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Calix, Inc. (symbol: CALX) is a leading global provider of cloud and software platforms, systems, and services, specifically designed to help innovative communications service providers manage and monetize the intricate infrastructure that connects their subscribers to the cloud. Calix platforms enable service providers of all sizes to transform their operations, optimize the subscriber experience, and create new revenue streams from the smart home and business markets.
With a focus on simplicity and real-time data insights, Calix helps its customers build next-generation networks by adopting a DevOps operating model. This allows service providers to harness the power of big data analytics to enhance subscriber acquisition, loyalty, and revenue, thus creating significant value for businesses and communities alike.
Calix's core products include the Calix Cloud, a comprehensive suite of software platforms that provide actionable insights; and Calix Systems, which offer robust hardware solutions for unified access networks. Together, these products facilitate seamless integration and management of network infrastructures, leading to improved operational efficiency and customer satisfaction.
The company's financial health is robust, with the majority of its revenue generated in the United States. However, Calix also maintains a strong presence in international markets, including the Middle East & Africa, Europe, and Asia Pacific. This global footprint allows Calix to leverage diverse market opportunities and drive sustained growth.
Recent achievements include strategic partnerships, product innovations, and successful implementations of next-generation network solutions. These milestones underscore Calix's commitment to leading the transformation of the communications industry and delivering superior value to its customers.
Calix has partnered with Render Networks to enhance broadband connectivity for its customers through Render's Digital Network Construction platform. This partnership aims to improve network quality and reduce delivery timelines by up to 50%. Render's expertise in technology and telecommunications deployment will support Calix in expanding awareness of efficient network delivery methods. With an established presence in the U.S. and Australia, Render's innovative approach is expected to benefit underserved communities by facilitating rapid network construction and improving access to essential services.
Calix, Inc. (NYSE:CALX) will release its fourth quarter 2020 stockholder letter on January 27 at 2:00 p.m. PT. The announcement will be made via newswire, directing investors to its website for the stockholder letter. A conference call to discuss the results will occur on January 28 at 5:30 a.m. PT. Interested listeners can tune in through the Calix Investor Relations website or by phone. There will also be a replay of the conference call accessible on their website afterward.
Calix (NYSE: CALX) announces that Silver Star Communications is using the complete Revenue EDGE solution to enhance its Wi-Fi offering and strengthen subscriber relations. Since launching the GigaSpire® BLAST in 2019, Silver Star has achieved a 74% adoption rate for the CommandIQ™ app, allowing instant engagement with subscribers. Additionally, an 81% adoption rate for the ProtectIQ™ security service has been noted. The company plans further integration of Calix Marketing Cloud in 2021 to leverage subscriber data for upselling.
Calix, Inc. (NYSE: CALX) announced that Poka Lambro Telecommunications achieved a 26% reduction in truck roll rates within 90 days by utilizing Calix Support Cloud and Customer Success Services. This operational efficiency improvement enables Poka Lambro to serve a vast rural area of 4,200 square miles more effectively. Enhanced remote management capabilities via the GigaSpire BLAST service allowed customer support representatives to quickly resolve subscriber issues, optimizing customer experience and addressing upsell opportunities.
Calix (NYSE: CALX) has partnered with Arlo Technologies to enhance its Revenue EDGE solutions by integrating Arlo's internet-connected cameras. This collaboration allows communications service providers (CSPs) to offer leading-edge video monitoring and DIY security services to subscribers. The integration promises quick deployment and real-time behavioral data to boost marketing efficiency. This new service particularly benefits CSPs that utilize fiber networks, enhancing their service offerings and potential revenue growth.
Calix (NYSE: CALX) announces that communication service provider ETEX is deploying a dedicated AXOS® 10G fiber network for the SUPERNet consortium, which includes 16 school districts in east Texas. This network, crucial for remote learning, provides a minimum Gigabit connection to each school. The AXOS platform's modular architecture enables significant operational cost reductions, with some clients reporting up to 50% savings. ETEX aims to enhance broadband access in rural areas, receiving interest from neighboring municipalities for similar projects.
Calix, Inc. (NYSE: CALX) has launched the 10G PON Calix GigaPoint® to enhance communications service providers' (CSPs) network capacities and service offerings. This new technology addresses increased demand for high-speed broadband, particularly as 42% of U.S. labor is now working from home. Chariton Valley, a regional CSP, is the first to adopt the GigaPoint GP1100X, which supports IPTV, data services, and VoIP. Calix's AXOS® Intelligent Access EDGE allows flexibility and scalability for CSPs, boasting over 120 active customers. This strategic move aims to future-proof network capabilities.
Calix, Inc. (NYSE: CALX) has enhanced its Calix Support Cloud (CSC), increasing subscriber setup efficiency for EDGE Suites. Improvements include a reduction in issue escalations, follow-up calls, and truck rolls, allowing customer support representatives (CSRs) to resolve issues directly through the cloud platform. Customers report up to a 36% improvement in first call resolution (FCR). The revamped CSC dashboard provides actionable insights for support teams to track performance metrics. These developments aim to enhance the home Wi-Fi experience for subscribers.
Calix, Inc. (NYSE: CALX) announced enhancements to its Revenue EDGE solution, aimed at helping communications service providers (CSPs) adapt to increased remote work and learning demands. Key updates include a new My Priorities feature for prioritizing applications, enhanced upstream usage detection for better marketing, and the Market Activation Video Editor to expedite content creation. These innovations are designed to improve subscriber experiences and allow CSPs to deliver effective, tailored services amidst changing bandwidth usage patterns.
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