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Zoom Video Communications Reports Financial Results for the Second Quarter of Fiscal Year 2025

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Zoom Video Communications (NASDAQ: ZM) reported strong financial results for Q2 FY2025. Total revenue reached $1,162.5 million, up 2.1% year-over-year, with Enterprise revenue growing 3.5% to $682.8 million. The company demonstrated efficient growth with a 33.7% increase in operating cash flow to $449.3 million. GAAP operating margin was 17.4%, while non-GAAP operating margin stood at 39.2%.

Zoom saw strength in large accounts, with customers contributing over $100,000 in trailing 12-month revenue increasing by 7.1% year-over-year. The company's Online business showed resilience, achieving its lowest-ever average monthly churn rate of 2.9%. Zoom Contact Center secured several marquee customers, including its largest single order deal to date.

For Q3 FY2025, Zoom expects total revenue between $1.160-$1.165 billion and non-GAAP EPS of $1.29-$1.31. The full fiscal year 2025 guidance projects total revenue of $4.630-$4.640 billion and non-GAAP EPS of $5.29-$5.32.

Zoom Video Communications (NASDAQ: ZM) ha riportato risultati finanziari solidi per il secondo trimestre dell'anno fiscale 2025. Il fatturato totale ha raggiunto 1.162,5 milioni di dollari, in aumento del 2,1% rispetto all'anno precedente, con il fatturato enterprise che è cresciuto del 3,5% a 682,8 milioni di dollari. L'azienda ha dimostrato una crescita efficiente con un aumento del 33,7% nel flusso di cassa operativo a 449,3 milioni di dollari. Il margine operativo GAAP si attestava al 17,4%, mentre il margine operativo non GAAP era al 39,2%.

Zoom ha registrato una solidità nei grandi account, con i clienti che hanno contribuito con oltre 100.000 dollari in fatturato negli ultimi 12 mesi, aumentando del 7,1% rispetto all'anno precedente. Il business online dell'azienda ha mostrato resilienza, raggiungendo il suo tasso di abbandono mensile medio più basso di sempre, pari al 2,9%. Il Centro Contatti Zoom ha acquisito diversi clienti di prestigio, inclusi i suoi più grandi ordini singoli fino ad oggi.

Per il terzo trimestre dell'anno fiscale 2025, Zoom prevede un fatturato totale compreso tra 1,160 e 1,165 miliardi di dollari e un utile per azione non GAAP di 1,29-1,31 dollari. La guida per l'intero anno fiscale 2025 proietta un fatturato totale tra 4,630 e 4,640 miliardi di dollari e un utile per azione non GAAP di 5,29-5,32 dollari.

Zoom Video Communications (NASDAQ: ZM) reportó resultados financieros sólidos para el segundo trimestre del año fiscal 2025. Los ingresos totales alcanzaron 1,162.5 millones de dólares, un aumento del 2.1% en comparación con el año anterior, con ingresos empresariales creciendo un 3.5% hasta 682.8 millones de dólares. La compañía mostró un crecimiento eficiente con un aumento del 33.7% en el flujo de efectivo operativo a 449.3 millones de dólares. El margen operativo GAAP fue del 17.4%, mientras que el margen operativo no GAAP se situó en el 39.2%.

Zoom experimentó fortaleza en grandes cuentas, con los clientes que contribuyen con más de 100,000 dólares en ingresos acumulados durante 12 meses, aumentando en un 7.1% en comparación con el año anterior. El negocio en línea de la compañía mostró resistencia, logrando su tasa de cancelación mensual promedio más baja de todos los tiempos, del 2.9%. El Centro de Contacto de Zoom aseguró varios clientes de renombre, incluido su mayor pedido único hasta la fecha.

Para el tercer trimestre del año fiscal 2025, Zoom espera ingresos totales entre 1.160 y 1.165 millones de dólares y un EPS no GAAP de 1.29 a 1.31 dólares. La guía para el año fiscal completo 2025 proyecta ingresos totales de 4.630 a 4.640 millones de dólares y un EPS no GAAP de 5.29 a 5.32 dólares.

줌 비디오 커뮤니케이션즈(NASDAQ: ZM)는 2025 회계연도 2분기에 강력한 재무 실적을 보고했습니다. 총 수익은 1,162.5 백만 달러에 달하며, 전년 대비 2.1% 증가했습니다. 기업 수익은 3.5% 증가하여 682.8 백만 달러를 기록했습니다. 회사는 운영 현금 흐름이 33.7% 증가하여 449.3 백만 달러에 이르는 효율적인 성장을 보여주었습니다. GAAP 운영 마진은 17.4%였으며, 비 GAAP 운영 마진은 39.2%에 달했습니다.

