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The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement, offering innovative financial services that empower individuals and businesses worldwide. With over 160 years of history, Western Union has firmly established itself as the largest money transfer company globally, handling over 270 million transactions in 2023 alone.
The company’s core business revolves around providing domestic and international money transfers through an extensive network of approximately 600,000 agents located across more than 200 countries and territories. This network ensures that families, friends, and businesses can easily send money and stay connected almost anywhere in the world. Western Union’s agents and employees are considered ambassadors of trust, responsibility, and hope, reflecting the company’s core values and dedication to its consumers.
Recent achievements include the expansion of Western Union’s network of concept stores and company-owned hubs in Europe. As of December 2023, the company has inaugurated 100 locations across 13 European markets, including Spain, Italy, France, Germany, and the United Kingdom. These concept stores not only facilitate international money transfers but also provide a premium brand experience and enhanced service levels. This initiative is part of Western Union's broader retail strategy, aiming to offer an omni-channel experience to customers, support local micro-entrepreneurs, and promote financial inclusion within migrant communities.
Western Union continues to innovate with new ventures, such as the launch of WU Digital in San Francisco, CA. This technology-driven platform enhances the company's digital capabilities, providing faster, easier, and more convenient access to its services. The company’s commitment to financial inclusion is evident through its investments in micro-entrepreneurship, allowing retail partners to open exclusive Western Union locations and play a vital role in their communities.
Financially, Western Union is robust, with a strong presence in both the digital and physical realms, offering services across nearly 130 currencies. The company’s mission is to help people and communities prosper by providing accessible financial services, thereby enabling consumers, businesses, financial institutions, and governments to connect with billions of bank accounts, millions of digital wallets and cards, and a global network of retail locations.
For more information, visit www.westernunion.com.
The Western Union Foundation has awarded 70 scholarships to international and immigrant students for the 2024-2025 academic year. The recipients represent 33 countries and are studying across 8 countries at 32 different universities. The foundation has granted over 600 scholarships since 2016 through two main programs: the Global Scholars Program (42 scholarships) and the Immigrant Scholarship Program (28 scholarships). The initiative aims to support students facing unique challenges, including high tuition costs and cultural adaptation. A notable recipient is Sasha from Ukraine, who used the scholarship to develop a gamified therapy app for Ukrainian refugees while maintaining strong academic performance.
Western Union (NYSE: WU) has launched a new Media Network business offering companies access to its first-party transactional data and insights into diverse, multicultural audiences. The network enables brands to deploy targeted messaging across multiple digital channels, including Western Union's website, mobile app, and digital out-of-home (DOOH) screen network at retail locations. The service provides personalized customer engagement through data analytics, advanced targeting capabilities, and access to Western Union's extensive network of retail locations in diverse communities. The platform supports various media solutions including DOOH, on-site and post-transaction advertising, and multi-platform audience extension.
Singtel and Western Union have signed a conditional agreement for the sale of Dash, Singapore's leading mobile wallet with over 1.4 million users. Dash, launched in 2014, offers payment, remittance, savings, investment, and insurance services through a single app. The sale aligns with Singtel's strategy to simplify its portfolio and Western Union's Evolve 2025 plan to expand its financial ecosystem and double its digital business. The transaction is pending regulatory approvals, with existing Dash services continuing uninterrupted for customers.
Western Union reported Q3 2024 financial results with revenue of $1.04 billion, down 6% on a reported basis. Branded Digital revenue grew 8% with transactions up 15%, while Consumer Services revenue increased 32%. Q3 GAAP EPS was $0.78, including a $0.40 benefit from an IRS settlement, while adjusted EPS was $0.46. The revenue decline was primarily due to lower contribution from Iraq, which negatively impacted growth by 7 percentage points. The Consumer Money Transfer segment saw a 9% revenue decrease but maintained 3% transaction growth. The company maintained its adjusted 2024 outlook.
Western Union (NYSE: WU) has announced that CEO Devin McGranahan and CFO Matt Cagwin will host a webcast and conference call to discuss third quarter 2024 results on October 23, at 4:30 p.m. ET. A press release with financial results will be issued around 4:05 p.m. ET on the same day. The webcast and presentation will be available at https://ir.westernunion.com, with a replay available shortly after the event.
To join the conference call via telephone in the U.S., dial +1 (719) 359-4580 15 minutes before the start, using webinar ID 947 6420 1357 and passcode 330235. International callers should use the country number from the international directory, followed by the same webinar ID and passcode.
Western Union has partnered with Khipu to introduce a new digital payment method in Chile. This integration allows customers to send money directly from any Chilean bank account through Western Union's mobile app and website, streamlining the remittance process. Previously, customers had to exit Western Union's platform to complete bank payments, but this step is now eliminated.
The collaboration aims to provide a faster, easier, and more efficient money transfer experience, with transactions potentially completed in minutes. To encourage adoption, Western Union is offering a $0 fee promotion for the first remittance using the new 'Online Bank Transfer' option.
This partnership is expected to strengthen Western Union's position in the Chilean remittance market and improve financial inclusion through modern digital services.
Western Union (NYSE: WU) has announced its participation in the Goldman Sachs Communacopia + Technology Conference on September 11th. The presentation, scheduled for 3:45 p.m. Pacific Time, will feature CEO Devin McGranahan. Investors and interested parties can access the live webcast through Western Union's website in the investor relations section. An archived version of the webcast will be available shortly after the presentation concludes.
This event provides an opportunity for Western Union to showcase its strategies and outlook to a broad audience of investors and industry professionals. The company's participation in such high-profile conferences demonstrates its commitment to maintaining open communication with shareholders and the financial community.
Western Union reported Q2 2024 results with revenue of $1.07 billion, down 9% on a reported basis or 7% on an adjusted basis. Consumer Money Transfer transactions grew 4%, led by 13% growth in Branded Digital transactions. The company reported GAAP EPS of $0.41 and adjusted EPS of $0.44. Consumer Services revenue grew 21% on a reported basis and 14% on an adjusted basis. The revenue decline was primarily driven by lower contribution from Iraq and the sale of Business Solutions. Excluding Iraq, the company reported positive adjusted revenue growth for the first time since 2021. Western Union reiterated its full year 2024 outlook, projecting revenue between $4.15 billion to $4.225 billion on an adjusted basis.
Western Union (NYSE: WU) has declared a quarterly cash dividend of $0.235 per common share. This dividend will be payable on September 30, 2024, to stockholders of record at the close of business on September 16, 2024. The announcement demonstrates Western Union's commitment to returning value to its shareholders through regular dividend payments. This decision by the board of directors reflects the company's financial stability and confidence in its future prospects.
Western Union (NYSE: WU) has been named the official money transfer partner of the Mexican Men's National Team for their annual 'MexTour' across the United States. This three-year partnership aligns with the team's preparation for the 2026 FIFA World Cup in North America. The collaboration began in May and June with matches against Bolivia, Uruguay, and Brazil.
Western Union aims to engage Mexican National Team fans through media assets, fan programs, and unique experiences. The MexTour has an average attendance of nearly 60,000 per match, with an estimated fan base of 60 million people. This partnership, facilitated by Soccer United Marketing, is expected to build new customer relationships and deepen engagement with existing customers for Western Union.
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