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Upland Software Reports Third Quarter 2024 Financial Results

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Upland Software (NASDAQ: UPLD) reported Q3 2024 financial results with total revenue of $66.7 million, down 10% year-over-year. Subscription and support revenue decreased 9% to $63.8 million. The company reduced its GAAP net loss to $1.7 million from $8.7 million in Q3 2023. Adjusted EBITDA was $14.0 million, representing 21% of total revenue. Cash on hand was $59.7 million after $177 million in Term Loans paydown. The company welcomed 122 new customers and expanded relationships with 312 existing customers. For Q4 2024, Upland expects revenue between $65.9-$71.9 million and Adjusted EBITDA of $13.4-$16.4 million.

Upland Software (NASDAQ: UPLD) ha riportato i risultati finanziari per il terzo trimestre del 2024, con un fatturato totale di 66,7 milioni di dollari, in calo del 10% rispetto all'anno precedente. I ricavi da abbonamenti e supporto sono diminuiti del 9%, raggiungendo 63,8 milioni di dollari. L'azienda ha ridotto la sua perdita netta GAAP a 1,7 milioni di dollari rispetto agli 8,7 milioni di dollari nel terzo trimestre del 2023. L'EBITDA rettificato è stato di 14,0 milioni di dollari, pari al 21% del fatturato totale. La liquidità disponibile era di 59,7 milioni di dollari dopo aver rimborsato 177 milioni di dollari in prestiti a lungo termine. L'azienda ha accolto 122 nuovi clienti ed ha ampliato le relazioni con 312 clienti esistenti. Per il quarto trimestre del 2024, Upland prevede un fatturato compreso tra 65,9 e 71,9 milioni di dollari e un EBITDA rettificato tra 13,4 e 16,4 milioni di dollari.

Upland Software (NASDAQ: UPLD) reportó los resultados financieros del tercer trimestre de 2024, con ingresos totales de 66,7 millones de dólares, lo que representa una disminución del 10% en comparación con el año pasado. Los ingresos por suscripciones y soporte cayeron un 9%, alcanzando 63,8 millones de dólares. La empresa redujo su pérdida neta GAAP a 1,7 millones de dólares desde 8,7 millones de dólares en el tercer trimestre de 2023. El EBITDA ajustado fue de 14,0 millones de dólares, lo que representa el 21% de los ingresos totales. El efectivo disponible era de 59,7 millones de dólares después de pagar 177 millones de dólares en préstamos a largo plazo. La empresa dio la bienvenida a 122 nuevos clientes y amplió relaciones con 312 clientes existentes. Para el cuarto trimestre de 2024, Upland espera ingresos entre 65,9 y 71,9 millones de dólares y un EBITDA ajustado entre 13,4 y 16,4 millones de dólares.

업플랜드 소프트웨어 (NASDAQ: UPLD)는 2024년 3분기 재무 결과를 보고하며, 총 수익이 6670만 달러로 지난해 대비 10% 감소했다고 발표했습니다. 구독 및 지원 수익은 9% 감소하여 6380만 달러에 도달했습니다. 회사는 GAAP 기준 순손실을 870만 달러에서 170만 달러로 줄였습니다. 조정된 EBITDA는 1400만 달러로, 총 수익의 21%를 차지합니다. 현금 보유액은 5,970만 달러로, 1억 7700만 달러의 장기 대출 상환 후의 금액입니다. 회사는 122명의 신규 고객을 맞이했으며, 312명의 기존 고객과의 관계를 확장했습니다. 2024년 4분기 동안 업플랜드는 수익을 6590만 달러에서 7190만 달러 사이로, 조정된 EBITDA를 1340만 달러에서 1640만 달러 사이로 예상하고 있습니다.

Upland Software (NASDAQ: UPLD) a annoncé ses résultats financiers pour le troisième trimestre 2024, avec un chiffre d'affaires total de 66,7 millions de dollars, en baisse de 10 % par rapport à l'année précédente. Les revenus provenant des abonnements et du support ont diminué de 9 % pour atteindre 63,8 millions de dollars. L'entreprise a réduit sa perte nette GAAP à 1,7 million de dollars, contre 8,7 millions de dollars au troisième trimestre 2023. L'EBITDA ajusté était de 14,0 millions de dollars, représentant 21 % du chiffre d'affaires total. La liquidité disponible s'élevait à 59,7 millions de dollars après le remboursement de 177 millions de dollars en prêts à long terme. L'entreprise a accueilli 122 nouveaux clients et a élargi ses relations avec 312 clients existants. Pour le quatrième trimestre 2024, Upland prévoit un chiffre d'affaires compris entre 65,9 et 71,9 millions de dollars et un EBITDA ajusté de 13,4 à 16,4 millions de dollars.