줌은 주요 계정에서 강세를 보였으며, 12개월 기간 동안 100,000 달러 이상을 기여한 고객 수가 전년 대비 7.1% 증가했습니다. 회사의 온라인 사업은 저항력을 보여주며, 역사상 최저 평균 월별 이탈률인 2.9%를 달성했습니다. 줌 연락 센터는 현재까지 가장 큰 단일 거래 중 몇몇 유명 고객을 확보했습니다.

2025 회계연도 3분기에 대해 줌은 총 수익이 1.160억 달러에서 1.165억 달러 사이가 될 것으로 예상하며, 비 GAAP EPS는 1.29에서 1.31 달러로 예상하고 있습니다. 2025 전체 회계 연도 가이드는 총 수익이 4.630억 달러에서 4.640억 달러 사이이고, 비 GAAP EPS는 5.29에서 5.32 달러로 예상합니다.

Zoom Video Communications (NASDAQ: ZM) a annoncé de solides résultats financiers pour le deuxième trimestre de l'exercice 2025. Le chiffre d'affaires total a atteint 1,162.5 millions de dollars, en hausse de 2,1 % par rapport à l'année précédente, avec un chiffre d'affaires d'entreprise augmentant de 3,5 % pour atteindre 682,8 millions de dollars. L'entreprise a montré une croissance efficace avec une augmentation de 33,7 % du flux de trésorerie opérationnel s'élevant à 449,3 millions de dollars. La marge opérationnelle GAAP était de 17,4 %, tandis que la marge opérationnelle non GAAP s'élevait à 39,2 %.

Zoom a observé une force dans les grands comptes, avec des clients contribuant à plus de 100 000 dollars de revenus sur les 12 derniers mois, augmentant de 7,1 % par rapport à l'année précédente. Le secteur en ligne de l'entreprise a montré une résilience, atteignant son taux de désabonnement mensuel moyen le plus bas jamais enregistré à 2,9 %. Le Centre de Contact Zoom a sécurisé plusieurs clients prestigieux, y compris sa plus grande commande unique à ce jour.

Pour le troisième trimestre de l'exercice 2025, Zoom s'attend à un chiffre d'affaires total compris entre 1,160 et 1,165 milliards de dollars et un BPA non GAAP de 1,29 à 1,31 dollar. Les prévisions pour l'ensemble de l'exercice 2025 projettent un chiffre d'affaires total de 4,630 à 4,640 milliards de dollars et un BPA non GAAP de 5,29 à 5,32 dollars.

Zoom Video Communications (NASDAQ: ZM) hat starke finanzielle Ergebnisse für das zweite Quartal des Geschäftsjahres 2025 veröffentlicht. Der Gesamtumsatz erreichte 1.162,5 Millionen Dollar, was einem Anstieg von 2,1 % im Vergleich zum Vorjahr entspricht. Der Umsatz im Unternehmensbereich wuchs um 3,5 % auf 682,8 Millionen Dollar. Das Unternehmen zeigte ein effizientes Wachstum mit einem Anstieg des operativen Cashflows um 33,7 % auf 449,3 Millionen Dollar. Die GAAP-Betriebs-Marge betrug 17,4 %, während die nicht-GAAP-Betriebs-Marge bei 39,2 % lag.

Zoom verzeichnete Stärke bei großen Konten, da die Kunden mit mehr als 100.000 Dollar Umsatz in den letzten 12 Monaten um 7,1 % im Vergleich zum Vorjahr zunahmen. Das Online-Geschäft des Unternehmens zeigte Widerstandsfähigkeit und erreichte die niedrigste durchschnittliche monatliche Abwanderungsrate von 2,9 %. Der Zoom Contact Center sicherte sich mehrere namhafte Kunden, darunter den größten Einzelauftrag bis heute.

Für das dritte Quartal des Geschäftsjahres 2025 erwartet Zoom einen Gesamtumsatz zwischen 1,160 und 1,165 Milliarden Dollar sowie ein nicht-GAAP EPS von 1,29 bis 1,31 Dollar. Die Prognose für das gesamte Geschäftsjahr 2025 rechnet mit einem Gesamtumsatz von 4,630 bis 4,640 Milliarden Dollar und einem nicht-GAAP EPS von 5,29 bis 5,32 Dollar.

