Zuora Reports First Quarter Fiscal 2023 Results
Zuora, Inc. (NYSE: ZUO) reported fiscal Q1 2023 results, with total revenue of $93.2 million, up 16% year-over-year, and subscription revenue of $78.5 million, a 21% increase. Despite revenue growth, the company faced a GAAP net loss of $23.2 million, widening from a loss of $17.7 million in Q1 2022. Operating cash flow decreased to $7.0 million from $10.3 million last year. Key metrics showed an increase in customers with ACV over $100,000 to 746, and a dollar-based retention rate of 110%. Zuora debuted its ESG Impact Report and achieved carbon neutrality for FY 2022.
- Total revenue increased 16% year-over-year to $93.2 million.
- Subscription revenue grew 21% year-over-year to $78.5 million.
- Customers with ACV over $100,000 increased to 746 from 677.
- Dollar-based retention rate improved to 110% from 103%.
- GAAP net loss widened to $23.2 million, or 25% of revenue.
- Operating cash flow decreased to $7.0 million from $10.3 million.
- Free cash flow dropped to $3.7 million compared to $8.6 million last year.
Subscription revenue grew
“Our first quarter continued to demonstrate the resilience of the recurring revenue model, and our unique ability to provide a complete quote to cash and revenue recognition process at scale. We exceeded guidance for total revenue and subscription revenue. Long-term trends continue to support the broadening Subscription Economy and we delivered another quarter of consistent execution,” said
First Quarter Fiscal 2023 Financial Results:
-
Revenue: Total revenue was
, an increase of$93.2 million 16% year-over-year. Subscription revenue was , an increase of$78.5 million 21% year-over-year.
-
GAAP Loss from Operations: GAAP loss from operations was
, compared to a loss from operations of$23.7 million in the first quarter of fiscal 2022.$17.4 million
-
Non-GAAP Loss from Operations: Non-GAAP loss from operations was
, compared to a non-GAAP loss from operations of$0.2 million in the first quarter of fiscal 2022.$2.4 million
-
GAAP Net Loss: GAAP net loss was
, or$23.2 million 25% of revenue, compared to a net loss of , or$17.7 million 22% of revenue, in the first quarter of fiscal 2022. GAAP net loss per share was based on 128.5 million weighted-average shares outstanding, compared to a net loss per share of$0.18 based on 121.4 million weighted-average shares outstanding in the first quarter of fiscal 2022.$0.15
-
Non-GAAP Net Loss: Non-GAAP net loss was
, compared to a non-GAAP net loss of$4.0 million in the first quarter of fiscal 2022. Non-GAAP net loss per share was$2.6 million based on 128.5 million weighted-average shares outstanding, compared to a non-GAAP net loss per share of$0.03 based on 121.4 million weighted-average shares outstanding in the first quarter of fiscal 2022.$0.02
-
Cash Flow: Net cash provided by operating activities was
, compared to net cash provided by operating activities of$7.0 million in the first quarter of fiscal 2022.$10.3 million
-
Free Cash Flow: Free cash flow was
compared to$3.7 million in the first quarter of fiscal 2022.$8.6 million
-
Cash and Investments: Cash and cash equivalents and short-term investments were
as of$452.6 million April 30, 2022 .
A description of non-GAAP financial measures is contained in the section titled "Explanation of Non-GAAP Financial Measures" below and a reconciliation of GAAP and non-GAAP financial measures is contained in the tables below.
Key Metrics and Business Highlights:
-
Customers with ACV equal to or greater than
were 746, up from 677 as of$100,000 April 30, 2021 .
-
Dollar-based retention rate was
110% , compared to103% as ofApril 30, 2021 .
-
Our ARR was
compared to$326.3 million as of$271.8 million April 30, 2021 , representing ARR Growth of20% compared to14% as ofApril 30, 2021 .
-
Customer usage of
Zuora solutions grew, with in transaction volume through Zuora’s billing platform during our first quarter, an increase of$20.6 billion 21% year-over-year.
-
Zuora launched its inaugural Environmental, Social and Governance (ESG) Impact Report and announced that the company was carbon neutral for fiscal year 2022.
-
New customer logos included
BMC Software and The New York Times.
