WNS Recognized as a ‘Leader’ in Insurance Services by ISG
WNS (Holdings) (NYSE: WNS), a digital-led business transformation and services partner, has been recognized as a ‘Leader’ in ISG’s 2024 Provider LensTM Insurance Services Quadrant Report. The report highlights WNS' strengths in Property and Casualty (P&C) Insurance BPO Services, Life and Retirement (L&R) Insurance BPO Services, and L&R Insurance TPA Services across North America, Europe, and Australia/New Zealand.
ISG praised WNS for its deep industry expertise, innovative solutions, and digital capabilities, including its Unified Analytics Platform, subrogation-as-a-service solution, and Digital Workbench. WNS' digital-first solutions and global expertise in L&R were also highlighted as key strengths.
WNS' platform-based, integrated business process management-as-a-service model was noted for its ability to mitigate risk, reduce costs, and enhance customer experience. The company’s Actuarial CoE offers a comprehensive range of actuarial services.
WNS collaborates with over 70 global insurers, managing over 30 million claims transactions annually and $13 billion in claims spend. The company’s digital solutions improve risk mitigation, reduce indemnity spending, and enhance customer experience.
WNS (Holdings) (NYSE: WNS), un partner per la trasformazione aziendale e i servizi guidati dal digitale, è stato riconosciuto come ‘Leader’ nel Report Quadrant dei Servizi Assicurativi 2024 di ISG. Il rapporto evidenzia i punti di forza di WNS nei Servizi BPO per Assicurazioni su Proprietà e Infortuni (P&C), Servizi BPO per Assicurazioni Vita e Pensione (L&R), e Servizi TPA per Assicurazioni L&R in Nord America, Europa e Australia/Nuova Zelanda.
ISG ha lodato WNS per la sua profonda esperienza settoriale, soluzioni innovative e capacità digitali, inclusa la sua Piattaforma di Analisi Unificata, la soluzione di subrogazione come servizio e il Digital Workbench. Le soluzioni digitali di WNS e la sua esperienza globale in L&R sono state anche sottolineate come punti di forza chiave.
Il modello di gestione dei processi aziendali integrato e basato su piattaforma di WNS è stato notato per la sua capacità di mitigare i rischi, ridurre i costi e migliorare l'esperienza del cliente. Il Centro di Eccellenza Attuariale dell'azienda offre un'ampia gamma di servizi attuariali.
WNS collabora con oltre 70 assicuratori globali, gestendo oltre 30 milioni di transazioni di reclamo all'anno e $13 miliardi in spese per reclami. Le soluzioni digitali dell'azienda migliorano la mitigazione del rischio, riducono le spese di indennizzo e migliorano l'esperienza del cliente.
WNS (Holdings) (NYSE: WNS), un socio en la transformación empresarial y servicios impulsados por lo digital, ha sido reconocido como ‘Líder’ en el Informe del Cuadrante de Servicios de Seguros 2024 de ISG. El informe destaca las fortalezas de WNS en Servicios BPO de Seguros de Propiedad y Accidentes (P&C), Servicios BPO de Seguros de Vida y Jubilación (L&R), y Servicios TPA de Seguros L&R en América del Norte, Europa y Australia/Nueva Zelanda.
ISG elogió a WNS por su profunda experiencia en la industria, soluciones innovadoras y capacidades digitales, incluyendo su Plataforma de Análisis Unificado, solución de subrogación como servicio y Digital Workbench. Las soluciones digitales de WNS y su experiencia global en L&R también fueron destacadas como fortalezas clave.
El modelo de gestión de procesos empresariales integrado y basado en plataforma de WNS fue señalado por su capacidad para mitigar riesgos, reducir costos y mejorar la experiencia del cliente. El Centro de Excelencia Actuarial de la empresa ofrece una gama completa de servicios actuariales.
WNS colabora con más de 70 aseguradoras globales, gestionando más de 30 millones de transacciones de reclamos anualmente y $13 mil millones en gastos de reclamos. Las soluciones digitales de la empresa mejoran la mitigación de riesgos, reducen los gastos de indemnización y mejoran la experiencia del cliente.
WNS (Holdings) (NYSE: WNS)는 디지털 중심의 비즈니스 혁신 및 서비스 파트너로서 ISG의 2024년 보험 서비스 공급자 레이더 보고서에서 ‘리더’로 평가받았습니다. 이 보고서는 북미, 유럽, 호주/뉴질랜드 전역에서 재산 및 사고(P&C) 보험 BPO 서비스, 생명 및 퇴직(L&R) 보험 BPO 서비스, 및 L&R 보험 TPA 서비스에 대한 WNS의 강점을 강조합니다.
ISG는 WNS의 깊은 산업 전문성, 혁신적인 솔루션 및 디지털 역량을 칭찬했습니다. 여기에는 통합 분석 플랫폼, 서비스로서의 대위 변제 솔루션 및 디지털 작업대가 포함됩니다. WNS의 디지털 우선 솔루션과 L&R 분야에서의 글로벌 전문성도 주요 강점으로 강조되었습니다.
WNS의 플랫폼 기반 통합 비즈니스 프로세스 관리 서비스 모델은 리스크 완화, 비용 절감 및 고객 경험 향상 능력으로 주목받았습니다. 회사의 보험 수리 센터는 포괄적인 보험 수리 서비스를 제공합니다.
WNS는 70개 이상의 글로벌 보험사와 협력하여 연간 3천만 건 이상의 클레임 거래를 관리하고 130억 달러의 클레임 지출을 처리합니다. 회사의 디지털 솔루션은 리스크 완화를 개선하고, 배상 지출을 줄이며, 고객 경험을 향상시킵니다.
