Welcome to our dedicated page for Salesforce Com news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce Com stock.
News about Salesforce, Inc. (NYSE: CRM) focuses on its activities as an AI-powered enterprise cloud and CRM provider, along with its role in helping organizations become what it calls Agentic Enterprises. Company announcements highlight new AI agents, platform enhancements, customer deployments, acquisitions, and capital allocation decisions that shape how Salesforce technology is used across industries.
Recent releases describe the general availability of a reimagined Slackbot as a personal agent for work inside Slack, designed to use conversational and customer context to help people find information, organize work, create content, and orchestrate workflows. Other news covers deployments of Agentforce 360 and Data 360 at institutions such as DeVry University, where AI agents support adult learners with 24/7 assistance, streamlined enrollment, and personalized guidance.
Salesforce news also details how public sector and life sciences organizations use its platforms. The U.S. Department of Transportation is reported to be expanding its use of Salesforce and Agentforce to modernize complaint management, safety inspections, interstate data sharing, and federal grantmaking. In life sciences, companies such as Novartis and AstraZeneca are described as selecting Agentforce Life Sciences to unify healthcare professional engagement and customer interactions using AI and data harmonization.
In addition, Salesforce publishes Cyber Week commerce data based on aggregated activity across digital storefronts powered by Agentforce Commerce, emphasizing the role of AI and agents in influencing sales and handling customer service interactions. Investors and observers can also find updates on dividends, acquisitions such as the completion of the Informatica transaction, and other corporate developments. This news feed provides an ongoing view into how Salesforce’s AI, data, and cloud capabilities are being adopted and expanded across sectors.
Salesforce (NYSE:CRM) reported findings from the global “CDO Insights 2026” study showing rapid AI adoption but persistent readiness gaps. Key findings: 69% of companies now use Generative AI (up from 48% a year ago), 47% use agentic AI, and 86% plan increased data management investment in 2026. Major barriers include 57% citing data reliability blocking production, 76% saying AI governance lags employee use, and widespread need for upskilling (75% data literacy, 74% AI literacy).
Salesforce (NYSE: CRM) announced a $5.6 billion 10-year Indefinite Delivery Indefinite Quantity (IDIQ) contract with the U.S. Army, executed through wholly owned Computable Insights LLC and delivered via Missionforce National Security. The agreement has a 5-year base and a 5-year optional ordering period with a $5.6B ceiling (not guaranteed).
Salesforce positions the contract to scale innovation, reduce procurement timelines, unify fragmented data, accelerate decision velocity, and enable agentic AI deployment across personnel, recruiting, readiness, logistics and defense health. Examples cited include an AI-powered CRM for 3,000 Army HRC staff, tools for 28,000 recruiters, and services reaching 9.2 million soldiers, veterans, and families. Financial impact will be realized as orders are placed and will be detailed in Q4 earnings.
Salesforce (NYSE:CRM) announced general availability of the reimagined Slackbot as a personal agent for work starting January 13, 2026. The Slack-integrated agent is available to Business+ and Enterprise+ customers via a phased rollout through January–February 2026 and is designed to use Slack conversations, files, and Salesforce customer context while respecting roles and access controls. Org Owners and Admins on Enterprise plans can set or restrict Slackbot access until February 10, 2026. Customer pilots reported time savings (examples: 90 minutes/day, 30 minutes/day, and “several hours per week”).
Informatica (CRM) was named a Leader in the 2026 Gartner Magic Quadrant for Data and Analytics Governance Platforms based on Completeness of Vision and Ability to Execute. Informatica highlights its AI-powered Intelligent Data Management Cloud (IDMC) as a multicloud platform that governs structured, unstructured, and AI assets and is used by over 5,000 global organizations. Gartner projects growing enterprise focus on unstructured data and modern D&A governance through 2028 as Generative AI use cases expand.
Salesforce (NYSE: CRM) granted equity awards to employees who joined through the Regrello acquisition on December 23, 2025. Under its 2014 Inducement Equity Incentive Plan, Salesforce issued a total of 222,453 restricted stock units (RSUs) to 55 non-executive employees.
The RSUs vest over four years: 25% on the first anniversary of the grant and the remaining 75% in 12 quarterly installments, subject to continued service through each vesting date.
Salesforce (NYSE: CRM) announced that Novartis (NYSE: NVS) has selected Salesforce’s Agentforce Life Sciences to connect patient and healthcare professional experiences and unify engagement across functions.
Novartis plans a global rollout of Agentforce 360 for Life Sciences over the next five years, building on existing uses of Agentforce Health, Data 360 for Health & Life Sciences, MuleSoft, and Agentforce Marketing. The platform includes embedded compliance capabilities, AI-driven customer insights, and data harmonization to simplify orchestration across marketing, sales, patient services, medical, market access, and other stakeholders.
Informatica (NYSE:CRM) was named a Leader in the 2025 Gartner Magic Quadrant for Data Integration Tools, marking the company’s 20th consecutive year as a Leader. Gartner also positioned Informatica as the furthest on the Completeness of Vision axis for the 12th consecutive year. Gartner highlighted that by 2027 AI assistants and AI-enhanced workflows in data integration tools could cut manual effort by 60%, underscoring demand for AI-ready data infrastructure.
The announcement emphasizes Informatica’s end-to-end capabilities across cataloging, ingestion, integration, transformation, cleansing, enrichment, automation and governance and links to the complimentary Gartner report and Informatica’s product pages for more information.
U.S. Department of Transportation (CRM) is expanding an agencywide modernization on Salesforce, including deployment of Agentforce AI agents and unifying systems onto Salesforce Government Cloud.
Key changes: USDOT will consolidate more than 10 previous systems, use Data 360 to harmonize datasets, deploy AI agents for 24/7 citizen support, automated grant review to accelerate billions in federal funding, and real‑time data analysis for alerts and mitigation recommendations across traffic, weather, and incident data. The announcement notes some features remain in development and customers should base decisions on released capabilities.
Salesforce (NYSE: CRM) deployed Agentforce 360 at DeVry University on December 10, 2025, expanding a 15-year relationship to support DeVry's multi-year AI strategy.
DeVry, serving more than 32,000 learners, will use Agentforce 360 and Data 360 to deliver 24/7 personalized support for its AI-powered program DeVryPro, streamline enrollment via Agentforce Commerce, unify student data for context-aware recommendations, and automate tasks such as an 11-hour weekly manual onboarding process.
Salesforce (NYSE: CRM) reported 2025 Cyber Week industry results for Nov 25–Dec 1 showing record global retail sales of $336.6B (+7% YoY) and U.S. sales of $79.6B (+5% YoY). Salesforce said AI and agents drove $67B in sales and influenced 20% of global orders. Agentforce Commerce powered 61M orders with 100% uptime; Data 360 ingested 1.26 trillion records (+44% YoY). Mobile accounted for 70% of online orders and mobile wallets for 27% of global orders.