Upland Software (NASDAQ: UPLD) hat die finanziellen Ergebnisse für das dritte Quartal 2024 bekannt gegeben, mit einem Gesamtumsatz von 66,7 Millionen Dollar, was einem Rückgang von 10 % im Vergleich zum Vorjahr entspricht. Die Einnahmen aus Abonnements und Support sanken um 9 % auf 63,8 Millionen Dollar. Das Unternehmen hat seinen GAAP-Nettoverlust auf 1,7 Millionen Dollar gesenkt, nachdem er im dritten Quartal 2023 bei 8,7 Millionen Dollar lag. Das bereinigte EBITDA betrug 14,0 Millionen Dollar, was 21 % des Gesamtumsatzes entspricht. Die Barmittel beliefen sich auf 59,7 Millionen Dollar nach der Rückzahlung von 177 Millionen Dollar an langfristigen Darlehen. Das Unternehmen begrüßte 122 neue Kunden und erweiterte die Beziehungen zu 312 bestehenden Kunden. Für das vierte Quartal 2024 erwartet Upland einen Umsatz zwischen 65,9 und 71,9 Millionen Dollar sowie ein bereinigtes EBITDA von 13,4 bis 16,4 Millionen Dollar.

Positive
  • Reduced GAAP net loss to $1.7M from $8.7M YoY
  • Significant debt reduction with $177M Term Loans paydown
  • Added 122 new customers, including 18 major ones
  • Expanded relationships with 312 existing customers
Negative
  • Total revenue declined 10% YoY to $66.7M
  • Subscription and support revenue dropped 9% YoY to $63.8M
  • Adjusted EBITDA decreased to $14.0M from $16.2M YoY
  • Free cash flow declined to $4.2M from $17.8M YoY
  • Forecasting 7% revenue decline for full year 2024
  • Projected 14% decline in full year 2024 Adjusted EBITDA

Insights

The Q3 results paint a concerning picture with 10% YoY revenue decline to $66.7 million. While the GAAP net loss improved to $1.7 million from $8.7 million, key metrics show deterioration: Adjusted EBITDA dropped to $14.0 million (21% margin) from $16.2 million (22% margin) and free cash flow plummeted to $4.2 million from $17.8 million. The forward guidance suggests continued challenges with projected 7% revenue decline for FY2024. The $177 million term loan paydown is positive for the balance sheet, but declining core business metrics and customer churn remain significant concerns. The shift toward AI solutions hasn't yet translated into revenue growth, making the company's turnaround trajectory uncertain.

The strategic pivot toward AI integration, evidenced by BA Insight's Microsoft Azure marketplace presence and RightAnswers' KMWorld AI 100 recognition, shows promise but hasn't stemmed the revenue decline. While securing 122 new customers and 312 expansions demonstrates some market traction, the subscription revenue decline of 9% YoY indicates challenges in customer retention and pricing power. The G2 badge increase from 56 to 72 validates product quality, but competitive pressures in the digital transformation space are intensifying. The company needs to accelerate AI monetization and improve customer acquisition costs to reverse the negative growth trajectory.

AUSTIN, Texas--(BUSINESS WIRE)-- Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based tools for digital transformation, today announced financial and operating results for the third quarter 2024 and issued guidance for its fourth quarter and full year of 2024.

Third Quarter 2024 Financial Highlights

  • Total revenue was $66.7 million, a decrease of 10% from $74.1 million in the third quarter of 2023.
  • Subscription and support revenue was $63.8 million, a decrease of 9% from $70.0 million in the third quarter of 2023.
  • GAAP net loss was $1.7 million compared to a GAAP net loss of $8.7 million in the third quarter of 2023. GAAP net loss attributable to common stockholders was $3.1 million compared to GAAP net loss attributable to common stockholders of $10.0 million in the third quarter of 2023. GAAP net loss per share attributable to common stockholders was $0.12 per share, compared to a GAAP net loss per share attributable to common stockholders of $0.31 per share in the third quarter of 2023.
  • Adjusted EBITDA was $14.0 million, or 21% of total revenue, compared to $16.2 million, or 22% of total revenue, in the third quarter of 2023.
  • GAAP operating cash flow was $4.3 million, compared to GAAP operating cash flow of $18.3 million in the third quarter of 2023. Free cash flow was $4.2 million, compared to free cash flow of $17.8 million in the third quarter of 2023.
  • Cash on hand as of the end of the third quarter of 2024 was $59.7 million after making additional paydowns of $177 million on our Term Loans during the quarter.

"In Q3, we met our revenue and Adjusted EBITDA guidance midpoints, welcoming new customers across our portfolio, including for our Generative AI solutions," said Jack McDonald, Upland's chairman and chief executive officer. "From customer reviews on G2 to industry awards like the KMWorld AI 100, our products continue to earn strong market validation. In addition, we continue to expand market reach for our AI-enabled solutions, such as the recent availability of Upland BA Insight for Microsoft Azure AI Search in the Microsoft Azure Marketplace."

