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Verint Expands Global Innovation Center in India

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Verint (NASDAQ: VRNT) announced the expansion of its Global Innovation Center (GIC) in Bangalore, India, marking a significant milestone in the company's growth strategy. The expansion follows Verint's momentum in CX Automation and its ability to deliver AI Business Outcomes.

With over 20 years of presence in India, Verint plans to significantly expand its workforce at the Bangalore GIC to approximately 1,000 employees by the end of 2026. The recruitment initiative will focus on attracting expertise in AI, data science, and research. The company currently serves more than 80 Fortune 100 companies, and the new GIC model aims to enhance Verint's capability to meet customer needs with advanced AI-powered solutions.

Verint (NASDAQ: VRNT) ha annunciato l'espansione del suo Global Innovation Center (GIC) a Bangalore, in India, segnando un traguardo significativo nella strategia di crescita dell'azienda. L'espansione segue il slancio di Verint nell'automazione dell'esperienza del cliente e la sua capacità di fornire risultati aziendali tramite l'IA.

Con oltre 20 anni di presenza in India, Verint prevede di ampliare significativamente la propria forza lavoro presso il GIC di Bangalore, raggiungendo circa 1.000 dipendenti entro la fine del 2026. L'iniziativa di reclutamento si concentrerà sull'attrarre esperti in IA, scienza dei dati e ricerca. Attualmente, l'azienda serve più di 80 aziende della Fortune 100, e il nuovo modello GIC mira a migliorare la capacità di Verint di soddisfare le esigenze dei clienti con soluzioni avanzate basate sull'IA.

Verint (NASDAQ: VRNT) anunció la expansión de su Centro Global de Innovación (GIC) en Bangalore, India, marcando un hito significativo en la estrategia de crecimiento de la empresa. La expansión sigue el impulso de Verint en la automatización de la experiencia del cliente y su capacidad para ofrecer resultados empresariales basados en IA.

Con más de 20 años de presencia en India, Verint planea expandir significativamente su fuerza laboral en el GIC de Bangalore a aproximadamente 1,000 empleados para finales de 2026. La iniciativa de reclutamiento se centrará en atraer experiencia en IA, ciencia de datos e investigación. Actualmente, la empresa atiende a más de 80 compañías de la lista Fortune 100, y el nuevo modelo GIC tiene como objetivo mejorar la capacidad de Verint para satisfacer las necesidades de los clientes con soluciones avanzadas impulsadas por IA.

Verint (NASDAQ: VRNT)는 인도 방갈로르에 있는 글로벌 혁신 센터(GIC)의 확장을 발표하며 회사 성장 전략의 중요한 이정표를 세웠습니다. 이번 확장은 고객 경험 자동화에서 Verint의 성과와 AI 비즈니스 결과 제공 능력을 반영합니다.

인도에서 20년 이상의 경력을 가진 Verint는 방갈로르 GIC에서 2026년 말까지 약 1,000명의 직원으로 인력을 대폭 확장할 계획입니다. 채용 이니셔티브는 AI, 데이터 과학 및 연구 분야의 전문 인력을 유치하는 데 중점을 둡니다. 현재 이 회사는 80개 이상의 Fortune 100 기업에 서비스를 제공하고 있으며, 새로운 GIC 모델은 고객의 요구를 충족하기 위해 AI 기반의 고급 솔루션을 제공하는 Verint의 능력을 향상시키는 것을 목표로 하고 있습니다.

Verint (NASDAQ: VRNT) a annoncé l'extension de son Centre d'Innovation Mondial (GIC) à Bangalore, en Inde, marquant une étape significative dans la stratégie de croissance de l'entreprise. L'extension fait suite à l'élan de Verint dans l'automatisation de l'expérience client et sa capacité à fournir des résultats commerciaux basés sur l'IA.

Avec plus de 20 ans de présence en Inde, Verint prévoit d'élargir considérablement sa main-d'œuvre au GIC de Bangalore à environ 1 000 employés d'ici la fin de 2026. L'initiative de recrutement se concentrera sur l'attraction d'expertise en IA, en science des données et en recherche. L'entreprise sert actuellement plus de 80 entreprises de la liste Fortune 100, et le nouveau modèle GIC vise à améliorer la capacité de Verint à répondre aux besoins des clients avec des solutions avancées alimentées par l'IA.

Verint (NASDAQ: VRNT) hat die Erweiterung seines Global Innovation Centers (GIC) in Bangalore, Indien, angekündigt, was einen bedeutenden Meilenstein in der Wachstumsstrategie des Unternehmens darstellt. Die Expansion folgt dem Schwung von Verint in der CX-Automatisierung und seiner Fähigkeit, KI-gestützte Geschäftsergebnisse zu liefern.

Mit über 20 Jahren Präsenz in Indien plant Verint, die Belegschaft im GIC in Bangalore erheblich auf etwa 1.000 Mitarbeiter bis Ende 2026 zu erweitern. Die Rekrutierungsinitiative wird sich darauf konzentrieren, Fachwissen in KI, Datenwissenschaft und Forschung zu gewinnen. Das Unternehmen betreut derzeit mehr als 80 Fortune-100-Unternehmen, und das neue GIC-Modell zielt darauf ab, die Fähigkeit von Verint zu verbessern, die Bedürfnisse der Kunden mit fortschrittlichen KI-gestützten Lösungen zu erfüllen.

