Zoom for Government Platform Expands With Zoom AI Companion, Receives FedRAMP® JAB Authorization
Zoom announced that its AI Companion has received FedRAMP® JAB Authorization as a JAB Moderate system, expanding the Zoom for Government platform. This authorization follows the recent FedRAMP® JAB certification of Zoom Contact Center in June 2024. The expanded platform now offers a secure AI solution for U.S. federal agencies, state and local municipalities, and approved organizations supporting government missions.
Zoom for Government, initially FedRAMP authorized in March 2019, received collective JAB approval in July 2023. The platform now includes 15 JAB-authorized products, with Zoom Node coming soon. The secure all-in-one platform helps customers save time, reduce costs, and increase productivity while ensuring compliance with stringent U.S. federal government requirements.
Zoom ha annunciato che il suo Compagno AI ha ricevuto l'Autorizzazione FedRAMP® JAB come sistema JAB Moderato, ampliando la piattaforma Zoom for Government. Questa autorizzazione segue la recente certificazione FedRAMP® JAB del Centro Contatti Zoom avvenuta a giugno 2024. La piattaforma ampliata offre ora una soluzione AI sicura per le agenzie federali statunitensi, le municipalità statali e locali e le organizzazioni approvate che supportano le missioni governative.
Zoom for Government, inizialmente autorizzato da FedRAMP a marzo 2019, ha ricevuto l'approvazione collettiva del JAB a luglio 2023. La piattaforma ora include 15 prodotti autorizzati dal JAB, con Zoom Node in arrivo. La piattaforma sicura all-in-one aiuta i clienti a risparmiare tempo, ridurre i costi e aumentare la produttività, garantendo al contempo la conformità ai rigorosi requisiti del governo federale degli Stati Uniti.
Zoom anunció que su Compañero de IA ha recibido la Autorización FedRAMP® JAB como un sistema JAB Moderado, ampliando la plataforma Zoom for Government. Esta autorización sigue a la reciente certificación FedRAMP® JAB del Centro de Contacto Zoom en junio de 2024. La plataforma ampliada ahora ofrece una solución de IA segura para agencias federales de EE. UU., municipios estatales y locales, y organizaciones aprobadas que apoyan las misiones gubernamentales.
Zoom for Government, inicialmente autorizado por FedRAMP en marzo de 2019, recibió la aprobación colectiva del JAB en julio de 2023. La plataforma ahora incluye 15 productos autorizados por el JAB, con Zoom Node próximamente disponible. La plataforma segura todo en uno ayuda a los clientes a ahorrar tiempo, reducir costos y aumentar la productividad, garantizando al mismo tiempo el cumplimiento de los rigurosos requisitos del gobierno federal de EE. UU.
Zoom은 AI 동반자가 JAB 중간 시스템으로 FedRAMP® JAB 인증을 받았다고 발표하며, Zoom for Government 플랫폼이 확장되었습니다. 이 인증은 2024년 6월에 Zoom 연락 센터의 최근 FedRAMP® JAB 인증에 이어 이루어졌습니다. 확장된 플랫폼은 이제 미국 연방 기관, 주 및 지방 자치단체, 정부 임무를 지원하는 승인된 조직을 위한 안전한 AI 솔루션을 제공합니다.
Zoom for Government는 2019년 3월에 최초로 FedRAMP 인증을 받았으며, 2023년 7월에 JAB의 집단 승인을 받았습니다. 이 플랫폼은 이제 15개의 JAB 인증 제품을 포함하고 있으며, 곧 Zoom Node도 출시될 예정입니다. 이 안전한 올인원 플랫폼은 고객이 시간을 절약하고 비용을 줄이며 생산성을 높이는 데 도움이 되며, 동시에 미국 연방 정부의 엄격한 요구 사항을 준수합니다.