Third Quarter Business Highlights

  • We welcomed 122 new customers to Upland in the third quarter, including 18 new major customers. We also expanded relationships with 312 existing customers, 27 of which were major expansions. These new and expanded relationships were across our portfolio, including our Generative AI solutions.
  • We earned 72 badges in G2’s Fall 2024 market reports across our portfolio of solutions, up from 56 badges in the Summer 2024 reports. Upland RightAnswers, our AI knowledge management solution, garnered an impressive 17 badges, while Upland BA Insight, our AI enterprise search solution, secured several new recognitions.
  • We announced the availability of Upland BA Insight for Microsoft Azure AI Search in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure. BA Insight customers can now take advantage of the productive and trusted Azure cloud platform, with streamlined deployment and management. Built on Microsoft Azure AI Search, BA Insight for Azure AI Search combines the BA Insight user experience platform, BA Insight SmartHub, with over 90 Connectors. The solution securely brings user data into Azure AI Search and delivers intelligent, actionable content search experiences, without bouncing between multiple systems looking for the right information.
  • For the second year in a row, Upland RightAnswers has been named to the 2024 KMWorld AI 100, recognizing the top knowledge management companies leveraging the power of AI and other innovative software. This achievement supports Upland’s extensive efforts in AI, integrating the technology into products across its portfolio.

Business Outlook

For the quarter ending December 31, 2024, Upland expects reported total revenue to be between $65.9 and $71.9 million, including subscription and support revenue between $60.2 and $65.2 million, for a decline in total revenue of 5% at the midpoint from the quarter-ended December 31, 2023. Fourth quarter 2024 Adjusted EBITDA is expected to be between $13.4 and $16.4 million, for an Adjusted EBITDA margin of 22% at the midpoint. This Adjusted EBITDA guide at the midpoint is an increase of 6% from the quarter-ended December 31, 2023.

For the full year ending December 31, 2024, Upland expects reported total revenue to be between $272.6 and $278.6 million, including subscription and support revenue between $256.6 and $261.6 million, for a decline in total revenue of 7% at the midpoint from the year ended December 31, 2023. Full year 2024 Adjusted EBITDA is expected to be between $54.1 and $57.1 million, for an Adjusted EBITDA margin of 20% at the midpoint. This Adjusted EBITDA guide at the midpoint is a decline of 14% from the year ended December 31, 2023.

Conference Call Details

Upland's executive team will host a live conference call and webcast at 4:00 p.m. Central Time, 5:00 p.m. Eastern Time today to review Upland’s financial results and outlook for the business. The call can be accessed via a webcast on investor.uplandsoftware.com, or by dialing 1-800-715-9871 in North America or 1-646-307-1963 if outside North America, international rates apply. Attendees will need to use access code 8422976 to join the call. This webcast will contain forward-looking statements and other material information regarding Upland’s financial and operating results.

Following the completion of the conference call, a recording of the webcast will be made available at investor.uplandsoftware.com for twelve months.

About Upland Software

Upland Software, Inc. enables global businesses to work smarter with over 25 proven cloud software products that increase revenue, reduce costs, and deliver immediate value. Our solutions offer many integrated AI capabilities and cover digital marketing, knowledge management, contact center service, sales productivity, content lifecycle automation, and more. Upland's powerful cloud products are trusted by more than 10,000 global customers. Learn how Upland helps businesses achieve outcomes that matter at www.uplandsoftware.com.

Non-GAAP Financial Measures

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use the following non-GAAP financial measures: Adjusted EBITDA, non-GAAP net income (loss), non-GAAP net income (loss) per share and free cash flow.

We use these non-GAAP financial measures for financial and operational decision-making and as a means to evaluate period-to-period comparisons. Our management believes that these non-GAAP financial measures provide meaningful supplemental information regarding our performance and liquidity by excluding certain expenses and expenditures that may not be indicative of our recurring core business operating results, such as our revenues excluding the impact for foreign currency fluctuations or our operating performance excluding not only non-cash charges, but also discrete cash charges that are infrequent in nature. We believe that both management and investors benefit from referring to these non-GAAP financial measures in assessing our performance and when planning, forecasting, and analyzing future periods. These non-GAAP financial measures also facilitate management's internal comparisons to our historical performance and liquidity as well as comparisons to our competitors' operating results. We believe these non-GAAP financial measures are useful to investors both because they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making and they are used by our institutional investors and the analyst community to help them analyze the health of our business. For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measures, see the tables provided below in this release.

We are unable to reconcile any forward-looking non-GAAP financial measures to their directly comparable GAAP financial measures because the information which is needed to complete a reconciliation is unavailable at this time without unreasonable effort. Additionally, we are unable to quantify the impact of foreign currency exchange fluctuations on components of our income statement beyond revenues because the information which is needed to do so is unavailable at this time without unreasonable effort.

