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Toast, Inc. (symbol: TOST) is a pioneering company providing an all-in-one point-of-sale (POS) and restaurant management platform. As a cloud-based system crafted specifically for the restaurant industry, Toast delivers an advanced set of functionalities designed to streamline operations and enhance efficiency. Key features include tableside ordering, quick menu modifications, real-time enterprise reporting, online ordering, and labor management, all accessible through an easy-to-use interface.
Established in the United States, Toast serves over 112,000 restaurant locations as of March 2024. The company's business model revolves around generating revenue through software subscription fees, a percentage take rate from each financial transaction processed, loan origination and servicing fees via Toast Capital, and hardware installation and professional services. Unlike many competitors, Toast intermediates every payment transaction on its platform, which amounted to an impressive $126 billion in gross platform volume in 2023.
Toast's product offerings are comprehensive, covering POS systems, inventory and payroll management, delivery integration, e-commerce ordering, reservation management, and loyalty programs. This diverse range of services positions Toast as a critical partner for restaurant operators looking to optimize their business processes and improve customer experiences.
Recent achievements for Toast include significant growth in user adoption, continuous enhancement of their platform capabilities, and strategic partnerships that expand their ecosystem. Toast Capital, the financial services arm of the company, also provides tailored loan products to help restaurants manage cash flow and invest in growth opportunities.
If you’re passionate about transforming the restaurant industry, Toast offers exciting career opportunities. The company prides itself on a fast-paced, hardworking culture that also values having fun and caring deeply about customer success. Join Toast and be part of a team that’s making a real difference in the lives of restaurant operators and their patrons.
Toast, the all-in-one digital platform for restaurants, launched Toast for Quick Service, a tailored solution for quick-service restaurants (QSRs). This platform aims to enhance sales and guest experience by employing advanced digital tools and payment workflows. Notably, QSRs using Toast saw digital sales growth of nearly 80% and throughput increase by over 20%. The solution includes features such as Toast Mobile Order & Pay, kiosks, and performance insights to streamline operations and adapt to industry challenges.
eCard Systems has expanded its partnership with Toast, enhancing services for restaurants with 2 to 25 locations, primarily in gift card transaction processing and program management. Since their initial collaboration in 2019, they now offer an omnichannel gift card experience including same-day onboarding, transaction reporting, and personalized support. Toast, which combines various management technologies, aims to continue improving customer experiences by collaborating with reliable partners like eCard.
Toast (NYSE: TOST) has appointed Jennifer DiRico as General Manager and Head of International. DiRico has spent six years in leadership roles at Toast, focusing on expanding the company in the U.S. and Europe. Her extensive experience in finance and operations is expected to enhance Toast's ambitions in international markets. CEO Chris Comparato emphasized the opportunity for Toast's platform to serve restaurants globally, while DiRico expressed excitement about applying her expertise to help the company navigate the evolving restaurant landscape.
Toast has released its inaugural Restaurant Trends Report, revealing a 41% year-over-year growth in restaurant sales as of 2021. The report highlights that sales on the Toast platform, which includes about 57,000 locations, have rebounded strongly, with same-store sales rising nearly 6% compared to pre-COVID levels. Notable trends include a 70% increase in on-premise dining and a 59% rise in takeout and delivery sales. Additionally, full-service restaurants outperformed quick-service restaurants, with total sales increasing by 55% year-over-year.
Toast (NYSE: TOST) reported a robust fourth quarter for 2021, with revenue soaring 111% year-over-year to $512 million. The annualized recurring run-rate (ARR) reached $568 million, marking a 74% increase. Gross payment volume (GPV) also surged, hitting $17 billion for the quarter, a 125% increase. However, the net loss for the year deepened to $487 million from $248 million. The outlook for Q1 2022 anticipates revenue between $469 million and $499 million and an adjusted EBITDA loss ranging from $(65) million to $(55) million.
Toast (NYSE: TOST) will announce its financial results for the fourth quarter and full year ended December 31, 2021, on February 15, 2022, after U.S. market close. Following the release, a live video webcast will be held at 5:00 p.m. ET to discuss the results, accessible via Toast’s investor relations website. As an all-in-one platform for restaurants, Toast provides software and financial solutions that streamline operations across various service channels. For further details, visit Toast’s investor relations website.
Toast (NYSE: TOST) has appointed Hilarie Koplow-McAdams to its board of directors, effective immediately. With over 30 years of experience in technology, she previously held leadership roles at New Relic, Salesforce, Intuit, and Oracle. Toast's CEO, Chris Comparato, expressed excitement over her joining, emphasizing her strong track record in the tech industry. Koplow-McAdams stated that Toast’s innovative approach and dedication to the restaurant industry align perfectly with her expertise, positioning the company for continued growth.
Toast has launched several innovative products at its Spark event aimed at improving restaurant operations amidst digital transformation. Key offerings include the Toast Restaurant Card, allowing faster access to sales year-round and exclusive cash rewards. Additionally, the platform now integrates with major delivery services, streamlining order management. The enhancements also feature payroll tools to facilitate employee tip distribution and payment management, crucial for retaining talent in a competitive labor market. These innovations aim to support restaurants in managing delivery profitability and enhancing employee experiences.
Toast (NYSE: TOST) reported impressive third-quarter results for 2021, with revenue of $486.4 million, up 105% year-over-year. The annualized recurring run-rate (ARR) grew by 77% to $543.8 million, and gross payment volume (GPV) rose 123% to $16.5 billion. Despite this growth, the company posted a net loss of $252.5 million, compared to a loss of $62.6 million in Q3 2020. For Q4 2021, Toast projects revenue between $465 million and $495 million and an adjusted EBITDA loss of $(50) million to $(40) million.
Toast, Inc. (NYSE: TOST) announced a partial early lock-up release of its Class A common stock. Up to 15% of vested equity held by employees and consultants may be sold starting November 11, 2021, following the earnings announcement on November 9, 2021. Additionally, if the stock price reaches $50 on November 10, 2021, up to 65,442,460 shares held by directors and executive officers will also be eligible for sale on November 12, 2021. The remaining shares will continue to be restricted under the lock-up agreements.
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