UserTesting Reports Second Quarter 2022 Financial Results
UserTesting, Inc. (NYSE: USER) reported a record second quarter revenue of $47.6 million, reflecting a 36% year-over-year increase. Subscription revenue rose 40% to $45.2 million. Despite this growth, the company faced a GAAP operating loss of $18.7 million, widening from $11.5 million in the previous year. UserTesting maintained $164.4 million in cash, with a reduced cash burn of $(1.3) million in operations. For Q3 2022, revenue guidance is set between $47.5 million and $48.5 million, amid macroeconomic challenges.
- Record total revenue of $47.6 million, up 36% year-over-year.
- Subscription revenue increased by 40% to $45.2 million.
- Recent wins include major clients like Chase Bank and Pearson.
- Cash and cash equivalents stand at $164.4 million.
- GAAP operating loss increased to $(18.7) million, or (39)% of revenue.
- Non-GAAP net loss per share at $(0.07), higher than the previous year's $(0.55).
- Anticipated operating margin for Q3 between (27.0)% and (29.0)%.
- Reduction in force to manage expenses amid uncertain economic outlook.
Record Second Quarter Revenue of
“The second quarter represented our sixth consecutive quarter of year-over-year subscription growth over
Second Quarter 2022 Financial Highlights:
-
Revenue: Total revenue was
, up$47.6 million 36% year-over-year. Subscription revenue was , up$45.2 million 40% year-over-year. -
Operating Loss and Margin: GAAP operating loss was
, or (39)% of total revenue, compared to$(18.7) million , or (33)% of total revenue, in the same period last year. Non-GAAP operating loss was$(11.5) million , or (22)% of total revenue, compared to$(10.6) million , or (29)% of total revenue, in the same period last year.$(10.0) million -
Net Loss: GAAP net loss was
, or$(18.7) million per share, compared to$(0.13) , or$(11.7) million per share, in the same period last year. Non-GAAP net loss was$(0.63) , or$(10.6) million per share, compared to$(0.07) , or$(10.2) million per share, in the same period last year.$(0.55) -
Cash Flow: Net cash used in operations was
, compared to$(1.3) million in the same period last year. Free cash flow was$(8.0) million , compared to$(1.6) million in the same period last year.$(8.5) million -
Cash and Cash Equivalents: Cash and cash equivalents were
as of$164.4 million June 30, 2022 .
Recent Business Highlights:
-
Recent new wins and growth deals included
Chase Bank , Minute Media, Pearson,Picsart , Rocket Central, Tailored Brands, Trainline and Woolworths. - UserTesting named to Inc. Magazine’s Annual List of Best Workplaces for 2022.
- UserTesting brings greater privacy and confidentiality to a growing list of healthcare industry leaders with its new HIPAA compliance certification.
- Introduced new product templates that help companies better understand changing customer perceptions around inflation.
Financial Outlook:
The following revenue guidance reflects the Company’s demand expectations based on the current global macroeconomic outlook. In anticipation of these headwinds, the Company recently conducted a reduction in force which it expects will reduce the growth rate of operating expenses. As a result, the Company now expects improved operating leverage for the full year, despite the changing macroeconomic impact to revenue.
For the third quarter ending
-
Total revenue between
and$47.5 million .$48.5 million - Non-GAAP operating margin between (27.0)% and (29.0)%.
-
Non-GAAP net loss per share between
and$(0.09) assuming 144.5 million weighted-average shares outstanding.$(0.10)
For the full year ending
-
Total revenue between
and$190.0 million .$193.0 million - Non-GAAP operating margin between (23.0)% and (25.0)%.
-
Non-GAAP net loss per share between
and$(0.31) assuming 144.0 million weighted-average shares outstanding.$(0.33)
The guidance provided above are forward-looking statements and actual results may differ materially. Refer to the “Forward-Looking Statements” section below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.