Upland defines Adjusted EBITDA as net income (loss), calculated in accordance with GAAP, plus depreciation and amortization expense, interest expense, net, other expense (income), net, provision (benefit) for income taxes, stock-based compensation expense, acquisition-related expenses, non-recurring litigation costs, purchase accounting adjustments for deferred revenue and impairment of goodwill.

Upland defines non-GAAP net income (loss) as net income (loss), calculated in accordance with GAAP, plus amortization of purchased intangible assets, amortization of debt discount, loss on debt extinguishment, stock-based compensation expenses, acquisition-related expenses, non-recurring litigation expenses, purchase accounting adjustments for deferred revenue, non-recurring provision for income tax, impairment of goodwill and the related tax effect of the adjustments above.

Upland defines free cash flow as GAAP operating cash flow less purchases of property and equipment.

Upland defines major accounts as accounts with greater than or equal to $25,000 in annual recurring revenue.

Upland defines major expansions as existing customers who expanded the amount of annual recurring revenue under their contract by at least $25,000.

Upland defines cash gross margin as product revenue less subscription and support cost of sales, excluding depreciation and amortization.

In connection with periodic reviews of our business, we have decided to discontinue the availability of certain non-strategic product offerings and a limited number of non-strategic customer contracts (collectively referred to as “Sunset Assets”).

Overage Charges are subscription and support revenues earned in addition to contractual minimum customer commitments as a result of the usage volume of services including text and e-mail messaging and third-party pass-through costs that exceed the levels stipulated in contracts with the Company.

Upland defines Core Organic Growth Rate as the percentage change between two reported periods in subscription and support revenue, excluding subscription and support revenue from Sunset Assets and Overage Charges. We calculate our year-over-year Core Organic Growth Rate as though all acquisitions or dispositions closed as of the end of the latest period were closed as of the first day of the prior year period presented. Core Organic Growth Rate does not represent actual organic revenue generated by our business as it stood at the beginning of the respective period.

Core Bookings and Core Churn exclude bookings and churn from Sunset Assets.

Forward-looking Statements

This release contains "forward-looking statements" within the meaning of Section 27A of the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements generally relate to future events or our future financial or operating performance, including our guidance related to future performance, and are subject to substantial risks, uncertainties and assumptions. We may not actually achieve the plans, intentions, or expectations disclosed in our forward-looking statements. Our forward-looking statements do not reflect the potential impact of any future acquisitions, mergers, dispositions, joint ventures, or investments we may make. Accordingly, you should not place undue reliance on these forward-looking statements. Forward-looking statements include any statement that does not directly relate to any historical or current fact and often include words such as “anticipate,” “believe,” “may,” “will,” “continue,” “seek,” “estimate,” “intend,” “hope,” “predict,” “could,” “should,” “would,” “project,” “plan,” “expect” or the negative or plural of these words or similar expressions, although not all forward-looking statements contain these words.

Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including, but are not limited to: our financial performance and our ability to achieve or sustain profitability or predict future results; our plans regarding future acquisitions, acquisition expense timing and our ability to consummate and integrate acquisitions; our ability to expand our go to market operations, including our marketing and sales organization and cross selling opportunities, and successfully increase sales of our products; our ability to obtain financing in the future on acceptable terms or at all; our expectations with respect to revenue, cost of revenue, average annual spend, margin expense and operating expenses in future periods; our expectations with regard to revenue from perpetual licenses and professional services; our ability to adapt to macroeconomic factors impacting the global economy, including foreign currency exchange risk, inflation and supply chain constraints; our ability to attract and retain customers; our ability to successfully enter new markets and manage our international expansion; our ability to comply with privacy laws and regulations; our ability to incorporate and deliver artificial intelligence (“AI”) functionality into our products and services; our ability to deliver high-quality customer service; our plans regarding, and our ability to effectively manage, our growth, including with respect to our growth investments; maintaining our senior management team and key personnel; the performance of our resellers; our ability to adapt to changing market conditions and competition; our ability to adapt to technological change and continue to innovate; global economic and financial market conditions and uncertainties; the growth of demand for cloud-based, digital transformation applications; our ability to integrate our applications with other software applications; maintaining and expanding our relationships with third parties; costs associated with defending intellectual property infringement and other claims; our ability to maintain, protect and enhance our brand and intellectual property; our expectations with regard to trends, such as seasonality, which affect our business; impairments to goodwill and other intangible assets; our beliefs regarding how our applications benefit customers and what our competitive strengths are; the operation, reliability and security of our third-party data centers; our expectations as to the timing of the discontinuation of any Sunset Assets, as well as the composition of Sunset Assets; our current level of indebtedness, including our exposure to variable interest rate risk; the potential elimination or limitation of tax incentives or tax losses and/or reductions of U.S. federal net operating losses; the risk that we did not consider another contingency included in this list; and factors that could affect our business and financial results identified in Upland's filings with the Securities and Exchange Commission (the "SEC"), including Upland's most recent 10-K filed with the SEC. Additional information will also be set forth in Upland's future quarterly reports on Form 10-Q, annual reports on Form 10-K and other filings that Upland makes with the SEC.

