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Salesforce, Inc. - CRM STOCK NEWS

Welcome to our dedicated page for Salesforce news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce stock.

Salesforce, Inc. (symbol: CRM) is a leading American cloud-based software company headquartered in San Francisco, California. Known for its robust customer relationship management (CRM) software, Salesforce provides a comprehensive suite of applications designed to support sales, customer service, marketing automation, e-commerce, analytics, and application development. The company’s flagship product, Customer 360, integrates customer data across various systems, applications, and devices, offering a unified view to enhance sales, service, marketing, and commerce operations.

Salesforce’s portfolio includes Service Cloud for customer support, Marketing Cloud for digital marketing campaigns, Commerce Cloud as an e-commerce engine, and the Salesforce Platform, which allows enterprises to build custom applications. Additionally, MuleSoft is part of Salesforce's offerings, providing data integration solutions to connect disparate systems.

Recent achievements and ongoing projects highlight Salesforce's commitment to innovation and growth. The company has expanded its capabilities through strategic partnerships and acquisitions. Financially, Salesforce has maintained a strong performance, driven by its recurring revenue model and consistent demand for cloud-based solutions.

For those looking to stay informed on Salesforce's latest developments, the company regularly updates its stakeholders through news releases and financial reports. Stay tuned to understand how Salesforce continues to shape the future of enterprise cloud computing.

Latest News:
Source: Salesforce
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Rhea-AI Summary

Salesforce (NYSE: CRM) announced the general availability of Agentforce, a new AI platform layer enabling companies to build and deploy autonomous AI agents. Unlike traditional chatbots, these agents can independently make decisions and take actions across business functions.

The platform includes Agent Builder for customization and the Agentforce Service Agent for customer support. Built on Salesforce's platform, it integrates with existing tools like Data Cloud, Slack, and MuleSoft. Companies like OpenTable, Saks, and Wiley are already using Agentforce, with Wiley reporting a 40% increase in case resolution.

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Starboard Value LP, an investment adviser, announced that its CEO Jeffrey Smith presented at the 2024 Active-Passive Investor Summit. The presentation highlighted value creation opportunities at three companies: Kenvue Inc. (NYSE: KVUE), Pfizer Inc. (NYSE: PFE), and Salesforce Inc. (NYSE: CRM).

The full presentation and individual company presentations are available on Starboard's website. Starboard Value LP focuses on investing in deeply undervalued companies and actively engages with management teams and boards to unlock shareholder value.

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EVPassport, a global EV charging network, has expanded its relationship with Salesforce by deploying Salesforce Service Cloud to enhance customer experience. This move aims to strengthen EVPassport's position as a leading EV charging network for customer satisfaction, loyalty, and reliability.

The implementation of Service Cloud will enable EVPassport to deliver personalized, enhanced, and efficient service to its enterprise and commercial business customers, as well as electric vehicle drivers. By leveraging CRM, data, and AI, EVPassport will gain deeper insights into each driver's journey, allowing for a more seamless and personalized user experience.

Hooman Shahidi, co-founder and CEO of EVPassport, emphasized the importance of partnering with Salesforce to build the mobility experience of tomorrow and meet the evolving needs of customers, sites, and communities.

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Salesforce (NYSE: CRM) and NVIDIA have announced a strategic collaboration to develop advanced AI capabilities for enterprises. The partnership aims to combine NVIDIA's AI platform with Salesforce's Platform and Agentforce to deliver optimized predictive and generative AI workflows. Key aspects include:

1. Development of autonomous agent and interactive avatar experiences
2. Enhancement of AI capabilities in Salesforce Data Cloud
3. Creation of AI-powered avatars using NVIDIA ACE and Agentforce
4. Expected deployment of billions of Agentforce Agents in coming years

The collaboration focuses on improving customer and employee interactions, offering real-time solutions, and enhancing productivity across various business functions. Use cases include crisis management, real-time weather impact for travel and logistics, and live event management.

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CloudBees, a leading software development platform, has announced significant milestones at DevOps World Virtual 2024. The company has surpassed $150 million in annual recurring revenue and achieved profitability. With over 500,000 developers using its products, CloudBees serves 500+ of the world's largest companies across various sectors. Under new CEO Anuj Kapur, CloudBees has strengthened its leadership team, launched a new SaaS DevSecOps platform, and acquired Launchable to boost GenAI efforts. The company is positioning itself for growth in the global hybrid cloud market, expected to reach $145 billion by 2026. CloudBees continues to innovate, focusing on scale, resiliency, and developer experience, as it aims to empower enterprises in their technology transformation journey.

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Salesforce (NYSE: CRM) and Google Cloud have expanded their partnership to create Salesforce Agentforce Agents, enabling secure collaboration across Salesforce Customer 360 and Google Workspace apps. This integration allows customers to deploy autonomous AI agents that can work seamlessly in daily applications, backed by robust privacy protections. The Agentforce and Google Workspace interactions will be generally available later this year.