Non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating loss, non-GAAP operating loss margin, non-GAAP net loss, non-GAAP net loss per share, free cash flow and free cash flow margin are non-GAAP financial measures. Additional information on UserTesting’s reported results, including a reconciliation of the non-GAAP financial measures to their most comparable GAAP measures, is included in the financial tables below. Our definition for each non-GAAP measure used is provided below, however a limitation of non-GAAP financial measures is that they do not have uniform definitions. Accordingly, our definitions for non-GAAP measures used will likely differ from similarly titled non-GAAP measures used by other companies thereby limiting comparability. In addition, the utility of free cash flow as a measure of our liquidity is limited as it does not represent the total increase or decrease in our cash and cash equivalents balance for a given period.
With regards to the non-GAAP guidance provided above, a reconciliation of non-GAAP guidance measures to corresponding GAAP measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty of expenses that may be incurred in the future, although it is important to note that these factors could be material to UserTesting’s results computed in accordance with GAAP.
A supplemental financial presentation and other information can be accessed through UserTesting’s investor relations website at https://ir.usertesting.com.
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About UserTesting
UserTesting (NYSE: USER) has fundamentally changed the way organizations get insights from customers with fast, opt-in feedback and experience capture technology. The UserTesting® Human Insight Platform taps into our global network of real people and generates video-based recorded experiences, so anyone in an organization can directly ask questions, hear what users say, see what they mean, and understand what it’s actually like to be a customer. Unlike approaches that track user behavior then try to infer what that behavior means, UserTesting reduces guesswork and brings customer experience data to life with human insight. UserTesting has over 2,500 customers, including more than half of the world’s top 100 most valuable brands according to Forbes. UserTesting is headquartered in
Forward-Looking Statements
This press release by
Non-GAAP Financial Measures
To supplement our financial results, which are prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core performance. These non-GAAP measures, which may be different from similarly-titled measures used by other companies, are presented to enhance investors’ overall understanding of our financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.
We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects, and allow for greater transparency with respect to important metrics used by our management for financial and operational decision- making. We are presenting these non-GAAP measures to assist investors in seeing our financial performance using a management view, and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. You should consider non-GAAP results alongside other financial performance measures and results presented in accordance with GAAP. In addition, in evaluating non-GAAP results, you should be aware that in the future we will incur expenses such as those that are the subject of adjustments in deriving non-GAAP results and you should not infer from our non-GAAP results that our future results will not be affected by these expenses or any unusual or non-recurring items.
Non-GAAP gross profit, non-GAAP operating loss, non-GAAP net loss, non-GAAP net loss per share: We define these non-GAAP financial measures as the respective GAAP measures, excluding stock-based compensation expenses, amortization of acquired intangible assets, reversals of prior sales and use tax accruals and related penalties and interest, restructuring expenses and the tax impact of the non-GAAP adjustments. We believe it is useful to exclude these expenses in order to better understand the long-term performance of our core business and to facilitate comparison of our results over multiple periods and to those of peer companies.
Non-GAAP gross margin and non-GAAP operating loss margin: Non-GAAP gross margin is calculated as non-GAAP gross profit divided by total revenue. Non-GAAP operating loss margin is calculated as non-GAAP operating loss divided by total revenue. We use these non-GAAP financial measures in conjunction with traditional GAAP measures to evaluate our financial performance.
Free cash flow and free cash flow margin: We define free cash flow as net cash used in operating activities less cash used for purchases of property and equipment and capitalized internal-used software. Free cash flow margin is calculated as free cash flow divided by total revenue. We believe that these non-GAAP financial measures are useful indicators of liquidity that provides information to management and investors, even if negative, about the amount of cash generated (or used) in our operations that, after investments in property and equipment, can be used for strategic opportunities and strengthening our balance sheet. However, free cash flow is not a substitute for cash used in operating activities. The utility of free cash flow and free cash flow margin is limited as these measures do not reflect our future contractual commitments and do not represent the total increase or decrease in our cash balance for any given period.
