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Leading Rideshare Companies Launch Industry Sharing Safety Program in the U.S.

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Uber and Lyft have launched the Industry Sharing Safety Program, aiming to enhance safety in the ridesharing sector by sharing deactivation information related to serious safety incidents, including sexual and physical assaults. Administered by HireRight, the program will collect and manage data from participating companies, ensuring adherence to safety standards and privacy measures. Open to other transportation services, the initiative seeks to create a safer community and improve driver screening processes. Industry leaders, including Tony West from Uber and Jennifer Brandenburger from Lyft, endorse the collaborative effort.

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  • Launch of the Industry Sharing Safety Program to enhance rideshare safety.
  • Collaboration with HireRight to ensure best practices in safety data management.
  • Open to other transportation companies, encouraging industry-wide participation.
  • Focus on comprehensive and survivor-centric processes prioritizing safety.
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  • None.

Uber and Lyft today announced the Industry Sharing Safety Program, a first-of-its-kind effort to share information about the drivers and delivery people deactivated from each company’s platform for the most serious safety incidents including sexual assault and physical assaults resulting in a fatality.

The goal of the Program is to further enhance the safety of the entire ridesharing industry and equip companies with important safety information to protect their customers. Lyft and Uber will share information about driver deactivations related to the five most critical safety issues within the National Sexual Violence Resource Center’s (NSVRC) Sexual Misconduct and Sexual Violence Taxonomy, along with physical assault fatalities.

The information sharing will be administered by HireRight, an industry-leading workforce solutions provider that will collect and manage the data from individual companies, match and share information between the companies, and ensure that each company is abiding by best practices and industry standards informed by sexual violence prevention experts and the NSVRC Taxonomy.

The companies have worked with HireRight to develop a survivor-centric, comprehensive process that incorporates learnings from anti-sexual violence advocates over the past several years and prioritizes safety, privacy and fairness for both drivers and survivors.

Moving forward, the Program will be open to other transportation and delivery network companies within the United States. Participants must agree to specific requirements including meeting data accuracy expectations, applying the shared taxonomy to consistently classify incident reports, maintaining consistent and fair handling procedures and privacy measures, and communicating data on deactivated drivers with HIreRight to be shared with the other participants.

“Safety should never be proprietary. You should be safe no matter what ridesharing platform you choose. We’re thrilled to come together with Lyft to improve safety for the entire industry,” said Tony West, senior vice president and chief legal officer at Uber. “Tackling these tough safety issues is bigger than any one of us and this new Industry Sharing Safety Program demonstrates the value of working collaboratively with experts, advocates and others to make a meaningful difference. We encourage more companies to join us.”

“Sexual assault is drastically underreported, making these crimes less likely to show up in our rigorous background check and screening processes,” said Jennifer Brandenburger, head of policy development at Lyft. “With the Industry Sharing Safety Program, Lyft and Uber are working together to further enhance our screening capabilities, as well as the safety of the entire rideshare industry.”

“Uber and Lyft have demonstrated thoughtful leadership with the Industry Sharing Safety Program. By putting aside competition, they are placing users first and building a safer rideshare community for all,” said Scott Berkowitz, RAINN president and founder. “Sexual violence thrives in secrecy. Thanks to this initiative, perpetrators will no longer be able to hide or escape accountability by simply switching ridesharing platforms.”

The National Action Network applauds Uber and Lyft for coming together to create the Industry Sharing Safety Program,” said the Rev. Al Sharpton, founder and president of the National Action Network. “Preventing serious safety incidents like sexual assault takes cooperation, even from industry competitors, and your work here will benefit everyone in the industry.”

“Today Drive Forward commends Uber and Lyft for putting the safety of rideshare first, just as our over 2,000 gig-worker members do every day on the roads of Washington State,” said Michael Wolfe, executive director, Drive Forward. “We agree that, after a thorough deactivation review process, drivers committing these profoundly serious infractions should be held accountable for their actions by being removed from the platforms, so riders can feel confident their driver is safe. As a fellow rideshare driver, I also do not want people who abuse the trust riders place in us to be giving rides, as it makes our jobs harder and damages all drivers’ reputations.”

FAQ

What is the Industry Sharing Safety Program by UBER?

The Industry Sharing Safety Program is a collaboration between Uber and Lyft to share information about driver deactivations for serious safety incidents.

When was the Industry Sharing Safety Program launched by UBER and Lyft?

The Industry Sharing Safety Program was announced on March 11, 2021.

How does UBER's safety program impact rideshare safety?

The program aims to enhance the safety of the ridesharing industry by sharing critical safety information between Uber and Lyft.

What types of incidents will be shared under UBER's safety program?

The program focuses on serious incidents such as sexual assaults and physical assault fatalities.

Who administers the Industry Sharing Safety Program for UBER?

The program is administered by HireRight, which manages the safety data sharing process.

Is UBER's safety program open to other companies?

Yes, the Industry Sharing Safety Program is open to other transportation and delivery network companies in the U.S.

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