Positive
  • Total revenue increased by 2.1% year-over-year to $1,162.5 million
  • Enterprise revenue grew 3.5% year-over-year to $682.8 million
  • Operating cash flow increased by 33.7% year-over-year to $449.3 million
  • Free cash flow grew 26.2% year-over-year to $365.1 million
  • Customers contributing over $100,000 in trailing 12-month revenue increased by 7.1% year-over-year
  • Online average monthly churn decreased to 2.9%, down 30 bps from the previous year
  • Non-GAAP operating margin remained strong at 39.2%
Negative
  • Online revenue remained flat year-over-year at $479.7 million
  • Enterprise customer net dollar expansion rate decreased to 98%

Insights

Zoom's Q2 FY2025 results show resilience in a challenging market. Revenue grew 2.1% YoY to $1,162.5 million, slightly beating expectations. The Enterprise segment, growing at 3.5%, remains the primary growth driver. The company's focus on efficiency is evident in the impressive 33.7% YoY increase in operating cash flow to $449.3 million.

The non-GAAP operating margin of 39.2% demonstrates strong profitability, though slightly down from last year. The lowest ever Online average monthly churn rate of 2.9% indicates improving customer retention. However, the Enterprise customer net dollar expansion rate of 98% suggests some challenges in upselling existing customers.

Zoom's guidance for Q3 and full-year FY2025 indicates cautious optimism, with expected revenue growth remaining in the low single digits. The focus on profitability and cash flow generation remains strong, which should support the company's $1.062 billion share repurchase program.

Zoom's Q2 results reflect its ongoing transition from a pandemic darling to a stable enterprise communication platform. The company's success in securing large deals for Zoom Contact Center, including its largest single order to date, highlights its ability to compete in the enterprise market.

The focus on AI-enhanced features for agent performance in Contact Center demonstrates Zoom's commitment to innovation. This could be a key differentiator in the crowded unified communications market. The growth in customers contributing over $100,000 in trailing 12-month revenue (7.1% YoY) indicates traction with larger enterprises.

However, the flat Online revenue suggests that Zoom is still navigating the post-pandemic normalization of remote work trends. The company's ability to maintain growth will depend on successfully upselling existing customers and expanding its enterprise product suite beyond its core video conferencing offering.

Zoom's Q2 performance indicates a stabilizing market position post-pandemic boom. The modest 2.1% YoY revenue growth suggests the company is finding its footing in a more normalized business environment. The divergence between Enterprise (+3.5% YoY) and flat Online revenue growth highlights the shifting dynamics of the remote work market.

The increase in customers contributing over $100,000 annually is a positive sign for Zoom's enterprise strategy. However, the 98% net dollar expansion rate for Enterprise customers indicates potential saturation or competitive pressures in upselling.

Zoom's focus on AI-enhanced features, particularly in Contact Center, aligns with broader industry trends. The success in winning competitive deals with these advanced features suggests a potential new growth avenue. The company's ability to innovate and differentiate its offerings will be important for maintaining its market position against established enterprise communication players.

  • Second quarter total revenue of $1,162.5 million, up 2.1% year over year as reported and 2.4% in constant currency
  • Second quarter Enterprise revenue of $682.8 million, up 3.5% year over year
  • Second quarter GAAP operating margin of 17.4% and non-GAAP operating margin of 39.2%
  • Second quarter operating cash flow of $449.3 million, up 33.7% year over year
  • Repurchased approximately 4.8 million shares of common stock in Q2

SAN JOSE, Calif., Aug. 21, 2024 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (NASDAQ: ZM), today announced financial results for the second fiscal quarter ended July 31, 2024.

“In Q2, we outperformed our guidance across the board and grew operating cash flow and free cash flow by 33.7% and 26.2% year over year, respectively, demonstrating our continued commitment to efficient growth. We also saw strength in large accounts, with customers contributing more than $100,000 in trailing 12 months revenue increasing by 7.1% year over year, and resilience in our Online business, with Online average monthly churn reaching its lowest ever rate,” said Eric S. Yuan, Zoom founder, and CEO. “Zoom Contact Center racked up several marquee customers, including its largest single order deal to-date, highlighting our ability to win competitive deals for full scale, customer-facing deployments with our higher-end packages that utilize advanced AI features to enhance agent performance.”