Non-GAAP Supplemental Financial Information
Calculated Billings: We define calculated billings, a non-GAAP financial measure, as total revenue plus the change in contract liabilities from the beginning to the end of the period. We typically invoice our customers annually in advance, and to a lesser extent quarterly in advance, for subscriptions to our platform. Calculated billings in any particular period reflect amounts invoiced to customers.
|
|||||||||||||||
Condensed Consolidated Statements of Operations |
|||||||||||||||
(in thousands, except per share amounts) |
|||||||||||||||
(unaudited) |
|||||||||||||||
|
Three Months Ended |
|
Six Months Ended |
||||||||||||
|
2022 |
|
2021 |
|
2022 |
|
2021 |
||||||||
Revenue |
|
|
|
|
|
|
|
||||||||
Subscription |
$ |
45,170 |
|
|
$ |
32,250 |
|
|
$ |
88,383 |
|
|
$ |
60,932 |
|
Professional services |
|
2,392 |
|
|
|
2,829 |
|
|
|
5,031 |
|
|
|
5,337 |
|
Total revenue |
|
47,562 |
|
|
|
35,079 |
|
|
|
93,414 |
|
|
|
66,269 |
|
Cost of revenue |
|
|
|
|
|
|
|
||||||||
Subscription |
|
8,489 |
|
|
|
7,225 |
|
|
|
16,106 |
|
|
|
13,842 |
|
Professional services |
|
2,530 |
|
|
|
2,038 |
|
|
|
4,712 |
|
|
|
4,123 |
|
Total cost of revenue |
|
11,019 |
|
|
|
9,263 |
|
|
|
20,818 |
|
|
|
17,965 |
|
Gross profit |
|
36,543 |
|
|
|
25,816 |
|
|
|
72,596 |
|
|
|
48,304 |
|
Operating expenses: |
|
|
|
|
|
|
|
||||||||
Sales and marketing |
|
33,318 |
|
|
|
20,535 |
|
|
|
63,387 |
|
|
|
39,128 |
|
Research and development |
|
11,890 |
|
|
|
9,816 |
|
|
|
22,970 |
|
|
|
19,585 |
|
General and administrative |
|
10,056 |
|
|
|
6,974 |
|
|
|
20,001 |
|
|
|
13,325 |
|
Total operating expenses |
|
55,264 |
|
|
|
37,325 |
|
|
|
106,358 |
|
|
|
72,038 |
|
Loss from operations |
|
(18,721 |
) |
|
|
(11,509 |
) |
|
|
(33,762 |
) |
|
|
(23,734 |
) |
Interest income, net |
|
8 |
|
|
|
34 |
|
|
|
20 |
|
|
|
74 |
|
Other income (expense), net |
|
100 |
|
|
|
(61 |
) |
|
|
20 |
|
|
|
(213 |
) |
Loss before provision for income taxes |
|
(18,613 |
) |
|
|
(11,536 |
) |
|
|
(33,722 |
) |
|
|
(23,873 |
) |
Provision for income taxes |
|
107 |
|
|
|
185 |
|
|
|
201 |
|
|
|
294 |
|
Net loss |
$ |
(18,720 |
) |
|
$ |
(11,721 |
) |
|
$ |
(33,923 |
) |
|
$ |
(24,167 |
) |
Net loss per share attributable to common stockholders, basic and diluted(1) |
$ |
(0.13 |
) |
|
$ |
(0.63 |
) |
|
$ |
(0.24 |
) |
|
$ |
(1.31 |
) |
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted(1) |
|
143,325 |
|
|
|
18,733 |
|
|
|
142,908 |
|
|
|
18,412 |
|
(1) |
Includes the impact of (i) the issuance of shares of common stock by UserTesting in its initial public offering, and (ii) the conversion of all then outstanding shares of convertible preferred stock into shares of common stock in connection with the initial public offering, in the weighted-average shares calculation weighted from the date of the initial public offering. |
