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Upland Software, Inc. (NASDAQ: UPLD) is a prominent provider of cloud-based enterprise work management software. The company offers a suite of applications designed to help organizations manage their projects, professional workforce, and IT investments. By automating document-intensive business processes and enhancing customer engagement through web and mobile technologies, Upland Software ensures seamless operations and adaptability to change.
With a diverse portfolio including products such as Altify, BA Insight, InGenius, Panviva, Qvidian, and RightAnswers, Upland Software serves over 2,000 customers and 235,000 users worldwide. The company caters to various sectors, including financial services, retail, technology, manufacturing, education, and healthcare, among others.
Upland's comprehensive solutions are tailored for IT, process excellence, finance, professional services, and marketing functions within organizations. These tools enable businesses to run their operations efficiently, respond swiftly to market changes, and achieve superior results daily.
Recent initiatives include strategic partnerships and product enhancements aimed at improving user experience and expanding market reach. Financially, Upland Software continues to demonstrate robust performance, with a focus on innovation and customer satisfaction driving its growth trajectory.
Upland Software (Nasdaq: UPLD) has launched Adestra Audiences, a new data analytics capability for its email marketing platform. The enhancement brings 'train of thought' analytics to help marketers build intelligence and improve campaign performance. Key features include:
- Segment identification using drag-and-drop charts and Venn diagrams
- Customer behavior analysis for retention and loyalty insights
- Data exploration for campaign optimization
- ROI maximization through derived data analysis
The platform consolidates multiple data sources into a single interface, enabling marketers to analyze customer touchpoints, discover buying patterns, and create precisely targeted campaigns. According to Sidney Ushurhe from more2, the system can efficiently handle data from 4 to 50 different core tables, streamlining the targeting process.
Upland Software (NASDAQ: UPLD) has secured 76 badges in G2's Winter 2025 market reports, showing growth from 72 badges in the previous quarter. The company's AI-focused solutions, particularly RightAnswers and Panviva in knowledge management, demonstrated strong performance. Notable achievements include leadership positions in various categories such as Email Marketing, Knowledge Base Management, and RFP solutions.
The recognition spans across multiple products including Adestra, BA Insight, InterFAX, and Second Street, with badges in categories like 'Leader', 'High Performer', 'Best Support', and 'Highest User Adoption'. These acknowledgments from G2, the world's largest software marketplace, are based on authentic peer reviews from real software buyers.
Upland Software (Nasdaq: UPLD) has announced that Upland Altify is now enhanced with Altify MaxAI, an AI-powered solution for sales productivity, account planning, and deal management. The new capabilities include automatic filling of contact data, automated suggestions for account insights, actionable deal summaries, and strategic planning automation.
Building on Altify's 20+ years of expertise and the legacy of Max Insights, Altify MaxAI leverages advanced AI capabilities to help B2B sales professionals streamline complex sales processes, automate time-consuming tasks, and make data-backed decisions. The solution aims to help sellers focus more on relationship building and revenue growth by providing AI-driven insights for account prioritization and opportunity identification.
Upland Software (UPLD) has expanded its partnership with Konica Minolta Business Solutions U.S.A. to provide cloud faxing solutions across North America. The collaboration positions Upland's InterFAX as the primary cloud fax solution for Konica Minolta's customer base. InterFAX is now integrated into Konica Minolta's bizhub One i-Series multi-function printers, enabling secure faxing without traditional infrastructure. The solution offers seamless integration, enhanced security through encryption, flat-rate pricing, and scalability for businesses of all sizes.
Upland Software (NASDAQ: UPLD) reported Q3 2024 financial results with total revenue of $66.7 million, down 10% year-over-year. Subscription and support revenue decreased 9% to $63.8 million. The company reduced its GAAP net loss to $1.7 million from $8.7 million in Q3 2023. Adjusted EBITDA was $14.0 million, representing 21% of total revenue. Cash on hand was $59.7 million after $177 million in Term Loans paydown. The company welcomed 122 new customers and expanded relationships with 312 existing customers. For Q4 2024, Upland expects revenue between $65.9-$71.9 million and Adjusted EBITDA of $13.4-$16.4 million.
Upland Software (Nasdaq: UPLD) has scheduled its third quarter 2024 financial results release for Thursday, November 7, 2024, after market close. The company will host a conference call and webcast at 4:00 p.m. Central Time / 5:00 p.m. Eastern Time on the same day. Investors can join via webcast at investor.uplandsoftware.com or by phone using conference ID 8422976. North American participants can call toll-free at 1-800-715-9871, while international participants can dial 1-646-307-1963. A recording will be available on the investor website after the call.
Upland Software, Inc. (Nasdaq: UPLD) has earned 72 badges in G2's Fall 2024 market reports across its portfolio of solutions, up from 56 badges in the Summer 2024 reports. Key highlights include:
- RightAnswers, an AI knowledge management solution, garnered 17 badges
- BA Insight, an AI enterprise search solution, secured several new recognitions
- InterFAX, a secure cloud-based fax service, earned numerous badges including Leader in the Grid Report for Online Fax
The company's Chief Product Officer, Dan Doman, emphasized their commitment to customer-first solutions and AI-enabled offerings. G2's Chief Product Officer, Sara Rossio, noted that these rankings are based on authentic reviews from real software buyers, providing trusted insights for potential customers.
Upland Software's RightAnswers has been named to the 2024 KMWorld AI 100 list for the second consecutive year, recognizing top knowledge management companies leveraging AI. This achievement underscores Upland's extensive efforts in AI integration across its product portfolio and internal initiatives. RightAnswers streamlines information management by utilizing AI search and content generation, integrating knowledge sources, and empowering self-service initiatives.
Upland is expanding AI functionality throughout its products and partnering with industry leaders like Salesforce, Microsoft, and IBM. The company's AI Council ensures a responsible approach to AI implementation, balancing innovation with security and compliance standards. This recognition from KMWorld validates Upland's commitment to delivering innovative AI solutions in the evolving digital transformation landscape.
Upland Software (Nasdaq: UPLD) has announced the availability of Upland BA Insight for Microsoft Azure AI Search in the Microsoft Azure Marketplace. This integration allows customers to leverage Azure's cloud platform for streamlined deployment and management. BA Insight combines the user experience platform, SmartHub, with over 90 Connectors, enabling secure data integration into Azure AI Search and delivering intelligent content search experiences.
The solution utilizes advanced techniques like vectorization and leverages Microsoft Azure OpenAI capabilities, AI Services, AI Document Intelligence, and Azure Machine Learning to provide efficient solutions to business challenges. BA Insight is positioned as a mature AI enterprise search solution, integrating with diverse repositories and knowledge systems to consolidate scattered data sources and ensure controlled data input into generative AI engines.
Upland Software (Nasdaq: UPLD) reported its Q2 2024 financial results, showing a 7% decrease in total revenue to $69.3 million. Key highlights include:
- Subscription and support revenue: $65.5 million (-7% YoY)
- GAAP net loss: $11.4 million (improved from $15.1 million in Q2 2023)
- Adjusted EBITDA: $13.6 million (20% of total revenue)
- Free cash flow: $5.2 million
- Cash on hand: $232.4 million
Despite revenue decline, Upland reported positive Core Bookings exceeding Core Churn for the second consecutive quarter. The company expanded relationships with 275 existing customers and welcomed 155 new customers. Upland's AI-powered products gained industry recognition, earning 56 badges in G2's Summer 2024 market reports.
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