Arkansas Department of Labor and Licensing Selects Tyler Technologies’ Augmented Field Operations Solution
Tyler Technologies (NYSE: TYL) has signed an agreement with the Arkansas Department of Labor and Licensing (ADLL) to implement its Augmented Field Operations platform. This solution will provide ADLL with an enterprise view of inspections across eleven agencies, utilizing AI tools and automation to enhance inspector efficiency and reduce travel costs through scheduling and route optimization.
The new system will integrate with ADLL's existing Tyler licensing solution, accelerating the department's transformation efforts and eliminating labor-intensive processes. By implementing the solution in the cloud, powered by Amazon Web Services (AWS), ADLL can leverage enhanced security and reliability. The platform is expected to increase operational efficiencies, provide data-rich visualizations for informed decision-making, improve customer responsiveness, and offer a user-friendly interface to promote productivity.
Tyler Technologies (NYSE: TYL) ha firmato un accordo con il Dipartimento del Lavoro e della Licenza dell'Arkansas (ADLL) per implementare la sua piattaforma di Operazioni sul Campo Aumentate. Questa soluzione fornirà all'ADLL una visione aziendale delle ispezioni across undici agenzie, utilizzando strumenti di AI e automazione per migliorare l'efficienza degli ispettori e ridurre i costi di viaggio attraverso la pianificazione e l'ottimizzazione dei percorsi.
Il nuovo sistema si integrerà con la soluzione di licenza Tyler esistente dell'ADLL, accelerando gli sforzi di trasformazione del dipartimento ed eliminando processi laboriosi. Implementando la soluzione nel cloud, supportata da Amazon Web Services (AWS), l'ADLL potrà sfruttare una maggiore sicurezza e affidabilità. Si prevede che la piattaforma aumenti l'efficienza operativa, fornisca visualizzazioni ricche di dati per decisioni informate, migliori la reattività verso i clienti e offra un'interfaccia facile da usare per promuovere la produttività.
Tyler Technologies (NYSE: TYL) ha firmado un acuerdo con el Departamento de Trabajo y Licencias de Arkansas (ADLL) para implementar su plataforma de Operaciones de Campo Aumentadas. Esta solución proporcionará al ADLL una vista empresarial de las inspecciones en once agencias, utilizando herramientas de IA y automatización para mejorar la eficiencia de los inspectores y reducir los costos de viaje a través de la programación y optimización de rutas.
El nuevo sistema se integrará con la solución de licencias existente de Tyler para el ADLL, acelerando los esfuerzos de transformación del departamento y eliminando procesos que requieren mucho trabajo. Al implementar la solución en la nube, impulsada por Amazon Web Services (AWS), el ADLL podrá aprovechar una mayor seguridad y confiabilidad. Se espera que la plataforma aumente la eficiencia operativa, proporcione visualizaciones ricas en datos para una toma de decisiones informada, mejore la capacidad de respuesta al cliente y ofrezca una interfaz amigable para promover la productividad.
타일러 테크놀로지스(Tyler Technologies, NYSE: TYL)는 아칸소주 노동 및 라이센스 부서(ADLL)와 증강 현장 운영 플랫폼을 구현하기 위한 협약을 체결했습니다. 이 솔루션은 ADLL에게 11개 기관의 검사에 대한 기업적 관점을 제공하며, AI 도구와 자동화를 활용하여 검사원의 효율성을 높이고 일정 관리 및 경로 최적화를 통해 여행 비용을 줄입니다.
새로운 시스템은 ADLL의 기존 타일러 라이센스 솔루션과 통합되어 부서의 변혁 노력을 가속화하고 노동 집약적인 프로세스를 제거합니다. 아마존 웹 서비스(AWS)로 지원되는 클라우드에서 솔루션을 구현함으로써 ADLL은 향상된 보안과 신뢰성을 활용할 수 있습니다. 이 플랫폼은 운영 효율성을 증가시키고, 데이터 기반의 시각화를 제공하여 정보에 기반한 의사 결정을 지원하며, 고객 반응성을 개선하고, 생산성을 촉진하기 위해 사용자 친화적인 인터페이스를 제공합니다.
Tyler Technologies (NYSE: TYL) a signé un accord avec le Département du Travail et des Licences de l'Arkansas (ADLL) pour mettre en œuvre sa plateforme d'opérations de terrain augmentées. Cette solution fournira à l'ADLL une vue d'ensemble des inspections à travers onze agences, en utilisant des outils d'IA et de l'automatisation pour améliorer l'efficacité des inspecteurs et réduire les coûts de déplacement grâce à la planification et à l'optimisation des itinéraires.
Le nouveau système s'intégrera à la solution de licence Tyler existante de l'ADLL, accélérant les efforts de transformation du département et éliminant les processus laborieux. En implémentant la solution dans le cloud, soutenue par Amazon Web Services (AWS), l'ADLL pourra bénéficier d'une sécurité et d'une fiabilité accrues. La plateforme devrait augmenter l'efficacité opérationnelle, fournir des visualisations riches en données pour une prise de décision éclairée, améliorer la réactivité envers les clients et offrir une interface conviviale pour favoriser la productivité.
