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Digital Adoption Professionals Emerge as Key Players in AI Transformation, New WalkMe Survey Reveals

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WalkMe's annual DAP Professionals Survey reveals the important role of Digital Adoption Platform (DAP) professionals in driving AI transformation and innovation. Key findings include:

- Nearly 60% of DAP professionals use AI in daily tasks
- Top AI use cases: Task Automation (29.4%), Streamlining Workflows (28.3%), Application Walkthroughs (21%)
- 38% of organizations have GenAI adoption, indicating growth opportunities
- DAP professionals in North America see rapid salary increases, with 68% earning above median
- Over 7,000 professionals list WalkMe on LinkedIn, a 169% increase since 2020

WalkMe is offering free certification exams through the Digital Adoption Institute. The company also announced the opening of nominations for the 2024 DAPP100, recognizing top DAP professionals across industries.

L'indagine annuale sui professionisti DAP di WalkMe rivela il ruolo fondamentale dei professionisti delle Piattaforme di Adozione Digitale (DAP) nel guidare la trasformazione AI e l'innovazione. I risultati chiave includono:

- Quasi il 60% dei professionisti DAP utilizza l'AI nelle attività quotidiane
- I principali casi d'uso dell'AI: Automazione dei Compiti (29,4%), Semplificazione dei Flussi di Lavoro (28,3%), Guide alle Applicazioni (21%)
- Il 38% delle organizzazioni ha adottato GenAI, indicante opportunità di crescita
- I professionisti DAP in Nord America vedono rapidi aumenti salariali, con il 68% che guadagna sopra la mediana
- Oltre 7.000 professionisti menzionano WalkMe su LinkedIn, un aumento del 169% dal 2020

WalkMe offre esami di certificazione gratuiti attraverso l'Istituto di Adozione Digitale. L'azienda ha anche annunciato l'apertura delle nomination per il DAPP100 2024, riconoscendo i migliori professionisti DAP in vari settori.

La encuesta anual de profesionales DAP de WalkMe revela el rol importante de los profesionales de la Plataforma de Adopción Digital (DAP) en impulsar la transformación de IA y la innovación. Los hallazgos clave incluyen:

- Casi el 60% de los profesionales DAP utilizan IA en sus tareas diarias
- Principales casos de uso de IA: Automatización de Tareas (29,4%), Optimización de Flujos de Trabajo (28,3%), Guiado de Aplicaciones (21%)
- El 38% de las organizaciones tiene adopción de GenAI, lo que indica oportunidades de crecimiento
- Los profesionales DAP en América del Norte ven aumentos salariales rápidos, con un 68% ganando por encima de la mediana
- Más de 7,000 profesionales listan WalkMe en LinkedIn, un aumento del 169% desde 2020

WalkMe está ofreciendo exámenes de certificación gratuitos a través del Instituto de Adopción Digital. La empresa también anunció la apertura de nominaciones para el DAPP100 2024, reconociendo a los mejores profesionales DAP en diversas industrias.

WalkMe의 연례 DAP 전문가 조사에서 디지털 채택 플랫폼(DAP) 전문가가 AI 혁신 및 변화에 중요한 역할을 하고 있음을 볼 수 있습니다. 주요 결과는 다음과 같습니다:

- 거의 60%의 DAP 전문가가 일상 업무에서 AI를 사용
- 주요 AI 사용 사례: 작업 자동화(29.4%), 워크플로우 간소화(28.3%), 애플리케이션 탐색(21%)
- 38%의 조직이 GenAI를 도입하여 성장 기회를 나타내고 있음
- 북미의 DAP 전문가들은 급속한 급여 상승을 경험하고 있으며, 68%가 중위 소득 이상을 벌고 있음
- 7,000명 이상의 전문가가 LinkedIn에 WalkMe를 나열하고 있으며, 이는 2020년 이후 169% 증가한 수치입니다.

WalkMe는 디지털 채택 연구소를 통해 무료 인증 시험을 제공하고 있습니다. 이 회사는 다양한 산업에서 최고의 DAP 전문가를 인정하기 위한 2024 DAPP100의 후보 등록을 열었다고 발표했습니다.

Le sondage annuel des professionnels DAP de WalkMe révèle le rôle important des professionnels des plateformes d'adoption numérique (DAP) dans la conduite de la transformation IA et de l'innovation. Les résultats clés incluent :

- Près de 60 % des professionnels DAP utilisent l'IA dans leurs tâches quotidiennes
- Principales utilisations de l'IA : Automatisation des tâches (29,4 %), Optimisation des flux de travail (28,3 %), Visites guidées d'applications (21 %)
- 38 % des organisations ont adopté GenAI, ce qui indique des opportunités de croissance
- Les professionnels DAP en Amérique du Nord connaissent des hausses de salaire rapides, avec 68 % d'entre eux gagnant au-dessus de la médiane
- Plus de 7 000 professionnels affichent WalkMe sur LinkedIn, une augmentation de 169 % depuis 2020

WalkMe propose des examens de certification gratuits par l'intermédiaire de l'Institut d'adoption numérique. L'entreprise a également annoncé l'ouverture des nominations pour le DAPP100 2024, reconnaissant les meilleurs professionnels DAP dans divers secteurs.