Second Quarter Fiscal Year 2025 Financial Highlights:

  • Revenue: Total revenue for the second quarter was $1,162.5 million, up 2.1% year over year. Adjusting for foreign currency impact, revenue in constant currency was $1,166.1 million, up 2.4% year over year. Enterprise revenue was $682.8 million, up 3.5% year over year, and Online revenue was $479.7 million, flat year over year.
  • Income from Operations and Operating Margin: GAAP income from operations for the second quarter was $202.4 million, compared to GAAP income from operations of $177.6 million in the second quarter of fiscal year 2024. After adjusting for stock-based compensation expense and related payroll taxes, acquisition-related expenses, restructuring expenses, and litigation settlements, net, non-GAAP income from operations for the second quarter was $455.5 million, compared to non-GAAP income from operations of $461.7 million in the second quarter of fiscal year 2024. For the second quarter, GAAP operating margin was 17.4% and non-GAAP operating margin was 39.2%.
  • Net Income and Diluted Net Income Per Share: GAAP net income for the second quarter was $219.0 million, or $0.70 per share, compared to GAAP net income of $182.0 million, or $0.59 per share, in the second quarter of fiscal year 2024.

    Non-GAAP net income for the second quarter was $436.4 million, after adjusting for stock-based compensation expense and related payroll taxes, gains on strategic investments, net, acquisition-related expenses, restructuring expenses, litigation settlements, net, and the tax effects on non-GAAP adjustments. Non-GAAP net income per share was $1.39. In the second quarter of fiscal year 2024, non-GAAP net income was $409.6 million, or $1.34 per share.
  • Cash and Marketable Securities: Total cash, cash equivalents, and marketable securities, excluding restricted cash, as of July 31, 2024 was $7.5 billion.
  • Cash Flow: Net cash provided by operating activities was $449.3 million for the second quarter, compared to $336.0 million in the second quarter of fiscal year 2024, up 33.7% year over year. Free cash flow, which is net cash provided by operating activities less purchases of property and equipment, was $365.1 million, compared to $289.4 million in the second quarter of fiscal year 2024, up 26.2% year over year.

Customer Metrics: Drivers of total revenue included acquiring new customers. At the end of the second quarter of fiscal year 2025, Zoom had:

  • 3,933 customers contributing more than $100,000 in trailing 12 months revenue, up approximately 7.1% from the same quarter last fiscal year.
  • Approximately 191,600 Enterprise customers.
  • A trailing 12-month net dollar expansion rate for Enterprise customers of 98%.
  • Online average monthly churn of 2.9% for the second quarter, down 30 bps from the second quarter fiscal year 2024.
  • The percentage of total Online MRR from Online customers with a continual term of service of at least 16 months was 74.4%, up 160 bps year over year.

Financial Outlook: Zoom is providing the following guidance for its third quarter of fiscal year 2025 and its full fiscal year 2025.

  • Third Quarter Fiscal Year 2025: Total revenue is expected to be between $1.160 billion and $1.165 billion and revenue in constant currency is expected to be between $1.162 billion and $1.167 billion. Non-GAAP income from operations is expected to be between $438.0 million and $443.0 million. Non-GAAP diluted EPS is expected to be between $1.29 and $1.31 with approximately 314 million weighted average shares outstanding.
  • Full Fiscal Year 2025: Total revenue is expected to be between $4.630 billion and $4.640 billion and revenue in constant currency is expected to be between $4.641 billion and $4.651 billion. Full fiscal year non-GAAP income from operations is expected to be between $1.790 billion and $1.800 billion. Full fiscal year non-GAAP diluted EPS is expected to be between $5.29 and $5.32 with approximately 316 million weighted average shares outstanding. Full fiscal year free cash flow is expected to be between $1.580 billion and $1.620 billion.

The EPS and share count figures do not include the impact from $1.062 billion of authorized share repurchase remaining as of July 31, 2024.

Additional information on Zoom's reported results, including a reconciliation of the non-GAAP results to their most comparable GAAP measures, is included in the financial tables below. A reconciliation of non-GAAP guidance measures to corresponding GAAP measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty of expenses that may be incurred in the future, although it is important to note that these factors could be material to Zoom's results computed in accordance with GAAP.

A supplemental financial presentation and other information can be accessed through Zoom’s investor relations website at investors.zoom.us.

Zoom Video Earnings Call

Zoom will host a Zoom Video Webinar for investors on August 21, 2024 at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time to discuss the company’s financial results, business highlights and financial outlook. Investors are invited to join the Zoom Video Webinar by visiting: https://investors.zoom.us/

About Zoom

Zoom’s mission is to provide one platform that delivers limitless human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.

