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Workday Illuminate™ Expands with New AI Agents for HR, Finance, and Industry

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Workday (NASDAQ:WDAY) has announced a significant expansion of its Workday Illuminate™ platform with new AI agents for HR, Finance, and Industry sectors. The company is introducing purpose-built AI agents embedded directly into workflows to transform core business processes like performance reviews, workforce planning, and financial close.

Key innovations include new HR agents for business process automation, case management, and performance analysis, financial agents for streamlining reconciliation and planning, and industry-specific agents for specialized workflows. Early results show impressive efficiency gains, with the Contract Intelligence Agent reducing execution time by 65% and the Financial Audit Agent saving up to 900 hours annually.

Workday is also launching Workday Flex Credits, a new subscription-based consumption model that provides built-in access to AI innovations with scalable growth options. The new Illuminate agents will be available in 2026, while Flex Credits are available for purchase immediately.

Workday (NASDAQ:WDAY) ha annunciato una significativa espansione della sua piattaforma Workday Illuminate™ con nuovi agenti AI per HR, finanza e settori industriali. L’azienda sta introducendo agenti AI appositamente progettati, integrati direttamente nei flussi di lavoro per trasformare i processi aziendali principali come le valutazioni delle prestazioni, la pianificazione della forza lavoro e la chiusura finanziaria.

Le innovazioni chiave includono nuovi agenti HR per l’automazione dei processi, la gestione dei casi e l’analisi delle prestazioni, agenti finanziari per snellire riconciliazione e pianificazione, e agenti specifici per settore per flussi di lavoro specializzati. I primi risultati mostrano notevoli guadagni di efficienza, con l’Agente di Contract Intelligence che riduce i tempi di esecuzione del 65% e l’Agente di revisione finanziaria che permette risparmi fino a 900 ore all’anno.

Workday sta inoltre lanciando Workday Flex Credits, un nuovo modello di consumo basato su abbonamento che offre accesso integrato alle innovazioni AI con opzioni di crescita scalabili. I nuovi agenti Illuminate saranno disponibili nel 2026, mentre i Flex Credits sono acquistabili immediatamente.

Workday (NASDAQ:WDAY) ha anunciado una importante expansión de su plataforma Workday Illuminate™ con nuevos agentes de IA para RR. HH., finanzas y sectores industriales. La empresa presenta agentes de IA diseñados específicamente, integrados directamente en los flujos de trabajo para transformar procesos clave como evaluaciones de desempeño, planificación de la fuerza laboral y cierre financiero.

Las innovaciones clave incluyen nuevos agentes de RR. HH. para automatización de procesos, gestión de casos y análisis de desempeño, agentes financieros para agilizar la conciliación y la planificación, y agentes específicos por industria para flujos de trabajo especializados. Los primeros resultados muestran notables ganancias de eficiencia, con el Agente de Contract Intelligence reduciendo el tiempo de ejecución en 65% y el Agente de Auditoría Financiera ahorrando hasta 900 horas anuales.

Workday también está lanzando Workday Flex Credits, un nuevo modelo de consumo por suscripción que ofrece acceso incorporado a innovaciones de IA con opciones de crecimiento escalables. Los nuevos agentes Illuminate estarán disponibles en 2026, mientras que los Flex Credits ya se pueden comprar.

Workday (NASDAQ:WDAY)는 HR, 재무 및 산업 부문을 위한 새로운 AI 에이전트와 함께 Workday Illuminate™ 플랫폼의 확장을 발표했습니다. 이 회사는 성과 평가, 인력 계획, 재무 마감 등 핵심 비즈니스 프로세스를 변화시키기 위해 워크플로우에 직접 내장된 맞춤형 AI 에이전트를 도입합니다.

주요 혁신으로는 새로운 HR 에이전트가 프로세스 자동화, 케이스 관리, 성과 분석을 제공하고, 재무 에이전트가 조정 및 계획을 간소화하며, 산업별 에이전트가 특화된 워크플로우를 지원합니다. 초기 결과는 효율성 향상을 보여주는데, 계약 인텔리전스 에이전트가 실행 시간을 65% 감소시키고, 재무 감사 에이전트가 연간 최대 900시간을 절약합니다.