Stock-based Compensation Expense
The following table summarizes total stock-based compensation expense included in cost of revenue and operating expenses (in thousands):
|
Three Months Ended |
|
Six Months Ended |
||||||||
|
2022 |
|
2021 |
|
2022 |
|
2021 |
||||
Cost of revenue: |
|
|
|
|
|
|
|
||||
Subscription |
$ |
217 |
|
$ |
11 |
|
$ |
342 |
|
$ |
19 |
Professional services |
|
278 |
|
|
46 |
|
|
462 |
|
|
82 |
Operating expenses: |
|
|
|
|
|
|
|
||||
Sales and marketing |
|
3,473 |
|
|
375 |
|
|
6,137 |
|
|
675 |
Research and development |
|
1,884 |
|
|
222 |
|
|
3,190 |
|
|
383 |
General and administrative |
|
2,251 |
|
|
570 |
|
|
5,249 |
|
|
973 |
|
$ |
8,103 |
|
$ |
1,224 |
|
$ |
15,380 |
|
$ |
2,132 |
Amortization of Intangible Assets
The following table summarizes total amortization of acquired intangible assets included in cost of revenue and operating expenses (in thousands):
|
Three Months Ended |
|
Six Months Ended |
||||||||
|
2022 |
|
2021 |
|
2022 |
|
2021 |
||||
Cost of revenue: |
|
|
|
|
|
|
|
||||
Subscription |
$ |
21 |
|
$ |
167 |
|
$ |
42 |
|
$ |
329 |
Operating expenses: |
|
|
|
|
|
|
|
||||
Sales and marketing |
|
— |
|
|
49 |
|
|
— |
|
|
97 |
Research and development |
|
42 |
|
|
46 |
|
|
85 |
|
|
87 |
|
$ |
63 |
|
$ |
262 |
|
$ |
127 |
|
$ |
513 |
|
|||||||
Condensed Consolidated Balance Sheets |
|||||||
(in thousands) |
|||||||
(unaudited) |
|||||||
|
|
|
|
||||
|
|
|
|
||||
Assets |
|
|
|
||||
Current assets: |
|
|
|
||||
Cash and cash equivalents |
$ |
164,435 |
|
|
$ |
178,430 |
|
Accounts receivable, net |
|
42,654 |
|
|
|
47,973 |
|
Costs capitalized to obtain revenue contracts, current |
|
8,509 |
|
|
|
8,116 |
|
Prepaid expenses and other current assets |
|
9,559 |
|
|
|
6,045 |
|
Total current assets |
|
225,157 |
|
|
|
240,564 |
|
Property and equipment, net |
|
3,223 |
|
|
|
3,257 |
|
Operating lease right-of-use assets, net |
|
13,799 |
|
|
|
16,401 |
|
Intangible assets, net |
|
513 |
|
|
|
640 |
|
|
|
8,785 |
|
|
|
8,785 |
|
Costs capitalized to obtain revenue contracts, non-current |
|
12,565 |
|
|
|
12,941 |
|
Other long-term assets |
|
700 |
|
|
|
540 |
|
Total assets |
$ |
264,742 |
|
|
$ |
283,128 |
|
Liabilities and Stockholders’ Equity |
|
|
|
||||
Current liabilities: |
|
|
|
||||
Accounts payable |
$ |
1,392 |
|
|
$ |
1,544 |
|
Contract liabilities |
|
99,793 |
|
|
|
90,952 |
|
Operating lease liabilities, current |
|
5,216 |
|
|
|
5,271 |
|
Accrued expenses and other current liabilities |
|
12,362 |
|
|
|
21,799 |
|
Total current liabilities |
|
118,763 |
|
|
|
119,566 |
|
Operating lease liabilities, non-current |
|
10,373 |
|
|
|
12,996 |
|
Other long-term liabilities |
|
887 |
|
|
|
887 |
|
Total liabilities |
|
130,023 |
|
|
|
133,449 |
|
Stockholders’ equity: |
|
|
|
||||
Preferred stock |