-
Recent go-lives included ABB, Elastic and
Yotpo .
-
In
March 2022 ,Zuora issued of convertible notes to$250.0 million Silver Lake , one of the leading technology private equity investors, and will issue an additional of convertible notes to$150.0 million Silver Lake within 18 months of the initial issuance date.Zuora also issued warrants toSilver Lake in connection with its financing.
Financial Outlook:
As of
For the second quarter and full fiscal year 2023,
|
Second Quarter |
|
Fiscal 2023 |
Subscription revenue |
|
|
|
Total revenue |
|
|
|
Non-GAAP loss from operations |
( |
|
( |
Non-GAAP net loss per share¹ |
( |
|
( |
|
Fiscal 2023 |
ARR Growth |
|
Dollar-based Retention Rate |
|
Free Cash Flow2 |
|
(1) Non-GAAP net loss per share was computed assuming 130.2 million and 131.8 million weighted-average shares outstanding for the second quarter and full year fiscal 2023, respectively. The
(2) The
These statements are forward-looking and actual results may differ materially. Refer to the “Forward-Looking Statements” safe harbor section below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.
Webcast and Conference Call Information:
Explanation of Non-GAAP Financial Measures:
In addition to financial measures prepared in accordance with
We use non-GAAP financial measures in conjunction with GAAP measures as part of our overall assessment of our performance, including the preparation of our annual operating budget and quarterly forecasts, to evaluate the effectiveness of our business strategies and to communicate with our Board of Directors concerning our financial performance. We believe these non-GAAP measures provide investors consistency and comparability with our past financial performance and facilitate period-to-period comparisons of our operating results. We also believe these non-GAAP measures are useful in evaluating our operating performance compared to that of other companies in our industry, as they generally eliminate the effects of certain items that may vary for different companies for reasons unrelated to overall operating performance.
We exclude the following items from one or more of our non-GAAP financial measures:
- Stock-based compensation expense. We exclude stock-based compensation expense, which is a non-cash expense, because we believe that excluding this item provides meaningful supplemental information regarding operational performance. In particular, stock-based compensation expense is not comparable across companies given it is calculated using a variety of valuation methodologies and subjective assumptions.
- Amortization of acquired intangible assets. We exclude amortization of acquired intangible assets, which is a non-cash expense, because we do not believe it has a direct correlation to the operation of our business.
- Charitable donations. We exclude expenses associated with charitable donations of our common stock from certain of our non-GAAP financial measures. We believe that excluding these non-cash expenses allows investors to make more meaningful comparisons between our operating results and those of other companies.
- Certain litigation. We exclude non-recurring charges and benefits, net of currently expected insurance recoveries, including litigation expenses and settlements, related to litigation matters that are outside of the ordinary course of our business. We believe these charges and benefits do not have a direct correlation to the operations of our business and may vary in size depending on the timing and results of such litigation and related settlements. We began excluding these non-recurring charges and benefits from our non-GAAP financial measures in the second quarter of fiscal 2021 as litigation expenses significantly increased, specifically relating to our ongoing securities class actions and derivative litigation.
- Asset impairment. We exclude non-cash charges for impairment of assets, including impairments related to internal-use software and office leases, from certain of our non-GAAP financial measures. Impairment charges can vary significantly in terms of amount and timing and we do not consider these charges indicative of our current or past operating performance. Moreover, we believe that excluding the effects of these charges allows investors to make more meaningful comparisons between our operating results and those of other companies.
-
Change in fair value of warrant liabilities. We exclude the change in fair value of warrant liabilities, which is a non-cash gain or loss, as it can fluctuate significantly with changes in
Zuora's stock price and market volatility, and does not reflect the underlying cash flows or operational results of the business.
Additionally, Zuora’s management believes that the free cash flow non-GAAP measure is meaningful to investors because management reviews cash flows generated from operations after taking into consideration capital expenditures, net of insurance recoveries, as these net expenditures are considered to be a necessary component of ongoing operations. Insurance recoveries include amounts paid to us for property and equipment that were damaged in
Investors are cautioned that there are material limitations associated with the use of non-GAAP financial measures as an analytical tool. The non-GAAP measures we use may be different from non-GAAP financial measures used by other companies, limiting their usefulness for comparison purposes. We compensate for these limitations by providing specific information regarding the GAAP items excluded from these non-GAAP financial measures.
