ServiceTitan, Inc. (Nasdaq: TTAN) is a technology company in the Software – Application industry that provides a cloud-based, end-to-end software platform for trades and field service businesses. The ServiceTitan news feed highlights announcements, customer stories, partnerships, and financial updates that illustrate how the company’s platform is used across residential and commercial markets.
Readers can find news about contractors adopting ServiceTitan as their core technology platform, including multi-location operators in roofing, pool care, and other trades that standardize operations on the software. Coverage also includes product and feature launches, such as AI-powered programs like the ServiceTitan Max Program, Atlas as an AI sidekick within the platform, and AP Automation, Tap to Pay on Mobile, and integrated financing capabilities designed for contractor financial workflows.
ServiceTitan’s news also features industry research, such as its AI in the Skilled Trades report, which examines how contractors are adopting AI and how embedded tools affect efficiency and decision-making. Workforce and ecosystem initiatives appear as well, including collaborations with programs like The Home Depot’s Path to Pro and updates from affiliated products like FieldRoutes, a ServiceTitan product for field service businesses.
Investors and contractors can follow this page for press releases on quarterly financial results, strategic partnerships, customer adoption milestones, and developments in ServiceTitan’s AI, fintech, and field service capabilities. Bookmark this news section to monitor how ServiceTitan’s platform, partnerships, and industry initiatives evolve over time.
ServiceTitan (Nasdaq: TTAN) announced a partnership with Ramp to integrate AI-powered bill payment and expense management into its software for contractors. The integration brings Ramp’s payment processing into ServiceTitan’s existing accounts payable tools, which automate invoice review, reconciliation and approval. ServiceTitan said the combined workflows reduce manual data entry and keep spending connected to jobs and projects.
Ramp-powered corporate expense cards also connect with ServiceTitan. Card transactions automatically sync into the platform, where contractors can match purchases to jobs or projects, capture receipts digitally and track expenses. The partnership is Ramp’s first embedded integration within a software platform focused on a specific industry. Cards are issued by Celtic Bank under a Visa USA license and are subject to credit approval.
ServiceTitan (TTAN) released a survey of U.S. contractors finding that AI users report time savings but fewer report business gains. Among AI users, 66% said they save at least three hours a week, while 47% reported improved profitability and 43% reported increased revenue.
Contractors cited understanding how to use AI in their business (44%), a lack of clear use cases (43%) and integration with existing software (40%) as barriers. High purchase cost was cited by 17%, down 12 percentage points from the previous survey. Clearer return on investment would encourage greater adoption for 40% of contractors, while 38% cited AI trained on trade-specific data. Only 11% of contractors reported high or complete trust in the AI tools they use; 58% reported little or no trust.
The survey covered 1,017 verified U.S. residential and commercial trades contractors and was fielded from May 26 to June 15, 2026.
ServiceTitan (TTAN) released its 2026 Commercial State of the Trades report on September 24, drawing on 1,020 survey respondents.
Among surveyed commercial service firms, 62% had piloted or deployed AI, while 33% were actively using it or had embedded it across their businesses. AI was a top technology priority for 33% in 2026, up from 15% in 2025. Among contractors using AI, 59% reported a positive impact, but 15% reported a significant positive impact with clear return on investment.
Cash flow was a top-three business goal for 40% of contractors, up from 28% in 2025; 42% prioritized increasing net profit margins. Although 82% sent invoices within three days of completing work, 96% waited at least 15 days for payment. Tariffs had materially affected 73% of contractors’ businesses over the past year. Thrive Analytics fielded the online survey July 10–28, 2026.
ServiceTitan (TTAN) announced that Canopy Services, a Trivest Partners–backed residential roofing platform, has standardized its expanding family of roofing brands on ServiceTitan’s software platform to unify sales, production, customer management and reporting.
Canopy reports measurable improvements in key operating metrics, including call center booking rates, cancellation rates, close rates and average ticket size, after moving to the end-to-end system. The single platform gives Canopy leadership real-time visibility across all brands while still allowing each local brand operational freedom within a common framework. ServiceTitan has expanded roofing-specific capabilities, developed with customers like Canopy, to support longer project lifecycles, complex production handoffs and sales-driven workflows on one unified operating platform.
ServiceTitan (TTAN) reported fiscal Q2 2027 revenue of $292.8 million, up 21% year over year, with improved profitability metrics.
Gross transaction volume reached $26.8 billion, a 17% increase. Platform revenue was $284.5 million, up 22% from $232.7 million. GAAP loss from operations narrowed to $27.6 million from $34.8 million, while non-GAAP income from operations rose to $44.4 million, a 15.2% margin versus 12.1% a year ago. Non-GAAP free cash flow was $50.5 million, compared with $34.3 million, and net dollar retention remained above 110%.
Cash and cash equivalents were $479.5 million at July 31, 2026. For Q3 2027, the company guides revenue to $285–$287 million and non-GAAP operating income to $29–$30 million. Full-year 2027 guidance calls for revenue of $1,139–$1,144 million and non-GAAP operating income of $152–$154 million.
ServiceTitan (TTAN) appointed Rikus Pretorius as its next Chief Revenue Officer, effective at the start of the company’s fiscal fourth quarter, while longtime CRO Ross Biestman will step back from his operating role after the fiscal third quarter and remain an advisor through the end of fiscal 2027.
Pretorius has led worldwide sales for over seven years and has been a key architect of ServiceTitan’s go-to-market strategy since 2019. Biestman, CRO for nearly a decade, helped grow the business from under $30 million in ARR in 2018 to a market-leading public company with an annualized revenue run rate above $1 billion, and played a central role in expanding into new trade verticals and driving the IPO.
ServiceTitan (Nasdaq: TTAN) announced it will release fiscal second quarter 2027 financial results for the period ended July 31, 2026 after market close on Tuesday, September 8, 2026. The company will host a conference call at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) that day to discuss quarterly results and its fiscal year 2027 outlook. A live webcast and a replay available for twelve months will be accessible via the ServiceTitan investor relations website.
FieldRoutes, a ServiceTitan product, released its 2026 Pest Control State of the Trades report, indicating pest control operators entered 2026 with high growth expectations and a stronger focus on technology. According to the survey, 53% of operators expect market conditions to improve and 62% anticipate revenue growth.
With material costs pressuring margins, planned investment in software more than doubled year over year, from 20% in 2025 to 44% in 2026. 68% of operators cited material costs as their top challenge, while AI was ranked the most valuable technology over the next one to three years by 40% of respondents.
ServiceTitan (Nasdaq: TTAN) announced that TrussPoint Roofing & Exterior Renovations, a residential exteriors investment platform backed by Soundcore Capital Partners, has selected its software to support growth across multiple founder-led roofing brands.
ServiceTitan is expected to provide a shared operational backbone, enhancing efficiency, visibility, and scalability while helping TrussPoint’s local brands preserve their cultures and customer relationships.
ServiceTitan (Nasdaq: TTAN) announced a partnership with Metallica’s nonprofit All Within My Hands to support workforce education through the Metallica Scholars Initiative (MSI).
The collaboration aims to expand awareness of careers in the skilled trades and is part of ServiceTitan’s Power the Nation initiative.