Square Brews up Innovation Across Bluestone Lane’s 65 Locations
Bluestone Lane, the Australian premium coffee roaster and café brand, has partnered with Square to implement their commerce platform across all 65 locations. The technology upgrade replaces their legacy point-of-sale system with Square's integrated solution, including Square Registers, Terminal devices, and Kitchen Display Systems.
The implementation has yielded significant operational improvements, with 50% faster ordering and thousands of hours saved through streamlined operations. The platform integrates with essential business systems including Olo, Thanx, Uber Eats, DoorDash, and Restaurant365, enabling comprehensive management of their multi-concept business model spanning coffee shops, full-service cafés, and retail offerings.
Square's solution provides Bluestone Lane with real-time data insights across all locations and streamlines operations from staffing and payroll to reporting and compliance. The partnership also includes plans for local activations across the U.S., combining Bluestone's café offerings with Square's technology.
Bluestone Lane, il marchio australiano di caffè premium e caffetteria, ha collaborato con Square per implementare la loro piattaforma commerciale in tutte le 65 sedi. L'aggiornamento tecnologico sostituisce il loro sistema di punto vendita legacy con la soluzione integrata di Square, che include Square Registers, dispositivi Terminal e Sistemi di Visualizzazione in Cucina.
L'implementazione ha portato a significativi miglioramenti operativi, con ordini effettuati il 50% più velocemente e migliaia di ore risparmiate grazie a operazioni semplificate. La piattaforma si integra con sistemi aziendali essenziali come Olo, Thanx, Uber Eats, DoorDash e Restaurant365, consentendo una gestione completa del loro modello di business multi-concetto che comprende caffetterie, caffè a servizio completo e offerte al dettaglio.
La soluzione di Square fornisce a Bluestone Lane informazioni sui dati in tempo reale in tutte le sedi e semplifica le operazioni dal personale e stipendi alla reportistica e conformità. La partnership include anche piani per attivazioni locali negli Stati Uniti, combinando le offerte di caffè di Bluestone con la tecnologia di Square.
Bluestone Lane, la marca australiana de café premium y cafeterías, se ha asociado con Square para implementar su plataforma comercial en las 65 ubicaciones. La actualización tecnológica reemplaza su sistema de punto de venta antiguo con la solución integrada de Square, que incluye Square Registers, dispositivos Terminal y Sistemas de Visualización en Cocina.
La implementación ha generado mejoras operativas significativas, con órdenes realizadas un 50% más rápido y miles de horas ahorradas gracias a operaciones optimizadas. La plataforma se integra con sistemas empresariales esenciales como Olo, Thanx, Uber Eats, DoorDash y Restaurant365, permitiendo una gestión integral de su modelo de negocio multi-concepto que abarca cafeterías, cafés de servicio completo y ofertas minoristas.
La solución de Square proporciona a Bluestone Lane información de datos en tiempo real en todas las ubicaciones y optimiza las operaciones desde la dotación de personal y nómina hasta la elaboración de informes y cumplimiento. La asociación también incluye planes para activaciones locales en EE. UU., combinando las ofertas de cafetería de Bluestone con la tecnología de Square.
블루스톤 레인은 호주 프리미엄 커피 로스터 및 카페 브랜드로, 스퀘어와 협력하여 65개 모든 매장에서 상거래 플랫폼을 구현했습니다. 이 기술 업그레이드는 기존의 POS 시스템을 스퀘어의 통합 솔루션으로 교체하며, 여기에는 스퀘어 레지스터, 터미널 장치 및 주방 디스플레이 시스템이 포함됩니다.
이 구현은 주문 처리 속도를 50% 향상시키고, 간소화된 운영을 통해 수천 시간을 절약하는 등 상당한 운영 개선을 가져왔습니다. 이 플랫폼은 Olo, Thanx, Uber Eats, DoorDash 및 Restaurant365와 같은 필수 비즈니스 시스템과 통합되어 커피숍, 풀 서비스 카페 및 소매 제공을 아우르는 다중 개념 비즈니스 모델을 포괄적으로 관리할 수 있게 합니다.