Die jährliche DAP-Professionals-Umfrage von WalkMe zeigt die wichtige Rolle der Professionellen für Digitale Adoptionsplattformen (DAP) bei der KI-Transformation und Innovation. Zentrale Ergebnisse sind:

- Nahezu 60% der DAP-Professionals nutzen KI in ihrem Arbeitsalltag
- Top-KI-Anwendungsfälle: Aufgabenautomatisierung (29,4%), Optimierung von Workflows (28,3%), Anwendungseinführungen (21%)
- 38% der Organisationen haben GenAI implementiert, was auf Wachstumsmöglichkeiten hinweist
- DAP-Professionals in Nordamerika erfahren rasante Gehaltserhöhungen, wobei 68% über dem Median verdienen
- Über 7.000 Fachleute führen WalkMe auf LinkedIn auf, was einem Anstieg von 169% seit 2020 entspricht

WalkMe bietet kostenlose Zertifizierungsprüfungen über das Digital Adoption Institute an. Das Unternehmen gab auch die Eröffnung der Nominierungen für den DAPP100 2024 bekannt, der herausragende DAP-Professionals aus verschiedenen Branchen honoriert.

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WalkMe celebrates Digital Adoption Platform (DAP) Professionals Day with new survey data

SAN FRANCISCO, July 25, 2024 (GLOBE NEWSWIRE) -- WalkMe (NASDAQ: WKME), a leading provider of digital adoption solutions for effectively navigating technology change, today announced the results of its annual DAP Professionals Survey. The survey results highlighted the pivotal role DAP professionals play in driving innovation and transformation, notably in regard to integrating AI into daily workflows.

Key Survey Highlights

  • Widespread AI Adoption: Nearly 60% of DAP professionals are utilizing AI products or solutions in their daily tasks. AI is already impacting digital adoption projects, making processes more efficient and effective.
  • Most Sought-after AI Use Cases for DAP Professionals:
    • Task Automation: 29.4%
    • Streamlining Workflows: 28.3%
    • Application Walkthroughs/Guided Tours: 21%
  • AI Adoption Challenges: 38% of DAP professionals report that less than a quarter of their organization uses GenAI tools, and another 15% indicate no GenAI use within their company. Roadblocks include lack of technical knowledge, regulatory or security concerns, and insufficient change management. This highlights a tremendous growth opportunity for DAP professionals.
  • Notable Upward Mobility: In North America, DAP professionals see significant increases in salary as early as 1 to 2 years into their digital adoption career. The results show potential for rapid advancement, with 68% of DAP professionals in North America earning more than the median salary.
  • Remarkable Growth as a Profession: Over 7,000 professionals currently include WalkMe on their LinkedIn profiles, a 169% increase from 2020.

“As organizations face an imperative to tap into generative AI technologies, DAP professionals play a vital role integrating AI into enterprise workflows,” said Brittany Rolfe Hillard, VP Customer Experience & Engagement at WalkMe. “This recent survey highlights the adaptive nature of DAP professionals and their crucial role in driving digital transformation across industries.”

Access the full report here.

Join the Celebration

Nominations are now open for the 2024 DAPP100. The Top 100 DAP Professionals list recognizes movers and shakers across industries and geographies based on crowdsourced nominations and voting. Vendor employees are not eligible. Nominate yourself or someone else here.

  • Friday, August 9 – nominations close
  • Monday, August 19 to Friday, September 6 – open voting
  • Tuesday, September 24 – DAPP100 winners announced

About WalkMe
WalkMe (WKME) pioneered the world’s leading Digital Adoption Platform, enabling organizations to navigate the change brought on by technology. Leveraging over a decade of experience, WalkMe’s platform integrates generative AI to deliver proactive, accessible, and actionable insights. Our context-aware solutions guide users through any workflow, identifying and resolving digital friction to ensure seamless execution of critical processes across all departments. Trusted by global leaders like IBM, Nestlé, ThermoFisher Scientific, and the U.S. Department of Defense, WalkMe empowers organizations to maximize software ROI and drive people-centric digital transformation. For more information, please visit our website at: www.walkme.com

Special Note Regarding Forward-Looking Statements:

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. We intend such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act of 1933, as amended (the “Securities Act”) and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). All statements contained in this press release other than statements of historical fact, including, without limitation, statements regarding the Company’s future financial results, including revenue and non-GAAP operating loss guidance, and expectations regarding the company’s operations and future profitability are forward-looking statements. The words “believe,” “may,” “will,” “estimate,” “potential,” “continue,” “anticipate,” “intend,” “expect,” “could,” “would,” “project,” “plan,” “target,” and similar expressions are intended to identify forward-looking statements, though not all forward-looking statements use these words or expressions. These forward-looking statements are subject to risks, uncertainties and assumptions, some of which are beyond our control. In addition, these forward-looking statements reflect our current views with respect to future events and are not a guarantee of future performance. Actual outcomes may differ materially from the information contained in the forward-looking statements as a result of a number of factors, including, without limitation, the following: our ability to manage our growth effectively, sustain our historical growth rate in the future or achieve or maintain profitability; the impact of adverse macro-economic changes on our business, financial condition and results of operations; the growth and expansion of the markets for our offerings and our ability to adapt and respond effectively to evolving market conditions; our estimates of, and future expectations regarding, our market opportunity; our ability to keep pace with technological and competitive developments and develop or otherwise introduce new products and solutions and enhancements to our existing offerings; our ability to maintain the interoperability of our offerings across devices, operating systems and third-party applications and to maintain and expand our relationships with third-party technology partners; the effects of increased competition in our target markets and our ability to compete effectively; our ability to attract and retain new customers and to expand within our existing customer base; the success of our sales and marketing operations, including our ability to realize efficiencies and reduce customer acquisition costs; our ability to meet the service-level commitments under our customer agreements and the effects on our business if we are unable to do so; our relationships with, and dependence on, various third-party service providers; our ability to maintain and enhance awareness of our brand; our ability to offer high quality customer support; our ability to effectively develop and expand our marketing and sales capabilities; our ability to maintain the sales prices of our offerings and the effects of pricing fluctuations; the sustainability of, and fluctuations in, our gross margin; risks related to our international operations and our ability to expand our international business operations; the effects of currency exchange rate fluctuations on our results of operations; challenges and risks related to our sales to government entities; our ability to consummate acquisitions at our historical rate and at acceptable prices, to enter into other strategic transactions and relationships, and to manage the risks related to these transactions and arrangements; our ability to protect our proprietary technology, or to obtain, maintain, protect and enforce sufficiently broad intellectual property rights therein; our ability to maintain the security and availability of our platform, products and solutions; our ability to comply with current and future legislation and governmental regulations to which we are subject or may become subject in the future; changes in applicable tax law, the stability of effective tax rates and adverse outcomes resulting from examination of our income or other tax returns; risks related to political, economic and security conditions in Israel; the effects of unfavorable conditions in our industry or the global economy or reductions in information technology spending; factors that may affect the future trading prices of our ordinary shares; and other risk factors set forth in the section titled “Risk Factors” in our Annual Report on form 20-F filed with the Securities and Exchange Commission on March 14, 2023, and other documents filed with or furnished to the SEC. These statements reflect management’s current expectations regarding future events and operating performance and speak only as of the date of this press release. You should not put undue reliance on any forward-looking statements. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee that future results, levels of activity, performance and events and circumstances reflected in the forward-looking statements will be achieved or will occur. Except as required by applicable law, we undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise, after the date on which the statements are made or to reflect the occurrence of unanticipated events.

Media Contact:
Melanie Pasch
press@walkme.com

Investor Contact:
John Streppa
investors@walkme.com


FAQ

What percentage of DAP professionals are using AI in their daily tasks according to WalkMe's survey?

According to WalkMe's survey, nearly 60% of DAP (Digital Adoption Platform) professionals are utilizing AI products or solutions in their daily tasks.

What are the top 3 AI use cases for DAP professionals as revealed by WalkMe's survey?

The top 3 AI use cases for DAP professionals are: 1) Task Automation (29.4%), 2) Streamlining Workflows (28.3%), and 3) Application Walkthroughs/Guided Tours (21%).

How has the number of professionals listing WalkMe on LinkedIn changed since 2020?

The number of professionals listing WalkMe on LinkedIn has increased by 169% since 2020, with over 7,000 professionals currently including WalkMe on their profiles.

What initiative has WalkMe (WKME) announced to support learning for DAP professionals?

WalkMe (WKME) has announced that all certification exams within the Digital Adoption Institute (DAI) are now free of charge for WalkMe customers to remove barriers to learning.

When will the winners of the 2024 DAPP100 be announced according to WalkMe's press release?

According to WalkMe's press release, the winners of the 2024 DAPP100 (Top 100 DAP Professionals list) will be announced on Tuesday, September 24.

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