Tyler Technologies (NYSE: TYL) hat eine Vereinbarung mit dem Arkansas Department of Labor and Licensing (ADLL) unterzeichnet, um seine Augmented Field Operations-Plattform zu implementieren. Diese Lösung wird dem ADLL eine unternehmensweite Sicht auf Inspektionen in elf Agenturen bieten, indem K.I.-Werkzeuge und Automatisierung eingesetzt werden, um die Effizienz der Inspektoren zu steigern und Reisekosten durch Terminplanung und Routenoptimierung zu senken.
Das neue System wird mit der bestehenden Lizenzlösung von Tyler des ADLL integriert, wodurch die Transformationsbemühungen der Abteilung beschleunigt und arbeitsintensive Prozesse beseitigt werden. Durch die Implementierung der Lösung in der Cloud, unterstützt von Amazon Web Services (AWS), kann das ADLL von verbesserter Sicherheit und Zuverlässigkeit profitieren. Es wird erwartet, dass die Plattform die Betriebseffizienz steigert, datengestützte Visualisierungen für informierte Entscheidungsfindung bietet, die Kundenreaktionsfähigkeit verbessert und eine benutzerfreundliche Schnittstelle bietet, um die Produktivität zu fördern.
- Signed agreement with Arkansas Department of Labor and Licensing for Augmented Field Operations platform
- Integration with existing Tyler licensing solution to accelerate transformation efforts
- Cloud implementation powered by Amazon Web Services (AWS) for enhanced security and reliability
- Expected to increase operational efficiencies and improve customer responsiveness
- Expansion of 20-year partnership with ADLL
- None.
Insights
Tyler Technologies' agreement with the Arkansas Department of Labor and Licensing (ADLL) for the Augmented Field Operations platform is a significant development for the company. This deal expands Tyler's 20-year partnership with ADLL and integrates with their existing licensing solution, creating a more comprehensive offering.
The implementation will standardize inspection processes across eleven state agencies, potentially leading to increased efficiency and cost savings for ADLL. Key features like AI tools, automation and route optimization are expected to reduce travel costs and increase the number of inspections conducted.
For investors, this deal demonstrates Tyler's ability to upsell existing clients and expand its footprint within state governments. The integration of multiple solutions showcases the company's ecosystem strategy, which can lead to higher customer retention and increased revenue per client. While the financial terms weren't disclosed, the long-term nature of government contracts suggests a stable revenue stream for Tyler Technologies.
This implementation by Tyler Technologies represents a significant step in digital transformation for state government operations. The integration of the Augmented Field Operations platform with the existing Regulatory Licensing and Permitting System creates a comprehensive ecosystem for ADLL, potentially setting a precedent for other state agencies.
The cloud-based deployment, powered by AWS, aligns with modern government IT strategies, offering enhanced security and reliability. The focus on data-rich visualizations and informed decision-making capabilities addresses the growing need for data-driven governance.
For Tyler Technologies, this project strengthens its position in the government technology sector. The company's ability to deliver integrated solutions that drive efficiency and cost savings in government operations could lead to increased market share and potential contracts with other state agencies looking for similar modernization efforts.
New solution will standardize inspection processes across eleven state agencies
“We are pleased to select Tyler’s solution to help us overcome challenges related to inspection scheduling, route planning, and redundant data entry,” said Daryl Bassett, secretary of the Arkansas Department of Labor and Licensing. “With the help of Tyler’s Augmented Field Operations, we’ll soon be able to conduct more inspections across
ADLL has long been a leader in digital transformation, beginning with its commitment to standardizing licensing processes across 21 licensing agencies with Tyler’s Regulatory Licensing and Permitting System. Recently, ADLL was recognized as a 2024 Center for Digital Government State Project Experience Award winner for its ability to drive efficiencies and cost savings for its state government through Tyler’s Regulatory Licensing and Permitting System. The department desired a new system to modernize its inspection processes that are currently fragmented across 11 inspections agencies.
By selecting Tyler's Augmented Field Operations, ADLL is also integrating the platform with its Tyler licensing solution. This integration will accelerate the department’s transformation efforts and will help eliminate labor-intensive processes while significantly enhancing inspector efficiency, data access and overall user experience. By implementing Tyler’s solution in the cloud, ADLL can leverage the security and reliability of the cloud environment, powered by Amazon Web Services (AWS).
Additional expected new capabilities and benefits of implementing Tyler’s Augmented Field Operations include:
- Increased operational efficiencies while enabling field users and administrative staff to be more productive
- Providing data-rich visualizations that empower leadership to make informed decisions, identify trends, and prioritize field visits effectively
- Improved accessibility and responsiveness to external and internal customer needs
- A new user-friendly interface to promote system use and productivity
“We’re excited to expand our 20-year partnership with ADLL through the addition of Tyler’s Augmented Field Operations,” said Christy Williams, general manager, Tyler’s
About Tyler Technologies, Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of integrated software and technology services for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 44,000 successful installations across 13,000 locations, with clients in all 50 states,
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Jennifer Kepler
Tyler Technologies
972.713.3770
Media.team@tylertech.com
Source: Tyler Technologies
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