The forward-looking statements herein represent Upland's views as of the date of this press release, and these views could change. However, while Upland may elect to update these forward-looking statements at some point in the future, Upland specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing the views of Upland as of any date subsequent to the date of this press release.

 

Upland Software, Inc.

Condensed Consolidated Statements of Operations

(in thousands, except per share data, unaudited)

 

 

 

 

 

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

 

 

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Revenue:

 

 

 

 

 

 

 

 

Subscription and support

 

$

63,771

 

 

$

69,962

 

 

$

196,353

 

 

$

213,370

Perpetual license

 

 

1,106

 

 

 

1,494

 

 

 

4,306

 

 

 

4,317

 

Total product revenue

 

 

64,877

 

 

 

71,456

 

 

 

200,659

 

 

 

217,687

 

Professional services

 

 

1,815

 

 

 

2,665

 

 

 

6,108

 

 

 

7,987

 

Total revenue

 

 

66,692

 

 

 

74,121

 

 

 

206,767

 

 

 

225,674

 

Cost of revenue:

 

 

 

 

 

 

 

 

Subscription and support

 

 

18,449

 

 

 

20,853

 

 

 

57,525

 

 

 

66,411

 

Professional services and other

 

 

1,256

 

 

 

2,085

 

 

 

3,703

 

 

 

6,241

 

Total cost of revenue

 

 

19,705

 

 

 

22,938

 

 

 

61,228

 

 

 

72,652

 

Gross profit

 

 

46,987

 

 

 

51,183

 

 

 

145,539

 

 

 

153,022

 

Operating expenses:

 

 

 

 

 

 

 

 

Sales and marketing

 

 

16,325

 

 

 

16,860

 

 

 

50,134

 

 

 

46,904

 

Research and development

 

 

11,432

 

 

 

12,740

 

 

 

36,072

 

 

 

37,713

 

General and administrative

 

 

11,051

 

 

 

14,597

 

 

 

38,163

 

 

 

47,369

 

Depreciation and amortization

 

 

11,490

 

 

 

14,262

 

 

 

34,266

 

 

 

44,209

 

Acquisition-related expenses

 

 

 

 

 

443

 

 

 

 

 

 

2,609

 

Impairment of goodwill

 

 

 

 

 

 

 

 

87,227

 

 

 

128,755

 

Total operating expenses

 

 

50,298

 

 

 

58,902

 

 

 

245,862

 

 

 

307,559

 

Loss from operations

 

 

(3,311

)

 

 

(7,719

)

 

 

(100,323

)

 

 

(154,537

)

Other income (expense):

 

 

 

 

 

 

 

 

Interest income (expense), net

 

 

2,337

 

 

 

(2,525

)

 

 

(7,677

)

 

 

(13,362

)

Other income (expense), net

 

 

(229

)

 

 

103

 

 

 

(109

)

 

 

911

 

Total other income (expense)

 

 

2,108

 

 

 

(2,422

)

 

 

(7,786

)

 

 

(12,451

)

Loss before benefit from (provision for) income taxes

 

 

(1,203

)

 

 

(10,141

)

 

 

(108,109

)

 

 

(166,988

)

Benefit from (provision for) income taxes

 

 

(530

)

 

 

1,471

 

 

 

(1,193

)

 

 

3,126

 

Net loss

 

$

(1,733

)

 

$

(8,670

)

 

$

(109,302

)

 

$

(163,862

)

Preferred stock dividends

 

 

(1,406

)

 

 

(1,344

)

 

 

(4,171

)

 

 

(3,988

)

Net loss attributable to common stockholders

 

$

(3,139

)

 

$

(10,014

)

 

$

(113,473

)

 

$

(167,850

)

Net loss per common share:

 

 

 

 

 

 

 

 

Net loss per common share, basic and diluted

 

$

(0.12

)

 

$

(0.31

)

 

$

(4.07

)

 

$

(5.17

)

Weighted-average common shares outstanding, basic and diluted

 

 

27,292,410

 

 

 

32,579,544

 

 

 

27,850,947

 

 

 

32,438,682

 

Upland Software, Inc.

