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Conduent and its CIO Mark Prout Win Gold Stevie Award for Leading Through Digital Disruption

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Conduent has announced that its CIO, Mark Prout, will receive the 2021 American Business Awards® Gold Stevie® Award for leadership during the COVID-19 pandemic. The company enabled 75% of its 65,000 global associates to work from home in under six weeks, supporting clients and ensuring critical benefits like unemployment aid were delivered during the crisis.

This recognition showcases Conduent's adaptability and the commitment of its technology and business teams, contributing to significant client outcomes amid challenging circumstances.

Positive
  • CIO Mark Prout received the Gold Stevie Award for digital leadership during the pandemic.
  • Successfully transitioned 75% of 65,000 employees to a remote work model within six weeks.
  • Supported clients effectively, leading to increased transaction volumes.
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  • None.

Conduent’s IT Team Recognized for its Planning and Execution to Service Clients Throughout the COVID-19 Pandemic

FLORHAM PARK, N.J., June 17, 2021 (GLOBE NEWSWIRE) -- Conduent Incorporated (Nasdaq: CNDT), a business process services and solutions company, today announced that the company’s Chief Information Officer (CIO) Mark Prout will be presented with The 2021 American Business Awards® Gold Stevie® Award on behalf of Conduent’s Information Technology team in its “Leading Through Digital Disruption” category.

Conduent was recognized for its work during the COVID-19 pandemic, when its IT team enabled approximately 75% of the company’s 65,000 global associates to employ a work from home model through digital solutions in less than six weeks. Utilizing remote technology capabilities, the company supported its call center representatives, transaction processors, analysts, developers, testers, and a variety of business unit colleagues around the globe. Due to Conduent’s swift and successful approach, several clients added incremental transaction volume, taking advantage of the company’s ability to service additional work and provide stability in an uncertain time.

“I’m humbled and honored to represent our many Conduent technology and business associates who came together as a global team to make this transition seamless for our clients in a very challenging environment,” said Mark Prout, Chief Information Officer, Conduent. “This Stevie Award is well-deserved recognition for our thousands of hard working Conduent associates around the world who enable delivery of exceptional outcomes for our clients and their customers.”

While Conduent’s remote workforce serviced many of its global clients, this successful transition also meant that Americans in need received the critical government stimulus benefits they rely on such as Supplemental Nutrition Assistance Program, Unemployment Insurance, and Temporary Assistance for Needy Families.

"The American economy continues to show its resilience, and as we're poised on the beginning of what should be a phenomenal period of growth, we celebrate the remarkable achievements of a wide range of organizations and people over the past 18 months," said Stevie Awards president, Maggie Gallagher. "This year's Stevie-winning nominations in The American Business Awards are a testament to the ingenuity, the commitment, the passion, the adaptability and the creativity of the American people."

Now in its 19th year, the Stevie® Awards are the world's premier business awards. Created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide, the Stevie has become one of the world's most coveted business awards. More than 1,000 professionals participate in the judging process each year which includes many of the world's most respected executives, entrepreneurs, innovators, and business educators. 

About the Stevie Awards 
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. The Stevies also produce the annual Women|Future Conference. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology, and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs, and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients, including $16 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at https://www.conduent.com.

Media Contacts:
Sean Collins, Conduent, +1-310-497-9205, sean.collins2@conduent.com
Duane Brozek, Conduent, +1-951-288-9807, duane.brozek@conduent.com

Investor Relations Contact:
Giles Goodburn, Conduent, +1-203-216-3546, giles.goodburn@conduent.com

Note: To receive RSS news feeds, visit www.news.conduent.com. For open commentary, industry perspectives, and views, visit http://twitter.com/Conduent, http://www.linkedin.com/company/conduent or http://www.facebook.com/Conduent.

Trademarks
Conduent is a trademark of Conduent Incorporated in the United States and/or other countries. Other names may be trademarks of their respective owners.


FAQ

What did Conduent achieve during the COVID-19 pandemic?

Conduent enabled approximately 75% of its global workforce to work from home in under six weeks.

What award did Conduent's CIO Mark Prout receive?

Mark Prout received the 2021 American Business Awards® Gold Stevie® Award for leadership during digital disruption.

How did Conduent support clients during the pandemic?

Conduent's IT team helped clients maintain operations and increase transaction volumes during the pandemic.

What percentage of Conduent employees transitioned to remote work?

Approximately 75% of Conduent's 65,000 employees transitioned to remote work.

What role did Conduent play in delivering government benefits?

Conduent's remote workforce helped ensure that critical government stimulus benefits were delivered to Americans in need.

Conduent Incorporated

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