|
— |
|
|
|
— |
|
Common stock and capital in excess of par value |
|
371,844 |
|
|
|
352,881 |
|
Accumulated deficit |
|
(237,125 |
) |
|
|
(203,202 |
) |
Total stockholders’ equity |
|
134,719 |
|
|
|
149,679 |
|
Total liabilities and stockholders’ equity |
$ |
264,742 |
|
|
$ |
283,128 |
|
|
|||||||
Condensed Consolidated Statements of Cash Flows |
|||||||
(in thousands) |
|||||||
(unaudited) |
|||||||
|
|
||||||
|
Six Months Ended |
||||||
|
2022 |
|
2021 |
||||
Cash flows from operating activities: |
|
|
|
||||
Net loss |
$ |
(33,923 |
) |
|
$ |
(24,167 |
) |
Adjustments to reconcile net loss to net cash used in operating activities: |
|
|
|
||||
Depreciation and amortization |
|
756 |
|
|
|
771 |
|
Stock-based compensation expense |
|
15,380 |
|
|
|
2,132 |
|
Provision for allowance for doubtful accounts |
|
231 |
|
|
|
55 |
|
Amortization of costs capitalized to obtain revenue contracts |
|
4,489 |
|
|
|
2,968 |
|
Changes in operating assets and liabilities: |
|
|
|
||||
Accounts receivable |
|
5,088 |
|
|
|
(5,761 |
) |
Costs capitalized to obtain revenue contracts |
|
(4,506 |
) |
|
|
(5,437 |
) |
Prepaid expenses and other assets |
|
(3,674 |
) |
|
|
(3,278 |
) |
Accounts payable |
|
(144 |
) |
|
|
745 |
|
Accrued liabilities |
|
(9,284 |
) |
|
|
1,069 |
|
Contract liabilities |
|
8,841 |
|
|
|
11,438 |
|
Other liabilities |
|
(35 |
) |
|
|
619 |
|
Net cash used in operating activities |
|
(16,781 |
) |
|
|
(18,846 |
) |
Cash flows from investing activities: |
|
|
|
||||
Purchase of property and equipment |
|
(695 |
) |
|
|
(971 |
) |
Purchase of intangible assets |
|
— |
|
|
|
(150 |
) |
Net cash used in investing activities |
|
(695 |
) |
|
|
(1,121 |
) |
Cash flows from financing activities: |
|
|
|
||||
Payment of offering costs |
|
(102 |
) |
|
|
(2,573 |
) |
Payment of deferred purchase consideration |
|
— |
|
|
|
(1,766 |
) |
Proceeds from issuance of common stock upon exercise of stock options |
|
1,556 |
|
|
|
804 |
|
Proceeds from issuance of common stock under the employee stock purchase plan |
|
2,027 |
|
|
|
— |
|
Net cash provided by (used in) financing activities |
|
3,481 |
|
|
|
(3,535 |
) |
Net decrease in cash and cash equivalents |
|
(13,995 |
) |
|
|
(23,502 |
) |
Cash and cash equivalents, beginning of period |
|
178,430 |
|
|
|
96,972 |
|
Cash and cash equivalents, end of period |
$ |
164,435 |
|
|
$ |
73,470 |
|
|
|||||||||||||||||||||||
Reconciliation of GAAP to Non-GAAP Gross Profit and Gross Margin |
|||||||||||||||||||||||
(dollars in thousands) |
|||||||||||||||||||||||
(unaudited) |
|||||||||||||||||||||||
|
|
|
|
||||||||||||||||||||
|
Three Months Ended |
|
Three Months Ended |
||||||||||||||||||||
|
Subscription |
|
Professional
|
|
Total |
|
Subscription |
|
Professional
|
|
Total |
||||||||||||
GAAP gross profit |
$ |
36,681 |
|
|
