Verizon offers relief to customers most impacted by devastating tornado outbreak

Rhea-AI Summary

Verizon is waiving call, text, and data charges for postpaid customers in Arkansas, impacted by recent tornadoes, from April 3 to May 3, 2023. This initiative aims to support residents as they recover from severe weather, alleviating concerns about mobile device usage during this challenging time. Customers in affected Arkansas zip codes will see automatic credits for any overages incurred once their billing cycles close. Verizon's Vice President of Consumer Sales expressed commitment to aiding those in need. Additionally, customers can donate to relief efforts for tornado victims via text.

Positive

• Temporary waiver of call/text/data charges for postpaid customers in affected Arkansas areas.
• Automatic credits for overages will provide financial relief to customers.
• Demonstrates Verizon's commitment to community support during emergencies.

Negative

• None.

Talk/Text/Data usage incurred from April 3 - May 3 for postpaid customers will be waived for those most impacted by the storms

For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://www.verizon.com/about/news/emergency-resource-center

What you need to know:

• Verizon is waiving call/text/data usage incurred for postpaid consumer and small business customers in parts of Arkansas most affected by the recent tornado outbreak
• Customers whose bill cycle has already closed will have overages automatically credited back

LITTLE ROCK, Ark., April 03, 2023 (GLOBE NEWSWIRE) -- Following catastrophic damage brought by an outbreak of tornadoes this weekend, Verizon is waiving postpaid call/text/data usage incurred from April 3 to May 3, 2023, for Arkansas residents most impacted by the severe weather. This will bring relief to the thousands of consumer and small business customers* who rely on their mobile devices now more than ever.

This includes all postpaid consumer and small business customers in the following Arkansas zip codes:

72007	72113	72176	72207	72223
72023	72114	72180	72209	72225
72024	72115	72183	72210	72227
72037	72116	72190	72211	72231
72046	72117	72198	72212	72255
72053	72118	72199	72214	72260
72072	72119	72201	72215	72295
72076	72120	72202	72216	72324
72078	72124	72203	72217	72347
72083	72135	72204	72219	72373
72086	72142	72205	72221	72387
72099	72164	72206	72222	72396

“The barrage of spring severe storms has been relentless, and we want our neighbors to know we have their backs as they clean up and rebuild,” said Ryan Tucker, Vice President of Consumer Sales for Verizon. “We hope this offer takes one worry off their list so they can focus on what matters most - family.”

Customers do not have to take any action to take advantage of the offer and any whose bill cycle has already closed will have overages automatically credited back.

Text to Give
Verizon customers can help provide relief to those impacted by the recent tornadoes in the South and Midwest. Text TORNADO to 90999 to make a one-time $10 donation to the American Red Cross Disaster Relief Fund. They are on the ground now, responding to multiple areas to ensure everyone has a safe place to stay, food, relief supplies and emotional support. 100% of the donations will help the people and the ongoing relief efforts.

*Verizon small business customers include customers with 50 lines or less.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $136.8 billion in 2022. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/news. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.

Media contact:
Liz Maly
elizabeth.maly@verizon.com
720.357.1393

FAQ

What is the duration of Verizon's waived charges for Arkansas customers?

Verizon is waiving charges from April 3 to May 3, 2023.

How will customers receive credits for overages during the waiver period?

Customers whose billing cycles have closed will have overages automatically credited back.

Which Arkansas zip codes are included in the waiver?

Affected zip codes include 72007, 72113, 72023, among others, for a complete list visit their website.

How can Verizon customers donate to tornado relief efforts?

Customers can text 'TORNADO' to 90999 to donate $10 to the American Red Cross Disaster Relief Fund.