TTEC Achieves Silver Certification in Management Leadership for Tomorrow's Black Equity at Work Program
TTEC Holdings (NASDAQ: TTEC) has achieved Silver Certification in Management Leadership for Tomorrow's (MLT) Black Equity at Work program, demonstrating progress in advancing racial equity. The certification recognizes TTEC's commitment across core business functions including hiring, promotion, compensation, and workplace inclusion.
The certification followed a rigorous evaluation process assessing the company's progress in key areas: Black representation at all levels, inclusive workplace culture, fair compensation practices, and employee development opportunities. TTEC's employee resource group, Champions of Color, has been instrumental in fostering an inclusive environment through various initiatives and cultural celebrations.
TTEC Holdings (NASDAQ: TTEC) ha ottenuto la certificazione Silver nel programma Black Equity at Work di Management Leadership for Tomorrow (MLT), dimostrando progressi nell'avanzamento dell'equità razziale. La certificazione riconosce l'impegno di TTEC in funzioni aziendali fondamentali come assunzione, promozione, retribuzione e inclusione sul posto di lavoro.
La certificazione è seguita a un rigoroso processo di valutazione che ha analizzato i progressi dell'azienda in aree chiave: rappresentanza nera a tutti i livelli, cultura del posto di lavoro inclusiva, pratiche di retribuzione eque e opportunità di sviluppo professionale per i dipendenti. Il gruppo di risorse per i dipendenti di TTEC, Champions of Color, è stato fondamentale nella creazione di un ambiente inclusivo attraverso varie iniziative e celebrazioni culturali.
TTEC Holdings (NASDAQ: TTEC) ha logrado la certificación Silver en el programa Black Equity at Work de Management Leadership for Tomorrow (MLT), lo que demuestra un progreso en el avance de la equidad racial. La certificación reconoce el compromiso de TTEC en funciones empresariales clave como contratación, promoción, compensación e inclusión en el lugar de trabajo.
La certificación siguió a un riguroso proceso de evaluación que valoró el progreso de la empresa en áreas clave: representación negra en todos los niveles, cultura laboral inclusiva, prácticas de compensación justas y oportunidades de desarrollo para los empleados. El grupo de recursos para empleados de TTEC, Champions of Color, ha sido fundamental para fomentar un entorno inclusivo a través de diversas iniciativas y celebraciones culturales.
TTEC Holdings (NASDAQ: TTEC)는 Management Leadership for Tomorrow(MLT)의 Black Equity at Work 프로그램에서 실버 인증을 획득하여 인종 평등을 증진하는 데 있어 진전을 이뤘음을 보여줍니다. 이 인증은 TTEC가 채용, 승진, 보상 및 직장 내 포용성과 같은 핵심 비즈니스 분야에서 보여준 헌신을 인식합니다.
인증은 회사의 주요 분야에서의 진행 상황을 평가하는 엄격한 평가 프로세스에 이어졌습니다. 여기에는 모든 수준에서의 흑인 대표성, 포용적인 직장 문화, 공정한 보상 관행 및 직원 개발 기회가 포함됩니다. TTEC의 직원 자원 그룹인 Champions of Color는 다양한 이니셔티브와 문화 축제를 통해 포용적인 환경을 조성하는 데 중요한 역할을 했습니다.
TTEC Holdings (NASDAQ: TTEC) a obtenu la certification Silver dans le programme Black Equity at Work de Management Leadership for Tomorrow (MLT), montrant des progrès en matière d'équité raciale. La certification reconnaît l'engagement de TTEC à travers des fonctions commerciales clés telles que le recrutement, la promotion, la rémunération et l'inclusion en milieu de travail.
La certification a été suivie d'un processus d'évaluation rigoureux évaluant les progrès de l'entreprise dans des domaines clés : la représentation des Noirs à tous les niveaux, une culture de travail inclusive, des pratiques de rémunération équitables et des opportunités de développement pour les employés. Le groupe de ressources pour les employés de TTEC, Champions of Color, a été essentiel pour favoriser un environnement inclusif à travers diverses initiatives et célébrations culturelles.
TTEC Holdings (NASDAQ: TTEC) hat die Silber-Zertifizierung im Programm Black Equity at Work von Management Leadership for Tomorrow (MLT) erreicht, was den Fortschritt bei der Förderung der racial equity belegt. Die Zertifizierung würdigt das Engagement von TTEC in den zentralen Unternehmensfunktionen wie Einstellung, Beförderung, Vergütung und Arbeitsplatzinklusion.
Die Zertifizierung folgte einem rigorosen Bewertungsprozess, der den Fortschritt des Unternehmens in wichtigen Bereichen bewertete: Die schwarze Vertretung auf allen Ebenen, eine inklusive Arbeitsplatzkultur, faire Vergütungspraktiken und Entwicklungsmöglichkeiten für Mitarbeiter. Die Mitarbeiterressourcengruppe von TTEC, Champions of Color, war entscheidend daran beteiligt, eine inklusive Umgebung durch verschiedene Initiativen und kulturelle Feiern zu fördern.
- Achieved Silver Certification in MLT's Black Equity at Work program
- Recognition for comprehensive commitment to equity across core business functions
- Demonstrated progress in workplace inclusion and fair compensation practices
- None.
The certification, granted by MLT, a premier national organization advancing racial equity, recognizes TTEC's comprehensive commitment to Black equity across core business functions including hiring, promotion, compensation, and workplace inclusion.
"This certification marks a significant milestone in our ongoing commitment to creating an inclusive workplace where all employees can thrive," said TTEC Chief People Officer Laura Butler. "MLT's rigorous evaluation process has helped us measure our progress in Black representation, compensation equity, and advancement opportunities. We're committed to building on these foundations through targeted recruitment, leadership development, and workplace inclusion initiatives."
TTEC's certification follows a rigorous evaluation process that assessed the company's progress in key areas:
- Black representation at all levels
- Inclusive workplace culture
- Fair compensation practices
- Employee development and advancement opportunities
The company's employee resource group, Champions of Color, has been instrumental in fostering an inclusive environment through various initiatives and cultural celebrations, including recent engagement activities during Customer Service Week.
"Achieving Silver Certification in MLT's Black Equity at Work program reflects the collective efforts of our team to ensure that equity is at the heart of everything we do," said Ebony Langston, head of Go-to-Market TTEC Healthcare Solutions and chairwoman of TTEC's Diversity Council. "We are proud of this certification because it underscores our commitment to building a workplace where everyone feels they belong, and their voice is heard and valued."
MLT's Black Equity at Work Certification, launched over 20 years ago, provides a clear and comprehensive framework for organizations to make meaningful progress toward racial equity. The program has become the leading standard for companies committed to Black equity in the workplace.
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI and analytics solutions. The Company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's approximately 54,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at https://www.ttec.com.
About Management Leadership for Tomorrow (MLT)
MLT is a national nonprofit that is dedicated to closing racial wealth gaps by improving the economic trajectories of people of color and helping employers implement more rigorous racial equity strategies. We believe everyone should have equal access to opportunities to pursue the American Dream. MLT offers an array of initiatives including career and leadership development for college students and professionals as well as expert advice to employers so they can foster equitable workplaces. Learn more at mlt.org.
Media Contact:
Meredith Matthews
meredith.matthews@ttec.com
+1 281-770-2566
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SOURCE TTEC Holdings, Inc.
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