Condensed Consolidated Balance Sheets

(in thousands)

 

 

 

September 30,

 

December 31,

 

 

 

2024

 

 

 

2023

 

 

 

(unaudited)

 

 

ASSETS

 

 

 

 

Current assets:

 

 

 

 

Cash and cash equivalents

 

$

59,739

 

 

$

236,559

 

Accounts receivable, net of allowance

 

 

31,849

 

 

 

38,765

 

Deferred commissions, current

 

 

9,192

 

 

 

10,429

 

Unbilled receivables

 

 

3,505

 

 

 

2,701

 

Income tax receivable, current

 

 

2,931

 

 

 

3,775

 

Prepaid expenses and other current assets

 

 

10,731

 

 

 

8,004

 

Total current assets

 

 

117,947

 

 

 

300,233

 

Tax credits receivable

 

 

1,319

 

 

 

1,657

 

Property and equipment, net

 

 

1,559

 

 

 

1,932

 

Operating lease right-of-use asset

 

 

1,595

 

 

 

2,929

 

Intangible assets, net

 

 

142,652

 

 

 

182,349

 

Goodwill

 

 

269,010

 

 

 

353,778

 

Deferred commissions, noncurrent

 

 

11,866

 

 

 

12,568

 

Interest rate swap assets

 

 

8,576

 

 

 

14,270

 

Other assets

 

 

414

 

 

 

308

 

Total assets

 

$

554,938

 

 

$

870,024

 

LIABILITIES, CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS' EQUITY

Current liabilities:

 

 

 

 

Accounts payable

 

$

8,788

 

 

$

8,137

 

Accrued compensation

 

 

6,707

 

 

 

7,174

 

Accrued expenses and other current liabilities

 

 

6,085

 

 

 

7,050

 

Deferred revenue

 

 

92,740

 

 

 

102,763

 

Operating lease liabilities, current

 

 

1,278

 

 

 

2,351

 

Current maturities of notes payable

 

 

3,378

 

 

 

3,172

 

Total current liabilities

 

 

118,976

 

 

 

130,647

 

Notes payable, less current maturities

 

 

293,912

 

 

 

473,502

 

Deferred revenue, noncurrent

 

 

3,296

 

 

 

3,860

 

Operating lease liabilities, noncurrent

 

 

843

 

 

 

1,597

 

Noncurrent deferred tax liability, net

 

 

14,706

 

 

 

16,025

 

Other long-term liabilities

 

 

489

 

 

 

461

 

Total liabilities

 

432,222

 

 

 

626,092

 

Series A Convertible Preferred stock

 

121,809

 

 

 

117,638

 

Stockholders’ equity:

 

 

 

Common stock

 

3

 

 

 

3

 

Additional paid-in capital

 

605,353

 

 

 

608,995

 

Accumulated other comprehensive income (loss)

 

(6,275

)

 

 

6,168

 

Accumulated deficit

 

(598,174

)

 

 

(488,872

)

Total stockholders’ equity

 

907

 

 

 

126,294

 

Total liabilities, convertible preferred stock and stockholders’ equity

 

$

554,938

 

 

$

870,024

 

Upland Software, Inc.

Condensed Consolidated Statements of Cash Flows

(in thousands, unaudited)

 

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

 

 

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Operating activities

 

 

 

 

 

 

 

 

Net loss

 

$

(1,733

)

 

$

(8,670

)

 

$

(109,302

)

 

$

(163,862

)

Adjustments to reconcile net loss to net cash provided by operating activities:

 

 

 

 

 

 

 

 

Depreciation and amortization

 

 

13,807

 

 

 

17,692

 

 

 

41,406

 

 

 

54,475

 

Deferred income taxes

 

 

(89

)

 

 

23

 

 

 

(1,265

)

 

 

(2,651

)

Amortization of deferred costs

 

 

3,076

 

 

 

3,242

 

 

 

9,152

 

 

 

9,909

 

Foreign currency re-measurement gain

 

 

(65

)

 

 

(101

)

 

 

(759

)

 

 

(983

)

Non-cash interest, net and other income, net

 

 

(7,492

)

 

 

(3,232

)

 

 

(9,268

)

 

 

(2,080

)

Non-cash stock-based compensation expense

 

 

3,423

 

 

 

5,360

 

 

 

12,078

 

 

 

18,192

 

Non-cash loss on impairment of goodwill

 

 

 

 

 

 

 

 

87,227

 

 

 

128,755

 

Non-cash loss on retirement of fixed assets

 

 

 

 

 

12

 

 

 

18

 

 

 

46

 

Changes in operating assets and liabilities, net of purchase business combinations:

 

 

 

 

 

 

 

 

Accounts receivable

 

 

(1,269

)

 

 

(3,044

)

 

 

7,093

 

 

 

10,168

 

Prepaid expenses and other current assets

 

 

898

 

 

 

(3,756

)

 

 

(2,705

)

 

 

(5,405

)

Other assets

 

 

(2,252

)

 

 

17,134

 

 

 

(7,159

)

 

 

12,259

 

Accounts payable

 

