Workday Global Survey: 98% of CEOs Say Their Organizations Would Benefit from Implementing AI, But Trust Remains a Concern
- 98% of CEOs said there would be some immediate business benefit from implementing these capabilities
- Increased productivity, data-driven decision-making, and improved collaboration are the top benefits of AI and ML
- 47% of business leaders believe AI and ML will significantly amplify human potential
- 45% of CEOs believe AI and ML will create a more equitable and diverse workforce
- 43% of all leaders surveyed said they were concerned about the trustworthiness of AI and ML
- 59% of organizations surveyed reported that their data is somewhat or completely siloed
- Only 4% of all respondents said their data is fully accessible
Key findings include:
98% of CEOs said there would be some immediate business benefit from implementing these capabilities.47% of all business leaders believe AI and ML will significantly amplify human potential.43% of all business leaders are concerned about the trustworthiness of AI and ML.59% of respondents said their organizations' data is somewhat or completely siloed.- Only
4% of all respondents said their data is fully accessible.
"Despite some uncertainty, leaders are optimistic that AI and ML will augment their workforce and drive productivity," said Jim Stratton, chief technology officer, Workday. "Trust is paramount to embracing these benefits, and building trust requires the right data foundation and commitment to governance. By implementing trustworthy solutions that prioritize data quality and transparency, companies can reap the rewards of AI and ML across their organization."
AI and ML: Not Just Hype
CEOs and other business leaders know that AI and ML will impact their organizations, but some have been hesitant to fully embrace the technology.
Nearly all (
Despite Uncertainty, Leaders are Optimistic
Among CEOs,
While leaders have concerns about the immediate effect AI and ML adoption will have on employees, they are ultimately optimistic about the overall impact.
So, What's Holding Them Back?
Uncertainty about data and privacy, and a lack of trust are holding CEOs and other business leaders back from fully embracing and adopting AI and ML.
Increased transparency is needed to build trust, but siloed data is obscuring leaders' ability to lean in.
For additional information:
- Read more about the survey on the Workday Blog, Global Study: C-Suite Optimism on AI and Why First Movers Win.
- Download the report, C-Suite Global AI Indicator Report: AI Is the Ultimate Level-Up.
- To learn more about how Workday is helping its customers navigate these challenges, register to attend Workday Rising, Sept. 26-29, 2023.
- Learn about Workday's approach to responsible AI governance here.
- Read more about how Workday is leading the enterprise generative AI revolution here.
About the Report
The C-Suite Global AI Indicator Report was commissioned by Workday and carried out in collaboration with FT Longitude, a Financial Times Company. The data is based on findings from a global survey of 2,355 cross-functional senior business executives conducted in May and June 2023. Survey participants are located in
About Workday
Workday is a leading provider of enterprise cloud applications for finance and human resources, helping customers adapt and thrive in a changing world. Workday applications for financial management, human resources, planning, spend management, and analytics are built with artificial intelligence and machine learning at the core to help organizations around the world embrace the future of work. Workday is used by more than 10,000 organizations around the world and across industries – from medium-sized businesses to more than
© 2023 Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders.
Forward-Looking Statements
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