Avangrid Leverages Data to Boost Grid Reliability and Customer Satisfaction
New data analytics method at NYSEG and RG&E prioritizes tree work, resulting in the companies removing more danger trees and at a cheaper cost than ever before
Analyzes critical data points like historical line performance, the number of customers served, and the number of high-risk trees in the area
“We’re always looking to innovative our tree maintenance programs because trees are a leading cause of outages for our customers,” said Pedro Azagra, Avangrid CEO. “Launching this data-driven method has evolved our approach and created many efficiencies, particularly when it comes to danger trees. These dead or decaying trees are outside of the distribution right-of-way but still pose a significant threat to the power grid. Our new prioritization method has resulted in us removing more danger trees in a month than ever before, and at a cheaper cost. This will substantially benefit our customers’ reliability, especially as are in the height of the summer storm season. I’d like to thank the New York Public Service Commission for its support of our vegetation management programs and for recognizing the value they are delivering to our customers.”
NYSEG and RG&E operate approximately 42,800 combined miles of overhead electric lines across upstate
“This approach has been a game changer,” said Erin Perry, manager of Vegetation Management at NYSEG. “With all our data pulled together into one system, I can look at our service area map and see not only where the danger trees are located, but also their risk to our customers. I’m pleased with the efficiency this has created and how it has resulted in improved reliability for our customers.”
This data analysis framework is possible thanks to Avangrid’s data consolidation efforts by its Operational Performance team. This effort integrated millions of data points from across Avangrid’s eight electric and natural gas utilities into one cohesive system, allowing for advanced data analytics in a variety of areas. Avangrid plans to continue evolving its data analytics with tree work by adding more data points—such as the details on tree species, level of tree decay or from the company’s maintenance inspections—and by integrating the company’s computer vision artificial intelligence (AI) system to help identify risks and field conditions, leading to improved safety for its arborists.
About Avangrid: Avangrid, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in
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Media:
Sarah Warren
sarah.warren@avangrid.com
585-794-9253
Source: AVANGRID, Inc.