Forward-Looking Statements

This press release contains express and implied “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding Zoom's financial outlook for the third quarter of fiscal year 2025 and full fiscal year 2025, Zoom’s market position, opportunities, and growth strategy, product initiatives, go-to-market motions and the expected benefits resulting from the same, market trends, and Zoom's stock repurchase program. In some cases, you can identify forward-looking statements by terms such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “project,” “will,” “would,” “should,” “could,” “can,” “predict,” “potential,” “target,” “explore,” “continue,” or the negative of these terms, and similar expressions intended to identify forward-looking statements. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the statements, including: declines in new customers, renewals or upgrades, or decline in demand for our platform, difficulties in evaluating our prospects and future results of operations given our limited operating history, competition from other providers of communications platforms, the effect of macroeconomic conditions on our business, including inflation and market volatility, lengthened sales cycles with large organizations, delays or outages in services from our co-located data centers, failures in internet infrastructure or interference with broadband access, compromised security measures, including ours and those of the third parties upon which we rely, and global security concerns and their potential impact on regional and global economies and supply chains. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are included under the caption “Risk Factors” and elsewhere in our most recent filings with the Securities and Exchange Commission (the “SEC”), including our quarterly report on Form 10-Q for the fiscal quarter ended April 30, 2024. Forward-looking statements speak only as of the date the statements are made and are based on information available to Zoom at the time those statements are made and/or management's good faith belief as of that time with respect to future events. Zoom assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law.

Non-GAAP Financial Measures

Zoom has provided in this press release financial information that has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). Zoom uses these non-GAAP financial measures internally in analyzing its financial results and believes that use of these non-GAAP financial measures is useful to investors as an additional tool to evaluate ongoing operating results and trends and in comparing Zoom’s financial results with other companies in its industry, many of which present similar non-GAAP financial measures.

Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP financial measures and should be read only in conjunction with Zoom’s condensed consolidated financial statements prepared in accordance with GAAP. A reconciliation of Zoom’s historical non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the financial statement tables included in this press release, and investors are encouraged to review the reconciliation.

Non-GAAP Income from Operations and Non-GAAP Operating Margin. Zoom defines non-GAAP income from operations as income from operations excluding stock-based compensation expense and related payroll taxes, acquisition-related expenses, restructuring expenses, and litigation settlements, net. Zoom excludes stock-based compensation expense because it is non-cash in nature and excluding this expense provides meaningful supplemental information regarding Zoom’s operational performance and allows investors the ability to make more meaningful comparisons between Zoom’s operating results and those of other companies. Zoom excludes the amount of employer payroll taxes related to employee stock plans, which is a cash expense, in order for investors to see the full effect that excluding stock-based compensation expense had on Zoom's operating results. In particular, this expense is dependent on the price of our common stock and other factors that are beyond our control and do not correlate to the operation of the business. Zoom views acquisition-related expenses when applicable, such as amortization of acquired intangible assets, transaction costs, and acquisition-related retention payments that are directly related to business combinations as events that are not necessarily reflective of operational performance during a period. Restructuring expenses are expenses associated with a formal restructuring plan and may include employee notice period costs, severance payments, and other related expenses. Zoom excludes these restructuring expenses because they are distinct from ongoing operational costs and Zoom does not believe they are reflective of current and expected future business performance and operating results. Zoom excludes significant litigation settlements, net of amounts covered by insurance, that we deem not to be in the ordinary course of our business. In fact, Zoom believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods that may or may not include such expenses and assist in the comparison with the results of other companies in the industry.

Non-GAAP Net Income and Non-GAAP Net Income Per Share, Basic and Diluted. Zoom defines non-GAAP net income and non-GAAP net income per share, basic and diluted, as GAAP net income and GAAP net income per share, basic and diluted, respectively, adjusted to exclude stock-based compensation expense and related payroll taxes, acquisition-related expenses, restructuring expenses, gains/losses on strategic investments, net, litigation settlements, net, and the tax effects of all non-GAAP adjustments. Zoom excludes these items because they are considered by management to be outside of Zoom’s core operating results. These adjustments are intended to provide investors and management with greater visibility to the underlying performance of Zoom’s business operations, facilitate comparison of its results with other periods, and may also facilitate comparison with the results of other companies in the industry.

Free Cash Flow and Free Cash Flow Margin. Zoom defines free cash flow as GAAP net cash provided by operating activities less purchases of property and equipment. Zoom considers free cash flow to be a liquidity measure that provides useful information to management and investors regarding net cash provided by operating activities and cash used for investments in property and equipment required to maintain and grow the business.