또한 Workday는 새로운 구독 기반 소비 모델인 Workday Flex Credits를 출시합니다. 이 모델은 AI 혁신에 대한 내장 접근과 확장 가능한 성장 옵션을 제공합니다. Illuminate 에이전트는 2026년에 사용할 수 있게 되고, Flex Credits는 즉시 구매 가능합니다.

Workday (NASDAQ:WDAY) a annoncé une expansion significative de sa plateforme Workday Illuminate™ avec de nouveaux agents IA pour les RH, les finances et les secteurs industriels. L’entreprise introduit des agents IA dédiés, intégrés directement dans les flux de travail, afin de transformer les processus métier clés tels que les évaluations de performance, la planification des effectifs et la clôture financière.

Parmi les innovations clés figurent de nouveaux agents RH pour l’automatisation des processus, la gestion des cas et l’analyse des performances, des agents financiers pour rationaliser les rapprochements et la planification, et des agents spécifiques à l’industrie pour des flux de travail spécialisés. Les premiers résultats montrent des gains d’efficacité importants, l’Agent Contract Intelligence réduisant le temps d’exécution de 65% et l’Agent d’audit financier économisant jusqu’à 900 heures par an.

Workday lance également Workday Flex Credits, un nouveau modèle de consommation par abonnement qui donne un accès intégré aux innovations IA avec des options de croissance évolutives. Les agents Illuminate seront disponibles en 2026, tandis que les Flex Credits sont disponibles à l’achat dès maintenant.

Workday (NASDAQ:WDAY) hat eine bedeutende Erweiterung seiner Plattform Workday Illuminate™ angekündigt, mit neuen KI-Agenten für Personalwesen, Finanzen und Industriebranchen. Das Unternehmen führt eigens dafür entwickelte KI-Agenten ein, die direkt in Arbeitsabläufe integriert sind, um zentrale Geschäftsprozesse wie Leistungsbeurteilungen, Personalplanung und den finanziellen Abschluss zu transformieren.

Zu den Kerninnovationen gehören neue HR-Agenten zur Automatisierung von Prozessen, Fallverwaltung und Leistungsanalyse, finanzielle Agenten zur Straffung von Abgleich und Planung, sowie branchenspezifische Agenten für spezialisierte Arbeitsabläufe. Erste Ergebnisse zeigen erhebliche Effizienzsteigerungen, wobei der Contract Intelligence Agent die Ausführungszeit um 65% reduziert und der Financial Audit Agent bis zu 900 Stunden pro Jahr einspart.

Darüber hinaus führt Workday Workday Flex Credits ein, ein neues abonnementsbasiertes Verbrauchsmodell, das integrierten Zugang zu KI-Innovationen mit skalierbaren Wachstumsoptionen bietet. Die neuen Illuminate-Agenten werden 2026 verfügbar sein, während Flex Credits sofort käuflich sind.

Workday (NASDAQ:WDAY) أعلنت عن توسع كبير في منصة Workday Illuminate™ مع وكلاء ذكاء اصطناعي جدد للموارد البشرية والمالية وقطاعات الصناعة. ستقدّم الشركة وكلاء ذكاء اصطناعي مخصصين مدمجين مباشرة في سير العمل لتحويل العمليات الأساسية مثل تقييم الأداء والتخطيط للقوى العاملة وإغلاق الشؤون المالية.

تشمل الابتكارات الرئيسية وكلاء الموارد البشرية الجدد لأتمتة العمليات وإدارة الحالات وتحليل الأداء، ووكلاء مالية لتبسيط التسوية والتخطيط، ووكلاء خاصة بكل قطاع لسير عمل مخصص. تُظهر النتائج الأولية مكاسب كفاءة ملحوظة، حيث يقلص وكيل Contract Intelligence زمن التنفيذ بــ65% ويوفر وكيل التدقيق المالي حتى 900 ساعة سنوياً.

كما تطلق Workday Workday Flex Credits، وهو نموذج استهلاك قائم على الاشتراك يوفر وصولاً مدمجاً إلى ابتكارات الذكاء الاصطناعي مع خيارات نمو قابلة للتوسع. ستكون وكلاء Illuminate متاحين في 2026، بينما يمكن شراء Flex Credits فوراً.

