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WNS (Holdings) Limited (NYSE: WNS) is a leading global business process management (BPM) company that offers a diverse range of services to over 200 clients worldwide. Known for its operational excellence and deep domain expertise in key industry verticals, WNS serves sectors such as travel, insurance, banking and financial services, manufacturing, retail and consumer packaged goods, shipping and logistics, healthcare, and utilities.
WNS provides a comprehensive suite of BPM services, including finance and accounting, customer care, technology solutions, research and analytics, and both back-office and front-office processes tailored to specific industries. The company employs over 29,830 professionals across 37 delivery centers in various countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, the UK, and the US.
As a strategic partner, WNS focuses on managing complex processes that significantly impact clients' bottom lines. The company adopts an end-to-end vertical approach to service delivery and leverages technology-led BPM solutions. This has positioned WNS as a trusted partner for business transformation and operational efficiency.
WNS operates through multiple segments, including Banking/Financial Services and Insurance; Travel, Shipping/Logistics, and Utilities; Manufacturing/Retail/Consumer, Hi-tech/Professional Services, and Procurement; and Healthcare/Life Sciences. Geographically, the majority of the company's revenue comes from North America, primarily the US, followed by the UK. WNS also maintains a presence in Australia, Europe (excluding the UK), and South Africa.
WNS (Holdings) Limited (NYSE: WNS) reported its fourth quarter and full year results for fiscal 2021. Q4 revenue reached $243.9 million, a 1.8% decrease year-over-year but a 2.3% increase sequentially. Profit was $27.5 million, down from $29.5 million in the same period last year. For the full year, revenue was $912.6 million, a decline from $928.3 million in fiscal 2020. WNS anticipates FY 2022 revenue less repair payments to be between $945 million and $997 million. The company added 9 new clients in the last quarter, showcasing strong client engagement.
WNS (Holdings) Limited (NYSE: WNS) will announce its fiscal 2021 fourth quarter and full year financial results on April 22, 2021, at 6:00 a.m. Eastern. The management team, including CEO Keshav Murugesh and CFO Sanjay Puria, will discuss the results during a teleconference at 8:00 a.m. Eastern on the same day. Investors can access the call via the company's investor relations website. WNS provides BPM solutions globally, boasting a workforce of 42,830 professionals across 60 delivery centers as of December 31, 2020.
WNS (Holdings) Limited (NYSE: WNS) has partnered with McCain Foods to enhance its Finance & Accounting (F&A) function. This strategic move comes as McCain seeks to transition from its former service provider, leveraging WNS' expertise in the consumer goods and manufacturing sectors. WNS' capabilities in intelligent automation, powered by AI and ML, aim to improve efficiency, accuracy, and cost savings. The partnership was praised by McCain's CFO for its effective remote transition during the pandemic, ensuring no operational disruptions.
WNS Assistance, a leading UK claims management provider, has partnered with By Miles, an insurtech startup, to offer innovative connected car insurance policies. This unique offering uses real-time vehicle data to manage pay-by-mile policies, aimed at drivers covering under 7,000 miles annually. WNS will provide 24/7 claims management to enhance customer experience, accelerate claims lodgements, and reduce costs. The collaboration highlights WNS's commitment to innovation in the evolving insurance industry, with significant implications for customer safety and claims efficiency.
WNS (Holdings) Limited (WNS) announced its fiscal 2021 Q3 results for the period ending December 31, 2020. Revenue was $238.4 million, down 0.3% year-over-year but up 7.1% sequentially. Profit rose to $31.0 million, slightly above last year's $30.9 million. Adjusted Net Income reached $41.0 million. The company added 9 new clients and expanded 14 existing relationships. However, they adjusted fiscal 2021 guidance, expecting revenue less repair payments between $860 million and $870 million, down from $896.2 million in fiscal 2020.
WNS (Holdings) Limited (NYSE: WNS) will release its fiscal 2021 third quarter financial results on January 21, 2021, at 6:00 a.m. Eastern. The results will cover the quarter ended December 31, 2020. Following the release, a management call will take place at 8:00 a.m. Eastern, featuring CEO Keshav Murugesh, CFO Sanjay Puria, and COO Gautam Barai. Participants can access the call via the company’s investor relations website. A replay will be available for one week post-call.
WNS (Holdings) Limited (NYSE: WNS) has successfully implemented a custom intelligent automation solution for Virgin Atlantic, addressing a surge in COVID-19-related refund requests that exceeded normal volumes by 400 times. Developed with Automation Anywhere, the solution automated refund processing, achieving approximately 90% automation in the refund-carding process, tripling processing speed, and enhancing claim quality by 93%. This initiative has significantly improved customer satisfaction while maintaining operational integrity during the pandemic.
WNS (Holdings) Limited (NYSE: WNS) has extended its partnership with Scandinavian Airlines System (SAS) to enhance services including Passenger Revenue Accounting (PRA) and Cargo Revenue Accounting (CRA). This partnership, ongoing for nearly two decades, will now incorporate new analytical support and solutions across risk, audit, and compliance. WNS aims to leverage its extensive travel industry expertise and digital investments to deliver impactful outcomes for SAS, emphasizing client-centricity in streamlining accounting processes.
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