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ACI Worldwide Introduces Real-Time, Omnichannel Payment Analytics to Improve Transaction Visibility and Maximize Merchant Profits

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ACI Worldwide (NASDAQ: ACIW) has launched Omni-Commerce Payment Analytics, enhancing its Omni-Commerce solution. This new feature allows merchants to analyze payment data across multiple channels, delivering real-time insights on payment trends. The analytics tool aims to help merchants improve decision-making, reduce costs, and maximize conversions. Additionally, ACI's Omni-Commerce solution includes robust fraud management capabilities. The company was recently awarded by Juniper Research for excellence in payment solutions.

Positive
  • Launch of Omni-Commerce Payment Analytics allows real-time analysis of payment data.
  • Tool enhances decision-making and helps merchants maximize conversions.
  • Recent awards by Juniper Research for best checkout experience and in-vehicle payments indicate strong industry recognition.
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ACI augments Omni-Commerce solution with payment insights that drive conversions, boost engagement and accelerate decision-making for merchants

MIAMI--(BUSINESS WIRE)-- ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payment software, today announced the launch of Omni-Commerce Payment Analytics. Part of ACI Omni-Commerce, this new feature offers merchants the ability to surface payments data gathered through multiple channels within a merchant’s payment ecosystem.

“Merchants are tasked with offering personalized and seamless shopping experiences while also keeping up with the increasing demands for alternative payment methods and channels such as mobile apps, social media, BNPL and QR codes,” said Debbie Guerra, head of merchant segment, ACI Worldwide. “Tracking data across multiple channels and translating it into meaningful and actionable insights is challenging. ACI’s Omni-Commerce Payment Analytics makes it easier for merchants to quickly and easily fine tune their payment strategies based on facts, which is especially useful during peak season.”

ACI’s Omni-Commerce Payment Analytics enables merchants to access and analyze large sets of transaction data in real time. The feature provides extensive visibility into payment trends, helping to deliver rich insights that unlock new opportunities and drive business growth. ACI Omni-Commerce with integrated payment analytics allows merchants to draw insights from a single source, guiding smarter and more confident decision-making. Merchants can surface payments data gathered through multiple channels to:

  • Gain the clearest view of shopper preferences
  • Accelerate and improve business decision making
  • Enable greater data sharing and collaboration
  • Hone strategies to help maximize conversions
  • Reduce costs by streamlining data gathering

“Organizations often talk about the importance of data and analytics, but we’ve observed that only a handful of them can utilize it effectively or apply it in the right business contexts. With Omni-Commerce Payment Analytics, we are trying to bridge that gap through visually rich, simple and customizable dashboards that help merchants leverage the full potential of their payments data for business growth,” Guerra concluded.

ACI Omni-Commerce brings simplicity to complex payment challenges and provides merchants with greater control over their payment processes and costs. The integrated, multi-layered fraud management capabilities include machine learning models, predictive and behavioral analytics, customer profiling techniques, unlimited rules and powerful consortium data. ACI Omni-Commerce was recently recognized by Juniper Research, winning Gold Awards in two categories—"Best Checkout Experience Solution” and “In-Vehicle Payments Innovation.”

About ACI Worldwide
ACI Worldwide is a global software company that provides mission-critical real-time payment solutions to corporations. Customers use our proven, scalable and secure solutions to process and manage digital payments, enable omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with local presence to drive the real-time digital transformation of payments and commerce.

© Copyright ACI Worldwide, Inc. 2021
ACI, ACI Worldwide, ACI Payments, Inc., ACI Pay, Speedpay and all ACI product/solution names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties’ trademarks referenced are the property of their respective owners.

Media

Dan Ring

dan.ring@aciworldwide.com

Nidhi Alberti

Nidhi.alberti@aciworldwide.com

Source: ACI Worldwide

FAQ

What is ACI Worldwide's new product launch?

ACI Worldwide launched Omni-Commerce Payment Analytics to help merchants analyze payment data across multiple channels.

How does Omni-Commerce Payment Analytics benefit merchants?

The tool provides real-time insights, improves decision-making, helps reduce costs, and maximizes conversions.

What recognition has ACI Worldwide received recently?

ACI Worldwide was recognized by Juniper Research with Gold Awards for Best Checkout Experience Solution and In-Vehicle Payments Innovation.

What is ACI Worldwide's stock symbol?

ACI Worldwide is traded under the stock symbol ACIW.

ACI Worldwide, Inc.

NASDAQ:ACIW

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