Workday (NASDAQ:WDAY)宣布对其 Workday Illuminate™ 平台进行重大扩展,新增面向人力资源、财务和行业领域的 AI 代理。该公司将专为此设计的 AI 代理直接嵌入工作流,以改造如绩效评估、劳动力规划和财务关账等核心业务流程。

关键创新包括新的人力资源代理用于业务流程自动化、案件管理和绩效分析,财务代理用于简化对账与规划,以及行业专用代理用于专门化工作流。初步结果显示显著的效率提升,合同情报代理将执行时间缩短了65%财务审计代理每年可节省高达900 小时

Workday 还推出了 Workday Flex Credits,这是一种基于订阅的消费模型,提供对 AI 创新的内建访问以及可扩展的增长选项。新的 Illuminate 代理将于 2026 年上市,而 Flex Credits 现已可购买。

Positive
  • Introduction of purpose-built AI agents that directly integrate into existing workflows
  • Contract Intelligence Agent reduces execution time by 65%
  • Financial Audit Agent saves up to 900 hours per year
  • Planning Agent reduces data exploration and analysis by 30% (100 hours/month)
  • New Flex Credits model provides flexible, scalable access to AI innovations
  • Payroll Agent enables compliance up to 4x faster
Negative
  • New Illuminate agents won't be available until 2026
  • MIT study cited shows only 5% of organizations saw returns on AI investments

Insights

Workday's new AI agents target enterprise workflow automation with built-in consumption model, addressing AI's poor ROI track record.

Workday's expansion of its Illuminate™ platform with purpose-built AI agents represents a strategic pivot toward embedding AI directly into core business workflows rather than offering standalone capabilities. This approach directly addresses a critical market problem: despite massive AI investments, the MIT study cited shows only 5% of organizations are seeing meaningful returns on their AI investments.

The company is targeting high-value, complex processes where automation can deliver immediate impact - performance reviews, financial close procedures, and industry-specific workflows. What's particularly notable is Workday's leveraging of its vast transactional database ("more than a trillion transactions each year") to train these agents with contextual understanding of how enterprises actually operate.

The introduction of Workday Flex Credits represents an equally significant business model innovation. This consumption-based approach solves a fundamental enterprise software adoption challenge: procurement cycles that can't keep pace with AI innovation. By embedding credits into existing subscriptions that can be applied across their AI portfolio, Workday creates a frictionless path to adoption while establishing a new revenue expansion mechanism as usage grows.

Early results from existing agents suggest meaningful efficiency gains - 65% reduction in contract execution time, 90% reduction in staffing management time, and 900 hours saved annually on audit activities. The 2026 availability timeline for the new agents indicates these are still in development, not ready for immediate deployment.

This represents Workday's attempt to transform from a system of record (traditional ERP) to a system of action that actively participates in business processes - a fundamental repositioning that reflects the broader enterprise software market's evolution toward AI-augmented operations.

Purpose-Built Agents Transform Core Business Functions – From Performance Reviews to Financial Close – Delivering Faster, Measurable Value From AI

New Workday Flex Credits Give Customers Instant Access to AI and Platform Innovation and the Flexibility to Scale AI at Their Own Pace

SAN FRANCISCO, Sept. 16, 2025 /PRNewswire/ -- Workday Rising 2025Workday, Inc. (NASDAQ: WDAY), the enterprise AI platform for managing people, money, and agents, today announced new Workday Illuminate™ agents for HR, Finance, and Industry. Illuminate agents are purpose-built for work – embedded in HR and Finance, powered by Workday's unmatched data and context, and designed to deliver measurable outcomes. The new agents take on some of the most complex processes – like performance reviews, workforce planning, and financial close – helping organizations work smarter, faster, and with greater confidence.

AI spending has skyrocketed, but most companies aren't seeing real value. Deployments are too often piecemeal, siloed, and disconnected from the way work actually gets done. In fact, an MIT study found that despite billions spent on AI last year, only 5% of organizations saw a return.

Workday's new Illuminate agents change that – embedding AI directly into workflows and transforming processes to deliver real business results.

