United Customers Can Now Schedule COVID Tests and be Automatically Cleared for Travel Directly through the Travel-Ready Center

Rhea-AI Summary

United Airlines has enhanced its Travel-Ready Center, allowing customers to schedule COVID-19 tests through its app. With over 200 testing providers, users can book appointments and verify results needed for travel. Since its launch in January 2021, the center has processed more than 275,000 COVID-19 tests. United remains an industry leader in travel safety, being the first to offer COVID-19 tests on specific routes and requiring self-health assessments.

Positive

• Enhanced Travel-Ready Center with over 200 testing providers.
• Processed more than 275,000 COVID-19 tests since launch.
• First airline to offer COVID-19 tests and self-health assessments.

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• None.

CHICAGO, April 21, 2021 /PRNewswire/ -- Since the Travel-Ready Center launched in January, United customers have been able to easily access testing or vaccine requirements needed for travel destinations, upload completed testing results and vaccine records as well as have them verified, all within the United App. Today, the industry-leading digital platform gets even better as customers can now choose from more than 200 COVID-19 testing providers across the country, book appointments and receive confirmation whether their test results meet their destination's requirements. Once the test is validated, customers will see a status indicator informing them that they are "travel-ready" and receive their mobile boarding pass. United is the only airline that offers its customers these services as part of an integrated experience within its app and website and since launch, the airline has processed more than 275,000 COVID-19 tests through the Travel-Ready Center.

"We continue to look for innovative solutions that make travel easier and safer for our customers and employees," said United's Chief Customer Officer Toby Enqvist. "This new feature enables customers to travel with confidence knowing they can quickly locate a testing provider if they need one, schedule an appointment and get the results they need – all within the United Travel-Ready Center experience." 

United customers will have access to more than 200 testing sites in the TrustAssure network, including testing sites within United's hubs of Chicago, Houston, New York/Newark, Los Angeles and San Francisco as well as those located at many drug store and pharmacy chains. In the weeks and months ahead, the airline plans to expand availability to more U.S. cities, and add access to international testing sites for customers flying to the U.S. This process was designed with privacy in mind so that limited personal data is involved.

This new and updated ability to schedule a COVID-19 test and upload results directly within the Travel-Ready Center is just one of the many industry-first solutions United has introduced to make travel easier and safer during the pandemic. United was the first airline to offer COVID-19 tests to customers traveling from San Francisco to Hawaii, and the first to launch a free transatlantic COVID-19 testing pilot program for customers traveling from Newark to London. United also was the first domestic airline to require customers to perform a self-health assessment prior to flying.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".

 

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SOURCE United Airlines

FAQ

What is the Travel-Ready Center launched by United Airlines?

The Travel-Ready Center is a digital platform that allows United customers to access COVID-19 testing and vaccine requirements, schedule tests, and verify results directly through the United app.

How many COVID-19 tests has United Airlines processed?

United Airlines has processed over 275,000 COVID-19 tests through its Travel-Ready Center since its launch in January 2021.

What cities have access to United's COVID-19 testing options?

United customers can access testing sites in major hubs like Chicago, Houston, New York/Newark, Los Angeles, and San Francisco, with plans for further expansion.

When did United Airlines launch the Travel-Ready Center?

The Travel-Ready Center was launched in January 2021.

What unique features does United Airlines offer regarding COVID-19 testing?

United Airlines was the first to offer COVID-19 tests for specific routes and to require customers to complete a self-health assessment prior to flying.