AI Integrated into Conduent Life@Work® Connect with Jellyvision and TALON to Educate Employees about Open Enrollment and Maximize Healthcare Benefit Spend
Conduent (Nasdaq: CNDT) has enhanced its Life@Work Connect Experience Platform by integrating AI solutions from TALON and Jellyvision's ALEX. This integration aims to improve employee understanding of health and wellness benefits, particularly during open enrollment periods. ALEX provides personalized benefits recommendations based on individual circumstances, while TALON's price transparency tool helps employees find cost-effective, high-quality healthcare providers, offering potential savings up to 95% on certain procedures. The enhancement addresses the challenge that 51% of U.S. adults face in understanding their health insurance plans.
Conduent (Nasdaq: CNDT) ha migliorato la sua piattaforma Life@Work Connect Experience integrando soluzioni AI di TALON e ALEX di Jellyvision. Questa integrazione mira a migliorare la comprensione da parte dei dipendenti dei benefici legati alla salute e al benessere, in particolare durante i periodi di iscrizione aperta. ALEX offre raccomandazioni personalizzate sui benefici in base alle circostanze individuali, mentre lo strumento di trasparenza dei prezzi di TALON aiuta i dipendenti a trovare fornitori di assistenza sanitaria economici e di alta qualità, con un potenziale risparmio fino al 95% su alcune procedure. Questo miglioramento affronta la sfida che il 51% degli adulti statunitensi incontra nella comprensione dei propri piani di assicurazione sanitaria.
Conduent (Nasdaq: CNDT) ha mejorado su plataforma Life@Work Connect Experience al integrar soluciones de IA de TALON y ALEX de Jellyvision. Esta integración tiene como objetivo mejorar la comprensión de los empleados sobre los beneficios de salud y bienestar, especialmente durante los períodos de inscripción abierta. ALEX proporciona recomendaciones personalizadas de beneficios basadas en circunstancias individuales, mientras que la herramienta de transparencia de precios de TALON ayuda a los empleados a encontrar proveedores de atención médica asequibles y de alta calidad, ofreciendo un ahorro potencial de hasta el 95% en ciertos procedimientos. La mejora aborda el desafío que enfrenta el 51% de los adultos en EE. UU. al comprender sus planes de seguro de salud.
Conduent (Nasdaq: CNDT)는 TALON과 Jellyvision의 ALEX와 함께 AI 솔루션을 통합하여 Life@Work Connect Experience 플랫폼을 향상시켰습니다. 이 통합은 특히 개방 등록 기간 동안 직원들이 건강 및 웰빙 혜택을 이해하는 데 도움을 주기 위해 설계되었습니다. ALEX는 개인의 상황에 따라 맞춤형 혜택 추천을 제공하며, TALON의 가격 투명성 도구는 직원들이 비용 효율적이고 높은 품질의 의료 제공자를 찾는 데 도움을 주어 특정 절차에서 최대 95%의 잠재적 절감을 제공합니다. 이 향상은 미국 성인 중 51%가 자신들의 건강 보험 계획을 이해하는 데 어려움을 겪는 문제를 다루고 있습니다.
Conduent (Nasdaq: CNDT) a amélioré sa plateforme Life@Work Connect Experience en intégrant des solutions d'IA de TALON et ALEX de Jellyvision. Cette intégration vise à améliorer la compréhension des employés des avantages en matière de santé et de bien-être, en particulier lors des périodes d'ouverture des inscriptions. ALEX fournit des recommandations personnalisées sur les avantages en fonction des circonstances individuelles, tandis que l'outil de transparence des prix de TALON aide les employés à trouver des prestataires de soins de santé à coût efficace et de haute qualité, offrant des économies potentielles allant jusqu'à 95 % sur certaines procédures. Cette amélioration répond au défi auquel 51 % des adultes américains sont confrontés pour comprendre leurs régimes d'assurance maladie.