Zoom a annoncé que son Assistant AI a reçu l'Autorisation FedRAMP® JAB en tant que système JAB modéré, élargissant ainsi la plateforme Zoom for Government. Cette autorisation fait suite à la récente certification FedRAMP® JAB du Centre de Contact Zoom en juin 2024. La plateforme élargie offre maintenant une solution IA sécurisée pour les agences fédérales américaines, les municipalités d'État et locales, et les organisations approuvées soutenant les missions gouvernementales.
Zoom for Government, initialement autorisé par FedRAMP en mars 2019, a reçu l'approbation collective du JAB en juillet 2023. La plateforme comprend maintenant 15 produits autorisés par le JAB, avec Zoom Node à venir. La plateforme sécurisée tout-en-un aide les clients à gagner du temps, réduire les coûts et augmenter la productivité tout en garantissant la conformité aux exigences strictes du gouvernement fédéral américain.
Zoom hat angekündigt, dass sein AI Companion die FedRAMP® JAB-Autorisierung als JAB Moderate System erhalten hat, was die Zoom for Government-Plattform erweitert. Diese Autorisierung folgt der kürzlichen FedRAMP® JAB-Zertifizierung des Zoom Contact Centers im Juni 2024. Die erweiterte Plattform bietet nun eine sichere KI-Lösung für US-Bundesbehörden, staatliche und kommunale Verwaltungen sowie genehmigte Organisationen, die Regierungsmissionen unterstützen.
Zoom for Government, das ursprünglich im März 2019 von FedRAMP autorisiert wurde, erhielt im Juli 2023 die kollektive JAB-Zulassung. Die Plattform umfasst jetzt 15 JAB-autorisierte Produkte, wobei Zoom Node bald verfügbar sein wird. Die sichere All-in-One-Plattform hilft den Kunden, Zeit zu sparen, Kosten zu senken und die Produktivität zu steigern, während sie die strengen Anforderungen der US-Bundesregierung einhält.
- Zoom AI Companion received FedRAMP® JAB Authorization as a JAB Moderate system
- Zoom Contact Center obtained FedRAMP® JAB certification in June 2024
- Expanded Zoom for Government platform now includes 15 JAB-authorized products
- Platform helps customers save time, reduce costs, and increase productivity
- Complies with stringent U.S. federal government security requirements
- None.
Insights
Zoom's expansion of its FedRAMP-authorized offerings with AI Companion is a significant development for the U.S. government sector. This authorization demonstrates Zoom's commitment to meeting stringent security standards, which is important for government agencies handling sensitive information. The addition of AI capabilities to the Zoom for Government platform could enhance productivity and efficiency in federal operations.
The rapid certification process for AI Companion suggests Zoom's agility in adapting to government needs. This could give Zoom a competitive edge in the lucrative government contract market. However, the true impact will depend on the adoption rate and practical benefits realized by agencies using these AI-enhanced tools.
Investors should note that this expansion strengthens Zoom's position in the government sector, potentially leading to increased revenue streams from federal contracts. The company's growing list of authorized products indicates a long-term strategy to capture a larger share of the government market.
The integration of AI Companion into Zoom for Government raises important considerations about responsible AI use in government settings. Zoom's emphasis on a foundation of trust, security and responsible AI is crucial, but the real test will be in its implementation and ongoing oversight.
Key questions include: How will Zoom ensure data privacy and prevent potential biases in AI-driven interactions? What safeguards are in place to protect sensitive government information processed by AI Companion? The FedRAMP authorization provides a baseline for security, but continuous monitoring and transparency in AI operations will be essential.
For investors, this move represents both opportunity and risk. While AI capabilities could drive adoption and revenue, any AI-related missteps in the sensitive government sector could have significant repercussions. Zoom's ability to navigate these challenges will be critical to its success in this space.
