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Conduent Incorporated (NASDAQ: CNDT) is the world's largest provider of diversified business process services. The company excels in transaction processing, automation, analytics, and constituent experience. Conduent collaborates with both government and commercial customers to enhance the delivery of services to their respective client bases. It plays a pivotal role in the U.S. healthcare industry by managing interactions with patients and the insured. Additionally, it serves as the customer interface for large segments of the technology industry and is a key operational and processing partner for public transportation systems globally.
Conduent offers a broad range of services including digital payments, claims processing, benefit administration, automated tolling, customer care, and distributed learning. These services are designed to create value for both clients and their constituents by modernizing and managing interactions effectively. Customers include Fortune 100 companies and more than 600 government and transportation agencies.
The company operates through three key segments: Commercial Industries, Government Services, and Transportation, with the majority of its revenue generated in the United States. Conduent's significant recent achievement includes successfully migrating its on-premises Oracle Exadata environment to the cloud using Oracle Database@Azure. This migration has significantly improved application performance and enabled real-time transaction processing, enhancing the services provided to its clients.
To stay updated on the latest developments, visit www.conduent.com.
Conduent Transportation, a unit of Conduent Incorporated (Nasdaq: CNDT), has successfully implemented its next-generation fare collection system for the De Lijn public transport network in Belgium, serving 6.5 million residents. This system, enabling contactless payment on trams and buses, is the first of its kind in Belgium. Up to 10,000 terminals will be deployed, enhancing convenience and hygiene amid COVID-19. The next phase will integrate account-based ticketing, allowing cloud-based ticket management.
Conduent delivers vital government assistance through the Pandemic Electronic Benefits Transfer (EBT) program, reaching nearly 16 million recipients. As of June 2020, the company supports 24 states, providing EBT cards for those in need due to COVID-19. Conduent processes unemployment benefits for about 1.5 million individuals, significantly higher than 2019 levels. Additionally, the company has expanded online SNAP purchases in 16 states, enhancing accessibility. With over 20 years in EBT services and substantial annual transfers, Conduent plays a key role in supporting vulnerable families nationwide.
Conduent has secured a 10-year contract with the Michigan Department of Health and Human Services to manage child support payment services for approximately 845,000 children and their parents. This partnership will enhance cloud-hosting capabilities and implement payment innovations for the State Disbursement Unit (MiSDU). Annually, MiSDU distributes over $1.3 billion in child support. Conduent manages about one-third of U.S. child support payments, processing over $11 billion each year. The contract includes options for an additional five years.
Conduent (Nasdaq: CNDT) is set to release its Q2 2020 financial results on August 6, 2020, after market close. The management team will address these results in a live conference call at 5:30 p.m. ET, with dial-in information provided. A recording will be available shortly after the call's conclusion. Conduent provides essential services and solutions to businesses and governments, impacting millions of users daily, including HR services for 11 million employees.
Conduent (Nasdaq: CNDT) has launched a new Contract Analytics solution, enhancing its Legal and Compliance technology suite. This AI-driven tool automates contract management, enabling corporate teams to manage risks, capture savings, and prevent revenue loss. The solution addresses inefficiencies in tracking contractual provisions and helps mitigate potential revenue leakage, which could average up to 9% of annual revenues due to poor management. Executives emphasize the tool's capacity to streamline operations and unlock the full potential of contracts.
Conduent (Nasdaq: CNDT) has been selected by Telefónica Germany to implement a digital mailroom document management solution that will process 3.5 million items of customer correspondence annually. The innovative system will open, scan, classify, and direct incoming mail, significantly enhancing customer satisfaction and operational efficiency. Conduent's technology will also manage 5,000 to 10,000 customer contracts daily. This partnership aims to support Telefónica Germany's customer-centric strategy by improving response times and accuracy.
Conduent has been chosen by the Ohio Turnpike and Infrastructure Commission to enhance the toll collection system spanning 241 miles. The upgrade includes 216 lanes featuring self-service and collector-operated toll plazas, along with open-road automated tolling for E-ZPass transactions. New Automated Toll Payment Machines will accept multiple payment methods and facilitate future contactless options. The project will commence this summer, with full installation expected by early 2023, and could extend until 2034 if all options are exercised. This initiative aims to improve traffic flow and operational efficiency.
Conduent Transportation, a unit of Conduent (Nasdaq: CNDT), has been chosen by SYTRAL, the public transport authority in Lyon, France, to implement a modern ticketing system across the TCL network, which accommodates 1.9 million trips daily. The ATLAS® Ops system will allow fare validation through smartphones, QR codes, and contactless cards. This upgrade aims to enhance customer convenience and future-proof integration with mobility providers. The first implementation phase is set to begin in June 2021, reflecting Conduent's commitment to innovative transportation solutions.
Conduent (Nasdaq: CNDT) has formed an alliance with Envisio Solutions to enhance its Healthy Communities Institute (HCI) services. This partnership aims to utilize Envisio’s performance management technology for improved data aggregation and actionable insights in public health management during the COVID-19 pandemic. With over 115 million lives impacted across 530 counties, the collaboration seeks to address health disparities, boost community health confidence, and effectively manage reopening strategies. A demo of the new strategy tracking technology is scheduled for June 25, 2020.
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