trivago N.V. American Depositary Shares - TRVG STOCK NEWS

TROOP, a platform simplifying in-person meeting organization, has secured $8 million in a Series A funding round driven by Madrona Venture Group. Other notable investors include Epic Ventures, Conexo, and Plug and Play. The funds aim to enhance booking and expense functionalities. TROOP's service utilizes a self-serve model that aligns meeting logistics with corporate carbon goals and participant locations. Founded in 2017, the company has experienced growth as hybrid work models increase demand for in-person gatherings.

Talkdesk has released a report revealing that 90% of customer experience professionals believe agent engagement is crucial for customer loyalty. As organizations transition to a hybrid workforce model, expected challenges include technological concerns (40%) and communication strains (32%). Although most companies rely on productivity metrics to gauge employee engagement, only 42% consider employee satisfaction scores. Notably, 54% of professionals anticipate attrition rates exceeding 20% by 2025, highlighting the importance of workforce engagement management tools.

Unbabel has announced its upcoming virtual summit, LangOps Universe 2021, scheduled for October 27-28, 2021, where over 30 speakers from leading companies including Trivago, JetBlue, and Nike will discuss multilingual communication's role in customer service. The event aims to showcase how AI enhances customer support and reduces operational costs. A survey indicated that 90% of decision-makers view centralized LangOps platforms as cost-effective. Keynote speaker Michelle Poler will inspire attendees to explore global reach and customer connection.

Talkdesk has launched Talkdesk Phone, a cloud-based business phone system designed to enhance collaboration and customer engagement. It addresses communication challenges in a hybrid work environment, where nearly 70% of businesses are preparing for such setups. The system offers a unified platform for managing interactions, leading to improved productivity and cost savings. By integrating voice communications with contact center capabilities, Talkdesk Phone aims to simplify operations and enhance the customer experience, empowering organizations to respond effectively to customer needs.

Talkdesk has released a new research report titled Powering Retail Growth: The Next Generation of Contact Centers. The report highlights a significant gap in the retail sector's ability to meet customer experience (CX) expectations, with only 30% of contact centers leveraging AI tools effectively. It emphasizes that enhancing CX is essential for driving revenue, with 87% of CX professionals recognizing its importance within broader business goals. Despite the potential of AI, many retailers struggle with implementation, citing operational costs and data management as key challenges.

trivago N.V. (NASDAQ: TRVG) will release its Q2 2021 financial results on July 29, 2021, after market close. A management webcast is scheduled for July 30, 2021, at 2:15 PM CEST. The details will be available in the Investor Relations section of their website. trivago operates a global hotel and accommodation search platform that aids travelers in comparing accommodations while supporting advertisers in reaching a wide audience.

trivago's recent study shows that after a year and a half of limited travel, Europeans are eager to travel this summer. Notably, 76% in the UK, 70% in Germany, 69% in the Netherlands, and 71% in France plan to travel. Despite rising accommodation costs due to high demand, 80% increase in spending by UK travelers year-on-year is observed. Click-outs for popular destinations like Playa de Palma and London have surged, indicating strong interest in both beach and city breaks.

trivago has launched a year-long series of giveaways in collaboration with Chelsea Football Club, providing fans with unique experiences in London, including access to the club's facilities. The monthly raffles, beginning July 15, 2021, will feature activities such as hotel stays, tourist attractions, and exclusive Chelsea FC experiences, such as match tickets and player meet-and-greets. These events aim to reignite excitement for travel and football post-pandemic. The initiative is part of trivago's partnership established in May 2021 as the club's Official Training Wear Partner.

Trivago has launched a year-long series of experiences in collaboration with Chelsea Football Club, offering monthly online raffles for exclusive trips to London. This initiative follows their partnership announcement in May 2021. The first raffle opens on July 15, 2021, exclusively for UK residents, with future raffles planned for additional countries. Winners will enjoy a range of benefits, including hotel stays and access to Chelsea matches and events. CEO Axel Hefer emphasized the partnership aims to rekindle excitement in travel and football post-pandemic.