SAN JOSE, Calif., Sept. 16, 2024 (GLOBE NEWSWIRE) -- Today, Zoom announced that The Federal Risk and Authorization Management Program (FedRAMP®) Joint Authorization Board (JAB) authorized Zoom AI Companion as a JAB Moderate system, adding to Zoom for Government’s growing list of authorized products, solidifying the company’s commitment to the U.S. government space. Most recently, Zoom Contact Center also received FedRAMP® JAB certification as part of the Zoom for Government platform, in June of 2024.
Now, U.S. federal agencies, state and local municipalities, and approved businesses and organizations that support U.S. government missions with paid Zoom accounts will have a FedRAMP-authorized, secure AI offering available to them, all within the familiar Zoom experience. Zoom for Government was initially FedRAMP authorized in March of 2019 and received collective JAB approval in July of 2023.
Zoom AI Companion is built on a foundation of trust, security, and responsible AI, which is of the utmost importance to government agencies. AI Companion integrates into the work day seamlessly, enabling users to simplify their day by streamlining tasks through information synthesis, enhancing and optimizing capabilities, and improving team effectiveness and efficiency.
“At Zoom, we are dedicated to bringing quick availability to Zoom products to market by first and foremost understanding our customers' needs for specific industry solutions,” said Matt Mandrgoc, head of U.S. public sector at Zoom. “We received this certification on an expeditious timeframe, which further demonstrates our continued commitment to our U.S. government customers and we look forward to continuing to add new customer-focused solutions to the Zoom for Government platform in the future.”
What is FedRAMP?
The Federal Risk and Authorization Management Program (FedRAMP®) provides a standardized approach to security authorizations for Cloud Service Offerings. FedRAMP establishes a public-private partnership to promote innovation and advance more secure information technologies.
What is JAB?
JAB is composed of CIOs and Authorizing Officials from the Department of Defense (DOD), Department of Homeland Security (DHS), and General Services Administration (GSA). The JAB selects approximately 12 cloud products a year to work with for a JAB Provisional Authority to Operate (P-ATO). A JAB P-ATO represents a “high water mark” from the assessment perspective. Zoom for Government received its JAB accreditation on July 28, 2023.
Zoom for Government
The JAB P-ATO certification extends beyond Zoom AI Companion and covers the entire Zoom for Government platform, providing limitless human connection for government agencies and contractors. The secure all-in-one Zoom for Government platform helps customers save time, reduce costs, increase productivity, and make teamwork more meaningful. With solutions like Zoom Rooms, organizations can turn offices into modern, easy-to-use, and powerful collaborative workspaces. The Zoom API enables the integration of agency-specific applications with the Zoom for Government platform, supporting seamless workflows. And, with Zoom’s feature-rich cloud Zoom Phone system, agencies have the opportunity to consolidate their communications infrastructure right in the Zoom for Government platform.
Currently, FedRAMP JAB-authorized Zoom for Government products include:
- Zoom AI Companion
- Zoom Contact Center
- Zoom Meetings
- Zoom Phone
- Zoom Team Chat
- Zoom Rooms
- Zoom Room Connector
- Zoom API
- Zoom Whiteboard
- Zoom Events
- Zoom Notes
- Zoom Workspace Reservations
- Zoom Mesh
- Zoom SDKs
- Zoom App Marketplace
- Zoom Client
Coming soon to Zoom for Government:
- Zoom Node
- Zoom Clips
Simple, Scalable & Secure
Zoom for Government was designed to comply with the stringent requirements of the U.S. federal government. Zoom for Government runs on AWS GovCloud, a secure network that enables customers to deploy applications and data. It is managed by U.S. persons and leverages co-located data centers within the United States. Zoom for Government has received FedRAMP Moderate, DoD IL4, and StateRAMP authorizations, as well as HIPAA and CJIS attestations. For more information, please visit: https://www.zoom.com/en/industry/government/ or reach out to fedramp@zoom.us.
About Zoom
Zoom’s mission is to provide one platform that delivers limitless human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.
Contact
Zoom PR
press@zoom.us
FAQ
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