WNS (Holdings) (NYSE: WNS), un partenaire de transformation d'entreprise et de services axé sur le numérique, a été reconnu comme un ‘Leader’ dans le Rapport 2024 Provider LensTM sur les Services d'Assurance d'ISG. Le rapport met en avant les forces de WNS dans les Services BPO d'Assurance de Biens et Responsabilités (P&C), Services BPO d'Assurance Vie et Retraite (L&R), et Services TPA d'Assurance L&R à travers l'Amérique du Nord, l'Europe et l'Australie/Nouvelle-Zélande.
ISG a loué WNS pour son expertise sectorielle approfondie, ses solutions innovantes et ses capacités numériques, y compris sa Plateforme d'Analyse Unifiée, sa solution de subrogation en tant que service et le Digital Workbench. Les solutions numériques de WNS et son expertise mondiale en L&R ont également été soulignées comme des forces clés.
Le modèle de gestion des processus d'affaires intégré et basé sur une plateforme de WNS a été noté pour sa capacité à atténuer les risques, réduire les coûts et améliorer l'expérience client. Le Centre d'Excellence Actuarielle de l'entreprise offre une gamme complète de services actuariels.
WNS collabore avec plus de 70 assureurs mondiaux, gérant plus de 30 millions de transactions de réclamations par an et 13 milliards de dollars en dépenses de réclamations. Les solutions numériques de l'entreprise améliorent la mitigation des risques, réduisent les dépenses d'indemnisation et améliorent l'expérience client.
WNS (Holdings) (NYSE: WNS), ein digital geführter Partner für Geschäftstransformation und Dienstleistungen, wurde im Provider LensTM Bericht 2024 von ISG als ‚Leader‘ anerkannt. Der Bericht hebt die Stärken von WNS in Property and Casualty (P&C) Versicherung BPO-Diensten, Lebens- und Rentenversicherung (L&R) BPO-Diensten, und L&R Versicherung TPA-Diensten in Nordamerika, Europa und Australien/neuseeland hervor.
ISG lobte WNS für seine umfassende Branchenexpertise, innovative Lösungen und digitale Fähigkeiten, einschließlich der Unified Analytics Platform, einer Subrogation-as-a-Service-Lösung und dem Digital Workbench. Die digitalen Lösungen von WNS und die globale Expertise in L&R wurden ebenfalls als wesentliche Stärken hervorgehoben.
Das plattformbasierte, integrierte Geschäftsprozessmanagement-as-a-Service-Modell von WNS wurde für seine Fähigkeit hervorgehoben, Risiken zu mindern, Kosten zu senken und die Kundenerfahrung zu verbessern. Das Aktuariat CoE des Unternehmens bietet eine umfassende Palette von aktuarischen Dienstleistungen.
WNS arbeitet mit über 70 globalen Versicherern zusammen und verwaltet jährlich über 30 Millionen Schadensfälle und 13 Milliarden US-Dollar an Schadensausgaben. Die digitalen Lösungen des Unternehmens verbessern die Risikominderung, senken die Entschädigungsausgaben und verbessern die Kundenerfahrung.
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ISG highlights WNS’ broad-based strength in P&C, including the company’s deep industry expertise, comprehensive suite of solutions, innovative engagement models, and digital footprint. WNS was also praised for its ability to service unique markets including Lloyd’s of
In L&R, WNS’ digital-first solutions, transformative approach, and global expertise were identified as key strengths. ISG cites WNS’ platform-based, integrated business process management-as-a-service model for insurers as a key sustainable advantage and differentiator for the company, able to mitigate risk, reduce indemnity costs, lower service expenses, and enhance the overall customer experience. ISG also recognized WNS’ Actuarial CoE as uniquely positioned to offer a comprehensive range of complex actuarial services.
For its L&R TPA clients, ISG highlighted WNS’ digital-first services leveraging exceptional talent, cutting edge analytics, AI and ML capabilities, and transformative approach as key differentiators. The report also notes WNS’ digital and agile ecosystem, pioneering BPaaS model, secure infrastructure, and outcome-based commercial models that drive business success.
“WNS’ unequivocal commitment to delivering transformative solutions, driven by a domain-led, digital-first approach, has allowed us to create sustainable and significant value for our clients. Our extensive global insurance expertise across both service lines and geographies, combined with state-of-the-art technology-enabled offerings including AI and Gen AI, enable us to collaborate with clients to deliver innovative and cost-effective solutions,” said Keshav R. Murugesh, Group CEO, WNS.
"WNS has consistently demonstrated its ability to leverage advanced analytics and technology-driven solutions to enhance operational efficiency and drive transformative outcomes for its insurance clients. The firm’s commitment to innovation, coupled with its deep insurance industry expertise, positions it as a trusted firm in navigating the complexities of today’s uncertain and ever-changing business landscape. As WNS continues to evolve and adapt, it remains well-equipped to meet the dynamic needs of its insurance clients and capitalize on emerging opportunities in the global insurance market,” said Sandhya Hari Navage, Lead Research Specialist, ISG and Ashish Jhajharia, Lead Analyst, ISG.
WNS works with more than 70 global insurers, re-insurers, brokers, and InsurTech companies to accelerate digital transformation. We annually manage over 30 million claims transactions, more than
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services partner. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2024, WNS had 63,390 professionals across 66 delivery centers worldwide including facilities in
For more information, visit www.wns.com or follow us on Facebook, Twitter, LinkedIn, and Instagram.
Safe Harbor Provision
This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.
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Investors:
David
EVP – Finance & Head of Investor Relations
WNS (Holdings) Limited
+1 (646) 908-2615
david.mackey@wns.com
Media:
Archana Raghuram
EVP & Global Head – Marketing & Communications
WNS (Holdings) Limited
+91 (22) 4095 2397
archana.raghuram@wns.com; pr@wns.com
Source: WNS (Holdings) Limited
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