Conduent (Nasdaq: CNDT) hat seine Plattform Life@Work Connect Experience durch die Integration von KI-Lösungen von TALON und ALEX von Jellyvision verbessert. Diese Integration zielt darauf ab, das Verständnis der Mitarbeiter für Gesundheits- und Wellnessleistungen zu verbessern, insbesondere während der offenen Anmeldezeiten. ALEX bietet personalisierte Leistungsempfehlungen basierend auf individuellen Umständen, während das Preistransparenz-Tool von TALON den Mitarbeitern hilft, kostengünstige, qualitativ hochwertige Gesundheitsdienstleister zu finden, was potenzielle Einsparungen von bis zu 95 % bei bestimmten Verfahren ermöglicht. Die Verbesserung greift das Problem auf, dass 51 % der US-Erwachsenen Schwierigkeiten haben, ihre Krankenversicherungspläne zu verstehen.
- Integration of AI-driven solutions enhances platform functionality
- TALON's tool enables up to 95% cost savings on healthcare services
- Platform helps maximize employer investments in healthcare benefits
- 90% of employees report better benefits understanding after using ALEX
- None.
Insights
The integration of AI-driven solutions into Conduent's Life@Work Connect platform represents an incremental technological advancement rather than a significant market-moving development. While the partnership with Jellyvision and TALON adds valuable features for employee benefits management, the direct revenue impact is likely to be modest in the short term.
The platform enhancements address a real market need, with
Conduent’s enhanced platform now provides a stronger employee experience to create a holistic view of health and wellness benefits and costs
Integrated tools for benefits decisions, education and optimization
- ALEX, Jellyvision’s benefits decision support advisor, engages employees to guide them through their entire benefits package, taking into consideration an individual’s personal level of risk tolerance, their unique health, family, and lifestyle, and then offers personalized benefits recommendations.
- TALON’s price transparency tool helps employees identify and navigate to low-cost, high quality, in-network providers, with over 10,000 services and procedures searchable for accurate, precise out-of-pocket cost-comparison.
By integrating educational and price-transparency solutions into its Life@Work Connect platform, Conduent’s health and wellness administration solutions:
- maximize employer investments in health care benefits, which is the second most expensive line item for employers after payroll.
- increase employee understanding of their benefit plan options and costs.
“When companies improve the employee experience, like helping employees better understand their benefits, companies positively impact business metrics,” said John Larson, Vice President for Total Benefit Solutions at Conduent. “When clients work with Conduent as a health and wellness benefits administrator, we bring together our capabilities and experience with multiple decision tools into a single seamless and digital employee experience that drives engagement and business outcomes.”
“ALEX develops deep trust with users with bits of humor and delight woven into the benefit plan selection. You have to build trust with an individual to encourage them to change behaviors. We know ALEX is having an impact that translates into tangible results. Employee reports show they are making more preventative healthcare appointments, are better able to meet their health goals, and almost
“Once employees have selected their health plan, they are often confused about how to optimize their benefits. TALON’s data shows a huge opportunity to help employees save on out-of-pocket healthcare expenses,” said Mark Galvin, CEO at TALON. “By providing employees with the ability to comparison shop means they are getting real and measurable benefits. For instance, employees who searched and shopped for various blood tests saved as much as
Health and wellness administration provider Conduent, benefits advisor ALEX from Jellyvision and TALON’s health care price transparency platform can enable better health and wellness outcomes for employees with solutions that align budget, benefits strategy and goals.
About Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately
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Trademarks
Conduent is a trademark of Conduent Incorporated in
View source version on businesswire.com: https://www.businesswire.com/news/home/20241104761667/en/
Media:
Lisa Patterson, Conduent, +1-816-305-4421, lisa.patterson@conduent.com
Jellyvision, press@jellyvision.com
Matthew McCormick, TALON, matthew.mccormick@talonhealthtech.com
Investor Relations:
Giles Goodburn, Conduent, +1-203-216-3546, ir@conduent.com
Source: Conduent Incorporated
FAQ
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