스퀘어의 솔루션은 블루스톤 레인에 모든 매장에서 실시간 데이터 통찰력을 제공하고, 인력 관리, 급여, 보고 및 규정 준수 등 운영을 간소화합니다. 이 파트너십에는 블루스톤의 카페 제공과 스퀘어의 기술을 결합하여 미국 전역에서 지역 활성화를 위한 계획도 포함되어 있습니다.
Bluestone Lane, la marque australienne de café premium et de café, s'est associée à Square pour mettre en œuvre leur plateforme commerciale dans l'ensemble des 65 établissements. La mise à niveau technologique remplace leur ancien système de point de vente par la solution intégrée de Square, qui comprend Square Registers, des appareils Terminal et des Systèmes d'Affichage en Cuisine.
Cette mise en œuvre a entraîné des améliorations opérationnelles significatives, avec des commandes traitées 50% plus rapidement et des milliers d'heures économisées grâce à des opérations rationalisées. La plateforme s'intègre avec des systèmes d'affaires essentiels tels qu'Olo, Thanx, Uber Eats, DoorDash et Restaurant365, permettant une gestion complète de leur modèle d'affaires multi-concept qui englobe des cafés, des cafés à service complet et des offres de vente au détail.
La solution de Square fournit à Bluestone Lane des informations en temps réel sur toutes les emplacements et rationalise les opérations allant de la gestion du personnel et des salaires à la reporting et à la conformité. Le partenariat comprend également des plans pour des activations locales à travers les États-Unis, combinant les offres de café de Bluestone avec la technologie de Square.
Bluestone Lane, die australische Premium-Kaffeerösterei und Café-Marke, hat sich mit Square zusammengeschlossen, um ihre Handelsplattform in allen 65 Standorten zu implementieren. Das technologische Upgrade ersetzt ihr veraltetes Kassensystem durch die integrierte Lösung von Square, die Square Registers, Terminalgeräte und Küchendisplaysysteme umfasst.
Die Implementierung hat erhebliche betriebliche Verbesserungen gebracht, mit 50% schnelleren Bestellungen und tausenden von Stunden, die durch optimierte Abläufe eingespart wurden. Die Plattform integriert sich mit wichtigen Geschäftssystemen wie Olo, Thanx, Uber Eats, DoorDash und Restaurant365 und ermöglicht ein umfassendes Management ihres Multi-Konzept-Geschäftsmodells, das Cafés, Full-Service-Cafés und Einzelhandelsangebote umfasst.
Die Lösung von Square bietet Bluestone Lane Echtzeit-Datenanalysen über alle Standorte und optimiert die Abläufe von Personal und Löhnen bis hin zu Berichterstattung und Compliance. Die Partnerschaft umfasst auch Pläne für lokale Aktivierungen in den USA, die das Café-Angebot von Bluestone mit der Technologie von Square kombinieren.
- 50% faster ordering speed improving operational efficiency
- Thousands of hours saved through streamlined operations
- Comprehensive integration with multiple essential business systems
- Real-time data insights across all 65 locations
- None.
Insights
Square's partnership with Bluestone Lane represents a strategic win in the competitive restaurant technology market. The comprehensive implementation across 65 locations showcases Square's evolution from a payment processor to an enterprise-grade commerce platform capable of handling multi-concept operations.
The operational metrics are particularly compelling -
What's most notable is the full-stack deployment including Square Register hardware, mobile terminals, kitchen display systems, and extensive third-party integrations. This indicates higher revenue-per-location than payment-only implementations and creates significant switching costs, improving customer retention.
For Block (Square's parent company), while a 65-location chain won't materially impact near-term financials, the strategic value lies in demonstrating product-market fit in high-volume café environments and securing a premium brand reference customer. The quote from Bluestone's founder that Square was "the only solution that offered everything our complex business needed" represents particularly valuable competitive differentiation in a crowded market.