Revenue in Constant Currency. Zoom defines revenue in constant currency as GAAP revenue adjusted for revenue reported in currencies other than United States dollars as if they were converted into United States dollars using the average exchange rates from the comparative period rather than the actual exchange rates in effect during the respective periods. Zoom provides revenue in constant currency information as a framework for assessing how Zoom's underlying businesses performed period to period, excluding the effects of foreign currency fluctuations.

Customer Metrics

Zoom defines a customer as a separate and distinct buying entity, which can be a single paid user or an organization of any size (including a distinct unit of an organization) that has multiple users. Zoom defines Enterprise customers as distinct business units that have been engaged by either our direct sales team, resellers, or strategic partners. All other customers that subscribe to our services directly through our website are referred to as Online customers.

Zoom calculates net dollar expansion rate as of a period end by starting with the annual recurring revenue (“ARR”) from Enterprise customers as of 12 months prior (“Prior Period ARR”). Zoom defines ARR as the annualized revenue run rate of subscription agreements from all customers at a point in time. Zoom calculates ARR by taking the monthly recurring revenue (“MRR”) and multiplying it by 12. MRR is defined as the recurring revenue run-rate of subscription agreements from all Enterprise customers for the last month of the period, including revenue from monthly subscribers who have not provided any indication that they intend to cancel their subscriptions. Zoom then calculates the ARR from these Enterprise customers as of the current period end (“Current Period ARR”), which includes any upsells, contraction, and attrition. Zoom divides the Current Period ARR by the Prior Period ARR to arrive at the net dollar expansion rate. For the trailing 12 months calculation, Zoom takes an average of the net dollar expansion rate over the trailing 12 months.

Zoom calculates online average monthly churn by starting with the Online customer MRR as of the beginning of the applicable quarter (“Entry MRR”). Zoom defines Entry MRR as the recurring revenue run-rate of subscription agreements from all Online customers except for subscriptions that Zoom recorded as churn in a previous quarter based on the customers' earlier indication to us of their intention to cancel that subscription. Zoom then determines the MRR related to customers who canceled or downgraded their subscription or notified us of that intention during the applicable quarter (“Applicable Quarter MRR Churn”) and divides the Applicable Quarter MRR Churn by the applicable quarter Entry MRR to arrive at the MRR churn rate for Online Customers for the applicable quarter. Zoom then divides that amount by three to calculate the online average monthly churn.

Public Relations

Colleen Rodriguez
Head of Global Public Relations
press@zoom.us

Investor Relations

Charles Eveslage
Head of Investor Relations
investors@zoom.us

Zoom Video Communications, Inc.
Condensed Consolidated Balance Sheets
(In thousands)
 
 As of
 July 31,
2024
 January 31,
2024
Assets(unaudited)  
Current assets:   
Cash and cash equivalents$1,539,457  $1,558,252 
Marketable securities 5,980,575   5,404,233 
Accounts receivable, net 528,237   536,078 
Deferred contract acquisition costs, current 197,502   208,474 
Prepaid expenses and other current assets 149,374   219,182 
Total current assets 8,395,145   7,926,219 
Deferred contract acquisition costs, noncurrent 120,603   138,724 
Property and equipment, net 347,714   293,704 
Operating lease right-of-use assets 53,045   58,975 
Strategic investments 438,529   409,222 
Goodwill 307,295   307,295 
Deferred tax assets 718,066   662,177 
Other assets, noncurrent 126,795   133,477 
Total assets$10,507,192  $9,929,793 
Liabilities and stockholders’ equity   
Current liabilities:   
Accounts payable$10,611  $10,175 
Accrued expenses and other current liabilities 439,459   500,164 
Deferred revenue, current 1,391,278   1,251,848 
Total current liabilities 1,841,348   1,762,187 
Deferred revenue, noncurrent 15,416   18,514 
Operating lease liabilities, noncurrent 36,052   48,308 
Other liabilities, noncurrent 89,129   81,378 
Total liabilities 1,981,945   1,910,387 
    
Stockholders’ equity:   
Common stock 308   307 
Additional paid-in capital 5,298,145   5,228,756 
Accumulated other comprehensive (loss) income 2,191   1,063 
Retained earnings 3,224,603   2,789,280 
Total stockholders’ equity 8,525,247   8,019,406 
Total liabilities and stockholders’ equity$10,507,192  $9,929,793 
        

Note: The amount of unbilled accounts receivable included within accounts receivable, net on the condensed consolidated balance sheets was $119.9 million and $124.8 million as of July 31, 2024 and January 31, 2024, respectively.

