Salesforce, Inc. - CRM STOCK NEWS

Salesforce has unveiled Agentforce, a suite of autonomous AI agents designed to augment employees and handle tasks across service, sales, marketing, and commerce. Key features include:

1. Atlas Reasoning Engine for autonomous data analysis and task completion
2. Low-code tools for easy agent customization and deployment
3. Agentforce Partner Network for pre-built agents and actions from partners like AWS, Google, and IBM
4. Integration with Salesforce Platform, Data Cloud, and automation capabilities

Agentforce aims to boost efficiency and customer satisfaction by scaling workforces on demand. Customers like OpenTable, Saks, and Wiley are already seeing benefits, with Wiley reporting a 40% increase in case resolution. Salesforce plans to empower one billion agents with Agentforce by 2025.

Genesys and Salesforce have expanded their collaboration to revolutionize customer and employee experiences across sales, healthcare, and financial services. The enhanced CX Cloud solution now integrates with Sales Cloud, Health Cloud, and Financial Services Cloud, offering tailored capabilities for specific industries and roles. Key highlights include:

- Over 75 CX Cloud deals closed in one year
- Expanded availability for global users
- New digital channels including web messaging and SMS
- Support for 20 languages
- Available in 20 Genesys Cloud regions powered by AWS

The collaboration aims to streamline customer interactions, boost employee productivity, and provide richer insights by unifying data and orchestrating personalized experiences.

Salesforce (NYSE: CRM), the leading AI CRM company, has announced a quarterly cash dividend of $0.40 per share. This dividend will be payable on October 8, 2024, to stockholders of record as of September 18, 2024. The announcement demonstrates Salesforce's commitment to returning value to its shareholders and reflects the company's financial stability. This move may attract income-focused investors and potentially impact the stock's appeal in the market.

Salesforce (NYSE: CRM) has announced a definitive agreement to acquire Own Company, a leading provider of data protection and data management solutions, for approximately $1.9 billion in cash. This acquisition aims to enhance Salesforce's platform with industry-leading data protection and management services, addressing the growing need for data security, privacy, and compliance.

Key points:

• Own Company is trusted by nearly 7,000 customers to safeguard mission-critical data
• The acquisition is expected to close in Q4 of Salesforce's fiscal year 2025
• Salesforce anticipates accretion on a free cash flow basis starting in the second year post-closing
• The transaction will not impact Salesforce's capital return program or FY2025 financial guidance

Salesforce (NYSE: CRM) announced strong Q2 fiscal 2025 results, with revenue reaching $9.33 billion, up 8% year-over-year. The company reported a GAAP operating margin of 19.1% and a non-GAAP operating margin of 33.7%. Salesforce maintained its full-year FY25 revenue guidance of $37.7 billion to $38.0 billion, representing 8-9% growth. The company also raised its full-year FY25 operating cash flow growth guidance to 23-25% year-over-year.

Notably, Salesforce returned $4.3 billion to shareholders through share repurchases and $0.4 billion in dividend payments. The company also announced the upcoming transition of CFO Amy Weaver, who will step down but remain as an advisor after a successor is appointed.

Salesforce (NYSE: CRM), the leading AI CRM company, has announced the timing for its second quarter fiscal year 2025 financial results release. The results will be unveiled on Wednesday, August 28, 2024, after the market closes. Following the release, Salesforce will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss the financial results with the investment community. Investors and interested parties can access a live webcast and replay of the event through the Salesforce Investor Relations website at www.salesforce.com/investor.

Box and Slack have expanded their partnership to bring secure AI capabilities to enterprise content. The integration allows Box Enterprise Plus customers to access unlimited Box AI queries directly in Slack, enabling users to extract insights from Box files within their Slack workspace. This enhancement aims to transform collaboration and productivity for joint customers.

Key features of the expanded partnership include:

• Dynamic and secure file previews of Box files in Slack
• Real-time content card updates
• Enhanced Box for Slack workflows
• Improved admin delegated authorization
• Streamlined content workflow between Box, Slack, and Salesforce

The integration is available immediately for all Slack customers with Box Enterprise Plus plans, offering AI-powered insights without leaving the Slack environment.

Salesforce (NYSE: CRM) and Workday (NASDAQ: WDAY) have announced a strategic partnership to launch an AI-powered employee service agent. This assistant, leveraging Salesforce's Agentforce Platform and Einstein AI, alongside Workday's platform and AI, will assist with tasks such as onboarding, health benefits, and career development.

The integration includes a shared data foundation combining HR and financial data from Workday with CRM data from Salesforce. Workday will also be integrated into Slack for streamlined employee collaboration.

This initiative aims to enhance productivity, reduce costs, and improve employee experiences by automating tasks and providing personalized support.

EVPassport, the leading EV charging network in the US, has appointed Mike Milburn to its Board of Directors. Milburn, former Chief Customer Officer at Salesforce (NYSE: CRM), brings over 20 years of leadership experience in SaaS, growth, and innovation. This appointment follows EVPassport's recent $200 million investment to accelerate its end-to-end EV charging solution.

EVPassport's innovative infrastructure-as-a-service (IaaS) model has enabled rapid growth across 35 states, Canada, and Mexico. The company has deployed thousands of chargers, serving over 500 enterprise customers with a 99.97% uptime. Milburn's expertise in integrating software services and infrastructure is expected to support EVPassport's mission to build the most reliable and user-friendly EV charging network.