"Too many AI efforts amount to random acts of automation that never scale or deliver real value. The barrier of self-building AI on legacy systems and closed platforms is simply too high," said Gerrit Kazmaier, president, product and technology, Workday. "Workday Illuminate is different. With purpose-built AI agents and a single, open enterprise platform, we're redefining ERP for the AI era – transforming it from a passive system of record into a system of action that drives real outcomes."

AI Agents That Deliver Real Business Value

 Workday powers more than a trillion transactions each year across millions of workers and tens of thousands of roles – giving it unmatched insight into how people and money move through organizations.

With this depth of context in HR and Finance, Workday can pinpoint the moments that matter most and apply AI where it delivers the greatest impact. Illuminate agents transform processes like hiring, performance, planning, and financial close into more efficient, strategic outcomes. Designed to work alongside people, these agents handle repetitive, time-consuming tasks so employees can focus on higher-value work. And over time, they learn and adapt – becoming smarter, more valuable partners across the business.

New Illuminate for HR Agents Streamline Workforce and Talent Management

HR leaders are navigating the complexities of an AI-powered workplace – rethinking how people thrive in a new era of AI. They're under pressure to attract, retain, and engage talent while reducing administrative burden. New Illuminate for HR agents help create better employee experiences and free HR teams to focus on strategy by automating critical but time-consuming processes.

  • Business Process Copilot Agent - Automates the implementation, configuration, and set-up of new business processes to reduce time and manual effort.
  • Case Agent - Automates administrative tasks to help reduce resolution times, increase operational efficiency, and provide enhanced employee experience.
  • Document Intelligence for Contingent Labor Agent - Accelerates SOW creation, tracks obligations, and promotes alignment across contracts to help drive savings and mitigate risk.
  • Employee Sentiment Agent - Empowers people leaders by continuously analyzing employee feedback to provide insights and take action at scale.
  • Job Architecture Agent - Automates the creation and management of job ladders to drive alignment, agility, and scalable growth.
  • Performance Agent - Analyzes performance data from various enterprise applications to streamline reviews and recommend actions.

New Illuminate for Financials Agents Deliver Greater Speed and Deeper Insights

Finance teams today face the dual challenge of protecting and growing the business while adapting to a constantly changing environment. New Illuminate for Financials agents are designed to streamline reconciliation, testing, and planning, enabling leaders to shift time from manual tasks to value-added analysis and decision-making.

  • Cost & Profitability Agent - Simplifies cost and profitability setup by allowing users to define allocation rules and drivers using natural language to help them gain richer insights.
  • Financial Close Agent - Streamlines the financial close process with automation and real-time visibility, helping transform it into a simplified and efficient workflow.
  • Financial Test Agent - Continuously tests financials to help detect fraud and enable compliance, providing continuous insight into an organization's financial health.

New Illuminate for Industry Agents Simplify Specialized Workflows

Every industry faces unique demands – whether it's managing complex student lifecycles in higher education or other specialized workflows. New Illuminate for Industry agents streamline repetitive administration tasks and give organizations more agility to better serve their communities.

  • Academic Requirements Agent - Automates the creation of academic requirements for institutions, designed to significantly reduce implementation hours.
  • Student Administration Agent - Automates repetitive administrative student tasks and provides intelligent assistance throughout the student lifecycle.

These new agents join Workday's growing portfolio of purpose-built agents – already in early access or generally available today – that are delivering meaningful value for customers:

  • Contract Intelligence Agent reduces contract execution time by 65% and accelerates both sales cycles and supplier onboarding.
  • Frontline Agent cuts time spent on managing staffing changes by up to 90%.
  • Financial Audit Agent saves early access customers up to 900 hours per year by automating audit evidence collection and reporting.
  • Payroll Agent automates payroll tasks and enables compliance up to 4x faster.
  • Planning Agent helps early access customers reduce data exploration and analysis by 30%, equaling around 100 hours per month.

Workday Flex Credits: A Smarter, More Flexible Way to Access AI Innovation

AI innovation is built directly into the Workday platform and delivered continuously – so customers always have access to the latest Illuminate agents and platform advancements without needing additional procurement cycles.