Zoom Video Communications, Inc.
Condensed Consolidated Statements of Operations
(Unaudited, in thousands, except share and per share amounts)
 
 Three Months Ended July 31,  Six Months Ended July 31,
  2024   2023   2024   2023 
Revenue$1,162,520  $1,138,676  $2,303,754  $2,244,040 
Cost of revenue 285,089   266,559   558,391   530,506 
Gross profit 877,431   872,117   1,745,363   1,713,534 
Operating expenses:       
Research and development 206,756   191,802   412,314   401,073 
Sales and marketing 358,770   373,373   706,778   795,877 
General and administrative 109,535   129,324   220,879   329,224 
Total operating expenses 675,061   694,499   1,339,971   1,526,174 
Income from operations 202,370   177,618   405,392   187,360 
Gains on strategic investments, net 3,107   31,670   20,461   33,945 
Other income, net 87,412   41,085   159,000   72,298 
Income before provision for income taxes 292,889   250,373   584,853   293,603 
Provision for income taxes 73,874   68,399   149,530   96,185 
Net income 219,015   181,974   435,323   197,418 
        
Net income per share:       
Basic$0.71  $0.61  $1.41  $0.66 
Diluted$0.70  $0.59  $1.38  $0.65 
Weighted-average shares used in computing net income per share:       
Basic 309,137,807   299,093,452   308,921,610   297,281,846 
Diluted 314,027,192   305,932,596   314,696,351   305,054,771 
                


Zoom Video Communications, Inc.
Condensed Consolidated Statements of Cash Flows
(Unaudited, in thousands)
 
 Three Months Ended July 31,  Six Months Ended July 31,
  2024   2023   2024   2023 
Cash flows from operating activities:       
Net income$219,015  $181,974  $435,323  $197,418 
Adjustments to reconcile net income to net cash provided by operating activities:       
Stock-based compensation expense 237,950   261,509   467,375   543,854 
Amortization of deferred contract acquisition costs 71,688   65,514   139,813   138,744 
Depreciation and amortization 29,084   26,126   55,751   50,202 
Deferred income taxes (49,914)  (7,536)  (57,866)  13,975 
Gains on strategic investments, net (3,107)  (31,670)  (20,461)  (33,945)
Provision for accounts receivable allowances 5,736   6,771   12,518   22,204 
Unrealized foreign exchange (gains) losses (8)  1,367   7,229   4,683 
Non-cash operating lease cost 6,589   5,276   11,957   10,657 
Amortization of discount/premium on marketable securities (18,172)  (11,249)  (35,840)  (18,014)
Other (1,323)  2,056   (1,225)  (3,415)
Changes in operating assets and liabilities:       
Accounts receivable (4,623)  42,732   7,637   13,631 
Prepaid expenses and other assets 25,196   (77,229)  61,035   (83,888)
Deferred contract acquisition costs (70,591)  (46,589)  (110,719)  (92,927)
Accounts payable (7,009)  3,118   267   4,999 
Accrued expenses and other liabilities (39,025)  (83,591)  (53,967)  (58,951)
Deferred revenue 55,665   2,992   133,629   56,332 
Operating lease liabilities, net (7,817)  (5,600)  (14,931)  (11,101)
Net cash provided by operating activities 449,334   335,971   1,037,525   754,458 
Cash flows from investing activities:       
Purchases of marketable securities (1,313,404)  (1,057,936)  (2,181,315)  (1,826,166)
Maturities of marketable securities 867,228   983,434   1,644,169   1,543,120 
Purchases of property and equipment (84,234)  (46,600)  (102,742)  (68,426)
Purchases of strategic investments (10,500)     (13,500)  (51,000)
Proceeds from strategic investments    107,244   4,654   107,244 
Cash paid for acquisition, net of cash acquired    (5,502)     (204,918)
Net cash used in investing activities (540,910)  (19,360)  (648,734)  (500,146)
Cash flows from financing activities:       
Proceeds from exercise of stock options 839   3,418   1,855   7,686 
Proceeds from issuance of common stock for employee stock purchase plan 34,263   32,513   34,263   32,513 
Proceeds from employee equity transactions (remitted) to be remitted to employees and tax authorities, net (3,722)  (1,492)  2,859   1,259 
Cash paid for repurchases of common stock (287,645)     (437,693)   
Net cash (used in) provided by financing activities (256,265)  34,439   (398,716)  41,458 
Effect of exchange rate changes on cash, cash equivalents, and restricted cash 706   (1,228)  (6,146)  (3,781)
Net (decrease) increase in cash, cash equivalents, and restricted cash (347,135)  349,822   (16,071)  291,989 
Cash, cash equivalents, and restricted cash – beginning of period 1,896,444   1,042,410   1,565,380   1,100,243 
Cash, cash equivalents, and restricted cash – end of period$1,549,309  $1,392,232  $1,549,309  $1,392,232 
                


