 수익원을 개척하는 것을 목표로 합니다. 이 파트너십은 CSG의 로밍 테스트 및 정산 전문성과 Cellusys의 수상 경력이 있는 로밍 관리 시스템을 결합합니다.
통합 솔루션의 주요 기능으로는 지능형 로밍 관리, 선제적 테스트, 스마트 정산 및 종합 분석이 포함됩니다. 이러한 도구는 로밍 조건에 대한 실시간 가시성을 제공하고, 네트워크 선택을 최적화하며, 정보에 기반한 의사 결정을 위한 실행 가능한 통찰력을 제공합니다. 이 파트너십은 모바일 운영자가 5G 및 IoT와 같은 새로운 기술을 활용하고, 고객 만족도를 높이며, 운영 효율성을 개선하도록 돕기 위해 설정되었습니다.
CSG (NASDAQ: CSGS) a annoncé un partenariat stratégique avec Cellusys afin de relever les défis du paysage mondial du roaming. Cette collaboration vise à simplifier les processus de roaming, améliorer l'expérience client et débloquer de nouvelles sources de revenus pour les opérateurs mobiles. Le partenariat combine l'expertise de CSG en matière de tests de roaming et de régularisation avec les systèmes de gestion de roaming primés de Cellusys.
Les principales caractéristiques de la solution unifiée comprennent un pilotage intelligent du roaming, des tests proactifs, une régularisation intelligente et des analyses complètes. Ces outils offrent une visibilité en temps réel des conditions de roaming, optimisent le choix du réseau et fournissent des informations exploitables pour des prises de décisions éclairées. Ce partenariat est positionné pour aider les opérateurs mobiles à tirer parti des technologies émergentes telles que le 5G et l'IoT, tout en améliorant la satisfaction client et l'efficacité opérationnelle.
CSG (NASDAQ: CSGS) hat eine strategische Partnerschaft mit Cellusys angekündigt, um Herausforderungen im globalen Roaming-Markt zu begegnen. Diese Zusammenarbeit zielt darauf ab, Roaming-Prozesse zu optimieren, die Kundenerfahrung zu verbessern und neue Einnahmequellen für Mobilfunkanbieter zu erschließen. Die Partnerschaft verbindet CSGs Expertise in Roaming-Tests und -Abrechnung mit den preisgekrönten Roaming-Management-Systemen von Cellusys.
Wichtige Merkmale der einheitlichen Lösung umfassen intelligentes Roaming-Steering, proaktives Testen, intelligente Abrechnung und umfassende Analytik. Diese Werkzeuge bieten eine Echtzeit-Transparenz der Roaming-Bedingungen, optimieren die Netzwerkauswahl und bieten umsetzbare Einblicke für fundierte Entscheidungen. Die Partnerschaft ist darauf ausgelegt, Mobilfunkanbietern zu helfen, neue Technologien wie 5G und IoT zu nutzen und gleichzeitig die Kundenzufriedenheit und die Betriebseffizienz zu verbessern.
- Strategic partnership between CSG and Cellusys to innovate in the global roaming landscape
- Unified solution portfolio to streamline roaming processes and enhance customer experiences
- Potential for unlocking new revenue streams for mobile operators
- Real-time visibility of roaming conditions and activity
- Intelligent roaming steering to optimize cost, quality, and subscriber satisfaction
- Proactive testing for active network quality monitoring
- Smart settlement for streamlined automated reconciliation
- Comprehensive analytics for actionable insights and optimized roaming strategies
- None.
Insights
This partnership between CSG and Cellusys marks a significant step forward in roaming technology. By combining CSG's roaming testing and settlement expertise with Cellusys' advanced roaming management systems, they're addressing critical pain points in the industry. The intelligent roaming steering and proactive testing features are particularly noteworthy, as they can significantly enhance network quality and user experience. This is important in the era of 5G and IoT, where seamless connectivity is paramount.
The smart settlement feature could be a game-changer, potentially reducing reliance on data clearing houses and streamlining costs. However, the real value lies in the comprehensive analytics, which could give operators a competitive edge in optimizing their roaming strategies. While this partnership shows promise, its success will ultimately depend on the seamless integration of both companies' technologies and the ability to deliver tangible benefits to mobile operators.
This collaboration between CSG and Cellusys is poised to shake up the roaming solutions market. With Kaleido Intelligence and Rocco recognizing Cellusys as the top roaming steering vendor, this partnership carries significant weight. The unified solution portfolio addresses key market demands: optimizing roaming workflows, improving customer satisfaction and capitalizing on 5G and IoT opportunities.
From a market perspective, this could potentially increase both companies' market share and competitive positioning. The focus on real-time visibility and data-driven insights aligns with the industry trend towards more intelligent, automated solutions. However, the success of this venture will largely depend on how well they can demonstrate tangible ROI to mobile operators, particularly in terms of cost reduction and revenue generation. The impact on smaller players in the roaming solutions market should also be monitored, as this partnership could potentially lead to market consolidation.
“In any rapidly evolving industry, businesses need best-of-breed solutions that can promote their growth to stay ahead of the curve,” said Finn Kornbo, Executive Product Director, Digital Wholesale, CSG. “That's why we're partnering with Cellusys to combine our expertise and make it easy for mobile operators to optimize their roaming workflows, improve customer satisfaction and capitalize on emerging technologies like 5G and IoT.”
This partnership leverages the strengths of both CSG and Cellusys to deliver a unified solution portfolio that streamlines the roaming process, enhances customer experiences and unlocks new revenue streams. With real-time visibility of all roaming conditions and activity, mobile operators are empowered to turn subscriber insights into effortless customer experiences, without compromising roaming revenues. Key features of the CSG and Cellusys solution include:
- Intelligent Roaming Steering: Data-driven network selection to optimize cost, quality and subscriber satisfaction, ensuring the best possible experience.
- Proactive Testing: Active network quality monitoring that identifies and resolves issues before they impact subscribers, guaranteeing seamless connectivity.
- Smart Settlement: Streamlined automated reconciliation to gain flexibility and control over roaming products and agreements while reducing costs and reliance on data clearing houses.
- Comprehensive Analytics: In-depth reports and dashboards that provide actionable insights, so operators can make informed decisions and optimize their roaming strategies.
“Our partnership with CSG is a game-changer for the industry and reflects our commitment to innovation and our dedication to helping mobile operators succeed in a complex and competitive landscape,” said Brendan Cleary, CEO, Cellusys. “By integrating Cellusys’ award-winning roaming management systems with CSG’s roaming testing and settlement leadership, we offer operators a best-of-breed, one-stop solution that addresses every aspect of the roaming process moving into the 5G era.”
Get the facts on CSG’s roaming testing capabilities and learn why Kaleido Intelligence and Rocco named Cellusys the #1 roaming steering vendor.
About CSG
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.
Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.
About Cellusys
Founded in 2005 and serving over one billion subscribers, Cellusys is an industry leader in fraud and security and roaming management systems for mobile operators. The company offers a wide range of products and services designed to give mobile operators visibility and control of their voice, signalling, data and messaging traffic. Cellusys has won numerous innovation awards and is ranked as a Tier-1 vendor offering solutions for fraud and security, roaming and analytics.
For more information, please visit cellusys.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240916147580/en/
CSG
Kristine Østergaard
Public Relations
+44 (0)79 2047 7204
kristine.ostergaard@csgi.com
John Rea
Investor Relations
+1 (210) 687-4409
john.rea@csgi.com
Cellusys
Eva Zloch
Public Relations
+34644493439
eva@cellusys.com
Source: CSG
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