Operating Metrics:
Annual Contract Value (ACV). We define ACV as the subscription revenue we would contractually expect to recognize from a customer over the next twelve months, assuming no increases or reductions in their subscriptions.
Dollar-based Retention Rate. We calculate our dollar-based retention rate as of a period end by starting with the sum of the ACV from all customers as of twelve months prior to such period end, or prior period ACV. We then calculate the sum of the ACV from these same customers as of the current period end, or current period ACV. Current period ACV includes any upsells and also reflects contraction or attrition over the trailing twelve months but excludes revenue from new customers added in the current period. We then divide the current period ACV by the prior period ACV to arrive at our dollar-based retention rate.
Annual Recurring Revenue (ARR) and ARR Growth. ARR represents the annualized recurring value at the time of booking or contract modification for all active subscription contracts at the end of a reporting period. ARR excludes the value of non-recurring revenue such as professional services revenue as well as contracts with new customers with a term of less than one year. We calculate the growth in ARR (ARR Growth) by dividing ARR as of a period end by ARR for the corresponding period end of the prior fiscal year. ARR and ARR Growth are performance metrics and should be viewed independently of revenue and deferred revenue, and are not intended to be a substitute for, or combined with, any of these items.
Forward-Looking Statements:
Zuora’s Financial Outlook and other statements in this release that refer to future plans and expectations are forward-looking statements that involve a number of risks and uncertainties. Words such as “believes,” “may,” “will,” “estimates,” “potential,” “continues,” “anticipates,” “intends,” “expects,” “could,” “would,” “projects,” “plans,” “targets,” and variations of such words and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on management's expectations as of the date of this filing and are subject to a number of risks, uncertainties and assumptions, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks detailed in our Form 10-K filed with the
About
© 2022
SOURCE: Zuora Financial
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS (in thousands, except per share data) (unaudited) |
|||||||
|
Three Months Ended
|
||||||
|
|
2022 |
|
|
|
2021 |
|
Revenue: |
|
|
|
||||
Subscription |
$ |
78,500 |
|
|
$ |
65,142 |
|
Professional services |
|
14,699 |
|
|
|
15,187 |
|
Total revenue |
|
93,199 |
|
|
|
80,329 |
|
Cost of revenue: |
|
|
|
||||
Subscription |
|
18,725 |
|
|
|
15,643 |
|
Professional services |
|
17,510 |
|
|
|
17,078 |
|
Total cost of revenue |
|
36,235 |
|
|
|
32,721 |
|
Gross profit |
|
56,964 |
|
|
|
47,608 |
|
Operating expenses: |
|
|
|
||||
Research and development |
|
22,872 |
|
|
|
18,967 |
|
Sales and marketing |
|
40,457 |
|
|
|
31,865 |
|
General and administrative |
|
17,290 |
|
|
|
14,185 |
|
Total operating expenses |
|
80,619 |
|
|
|
65,017 |
|
Loss from operations |
|
(23,655 |
) |
|
|
(17,409 |
