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Company Overview
Cross Country Healthcare Inc is a renowned provider of total talent management services, specializing in healthcare workforce solutions designed to address the dual challenges of cost efficiency and high-quality service delivery. With over 30 years of industry experience, the company has built its reputation through a comprehensive approach that integrates strategic workforce planning, contingent staffing, permanent placement, and consultative services for a broad range of healthcare customers. Incorporating key industry keywords such as "healthcare staffing", "talent management", and "workforce solutions", Cross Country Healthcare supports a diverse client portfolio ranging from acute care hospitals to physician practice groups and nonclinical facilities.
Business Segments and Services
The company’s operations are structured across two primary business segments:
- Nurse and Allied Staffing Segment: This segment is the cornerstone of the business, providing temporary and permanent placements for travel and local nurses along with allied health professionals. The segment also offers outsourcing services aimed at optimizing workforce allocations and reducing operational labor costs. Through an extensive network of national staffing teams, Cross Country Healthcare effectively meets the dynamic demands of its clients in clinical settings including rehabilitation centers, sports medicine clinics, and government facilities.
- Physician Staffing Segment: Focused on offering specialized placement services, this segment supplies licensed practitioners across various medical specialties. It caters to healthcare institutions in need of temporary assignments for physicians, certified registered nurse anesthetists (CRNAs), nurse practitioners (NPs), and physician assistants (PAs). In addition to contingent staffing, the company provides retained search services for healthcare executives, ensuring that critical leadership roles are filled with top-tier professionals.
Operational Reach and Clientele
Headquartered in Boca Raton, Florida, Cross Country Healthcare Inc has a significant nationwide footprint, with an expansive network of branch office locations that ensures prompt response to client needs across diverse geographical regions. The company’s operational model is founded on long-term expertise and a deep understanding of the healthcare industry landscape. Its client base spans various settings, including acute care hospitals, nursing facilities, public and charter schools, and even specialized clinics in sports medicine and rehabilitation. This diversity in clientele underscores the company’s ability to adapt and provide tailored workforce solutions that meet specific client requirements.
Market Position and Industry Impact
Within an increasingly competitive healthcare industry, Cross Country Healthcare has distinguished itself by developing a business model that mitigates labor cost challenges while maintaining high standards of care. Its robust network and strategic approach allow the company to offer comprehensive staffing solutions that address both immediate workforce shortages and longer-term talent management needs. This duality in service offerings positions the company as an authoritative resource for institutions seeking to balance cost-effective operations with quality healthcare delivery. Investors and industry analysts recognize this balanced approach as it reflects deep industry insight, operational efficiency, and an unwavering commitment to addressing the intricate demands of modern healthcare environments.
Expertise, Experience, and Integrated Approach
With decades of industry experience, Cross Country Healthcare Inc demonstrates a clear commitment to excellence through its integration of advanced staffing methodologies and consultative expertise. The company’s detailed understanding of healthcare operations enables it to design and implement workforce strategies that are both agile and robust. By consistently deploying a combination of seasoned industry professionals and cutting-edge staffing technology, the firm ensures that its clients receive customized solutions that streamline operations and drive quality outcomes. This intricate balance of experience and innovation reinforces the company’s value proposition and its role as a trusted partner in the healthcare staffing industry.
Frequently Asked Questions
As a comprehensive provider of healthcare workforce solutions, Cross Country Healthcare addresses several key concerns:
- How does Cross Country Healthcare address labor cost challenges while maintaining quality?
- What distinguishes the nurse and allied staffing services from the physician staffing offerings?
- How does the company ensure the high quality and suitability of its staffing placements?
- What range of healthcare settings does the company serve?
- How is Cross Country Healthcare positioned within the competitive landscape of healthcare staffing?
- What are the key factors behind its extensive national operational network?
The breadth and depth of these questions underscore the company’s commitment to providing clear, expert insights into its operations and service offerings.
Conclusion
In summary, Cross Country Healthcare Inc offers a comprehensive suite of staffing solutions that encompass both contingent and permanent placements across diverse healthcare settings. By leveraging decades of industry experience and a vast network of professional experts, the company delivers tailored workforce strategies that not only address immediate staffing challenges but also support long-term operational efficiency and quality care. The detailed integration of healthcare staffing, workforce solutions, and consultative service makes Cross Country Healthcare a significant force in the healthcare talent management space. Its operational model and diversified client base continue to provide a solid foundation for understanding its role within the competitive healthcare industry.