$ |
(138 |
) |
|
$ |
36,543 |
|
|
$ |
25,025 |
|
|
$ |
791 |
|
|
$ |
25,816 |
|
GAAP gross margin |
|
81 |
% |
|
|
(6 |
)% |
|
|
77 |
% |
|
|
78 |
% |
|
|
28 |
% |
|
|
74 |
% |
Adjustments: |
|
|
|
|
|
|
|
|
|
|
|
||||||||||||
Stock-based compensation expense |
|
217 |
|
|
|
278 |
|
|
|
495 |
|
|
|
11 |
|
|
|
46 |
|
|
|
57 |
|
Amortization of intangible assets |
|
21 |
|
|
|
— |
|
|
|
21 |
|
|
|
167 |
|
|
|
— |
|
|
|
167 |
|
Non-GAAP gross profit |
$ |
36,919 |
|
|
$ |
140 |
|
|
$ |
37,059 |
|
|
$ |
25,203 |
|
|
$ |
837 |
|
|
$ |
26,040 |
|
Non-GAAP gross margin |
|
82 |
% |
|
|
6 |
% |
|
|
78 |
% |
|
|
78 |
% |
|
|
30 |
% |
|
|
74 |
% |
|
Six Months Ended |
|
Six Months Ended |
||||||||||||||||||||
|
Subscription |
|
Professional
|
|
Total |
|
Subscription |
|
Professional
|
|
Total |
||||||||||||
GAAP gross profit |
$ |
72,277 |
|
|
$ |
319 |
|
|
$ |
72,596 |
|
|
$ |
47,090 |
|
|
$ |
1,214 |
|
|
$ |
48,304 |
|
GAAP gross margin |
|
82 |
% |
|
|
6 |
% |
|
|
78 |
% |
|
|
77 |
% |
|
|
23 |
% |
|
|
73 |
% |
Adjustments: |
|
|
|
|
|
|
|
|
|
|
|
||||||||||||
Stock-based compensation expense |
|
342 |
|
|
|
462 |
|
|
|
804 |
|
|
|
19 |
|
|
|
82 |
|
|
|
101 |
|
Amortization of intangible assets |
|
42 |
|
|
|
— |
|
|
|
42 |
|
|
|
329 |
|
|
|
— |
|
|
|
329 |
|
Non-GAAP gross profit |
$ |
72,661 |
|
|
$ |
781 |
|
|
$ |
73,442 |
|
|
$ |
47,438 |
|
|
$ |
1,296 |
|
|
$ |
48,734 |
|
Non-GAAP gross margin |
|
82 |
% |
|
|
16 |
% |
|
|
79 |
% |
|
|
78 |
% |
|
|
24 |
% |
|
|
74 |
% |
|
|||||||||||||||||||||||||||||||
Reconciliation of GAAP to Non-GAAP Operating Expenses |
|||||||||||||||||||||||||||||||
(dollars in thousands) |
|||||||||||||||||||||||||||||||
(unaudited) |
|||||||||||||||||||||||||||||||
|
|
|
|
||||||||||||||||||||||||||||
|
Three Months Ended |
|
Three Months Ended |
||||||||||||||||||||||||||||
|
Sales and Marketing |
|
Research and Development |
|
General and Administrative |
|
Total Operating Expenses |
|
Sales and Marketing |
|
Research and Development |
|
General and Administrative |
|
Total Operating Expenses |
||||||||||||||||
GAAP expenses |
$ |
33,318 |
|
|
$ |
11,890 |
|
|
$ |
10,056 |
|
|
$ |
55,264 |
|
|
$ |
20,535 |
|
|
$ |
9,816 |
|
|
$ |
6,974 |
|
|
$ |
37,325 |
|
Adjustments: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
Stock-based compensation expense |
|
(3,473 |
) |
|
|
(1,884 |
) |
|
|
(2,251 |
) |
|
|
(7,608 |
) |
|
|
(375 |
) |
|
|
(222 |
) |
|
|
(570 |
) |
|
|
(1,167 |
) |
Amortization of intangible assets |
|
— |
|
|
|
(42 |
) |
|
|
— |
|
|
|
(42 |
) |
|
|
(49 |
) |
|
|
(46 |
) |
|
|
— |
|
|
|
(95 |
) |
Reversal of sales and use tax accruals, penalties and interest |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
— |
|
Non-GAAP expenses |
$ |
29,845 |
|
|
$ |
9,964 |
|
|
$ |
7,805 |
|
|
$ |
47,614 |
|
|
$ |
20,111 |
|
|
$ |
9,548 |
|
|
$ |