Key features include:

  • Integration with Google BigQuery for data-driven actions
  • AI-powered Sales Development Representative (SDR) Agent
  • Ability to generate Google Slides and Docs from templates
  • Secure data transfer between Gmail, Docs, and Salesforce
  • Grounding AI agents with data from both platforms for increased accuracy
This collaboration aims to create the world's first agent ecosystem, delivering a fully AI-infused productivity suite for enhanced business operations.

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Salesforce (NYSE: CRM) has expanded its partnership with luxury retailer Saks Fifth Avenue to enhance the customer experience across Saks.com and physical stores. The collaboration leverages Salesforce's Customer 360 apps, Data Cloud, and Agentforce to create personalized and connected shopping experiences. Saks aims to match its high-quality in-store experience with online shopping using AI-powered technologies.

Key implementations include:

  • Commerce Cloud for seamless fulfillment and inventory management
  • Data Cloud for unified customer profiles
  • Agentforce for AI-driven customer support
  • Slack for enhanced employee collaboration

This partnership aims to revolutionize luxury retail by meeting evolving consumer demands and fostering deeper customer relationships.

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Salesforce (NYSE: CRM) reports significant growth for Data Cloud, with a 130% year-over-year increase in paid customers. The platform processed over 2 quadrillion records per quarter, marking it as Salesforce's fastest-growing organic product. New innovations include:

1. Support for unstructured audio and video content
2. Expanded connectivity ecosystem
3. Sub-second real-time data layer
4. Enhanced governance and security features
5. Tableau Semantics for standardized data models
6. Hybrid search capabilities
7. Data Cloud One for connecting multiple Salesforce orgs

These enhancements aim to improve customer experiences, boost AI capabilities, and strengthen data management across the Salesforce ecosystem.

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Salesforce (NYSE: CRM) has introduced the Agentforce Partner Network, the world's first agent ecosystem. This open ecosystem enables companies to extend their Agentforce capabilities with third-party AI agents and agent actions. Key features include:

1. Partner-built agent actions and templates available through Salesforce's AppExchange
2. Collaboration with major tech companies like Amazon Web Services, Google Cloud, IBM, and Workday
3. Support from global system integrators to accelerate AI-driven transformations
4. Integration with existing technology investments for seamless task execution

The network aims to enhance Agentforce's ability to plan and reason across multiple systems, accomplishing complex tasks more efficiently. Salesforce's vision is to enable customers with a billion AI agents over the next year, revolutionizing how businesses achieve customer success.

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Salesforce (NYSE: CRM) has announced $23 million in new grants to U.S. school districts and global education nonprofits, aimed at equipping students with skills for future success, particularly in AI and STEM. This brings Salesforce's 12-year commitment to education to $150 million. Additionally, Marc and Lynne Benioff will donate $3 million to DonorsChoose for public education in Hawai'i.

The funding includes $13 million for middle and high schools across the U.S., and $10 million to 14 nonprofits globally, with over $6 million focused on AI skilling and literacy. This initiative addresses the gap in AI education, as only 15% of workers feel adequately trained to use AI effectively.

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FAQ

What is the current stock price of Salesforce (CRM)?

The current stock price of Salesforce (CRM) is $343.65 as of December 20, 2024.

What is the market cap of Salesforce (CRM)?

The market cap of Salesforce (CRM) is approximately 324.3B.

What does Salesforce, Inc. specialize in?

Salesforce specializes in cloud-based software solutions, including customer relationship management (CRM) and various enterprise applications.

Where is Salesforce headquartered?

Salesforce is headquartered in San Francisco, California.

What is Customer 360?

Customer 360 is Salesforce's platform that integrates customer data across systems, apps, and devices to provide a unified view for sales, service, marketing, and commerce operations.

What are some of Salesforce's main products?

Salesforce's main products include Service Cloud, Marketing Cloud, Commerce Cloud, Salesforce Platform, and MuleSoft.

How does Salesforce support customer service?

Salesforce supports customer service through its Service Cloud, which provides tools and applications for enhanced customer support.

What is the Salesforce Platform?

The Salesforce Platform allows enterprises to build custom applications tailored to their specific needs.

What is MuleSoft?

MuleSoft, a part of Salesforce's offerings, provides solutions for data integration, helping connect different systems and applications.

How does Salesforce contribute to marketing automation?

Salesforce contributes to marketing automation through its Marketing Cloud, which supports digital marketing campaigns.

What financial model does Salesforce follow?

Salesforce follows a recurring revenue model, primarily driven by its subscription-based services.

How can I stay updated on Salesforce's latest news?

You can stay updated on Salesforce's latest news by following their official news releases and financial reports.

Salesforce, Inc.

NYSE:CRM

CRM Rankings

CRM Stock Data

324.25B
931.72M
2.64%
82.36%
1.41%
Software - Application
Services-prepackaged Software
Link
United States of America
SAN FRANCISCO