XPO Named One of America’s Most Innovative Companies by Fortune 

Rhea-AI Summary

XPO (NYSE: XPO) has been named to Fortune's Most Innovative Companies list for 2025, standing as the only pure-play LTL carrier recognized. The company demonstrated excellence across three key innovation categories:

In innovation culture, XPO achieved record service quality levels in 2024, including the lowest damage claims ratio in company history and 11 consecutive quarters of on-time service improvements. For process innovation, XPO efficiently transports 18 billion pounds of freight annually using AI and proprietary technology, supported by 23,000 employees and 300+ service centers.

Under product innovation, XPO expanded its network with 25 new service centers and launched Premium Services for complex shipments. The company operates one of the industry's most technologically advanced fleets, including custom-manufactured trailers. Fortune's recognition was based on Statista's assessment of over 10,000 US companies, incorporating feedback from 40,000 survey respondents and 2,500 industry experts.

GREENWICH, Conn., March 26, 2025 (GLOBE NEWSWIRE) -- XPO (NYSE: XPO), a leading provider of freight transportation in North America, today was named to Fortune’s list of America’s Most Innovative Companies for 2025. XPO is the only pure play LTL carrier on the list.

Mario Harik, chief executive officer of XPO, said, “We’re proud to be recognized by Fortune as one of America’s most innovative companies. This distinction highlights our team's commitment to best-in-class customer service, the landmark expansion of our network and cutting-edge technology. I’m grateful to our employees whose exceptional work continues to position XPO as a leader in innovation.”

Fortune’s “Most Innovative Companies” list is based on independent scores in three key categories, all of which are central to the service XPO provides its customers:  

• Innovation culture: XPO’s culture of innovation drives continuous service advancements for customers. The company achieved record service quality levels in 2024, including the lowest damage claims ratio in company history and it marked its 11th consecutive quarter of on-time service improvements.
• Process innovation: XPO seamlessly transports 18 billion pounds of freight in North America each year, utilizing artificial intelligence and other proprietary technology to move shipments efficiently and cost effectively. Its operations are driven by 23,000 employees in North America, over 300 service centers and one of the youngest and most technologically advanced fleets in the industry – including custom trailers manufactured by XPO employees in the United States.
• Product innovation: XPO continually enhances its freight services to meet the fast-changing needs of today’s shippers. Over the last year, the company has opened 25 new service centers in key markets across the United States, providing greater access to customers and more capacity to handle their freight. XPO also has introduced new Premium Services for its customers’ most complex and critical shipments – from cross-border transportation and trade show shipping to specialized product rollouts. 

To develop its “Most Innovative” list, Fortune partnered with market research firm Statista to assess over 10,000 companies headquartered in the United States. Statista sourced input from a survey of more than 40,000 people as well as a panel of 2,500 experts across industries. The 300 companies with the highest overall scores were recognized on this year’s list.

About XPO 
XPO, Inc. (NYSE: XPO) is a leader in asset-based less-than-truckload (LTL) freight transportation in North America. The company’s customer-focused organization efficiently moves 18 billion pounds of freight per year, enabled by its proprietary technology. XPO serves approximately 55,000 customers with 614 locations and 38,000 employees in North America and Europe, and is headquartered in Greenwich, Conn., USA. Visit xpo.com for more information, and connect with XPO on LinkedIn, Facebook, X, Instagram and YouTube.

Media Contact 
Michael Abrahams 
+1 917-533-1043 
michael.abrahams@xpo.com  

FAQ

What major achievements led to XPO being named in Fortune's Most Innovative Companies 2025?

XPO achieved record service quality levels, lowest damage claims ratio, 11 consecutive quarters of on-time service improvements, and expanded with 25 new service centers while implementing AI-driven operations.

How much freight does XPO transport annually in North America?

XPO transports 18 billion pounds of freight annually in North America using AI and proprietary technology.

What expansion has XPO undertaken in its service network recently?

XPO opened 25 new service centers in key markets across the United States, enhancing customer access and freight handling capacity.

What are the key operational statistics of XPO's North American presence?

XPO operates with 23,000 employees, over 300 service centers, and maintains one of the industry's youngest and most technologically advanced fleets.

What new services has XPO introduced for specialized shipping needs?

XPO launched Premium Services covering cross-border transportation, trade show shipping, and specialized product rollouts for complex and critical shipments.