6,404 |
|
|
$ |
36,063 |
|
Non-GAAP expenses as a % of revenue |
|
63 |
% |
|
|
21 |
% |
|
|
16 |
% |
|
|
100 |
% |
|
|
57 |
% |
|
|
27 |
% |
|
|
18 |
% |
|
|
103 |
% |
|
Six Months Ended |
|
Six Months Ended |
||||||||||||||||||||||||||||
|
Sales and Marketing |
|
Research and Development |
|
General and Administrative |
|
Total Operating Expenses |
|
Sales and Marketing |
|
Research and Development |
|
General and Administrative |
|
Total Operating Expenses |
||||||||||||||||
GAAP expenses |
$ |
63,387 |
|
|
$ |
22,970 |
|
|
$ |
20,001 |
|
|
$ |
106,358 |
|
|
$ |
39,128 |
|
|
$ |
19,585 |
|
|
$ |
13,325 |
|
|
$ |
72,038 |
|
Adjustments: |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
Stock-based compensation expense |
|
(6,137 |
) |
|
|
(3,190 |
) |
|
|
(5,249 |
) |
|
|
(14,576 |
) |
|
|
(675 |
) |
|
|
(383 |
) |
|
|
(973 |
) |
|
|
(2,031 |
) |
Amortization of intangible assets |
|
— |
|
|
|
(85 |
) |
|
|
— |
|
|
|
(85 |
) |
|
|
(97 |
) |
|
|
(87 |
) |
|
|
— |
|
|
|
(184 |
) |
Reversal of sales and use tax accruals, penalties and interest |
|
— |
|
|
|
— |
|
|
|
1,157 |
|
|
|
1,157 |
|
|
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
— |
|
Non-GAAP expenses |
$ |
57,250 |
|
|
$ |
19,695 |
|
|
$ |
15,909 |
|
|
$ |
92,854 |
|
|
$ |
38,356 |
|
|
$ |
19,115 |
|
|
$ |
12,352 |
|
|
$ |
69,823 |
|
Non-GAAP expenses as a % of revenue |
|
61 |
% |
|
|
21 |
% |
|
|
17 |
% |
|
|
99 |
% |
|
|
58 |
% |
|
|
29 |
% |
|
|
19 |
% |
|
|
105 |
% |
|
|||||||||||||||
Reconciliation of GAAP to Non-GAAP Operating Loss and Operating Loss Margin |
|||||||||||||||
(dollars in thousands) |
|||||||||||||||
(unaudited) |
|||||||||||||||
|
|
|
|
||||||||||||
|
Three Months Ended |
|
Six Months Ended |
||||||||||||
|
2022 |
|
2021 |
|
2022 |
|
2021 |
||||||||
GAAP operating loss |
$ |
(18,721 |
) |
|
$ |
(11,509 |
) |
|
$ |
(33,762 |
) |
|
$ |
(23,734 |
) |
GAAP operating loss margin |
|
(39 |
)% |
|
|
(33 |
)% |
|
|
(36 |
)% |
|
|
(36 |
)% |
Adjustments: |
|
|
|
|
|
|
|
||||||||
Stock-based compensation expense |
|
8,103 |
|
|
|
1,224 |
|
|
|
15,380 |
|
|
|
2,132 |
|
Amortization of intangible assets |
|
63 |
|
|
|
262 |
|
|
|
127 |
|
|
|
513 |
|
Reversal of sales and use tax accruals, penalties and interest |
|
— |
|
|
|
— |
|
|
|
(1,157 |
) |
|
|
— |
|
Non-GAAP operating loss |
$ |
(10,555 |
) |
|
$ |
(10,023 |
) |
|
$ |
(19,412 |
) |
|
$ |
(21,089 |
) |
Non-GAAP operating loss margin |
|
(22 |
)% |
|
|
(29 |
)% |
|
|
(21 |
)% |
|
|
(32 |
)% |
|
|||||||||||||||
Reconciliation of GAAP to Non-GAAP Net Loss and Net Loss Per Share |
|||||||||||||||
(in thousands, except per share amounts) |
|||||||||||||||
(unaudited) |
|||||||||||||||
|
|
|
|
||||||||||||
|
Three Months Ended |
|
Six Months Ended |
||||||||||||
|
2022 |
|
2021 |
|
2022 |
|
2021 |
||||||||
GAAP net loss |
$ |
(18,720 |
) |
|
$ |
(11,721 |