 

1,254

 

 

 

346

 

 

 

641

 

 

 

(871

)

Accrued expenses and other liabilities

 

 

(2,102

)

 

 

(623

)

 

 

(1,396

)

 

 

(4,729

)

Deferred revenue

 

 

(3,149

)

 

 

(6,075

)

 

 

(10,863

)

 

 

(12,069

)

Net cash provided by operating activities

 

 

4,307

 

 

 

18,308

 

 

 

14,898

 

 

 

41,154

 

Investing activities

 

 

 

 

 

 

 

 

Purchase of property and equipment

 

 

(105

)

 

 

(530

)

 

 

(562

)

 

 

(1,034

)

Net cash used in investing activities

 

 

(105

)

 

 

(530

)

 

 

(562

)

 

 

(1,034

)

Financing activities

 

 

 

 

 

 

 

 

Payments of debt costs

 

 

 

 

 

(14

)

 

 

(77

)

 

 

(190

)

Payments on notes payable

 

 

(178,350

)

 

 

(36,350

)

 

 

(181,050

)

 

 

(39,050

)

Stock repurchases and retirement

 

 

 

 

 

(3,215

)

 

 

(10,958

)

 

 

(3,215

)

Taxes paid related to net share settlement of equity awards

 

 

(190

)

 

 

(354

)

 

 

(753

)

 

 

(742

)

Issuance of common stock, net of issuance costs

 

 

 

 

 

1

 

 

 

 

 

 

2

 

Additional consideration paid to sellers of businesses

 

 

 

 

 

 

 

 

 

 

 

(5,550

)

Net cash used in financing activities

 

 

(178,540

)

 

 

(39,932

)

 

 

(192,838

)

 

 

(48,745

)

Effect of exchange rate fluctuations on cash

 

 

1,702

 

 

 

(811

)

 

 

1,682

 

 

 

(437

)

Change in cash and cash equivalents

 

 

(172,636

)

 

 

(22,965

)

 

 

(176,820

)

 

 

(9,062

)

Cash and cash equivalents, beginning of period

 

 

232,375

 

 

 

262,556

 

 

 

236,559

 

 

 

248,653

 

Cash and cash equivalents, end of period

 

$

59,739

 

 

$

239,591

 

 

$

59,739

 

 

$

239,591

 

Supplemental disclosures of cash flow information:

 

 

 

 

 

 

 

 

Cash paid for interest, net of interest rate swaps

 

$

6,844

 

 

$

8,721

 

 

$

24,409

 

 

$

23,147

 

Cash paid (received) for taxes, net of refunds

 

$

(1,360

)

 

$

1,255

 

 

$

1,802

 

 

$

6,227

 

Upland Software, Inc.

Reconciliation of Adjusted EBITDA

(in thousands, unaudited)

 

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

 

 

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Reconciliation of Net Loss to Adjusted EBITDA:

 

 

 

 

 

 

 

 

Net loss

 

$

(1,733

)

 

$

(8,670

)

 

$

(109,302

)

 

$

(163,862

)

Add:

 

 

 

 

 

 

 

 

Depreciation and amortization expense

 

 

13,807

 

 

 

17,692

 

 

 

41,406

 

 

 

54,475

 

Interest expense (income), net

 

 

(2,337

)

 

 

2,525

 

 

 

7,677

 

 

 

13,362

 

Other expense (income), net

 

 

229

 

 

 

(103

)

 

 

109

 

 

 

(911

)

Provision for (benefit from) income taxes

 

 

530

 

 

 

(1,471

)

 

 

1,193

 

 

 

(3,126

)

Stock-based compensation expense

 

 

3,423

 

 

 

5,360

 

 

 

12,078

 

 

 

18,192

 

Acquisition-related expense

 

 

 

 

 

443

 

 

 

 

 

 

2,609

 

Non-recurring litigation costs

 

 

24

 

 

 

277

 

 

 

152

 

 

 

427

 

Purchase accounting deferred revenue discount

 

 

57

 

 

 

106

 

 

 

198

 

 

 

465

 

Impairment of goodwill

 

 

 

 

 

 

 

 

87,227

 

 

 

128,755

 

Adjusted EBITDA

 

$

14,000

 

 

$

16,159

 

 

$

40,738

 

 

$

50,386

 

Upland Software, Inc.