Positive
  • Planned expansion of workforce to 1,000 employees by 2026 indicates strong growth trajectory
  • Strategic presence in India's technology talent hub enhances R&D capabilities
  • Strong market position with 80+ Fortune 100 companies as clients
Negative
  • None.

Insights

This strategic expansion of Verint's Global Innovation Center (GIC) in Bangalore warrants careful analysis from multiple angles. The decision to significantly scale up operations in India's Silicon Valley represents more than just a routine expansion - it's a calculated move to accelerate AI-driven innovation while optimizing operational costs.

The planned workforce expansion to 1,000 employees by 2026 is particularly noteworthy in the context of Bangalore's competitive tech talent market. This region hosts R&D centers for numerous Fortune 500 companies, and Verint's expansion signals confidence in their ability to attract top-tier AI and data science talent despite intense competition from both established tech giants and well-funded startups.

Several key strategic implications emerge:

  • The timing of this expansion aligns with the accelerating demand for AI-powered CX solutions, particularly among Verint's 80+ Fortune 100 clients. This positions them to better serve enterprise clients requiring sophisticated AI capabilities.
  • Establishing Bangalore as a GIC, rather than just a regular development center, indicates a more comprehensive R&D strategy. GICs typically have greater autonomy in innovation and product development, suggesting Verint is positioning this center as a core driver of their AI technology roadmap.
  • The focus on AI and data science talent acquisition could accelerate Verint's product development cycle, potentially reducing time-to-market for new CX automation solutions. This is important in maintaining competitive advantage in the rapidly evolving enterprise software market.

From an operational perspective, this expansion could yield significant benefits in terms of cost optimization and innovation capacity. Bangalore's tech talent pool typically offers a 30-40% cost advantage compared to similar roles in Western markets, while maintaining high quality standards. This could potentially improve Verint's R&D efficiency and operating margins over the medium term.

However, this move also carries execution risks that investors should monitor. The intense competition for AI talent in Bangalore could lead to higher-than-expected recruitment costs and potential wage inflation. Additionally, the success of this expansion will depend on Verint's ability to effectively integrate the expanded team into their global operations and maintain consistent product quality standards.

Company Grows Bangalore Operation and Leverages the Expertise of Its Global Team to Accelerate Innovation

MELVILLE, N.Y. & BANGALORE, India--(BUSINESS WIRE)-- Verint (NASDAQ: VRNT), The CX Automation Company™, announced today that its Global Innovation Center (GIC) in Bangalore, India, is expanding, marking a significant milestone in Verint’s commitment to innovation and growth.

The decision to establish the Bangalore location as a GIC and invest in expansion is a direct result of the significant momentum Verint has attained in CX Automation and its unique ability to deliver tangible AI Business Outcomes, Now. Verint serves some of the world’s most iconic brands, including approximately more than 80 of the Fortune 100. The new GIC model will further equip Verint to meet the evolving needs of customers with the most current AI-powered solutions.

Workforce Expansion in India

Verint’s presence in India – a renowned global technology talent hub – spans more than 20 years. With a workforce that has grown significantly year over year at the Bangalore location, Verint plans to continue to expand the GIC to approximately 1,000 employees by the end of 2026. This recruitment drive will focus on attracting top-tier talent in AI, data science, research and more, contributing to local employment and economic development.

"As the CX Automation space continues to evolve, Verint is well positioned to accelerate development of best-in-class solutions that deliver stronger, faster AI business outcomes at scale," says Verint’s Rob Scudiere, chief technology officer. “Our goal with Verint’s Bangalore GIC is to attract top-tier talent, fostering a diverse team of innovators who will continue to shape the future of customer engagement.”

Visit Verint.com and Verint career opportunities for more information.

About Verint

Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now across the enterprise.

Verint, The CX Automation Company, is proud to be Certified by Great Place To Work®. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

Corporate Media Relations

Sue Huss

sue.huss@verint.com

India Media Relations

Shayak Das

+91-8918574451

Drishti Tayal

+91-9958311004

Source: Verint

FAQ

How many employees will Verint (VRNT) hire at its Bangalore Global Innovation Center by 2026?

Verint plans to expand its Bangalore Global Innovation Center to approximately 1,000 employees by the end of 2026.

What is the focus of Verint's (VRNT) recruitment drive in Bangalore?

Verint's recruitment drive in Bangalore focuses on attracting top-tier talent in AI, data science, and research fields.

How many Fortune 100 companies does Verint (VRNT) currently serve?

Verint serves more than 80 companies from the Fortune 100 list.

How long has Verint (VRNT) maintained operations in India?

Verint has maintained a presence in India for more than 20 years.

What is the main purpose of Verint's (VRNT) Global Innovation Center expansion in Bangalore?

The expansion aims to accelerate innovation in CX Automation and enhance the delivery of AI-powered solutions to meet evolving customer needs.

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