) |
Interest and other income, net |
|
795 |
|
|
|
121 |
|
Loss before income taxes |
|
(22,860 |
) |
|
|
(17,288 |
) |
Income tax provision |
|
308 |
|
|
|
373 |
|
Net loss |
|
(23,168 |
) |
|
|
(17,661 |
) |
Comprehensive loss: |
|
|
|
||||
Foreign currency translation adjustment |
|
(359 |
) |
|
|
(85 |
) |
Unrealized loss on available-for-sale securities |
|
(398 |
) |
|
|
(34 |
) |
Comprehensive loss |
$ |
(23,925 |
) |
|
$ |
(17,780 |
) |
Net loss per share, basic and diluted |
$ |
(0.18 |
) |
|
$ |
(0.15 |
) |
Weighted-average shares outstanding used in calculating net loss per share, basic and diluted |
|
128,457 |
|
|
|
121,354 |
|
CONDENSED CONSOLIDATED BALANCE SHEETS (in thousands) (unaudited) |
|||||||
|
|
|
|
||||
Assets |
|
|
|
||||
Current assets: |
|
|
|
||||
Cash and cash equivalents |
$ |
350,626 |
|
|
$ |
113,507 |
|
Short-term investments |
|
101,926 |
|
|
|
101,882 |
|
Accounts receivable, net |
|
74,307 |
|
|
|
82,263 |
|
Deferred commissions, current portion |
|
15,254 |
|
|
|
15,080 |
|
Prepaid expenses and other current assets |
|
16,260 |
|
|
|
15,603 |
|
Total current assets |
|
558,373 |
|
|
|
328,335 |
|
Property and equipment, net |
|
28,629 |
|
|
|
27,676 |
|
Operating lease right-of-use assets |
|
30,482 |
|
|
|
32,643 |
|
Purchased intangibles, net |
|
2,898 |
|
|
|
3,452 |
|
Deferred commissions, net of current portion |
|
26,856 |
|
|
|
26,727 |
|
|
|
17,632 |
|
|
|
17,632 |
|
Other assets |
|
4,449 |
|
|
|
4,787 |
|
Total assets |
$ |
669,319 |
|
|
$ |
441,252 |
|
Liabilities and stockholders’ equity |
|
|
|
||||
Current liabilities: |
|
|
|
||||
Accounts payable |
$ |
7,155 |
|
|
$ |
6,785 |
|
Accrued expenses and other current liabilities |
|
24,195 |
|
|
|
14,225 |
|
Accrued employee liabilities |
|
26,861 |
|
|
|
32,425 |
|
Debt, current portion |
|
571 |
|
|
|
1,660 |
|
Deferred revenue, current portion |
|
157,135 |
|
|
|
152,740 |
|
Operating lease liabilities, current portion |
|
10,907 |
|
|
|
11,462 |
|
Total current liabilities |
|
226,824 |
|
|
|
219,297 |
|
Debt, net of current portion |
|
204,500 |
|
|
|
— |
|
Deferred revenue, net of current portion |
|
1,098 |
|
|
|
771 |
|
Operating lease liabilities, net of current portion |
|
43,149 |
|
|
|
45,633 |
|
Deferred tax liabilities |
|
3,243 |
|
|
|
3,243 |
|
Other long-term liabilities |
|
1,649 |
|
|
|
1,701 |
|
Total liabilities |
|
480,463 |
|
|
|
270,645 |
|
Stockholders’ equity: |
|
|
|
||||
Class A common stock |
|
12 |
|
|
|
12 |
|
Class B common stock |
|
1 |
|
|
|
1 |
|
Additional paid-in capital |
|
776,323 |
|
|
|
734,149 |
|
Accumulated other comprehensive loss |
|
(865 |
) |
|
|
(108 |
) |
Accumulated deficit |
|
(586,615 |
) |
|
|
(563,447 |
) |
Total stockholders’ equity |
|
188,856 |
|
|
|
170,607 |
|
Total liabilities and stockholders’ equity |
$ |
669,319 |
|
|
$ |
441,252 |
|
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (in thousands) (unaudited) |
|||||||
|
Three Months Ended |
||||||
|
|
2022 |
|
|
|
2021 |
|
Cash flows from operating activities: |
|
|
|
||||
Net loss |
$ |
(23,168 |
) |
|
$ |
(17,661 |
) |
Adjustments to reconcile net loss to net cash provided by operating activities: |