To give organizations maximum agility in adopting these innovations, Workday is introducing Workday Flex Credits – a new, transparent subscription-based consumption model designed to make AI simple, flexible, and scalable. Flex Credits are included in every subscription, can be applied universally across agents and platform innovations, and grow as customers' needs evolve. This ensures AI is always available, always delivering value, and always ready to scale at each customer's pace. Key benefits of Workday Flex Credits include:

  • Built-in access - Customers receive an initial allotment of Flex Credits as part of their Workday subscription, renewed annually.
  • Scalable growth - Organizations can add more credits as their AI usage expands – with no complicated tiers or hidden fees.
  • Universal flexibility - Flex Credits are fully fungible, enabling customers to apply them across Workday agents and platform innovations as business needs change.

Availability

New Illuminate agents will be available in 2026. Workday Flex Credits are available to purchase starting today.

For More Information

  • Read more about Workday Flex Credits.
  • Register and attend Workday Rising sessions in the digital program:
    • The Workday Platform: Transforming Work with Agentic AI [25-KEY2], Sept. 16 at 8:45am PT.
    • Accelerating CIO Transformation with an AI-First Open Platform for Work [25-KEY6], Sept. 16 at 11:00am PT.
    • Workday Illuminate™: Strategy and Vision [25-PSVIT1292], Sept. 16 at 2:00pm PT.

About Workday
Workday is the enterprise AI platform for managing people, money, and agents. Workday unifies HR and Finance on one intelligent platform with AI at the core to empower people at every level with the clarity, confidence, and insights they need to adapt quickly, make better decisions, and deliver outcomes that matter. Workday is used by more than 11,000 organizations around the world and across industries—from medium-sized businesses to more than 65% of the Fortune 500. For more information about Workday, visit workday.com.

Forward-Looking Statements
This press release contains forward-looking statements including, among other things, statements regarding Workday's plans, beliefs, and expectations. These forward-looking statements are based only on currently available information and our current beliefs, expectations, and assumptions. Because forward-looking statements relate to the future, they are subject to inherent risks, uncertainties, assumptions, and changes in circumstances that are difficult to predict and many of which are outside of our control. If the risks materialize, assumptions prove incorrect, or we experience unexpected changes in circumstances, actual results could differ materially from the results implied by these forward-looking statements, and therefore you should not rely on any forward-looking statements. Risks include, but are not limited to, risks described in our filings with the Securities and Exchange Commission ("SEC"), including our most recent report on Form 10-Q or Form 10-K and other reports that we have filed and will file with the SEC from time to time, which could cause actual results to vary from expectations. Workday assumes no obligation to, and does not currently intend to, update any such forward-looking statements after the date of this release, except as required by law.

Any unreleased services, features, or functions referenced in this document, our website, or other press releases or public statements that are not currently available are subject to change at Workday's discretion and may not be delivered as planned or at all. Customers who purchase Workday services should make their purchase decisions based upon services, features, and functions that are currently available.

© 2025 Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders.

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SOURCE Workday Inc.

FAQ

What new AI agents did Workday (WDAY) announce in September 2025?

Workday announced new Illuminate™ AI agents across three categories: HR agents (including Business Process Copilot, Case Agent, Performance Agent), Financial agents (Cost & Profitability, Financial Close, Financial Test), and Industry agents (Academic Requirements, Student Administration).

When will Workday's new Illuminate AI agents be available?

The new Workday Illuminate AI agents will be available in 2026, while the new Flex Credits subscription model is available for immediate purchase.

What is Workday's new Flex Credits system?

Workday Flex Credits is a subscription-based consumption model that provides built-in access to AI innovations, allows scalable growth, and offers universal flexibility to apply credits across Workday agents and platform innovations.

What efficiency improvements do Workday's AI agents deliver?

Early results show the Contract Intelligence Agent reduces execution time by 65%, the Financial Audit Agent saves up to 900 hours annually, and the Planning Agent reduces data analysis time by 30% (approximately 100 hours per month).

How does Workday's AI approach differ from other enterprise solutions?

Workday's approach embeds AI directly into workflows through purpose-built agents that leverage over a trillion annual transactions of data context, focusing on delivering measurable outcomes rather than isolated automation efforts.
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