) |
|
$ |
(33,923 |
) |
|
$ |
(24,167 |
) |
Adjustments: |
|
|
|
|
|
|
|
||||||||
Stock-based compensation expense |
|
8,103 |
|
|
|
1,224 |
|
|
|
15,380 |
|
|
|
2,132 |
|
Amortization of intangible assets |
|
63 |
|
|
|
262 |
|
|
|
127 |
|
|
|
513 |
|
Reversal of sales and use tax accruals, penalties and interest |
|
— |
|
|
|
— |
|
|
|
(1,157 |
) |
|
|
— |
|
Non-GAAP net loss |
$ |
(10,554 |
) |
|
$ |
(10,235 |
) |
|
$ |
(19,573 |
) |
|
$ |
(21,522 |
) |
|
|
|
|
|
|
|
|
||||||||
GAAP net loss per share, basic and diluted |
$ |
(0.13 |
) |
|
$ |
(0.63 |
) |
|
$ |
(0.24 |
) |
|
$ |
(1.31 |
) |
Adjustments to GAAP net loss per share: |
|
|
|
|
|
|
|
||||||||
Stock-based compensation expense |
|
0.06 |
|
|
|
0.07 |
|
|
|
0.11 |
|
|
|
0.11 |
|
Amortization of intangible assets |
|
— |
|
|
|
0.01 |
|
|
|
— |
|
|
|
0.03 |
|
Reversal of sales and use tax accruals, penalties and interest |
|
— |
|
|
|
— |
|
|
|
(0.01 |
) |
|
|
— |
|
Non-GAAP net loss per share, basic and diluted |
$ |
(0.07 |
) |
|
$ |
(0.55 |
) |
|
$ |
(0.14 |
) |
|
$ |
(1.17 |
) |
Weighted-average shares used in computing non-GAAP net loss per share, basic and diluted |
|
143,325 |
|
|
|
18,733 |
|
|
|
142,908 |
|
|
|
18,412 |
|
|
|||||||||||||||
Non-GAAP Free Cash Flow Reconciliation |
|||||||||||||||
(dollars in thousands) |
|||||||||||||||
(unaudited) |
|||||||||||||||
|
|
|
|
||||||||||||
|
Three Months Ended |
|
Six Months Ended |
||||||||||||
|
2022 |
|
2021 |
|
2022 |
|
2021 |
||||||||
GAAP net cash used in operating activities |
$ |
(1,272 |
) |
|
$ |
(8,011 |
) |
|
$ |
(16,781 |
) |
|
$ |
(18,846 |
) |
Add: Purchases of property and equipment |
|
(370 |
) |
|
|
(535 |
) |
|
|
(695 |
) |
|
|
(971 |
) |
Non-GAAP free cash flow |
$ |
(1,642 |
) |
|
$ |
(8,546 |
) |
|
$ |
(17,476 |
) |
|
$ |
(19,817 |
) |
Non-GAAP free cash flow margin |
|
(3 |
)% |
|
|
(24 |
)% |
|
|
(19 |
)% |
|
|
(30 |
)% |
|
|||||||||||||||
Non-GAAP Supplemental Financial Information |
|||||||||||||||
(dollars in thousands) |
|||||||||||||||
(unaudited) |
|||||||||||||||
|
|
|
|
||||||||||||
|
Three Months Ended |
|
Six Months Ended |
||||||||||||
|
2022 |
|
2021 |
|
2022 |
|
2021 |
||||||||
Revenue |
$ |
47,562 |
|
|
$ |
35,079 |
|
|
$ |
93,414 |
|
|
$ |
66,269 |
|
Increase in contract liabilities |
|
5,073 |
|
|
|
6,411 |
|
|
|
8,841 |
|
|
|
11,438 |
|
Calculated billings |
$ |
52,635 |
|
|
$ |
41,490 |
|
|
$ |
102,255 |
|
|
$ |
77,707 |
|
Year-over-year calculated billings growth rate |
|
27 |
% |
|
|
64 |
% |
|
|
32 |
% |
|
|
51 |
% |
View source version on businesswire.com: https://www.businesswire.com/news/home/20220804005044/en/
Investor Relations Contact:
Sapphire Investor Relations, LLC
617-542-6180
ir@usertesting.com
Media Contact:
650-793-1162
spenner@usertesting.com
Source:
FAQ
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