|
|
|
||||
Depreciation, amortization and accretion |
|
4,202 |
|
|
|
4,147 |
|
Stock-based compensation |
|
22,825 |
|
|
|
13,797 |
|
Provision for credit losses |
|
499 |
|
|
|
1,153 |
|
Amortization of deferred commissions |
|
4,563 |
|
|
|
3,874 |
|
Reduction in carrying amount of right-of-use assets |
|
2,161 |
|
|
|
2,342 |
|
Change in fair value of warrant liability |
|
(4,373 |
) |
|
|
— |
|
Other |
|
216 |
|
|
|
156 |
|
Changes in operating assets and liabilities: |
|
|
|
||||
Accounts receivable |
|
7,457 |
|
|
|
18,223 |
|
Prepaid expenses and other assets |
|
(206 |
) |
|
|
(1,169 |
) |
Deferred commissions |
|
(4,984 |
) |
|
|
(4,200 |
) |
Accounts payable |
|
101 |
|
|
|
(1,342 |
) |
Accrued expenses and other liabilities |
|
2,205 |
|
|
|
(1,522 |
) |
Accrued employee liabilities |
|
(5,564 |
) |
|
|
(3,056 |
) |
Deferred revenue |
|
4,722 |
|
|
|
(1,109 |
) |
Operating lease liabilities |
|
(3,673 |
) |
|
|
(3,382 |
) |
Net cash provided by operating activities |
|
6,983 |
|
|
|
10,251 |
|
Cash flows from investing activities: |
|
|
|
||||
Purchases of property and equipment |
|
(3,263 |
) |
|
|
(1,965 |
) |
Insurance proceeds for damaged property and equipment |
|
— |
|
|
|
344 |
|
Purchases of short-term investments |
|
(30,887 |
) |
|
|
(26,687 |
) |
Maturities of short-term investments |
|
30,263 |
|
|
|
22,692 |
|
Net cash used in investing activities |
|
(3,887 |
) |
|
|
(5,616 |
) |
Cash flows from financing activities: |
|
|
|
||||
Proceeds from issuance of convertible senior notes, net of issuance costs |
|
234,586 |
|
|
|
— |
|
Proceeds from issuance of common stock upon exercise of stock options |
|
907 |
|
|
|
3,567 |
|
Principal payments on long-term debt |
|
(1,111 |
) |
|
|
(1,111 |
) |
Net cash provided by financing activities |
|
234,382 |
|
|
|
2,456 |
|
Effect of exchange rates on cash and cash equivalents |
|
(359 |
) |
|
|
(85 |
) |
Net increase in cash and cash equivalents |
|
237,119 |
|
|
|
7,006 |
|
Cash and cash equivalents, beginning of period |
|
113,507 |
|
|
|
94,110 |
|
Cash and cash equivalents, end of period |
$ |
350,626 |
|
|
$ |
101,116 |
|
RECONCILIATION OF SELECTED GAAP MEASURES TO NON-GAAP MEASURES (in thousands, except percentages and per share data) (unaudited) |
|||||||||||||||||||||||
|
Three Months Ended |
||||||||||||||||||||||
|
GAAP |
|
Stock-based
|
|
Amortization of
|
|
Certain
|
|
Change in
|
|
Non-GAAP |
||||||||||||
Cost of revenue: |
|
|
|
|
|
|
|
|
|
|
|
||||||||||||
Cost of subscription revenue |
$ |
18,725 |
|
|
$ |
(1,799 |
) |
|
$ |
(554 |
) |
|
$ |
— |
|
|
$ |
— |
|
|
$ |
16,372 |
|
Cost of professional services revenue |
|
17,510 |
|
|
|
(3,017 |
) |
|
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
14,493 |
|
Gross profit |
|
56,964 |
|
|
|
4,816 |
|
|
|
554 |
|
|
|
— |
|
|
|
— |
|
|
|
62,334 |
|
Operating expenses: |
|
|
|
|
|
|
|
|
|
|
|
||||||||||||
Research and development |
|
22,872 |
|
|
|
(5,966 |
) |
|
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
16,906 |
|
Sales and marketing |
|
40,457 |
|
|
|
(7,456 |
) |
|
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
33,001 |
|
General and administrative |
