Yext Stock Price, News & Analysis

Yext, Inc. (NYSE: YEXT) has partnered with Carahsoft Technology Corp. to enhance search capabilities for government agencies in response to the COVID-19 pandemic. Carahsoft will distribute Yext's Answers product, aiding agencies in efficiently providing information for vaccine distribution. Yext previously developed custom information hubs during the pandemic, including a widely used hub for New Jersey. This collaboration allows government agencies to access advanced search tools through established contracts, improving information accuracy for constituents.

Yext, Inc. (NYSE: YEXT) announced the implementation of Yext Answers on Advantage Dental Oral Health Center's website, transforming its site search capabilities. Before this collaboration, patients relied on phone calls for information. With Yext Answers, the organization reported a 27.5% site search click-through rate within six weeks and a 7.1x increase in search volume after enhancing the search bar visibility. This advancement allows Advantage Dental to better understand patient inquiries and manage information efficiently, especially important during unexpected crises.

Yext, Inc. (NYSE: YEXT) has launched Yext Answers for select partners in its Channel Partner Program, enabling them to offer advanced search capabilities to small businesses. This innovative product utilizes natural language processing to enhance customer interactions on websites. Clients can integrate custom calls to action, aiming to boost conversions and reduce support costs. The initiative comes as local businesses face increased customer inquiries during the COVID-19 pandemic. Notable partners like GoSite and FCR Media are among the first to adopt this solution.

Yext, Inc. announced the modernization of LasikPlus's website using Yext Answers, enhancing search experiences for LASIK candidates. This advanced platform employs natural language processing and BERT technology to provide accurate responses to complex questions, resulting in over 8,500 answered queries and a 25% click-through rate since its launch last summer. The initiative has improved access to vital information for potential LASIK patients, fostering trust and credibility for LasikPlus.

Yext, Inc. (NYSE: YEXT) has been recognized as a leader on the G2 Grid® for top Enterprise Search Software products. This achievement highlights Yext's innovative search product, Yext Answers, which was launched in October 2019. Yext Answers now stands alongside major competitors like Google Cloud Search and IBM Watson Discovery. The G2 ranking is based on positive customer reviews and other online data, showcasing its effectiveness in enhancing business transactions and reducing support costs.

Yext, (NYSE: YEXT), a leading Search Experience Cloud company, announced that CFO Steve Cakebread will participate in a virtual fireside chat at the 23rd Annual Needham Growth Conference on January 11, 2021, at 10:45 a.m. ET. A live webcast will be available on the Yext Investor Relations website. A replay will be accessible post-event. Yext is focused on providing official answers for businesses across search engines and voice assistants, enhancing customer experience with trusted information.

Yext, Inc. (NYSE: YEXT) has released insights into consumer search behavior for the holiday season amid COVID-19. The report highlights a shift towards digital shopping, predicting increased website clicks and phone calls as consumers seek information. While foot traffic for certain sectors like jewelry and sporting goods may see spikes, overall physical store visits are expected to decline. Yext emphasizes the need for businesses to enhance their digital presence to engage effectively with customers during this critical period.