Verint Wins TrustRadius 2023 Best of Awards in Multiple Categories Based on Customer Reviews and Experiences

Rhea-AI Summary

Verint (VRNT) wins three 'Best of Awards' from TrustRadius for Verint Workforce Management, Verint Speech Analytics, and Verint Community. The awards recognize Verint's excellence in Best Feature Set, Best Value for the Price, and Best Relationship categories based on customer reviews and sentiment.

Positive

• Verint wins three prestigious 'Best of Awards' from TrustRadius, showcasing its excellence across multiple domains.
• Verint's commitment to excellence is highlighted by the recognition of its solutions in Best Feature Set, Best Value for the Price, and Best Relationship categories.
• Verint's proven credibility and customer satisfaction are evident through the recognition of its solutions based entirely on customer reviews and sentiment.

Negative

• None.

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint^® (NASDAQ: VRNT), The Customer Engagement Company^®, today announced that TrustRadius has recognized three Verint Open Platform solutions – Verint Workforce Management^™ (WFM), Verint Speech Analytics^™, and Verint Community^™ – with 2023 “Best of Awards.” Verint was recognized in the Best Feature Set, Best Value for the Price, and Best Relationship categories.

According to TrustRadius, earning a Top-Rated Award means the vendor has excellent customer satisfaction and proven credibility. It’s based entirely on customer reviews and sentiment. More than 16,000 reviews were analyzed and 1,018 awards were given across 202 categories that make up this year’s Top Rated products.

"Verint has proven its excellence across multiple domains, securing a total of three prestigious Best of Awards across its platform portfolio. Verint Workforce Management, Verint Speech Analytics, and Verint Community have all been recognized based entirely on feedback from their customers,” says Megan Headley, vice president of research, TrustRadius. “In addition to high satisfaction with the remarkable feature sets of each solution, Verint customers find that these applications live up to their sales and marketing promises, providing good value for the price. Verint's commitment to excellence is unmistakable, making it the top choice in Community, Conversational Intelligence, and Workforce Management."

“Since joining the TrustRadius community, we have gained valuable insights into what’s working for our customers while giving buyers the visibility they need to make informed decisions about the software their organization will benefit from the most,” says Verint’s David Singer, global vice president, go-to-market strategy. “We are proud to be a part of the TrustRadius community and will continue to build innovation as well as value into all of our offerings.”

Visit Verint's vendor page on TrustRadius to learn more.

About Verint

Verint^® (NASDAQ: VRNT) helps the world’s most iconic brands continuously elevate the customer experience (CX) and reduce operating costs. More than 10,000 organizations in 175 countries – including over 85 of the Fortune 100 companies – rely on Verint’s open customer engagement platform to harness the power of data and AI to maximize CX automation.

Verint, The Customer Engagement Company^®, is proud to be Certified^™ by Great Place To Work^®. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2023, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

View source version on businesswire.com: https://www.businesswire.com/news/home/20231206415202/en/

Media Relations

Sue Huss

sue.huss@verint.com

Investor Relations

Matthew Frankel

matthew.frankel@verint.com

 

Source: Verint

FAQ

What awards did Verint (VRNT) win from TrustRadius?

Verint won 'Best of Awards' for Verint Workforce Management, Verint Speech Analytics, and Verint Community.

How many reviews were analyzed by TrustRadius for the awards?

TrustRadius analyzed more than 16,000 reviews and gave 1,018 awards across 202 categories.

What does earning a Top-Rated Award from TrustRadius mean?

Earning a Top-Rated Award means the vendor has excellent customer satisfaction and proven credibility based entirely on customer reviews and sentiment.

What is the significance of Verint's recognition in the Best Value for the Price category?

Verint's recognition in the Best Value for the Price category signifies that its solutions provide good value for the price according to customer feedback.

Who is Megan Headley and what did she say about Verint's awards?

Megan Headley is the vice president of research at TrustRadius. She mentioned that Verint has proven its excellence across multiple domains and its commitment to excellence is unmistakable.

How many awards were given across all categories in this year's Top Rated products by TrustRadius?

TrustRadius gave 1,018 awards across 202 categories for this year's Top Rated products.