Princess Cruises Announces Early 2021 World Cruise Cancellations

Rhea-AI Summary

Princess Cruises has announced the cancellation of its early 2021 World Cruises and Circle South America cruises due to ongoing restrictions on border and port access. The affected ships are Island Princess and Pacific Princess. Guests with bookings will receive a refundable Future Cruise Credit equivalent to 100% of the fare plus an additional 25% non-refundable bonus. Alternatively, they can request a full refund by September 30, 2020. The company will also protect travel advisor commissions on fully paid bookings. More information can be found on their website.

Positive

• Guests receive a 100% refundable Future Cruise Credit along with a 25% bonus FCC.
• Travel advisor commissions for fully paid bookings are protected.

Negative

• Cancellations affect customer loyalty and future bookings.
• Continued uncertainty in travel may impact future cruise schedules.

SANTA CLARITA, Calif., Aug. 25, 2020 /PRNewswire/ -- Due to restrictions and limitations with border and port access determined by government and health authorities and the continued uncertainty of airline travel, Princess Cruises is cancelling its early 2021 World Cruises and Circle South America cruises on two ships: 

• Island Princess 2021 World Cruise sailing from North America, including associated segments and remaining voyages sailing immediately prior
• Pacific Princess 2021 Circle South America sailing from Australia, including associated positioning cruises

"We share in the disappointment of this cancellation for guests of our world cruises because it's a pinnacle cruise vacation experience, booked by some of our most loyal guests," said Jan Swartz, Princess Cruises president.

Guests currently booked on these cancelled voyages will receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25% of the cruise fare paid. To receive the above FCCs, no action is required by the guest or their travel advisor. 

Alternatively, guests can forfeit the bonus FCC offer and request a refund for all money paid on their booking by using this online form. Guests have until September 30, 2020 to elect a refund, or they will automatically receive the default offer listed above.  

Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full, in recognition of the critical role they play in the cruise line's business and success. 

The most current information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, can be found online at Information on Impacted & Cancelled Cruises. 

About Princess Cruises:
One of the best-known names in cruising, Princess Cruises is an the fastest growing international premium cruise line and tour company operating a fleet of 18 modern cruise ships, carrying two million guests each year to 380 destinations around the globe, including the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South America, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica and World Cruises. A team of professional destination experts have curated 170 itineraries, ranging in length from three to 111 days and Princess Cruises is continuously recognized as "Best Cruise Line for Itineraries."  In 2017 Princess Cruises, with parent company Carnival Corporation, introduced MedallionClass Vacations enabled by the OceanMedallion, the vacation industry's most advanced wearable device, provided free to each guest sailing on a MedallionClass ship. The award-winning innovation offers the fastest way to a hassle-free, personalized vacation giving guests more time to do the things they love most. The company is part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK).  

View original content to download multimedia:http://www.prnewswire.com/news-releases/princess-cruises-announces-early-2021-world-cruise-cancellations-301118262.html

SOURCE Princess Cruises

FAQ

What early 2021 cruises were cancelled by Princess Cruises?

Princess Cruises cancelled its early 2021 World Cruises and Circle South America cruises.

Which ships were affected by the cancellation?

The cancellations affected the Island Princess and Pacific Princess.

What compensation will guests receive for cancelled cruises?

Guests will receive a refundable Future Cruise Credit equal to 100% of their fare plus a non-refundable 25% bonus FCC.

What is the deadline for guests to request a refund?

Guests have until September 30, 2020, to request a refund.

How will the cancellations impact travel advisors?

Princess Cruises will protect travel advisor commissions on fully paid bookings that have been cancelled.