|
17,290 |
|
|
|
(4,587 |
) |
|
|
— |
|
|
|
(120 |
) |
|
|
— |
|
|
|
12,583 |
|
Loss from operations |
|
(23,655 |
) |
|
|
22,825 |
|
|
|
554 |
|
|
|
120 |
|
|
|
— |
|
|
|
(156 |
) |
Net loss |
$ |
(23,168 |
) |
|
$ |
22,825 |
|
|
$ |
554 |
|
|
$ |
120 |
|
|
$ |
(4,373 |
) |
|
$ |
(4,042 |
) |
Net loss per share, basic and diluted2 |
$ |
(0.18 |
) |
|
|
|
|
|
|
|
|
|
$ |
(0.03 |
) |
||||||||
Gross margin |
|
61 |
% |
|
|
|
|
|
|
|
|
|
|
67 |
% |
||||||||
Subscription gross margin |
|
76 |
% |
|
|
|
|
|
|
|
|
|
|
79 |
% |
||||||||
Professional services gross margin |
|
(19 |
)% |
|
|
|
|
|
|
|
|
|
|
1 |
% |
||||||||
Operating margin |
|
(25 |
)% |
|
|
|
|
|
|
|
|
|
|
— |
% |
|
Three Months Ended |
||||||||||||||||||
|
GAAP |
|
Stock-based
|
|
Amortization of
|
|
Certain
|
|
Non-GAAP |
||||||||||
Cost of revenue: |
|
|
|
|
|
|
|
|
|
||||||||||
Cost of subscription revenue |
$ |
15,643 |
|
|
$ |
(1,043 |
) |
|
$ |
(423 |
) |
|
|
— |
|
|
$ |
14,177 |
|
Cost of professional services revenue |
|
17,078 |
|
|
|
(2,001 |
) |
|
|
— |
|
|
|
— |
|
|
|
15,077 |
|
Gross profit |
|
47,608 |
|
|
|
3,044 |
|
|
|
423 |
|
|
|
— |
|
|
|
51,075 |
|
Operating expenses: |
|
|
|
|
|
|
|
|
|
||||||||||
Research and development |
|
18,967 |
|
|
|
(4,529 |
) |
|
|
— |
|
|
|
— |
|
|
|
14,438 |
|
Sales and marketing |
|
31,865 |
|
|
|
(4,080 |
) |
|
|
— |
|
|
|
— |
|
|
|
27,785 |
|
General and administrative |
|
14,185 |
|
|
|
(2,144 |
) |
|
|
— |
|
|
|
(809 |
) |
|
|
11,232 |
|
Loss from operations |
|
(17,409 |
) |
|
|
13,797 |
|
|
|
423 |
|
|
|
809 |
|
|
|
(2,380 |
) |
Net loss |
$ |
(17,661 |
) |
|
$ |
13,797 |
|
|
$ |
423 |
|
|
$ |
809 |
|
|
$ |
(2,632 |
) |
Net loss per share, basic and diluted2 |
$ |
(0.15 |
) |
|
|
|
|
|
|
|
$ |
(0.02 |
) |
||||||
Gross margin |
|
59 |
% |
|
|
|
|
|
|
|
|
64 |
% |
||||||
Subscription gross margin |
|
76 |
% |
|
|
|
|
|
|
|
|
78 |
% |
||||||
Professional services gross margin |
|
(12 |
)% |
|
|
|
|
|
|
|
|
1 |
% |
||||||
Operating margin |
|
(22 |
)% |
|
|
|
|
|
|
|
|
(3 |
)% |
(1) Beginning with the second quarter ended
(2) GAAP and Non-GAAP net loss per share are calculated based upon 128.5 million and 121.4 million basic and diluted weighted-average shares of common stock for the three months ended
RECONCILIATION OF SELECTED GAAP MEASURES TO NON-GAAP MEASURES (CONTINUED) (in thousands) (unaudited) |
|||||||
Free Cash Flow |
|||||||
|
Three Months Ended |
||||||
|
|
2022 |
|
|
|
2021 |
|
Net cash provided by operating activities |
$ |
6,983 |
|
|
$ |
10,251 |
|
Less: |
|
|
|
||||
Purchases of property and equipment, net of insurance recoveries |
|
(3,263 |
) |
|
|
(1,621 |
) |
Free cash flow |
$ |
3,720 |
|
|
$ |
8,630 |
|
View source version on businesswire.com: https://www.businesswire.com/news/home/20220525005855/en/
Investor Relations Contact:
investorrelations@zuora.com
650-419-1377
Media Relations Contact:
press@zuora.com
619-609-3919
Source:
FAQ
What were Zuora's total revenue and subscription revenue for Q1 2023?
What was Zuora's GAAP net loss for Q1 2023?
How many customers did Zuora have with ACV over $100,000 as of Q1 2023?
What is Zuora's dollar-based retention rate?