With Square’s intuitive, powerful, and fully integrated commerce platform, Bluestone Lane goes full steam ahead on serving up employee and customer satisfaction
With Square’s intuitive, powerful, and fully integrated commerce platform, Bluestone Lane goes full steam ahead on serving up employee and customer satisfaction (Graphic: Square)
Bluestone Lane is multi-concept with both coffee shops and full-service cafés along with retail offerings like wholesale coffee and branded merchandise, leading to complex operations and a wide range of technology and customer service needs. Through Square's flexible tools, food and beverage businesses like Bluestone Lane can manage their daily operations with consistency and care, adapt easily as they evolve, and propel their growth to the next stage. This alignment with Bluestone Lane's vision for growth brings a new level of operational excellence to the brand's expanding network of locations. Already, Bluestone Lane has saved thousands of hours by streamlining operations and are already seeing 50 percent faster ordering, allowing for greater throughput for the business and time saved for both guests and workers.
“We systematically tested all the leading point-of-sale platforms, and Square was the only solution that offered everything our complex business needed,” said Nick Stone, Chairman and Founder of Bluestone Lane. “From day one, Square has demonstrated an exceptional commitment to understanding our needs and delivering solutions that align with our vision. Their willingness to evolve alongside us and drive innovation makes them an ideal partner as we enhance the experience for both our guests and team members.”
The partnership delivers a complete technology modernization across all Bluestone Lane locations, featuring Square Registers, handy mobile Square Terminal devices for tableside ordering, and Square KDS (kitchen display system) that helps get those flat whites and avocado smashes out faster than ever. And Square software brings it all together, enabling Bluestone Lane’s staff to maintain the high standards of service and consistency that keep customers coming back, while streamlining and connecting operations – from staffing and payroll to reporting and compliance – across its network of locations, each offering unique menus and merchandise.
For Bluestone Lane, a key differentiator is Square’s partner ecosystem. Bluestone Lane is able to leverage Square's open platform to integrate with their existing essential business systems, including Olo for digital orders, Thanx for mobile app ordering and loyalty, Uber Eats and DoorDash for third-party delivery, Restaurant365 for restaurant management, and custom API integrations for business intelligence and analytics.
By bringing everything together onto one intuitive commerce platform, Bluestone Lane's staff can spend less time wrestling with technology and more time connecting with guests and crafting the perfect cup of coffee. Bluestone Lane can now also get real-time and comprehensive data insights across all locations, enabling more informed business decisions and improving operational efficiency.
“Square's leadership in food and beverage comes from understanding what makes great restaurants work,” said Nick Molnar, Global Head of Sales at Block, which includes Square and Cash App. “Our comprehensive commerce platform powers hundreds of thousands of restaurants, bringing together everything from payments and kitchen systems to team management and loyalty programs – all working seamlessly together. This allows innovative brands like Bluestone Lane to manage complexity behind the scenes while focusing on what matters most: delivering exceptional guest experiences.”
As part of the partnership, Bluestone Lane and Square will collaborate to deliver amazing local activations across the
To visit Bluestone Lane, find a location near you. To learn more about Square’s technology for food and beverage businesses, visit our website.
About Square
Square makes commerce and financial services easy and accessible with its integrated ecosystem of commerce solutions. Square offers purpose-built software to run complex restaurant, retail, and professional services operations, versatile e-commerce tools, embedded financial services and banking products, buy now, pay later functionality through Afterpay, staff management and payroll capabilities, and much more – all of which work together to save sellers time and effort. Millions of sellers across the globe trust Square to power their business and help them thrive in the economy. For more information, visit www.squareup.com.
About Bluestone Lane
Bluestone Lane is a
View source version on businesswire.com: https://www.businesswire.com/news/home/20250409276558/en/
Source: Block, Inc.
FAQ
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