NCR Voyix Unveils Aloha Pay-At-Table, Powered by sunday, to Simplify the Restaurant Payments Process

Rhea-AI Summary

NCR Voyix (NYSE: VYX) has launched Aloha Pay-At-Table, a solution powered by sunday to simplify restaurant payments. This technology allows diners to pay using their smartphones by scanning a QR code, viewing their bill, splitting costs, and tipping within 10 seconds. Initially tested in 2021 across 23 European locations, the system now supports over 2,000 restaurants globally, impacting 50 million guests annually. It integrates seamlessly with NCR Voyix's Aloha POS, reducing wait times and improving efficiencies for guests, staff, and restaurant owners. Key benefits include a 10% increase in server tips, saving an average of 15 minutes per table, and valuable data insights for restaurant operators.

Positive

• Aloha Pay-At-Table is integrated with NCR Voyix's Aloha POS, reducing wait times and enhancing efficiency.
• The system leads to a 10% increase in server tips due to automatic tip suggestions.
• It saves an average of 15 minutes per table by eliminating back-and-forth trips.
• The platform supports over 2,000 restaurants worldwide, impacting 50 million guests annually.
• Restaurant operators gain valuable data insights, improving overall service quality.

Negative

• The initial implementation and testing phase may incur additional costs for restaurants.
• Adoption of new technology requires training, which could lead to temporary disruptions.
• Dependence on smartphone usage could alienate non-tech-savvy customers.

Insights

Financial Analyst

The introduction of Aloha Pay-At-Table by NCR Voyix is a noteworthy development for the restaurant industry, particularly in terms of operational efficiency and customer experience. With more than 2,000 restaurants already utilizing this technology, NCR Voyix stands to benefit from increased adoption and customer satisfaction. Given that the restaurant industry operates on razor-thin margins, any technology that can improve efficiency and turnover is highly valuable. By reducing the time it takes for guests to pay and leave, restaurants can serve more customers, potentially increasing revenue. Moreover, the integration with existing Aloha POS systems simplifies the adoption process for current NCR Voyix customers, making the switch less disruptive.

From a financial perspective, this can result in increased sales volumes for NCR Voyix, potentially leading to higher revenue and profitability in the long term. However, investors should keep an eye on the cost of implementing and maintaining this technology, as well as the competitive landscape. While NCR Voyix has a strong market position, the growth of other digital payment solutions could pose a threat.

In summary, Aloha Pay-At-Table is likely to have a positive financial impact, but investors should remain vigilant about associated costs and competition.

Market Research Analyst

The launch of Aloha Pay-At-Table is a significant step in the evolution of dining technologies, which have seen accelerated adoption due to COVID-19. The ability to scan a QR code to view and pay the bill aligns with the growing consumer preference for contactless transactions, which have become more prevalent during the pandemic. By enhancing the customer experience with faster payment options and the ability to easily split the bill, this technology could become a standard feature in modern dining establishments.

Additionally, the integration with Google for reviews can provide restaurants with valuable feedback, which can be used to improve services and attract more customers. The potential for higher gratuities due to pre-calculated tip suggestions also incentivizes waitstaff to endorse the system, improving overall employee satisfaction.

However, it's essential to consider potential drawbacks. The reliance on smartphones means that customers without compatible devices or those who prefer traditional payment methods might find this system less convenient. Also, the data security aspect should not be overlooked, as handling sensitive payment information always carries risks.

Overall, Aloha Pay-At-Table appears to be a valuable addition to the market, aligning well with current consumer trends and offering multiple benefits to both restaurants and customers.

ATLANTA--(BUSINESS WIRE)-- NCR Voyix (NYSE: VYX), a leading global provider of digital commerce solutions, today introduces Aloha Pay-At-Table, powered by sunday, to enhance the overall dining experience.

Atlanta-based sunday is redefining the dining experience for guests by empowering them to use their smartphones to scan a tabletop QR code to view their itemized bill, split the costs and leave a tip while paying in less than 10 seconds. This software launched in 2021 with 23 locations across Europe during COVID-19 by experimenting with customers using QR codes to enhance safety protocols. The initial test increased the number of restaurant guests and order size.

Currently, the platform helps more than 2,000 restaurants worldwide, impacting 50 million guests annually. Given its seamless integration with Aloha POS by NCR Voyix, Aloha Pay-At-Table decreases time spent waiting and paying for the check while increasing efficiencies for guests, staff and restaurant owners.

“In an industry known for its razor-thin margins, our Aloha Pay-At-Table by NCR Voyix technology enables restaurants to operate more efficiently. By serving guests faster, encouraging higher spending and turning tables swiftly, it’s a game-changer for business-minded operators,” said Benny Tadele, executive vice president and president of Restaurants at NCR Voyix.

Additional benefits:

• Higher gratuities: Servers receive 10% higher tips thanks to automatic, precalculated tip suggestions.
• Efficiency: Eliminating back-and-forth trips by the server for payments saves an average of 15 minutes per table.
• Improved guest experience: Guests are prompted to review food, service, ambiance, and value for money on Google after paying.

“We are providing a better overall experience for everyone involved whether it’s a restaurant guest, server or restaurant operator,” said Christine de Wendel, sunday co-founder and U.S. CEO. “Guests can pay and leave at their convenience, waitstaff have more time to spend for personalized service, and managers or owners gain valuable data insights, such as which servers perform best and what experiences are stellar or need improving.”

Learn more about Aloha-Pay-At-Table by NCR Voyix.

About NCR Voyix

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and digital banking industries. NCR Voyix transforms retail stores, restaurant systems and digital banking experiences with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 30 countries across the globe.

About sunday

sunday is a tech company that turns the painful 15 minutes it takes to pay at a restaurant into a quick, simple experience that takes less than 10 seconds – simply scan a QR code, pay and walk away. Sunday's long-term vision is to disrupt payment in the physical retail space.

Web site: www.ncrvoyix.com
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LinkedIn: https://www.linkedin.com/company/ncrvoyix/
YouTube: https://www.youtube.com/@NCRVoyix

View source version on businesswire.com: https://www.businesswire.com/news/home/20240520546037/en/

News Media Contact

Lee Underwood

lee.underwood@ncrvoyix.com

Investor Contacts

Alan Katz

alan.katz@ncrvoyix.com

Source: NCR Voyix Corporation

FAQ

What is Aloha Pay-At-Table by NCR Voyix?

Aloha Pay-At-Table is a digital payment solution powered by sunday, allowing diners to pay using their smartphones by scanning a QR code.

How does Aloha Pay-At-Table benefit restaurants?

It reduces wait times, increases server tips by 10%, saves an average of 15 minutes per table, and provides valuable data insights for operators.

When was Aloha Pay-At-Table initially tested?

The system was initially tested in 2021 across 23 European locations.

How many restaurants currently use Aloha Pay-At-Table?

The platform supports over 2,000 restaurants worldwide.

What impact does Aloha Pay-At-Table have on guests?

It allows guests to pay quickly using their smartphones and improves their overall dining experience.