Cross Country Healthcare reported record first-quarter results for 2021, with revenues hitting $329.2 million, marking a 57% year-over-year increase. The company achieved a net income of $19.4 million, rebounding from a $2.1 million loss last year. Diluted EPS rose to $0.53 from a loss of $0.06. However, the gross profit margin declined to 21.7%, a 190 basis point drop year-over-year. Adjusted EBITDA improved significantly to $26.7 million. The company restructured its reporting segments to enhance operational clarity.
The National Association of Travel Healthcare Organizations (NATHO) has appointed Marc Krug, division president at Cross Country Healthcare (NASDAQ: CCRN), to its board of directors. With over 30 years in healthcare staffing, Krug aims to enhance industry standards and legislative representation. His leadership during the pandemic and digital transformation has driven revenue growth and operational efficiency at Cross Country. CEO Kevin C. Clark praises his expertise in scaling the travel nurse and allied divisions.
Cross Country Healthcare (Nasdaq: CCRN) will participate in the 2021 BofA Virtual Healthcare Conference from May 11-13, 2021. Kevin C. Clark, CEO, and William J. Burns, CFO, are scheduled for a fireside chat on May 11 at 1:15 p.m. Eastern Time. With 35 years in the industry, Cross Country Healthcare specializes in total talent management, offering staffing and consultative services to healthcare clients. The company emphasizes diversity, equality, and inclusion as part of its corporate social responsibility, earning multiple awards for its service quality.
Cross Country Healthcare (NASDAQ: CCRN) has appointed Gerald Purgay as the new Chief Marketing Officer. Purgay's promotion reflects the company's strategic focus on enhancing marketing as a driving force for business performance. Since joining in August 2020, he has significantly contributed to the marketing function's effectiveness. Kevin C. Clark, CEO, emphasized that this evolution aligns with the company's ongoing growth. Purgay previously held leadership roles at Oasis and Mercer, bringing extensive marketing experience to CCRN.
Cross Country Healthcare, Inc. (Nasdaq: CCRN) will hold its quarterly conference call on May 5, 2021, at 5:00 p.m. Eastern Time to discuss its Q1 2021 financial results, with an earnings press release to be distributed post-market. Investors can join the live webcast via the company’s website or by phone. The call replay will be available until May 19, 2021. Cross Country Healthcare specializes in total talent management for healthcare, providing staffing and consultative services while maintaining a commitment to high-quality patient care and diversity initiatives.
Cross Country Healthcare, Inc. (NASDAQ: CCRN) has denied media reports claiming its involvement in an antitrust investigation targeting VDA OC and a former employee. The allegations against VDA OC do not pertain to Cross Country Healthcare or its executives. Susan Ball, EVP and General Counsel, confirmed the inaccuracies and stated that they are seeking corrections from the media. The indictment relates to events from October 2016 to July 2017, prior to Cross Country Healthcare's acquisition of VDA OC.
Cross Country Healthcare (NASDAQ: CCRN) is partnering with Wachter Healthcare Solutions to enhance patient observation services through innovative virtual technology. The collaboration utilizes NOVA, a remote monitoring system, allowing one technician to oversee up to 12 patients, thus reducing costs associated with traditional hospital sitters. The partnership aims to improve patient outcomes and cost efficiency, addressing a significant expense for hospitals. This initiative aligns with Cross Country's mission to integrate technology for better healthcare delivery.
Cross Country Healthcare (Nasdaq: CCRN) announced that its CEO, Kevin C. Clark, and Group President, Stephen Saville, have been named to Staffing Industry Analysts’ 2021 Staffing 100 North America list. This recognition highlights their leadership during a challenging year for the staffing industry, emphasizing the need for innovation and support for clients and talent. The list is part of SIA’s Executive Forum North America, celebrating leaders who demonstrate resilience and commitment to workforce solutions.
Cross Country Healthcare (Nasdaq: CCRN) reported its Q4 and full year 2020 results, showing a Q4 revenue of $215.6 million, up 11% sequentially but flat year-over-year. Net income for Q4 was $4.6 million, a significant recovery from previous losses, while full year revenue was $836.4 million, a slight 2% increase. Adjusted EBITDA for Q4 rose 39% to $11.5 million. Looking ahead, the Q1 2021 guidance projects revenue between $280 million and $295 million, indicating a 33% to 40% year-over-year increase. However, the company has acknowledged uncertainty due to ongoing COVID-19 impacts.
Cross Country Healthcare (NASDAQ: CCRN) has been recognized with several ClearlyRated's Best of Staffing® awards, highlighting its exceptional customer service across brands. Notable awards include Best of Staffing Talent, Best of Staffing Client, and the Best of Staffing Diamond award. These accolades underscore the organization's commitment to delivering high-quality talent management solutions, especially during challenging times. CEO Kevin C. Clark emphasized the importance of trust and relationships with clients, which is reflected in the satisfaction ratings.