Reconciliation of Non-GAAP Net Loss and Non-GAAP EPS

(in thousands, except share and per share data, unaudited)

 

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

 

 

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Reconciliation of Net Loss to non-GAAP Net Income:

 

 

 

 

 

 

 

 

Net loss

 

$

(1,733

)

 

$

(8,670

)

 

$

(109,302

)

 

$

(163,862

)

Add:

 

 

 

 

 

 

 

 

Stock-based compensation expense

 

 

3,423

 

 

 

5,360

 

 

 

12,078

 

 

 

18,192

 

Amortization of purchased intangibles

 

 

13,475

 

 

 

17,240

 

 

 

40,497

 

 

 

53,382

 

Amortization of debt discount

 

 

578

 

 

 

580

 

 

 

1,744

 

 

 

1,732

 

Acquisition-related expense

 

 

 

 

 

443

 

 

 

 

 

 

2,609

 

Nonrecurring litigation expense

 

 

24

 

 

 

277

 

 

 

152

 

 

 

427

 

Purchase accounting deferred revenue discount

 

 

57

 

 

 

106

 

 

 

198

 

 

 

465

 

Impairment of goodwill

 

 

 

 

 

 

 

 

87,227

 

 

 

128,755

 

Tax effect of adjustments above

 

 

(1,187

)

 

 

(2,402

)

 

 

(4,414

)

 

 

(9,207

)

Non-GAAP net income

 

$

14,637

 

 

$

12,934

 

 

$

28,180

 

 

$

32,493

 

 

 

 

 

 

 

 

 

 

Weighted average common shares outstanding, basic

 

 

27,292,410

 

 

 

32,579,544

 

 

 

27,850,947

 

 

 

32,438,682

 

Weighted average common shares outstanding, diluted

 

 

34,812,257

 

 

 

39,423,806

 

 

 

35,029,418

 

 

 

39,217,582

 

Non-GAAP earnings per share, basic

 

$

0.54

 

 

$

0.40

 

 

$

1.01

 

 

$

1.00

 

Non-GAAP earnings per share, diluted

 

$

0.42

 

 

$

0.33

 

 

$

0.80

 

 

$

0.83

 

Upland Software, Inc.

Reconciliation of Operating Cash Flow to Free Cash Flow

(in thousands, unaudited)

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

 

 

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Reconciliation of operating cash flow to Free Cash Flow:

 

 

 

 

 

 

 

 

Net cash provided by operating activities

 

$

4,307

 

 

$

18,308

 

 

$

14,898

 

 

$

41,154

 

Less: Purchase of property and equipment

 

 

(105

)

 

 

(530

)

 

 

(562

)

 

 

(1,034

)

Free Cash Flow

 

$

4,202

 

 

$

17,778

 

 

$

14,336

 

 

$

40,120

 

Upland Software, Inc.

Supplemental Financial Information

(in thousands, unaudited)

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

 

 

2024

 

 

2023

 

 

2024

 

 

2023

Stock-based compensation:

 

 

 

 

 

 

 

 

Cost of revenue

 

$

199

 

$

246

 

$

584

 

$

850

Research and development

 

 

470

 

 

608

 

 

1,714

 

 

1,911

Sales and marketing

 

 

398

 

 

429

 

 

1,156

 

 

1,563

General and administrative

 

 

2,356

 

 

4,077

 

 

8,624

 

 

13,868

Total

 

$

3,423

 

$

5,360

 

$

12,078

 

$

18,192

Three Months Ended September 30,

 

Nine Months Ended September 30,

 

 

2024

 

 

2023

 

 

2024

 

 

2023

Depreciation:

 

 

 

 

 

 

 

 

Cost of revenue

 

$

 

$

1

 

$

 

$

5

Operating expense

 

 

332

 

 

451

 

 

909

 

 

1,088

Total

$

332

 

$

452

 

$

909

 

$

1,093

 

 

 

 

 

 

Amortization:

 

 

 

 

 

 

 

Cost of revenue

 

$

2,317

 

$

3,429

 

$

7,140

 

$

10,261

Operating expense

 

 

11,158

 

 

13,811

 

 

33,357

 

 

43,121

Total

 

$

13,475

 

$

17,240

 

$

40,497

 

$

53,382

 

Investor Relations Contact:

Michael D. Hill

investor-relations@uplandsoftware.com

512-960-1031

Media Contact:

Lloyd Berry

media@uplandsoftware.com

512-960-1010

Source: Upland Software, Inc.

FAQ

What was Upland Software's (UPLD) revenue in Q3 2024?

Upland Software reported total revenue of $66.7 million in Q3 2024, representing a 10% decrease from $74.1 million in Q3 2023.

How many new customers did Upland Software (UPLD) acquire in Q3 2024?

Upland Software welcomed 122 new customers in Q3 2024, including 18 new major customers.

What is Upland Software's (UPLD) Q4 2024 revenue guidance?

Upland Software expects Q4 2024 total revenue to be between $65.9 and $71.9 million, representing a 5% decline at the midpoint compared to Q4 2023.

What was Upland Software's (UPLD) Adjusted EBITDA in Q3 2024?

Upland Software reported Adjusted EBITDA of $14.0 million in Q3 2024, or 21% of total revenue, compared to $16.2 million in Q3 2023.

Upland Software, Inc.

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