Zoom Video Communications, Inc.
Reconciliation of GAAP to Non-GAAP Measures
(Unaudited, in thousands, except share and per share amounts)
 
 Three Months Ended July 31,  Six Months Ended July 31,
  2024   2023   2024   2023 
GAAP income from operations$202,370  $177,618  $405,392  $187,360 
Add:       
Stock-based compensation expense and related payroll taxes 244,111   269,320   486,985   547,368 
Litigation settlements, net (1,750)     (1,750)  52,500 
Acquisition-related expenses 10,811   14,928   21,512   23,779 
Restructuring expenses    (187)     72,993 
Non-GAAP income from operations$455,542  $461,679  $912,139  $884,000 
GAAP operating margin 17.4%  15.6%  17.6%  8.3%
Non-GAAP operating margin 39.2%  40.5%  39.6%  39.4%
        
GAAP net income$219,015  $181,974  $435,323  $197,418 
Add:       
Stock-based compensation expense and related payroll taxes 244,111   269,320   486,985   547,368 
Litigation settlements, net (1,750)     (1,750)  52,500 
Gains on strategic investments, net (3,107)  (31,670)  (20,461)  (33,945)
Acquisition-related expenses 10,811   14,928   21,512   23,779 
Restructuring expenses    (187)     72,993 
Tax effects on non-GAAP adjustments (32,659)  (24,800)  (58,870)  (97,297)
Non-GAAP net income$436,421  $409,565  $862,739  $762,816 
        
Net income per share - basic and diluted:       
GAAP net income per share - basic$0.71  $0.61  $1.41  $0.66 
Non-GAAP net income per share - basic$1.41  $1.37  $2.79  $2.57 
GAAP net income per share - diluted$0.70  $0.59  $1.38  $0.65 
Non-GAAP net income per share - diluted$1.39  $1.34  $2.74  $2.50 
        
GAAP and non-GAAP weighted-average shares used to compute net income per share - basic 309,137,807   299,093,452   308,921,610   297,281,846 
GAAP and non-GAAP weighted-average shares used to compute net income per share - diluted 314,027,192   305,932,596   314,696,351   305,054,771 
        
Net cash provided by operating activities$449,334  $335,971  $1,037,525  $754,458 
Less: Purchases of property and equipment (84,234)  (46,600)  (102,742)  (68,426)
Free cash flow (non-GAAP)$365,100  $289,371  $934,783  $686,032 
Net cash used in investing activities$(540,910) $(19,360) $(648,734) $(500,146)
Net cash (used in) provided by financing activities$(256,265) $34,439  $(398,716) $41,458 
Operating cash flow margin (GAAP) 38.7%  29.5%  45.0%  33.6%
Free cash flow margin (non-GAAP) 31.4%  25.4%  40.6%  30.6%
        
 Three Months Ended July 31,  Six Months Ended July 31,
  2024   2024 
 Revenue YoY Revenue Growth (%) Revenue YoY Revenue Growth (%)
GAAP revenue$1,162,520   2.1% $2,303,754   2.7%
Add: Constant currency impact 3,573   0.3%  5,923   0.2%
Revenue in constant currency (non-GAAP) 1,166,093   2.4%  2,309,677   2.9%
                

FAQ

What was Zoom's (ZM) total revenue for Q2 FY2025?

Zoom's total revenue for Q2 FY2025 was $1,162.5 million, up 2.1% year-over-year.

How much did Zoom's (ZM) Enterprise revenue grow in Q2 FY2025?

Zoom's Enterprise revenue grew 3.5% year-over-year to $682.8 million in Q2 FY2025.

What was Zoom's (ZM) operating cash flow in Q2 FY2025?

Zoom's operating cash flow in Q2 FY2025 was $449.3 million, up 33.7% year-over-year.

How many customers contributed more than $100,000 in trailing 12-month revenue to Zoom (ZM) in Q2 FY2025?

Zoom had 3,933 customers contributing more than $100,000 in trailing 12-month revenue, up 7.1% year-over-year.

What is Zoom's (ZM) revenue guidance for Q3 FY2025?

Zoom expects total revenue between $1.160 billion and $1.165 billion for Q3 FY2025.

Zoom Video Communications, Inc.

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25.42B
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Software - Application
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