Introducing Toast Tables: Integrated Reservation and Waitlist Management for Restaurants
Toast (NYSE: TOST) has launched Toast Tables, a new reservation and waitlist management solution designed to enhance restaurant operations. This offering integrates with Toast's existing technology platform, providing features like real-time table updates and personalized guest profiles. Restaurants can access this solution at a flat monthly fee, eliminating per-cover fees and costly third-party platforms. The expansion of Toast's partnership with Google allows guests to make reservations through Google Search and Maps, streamlining the guest experience. Toast Tables caters to the rising demand for efficient reservation management, enabling restaurants to transform first-time visitors into loyal customers.
- Launch of Toast Tables enhances operational efficiency for restaurants.
- Integration with Google allows direct reservations through Google Search and Maps.
- Affordable pricing model with no per-cover fees benefits restaurants.
- None.
New solution simplifies table management, personalizes hospitality, and enables restaurants to reach guests where they search
(Photo: Business Wire)
As part of the new solution, Toast also expands its collaboration with
“Reservation and waitlist management capabilities have moved from ‘nice to have’ to ‘must have’ for many restaurants in recent years,” said
Toast Tables allows restaurants to:
-
Benefit from a fully integrated reservation and waitlist solution: Toast Tables is easy to use and integrates with the broader Toast platform. Toast Tables syncs seamlessly with products like
Toast Point of Sale (POS) and Kitchen Display Systems (KDS), so restaurants can spend less time updating systems and more time with their guests. Restaurants can get started in minutes with a host app on select Android and iOS devices that automatically imports their floor plan and server roster while eliminating the need to manage a separate reservation and waitlist provider. - Manage capacity without the complexity: With real-time table status updated from the POS and KDS, the host can see what guests have ordered, when orders have been fulfilled, and when they have paid for their meals. Hosts can keep servers happy by seating based on built-in cover counts and “next up” server rotations. Restaurants can avoid no-shows thanks to estimated wait times, automated notifications, and two-way SMS messaging, which make it easy for guests to stay up-to-date and communicate if their plans change.
- Personalize hospitality to turn first-time guests into regulars: Guests can easily find restaurants they love and reserve a table or join an online waitlist directly from Google Search and Maps. With personalized guest profiles, restaurants can anticipate preferences, recognize special occasions, reward regulars or VIPs, and grow their marketing list. Guests can view the menu to prepare for their visit and even opt into the restaurant’s loyalty program, so that owners and operators can prompt repeat visits by re-engaging guests with meaningful conversation and offers.
“Toast Tables has become one of my favorite parts about Toast,” said
Learn more about Toast Tables.
ABOUT TOAST
Toast [NYSE: TOST] is a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business across point of sale, operations, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants streamline operations, increase revenue, and deliver amazing guest experiences. For more information, visit www.toasttab.com.
FORWARD-LOOKING STATEMENTS
This press release contains “forward-looking statements,” within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934 and the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the context of the statement and generally arise when Toast or its management is discussing its beliefs, estimates or expectations. Such statements generally include the words “believes,” “plans,” “intends,” “targets,” “may,” “could,” “should,” “will,” “expects,” “estimates,” “suggests,” “anticipates,” “outlook,” “continues,” or similar expressions. These statements are not historical facts or guarantees of future performance, but represent the beliefs of Toast and its management at the time the statements were made regarding future events which are subject to certain risks, uncertainties and other factors, many of which are outside Toast’s control. Actual results and outcomes may differ materially from what is expressed or forecast in such forward-looking statements. Forward-looking statements include, without limitation, statements regarding the expected results of the launch of Toast Tables and the benefits of Toast’s expanded collaboration with
The forward-looking statements contained in this release are also subject to other risks and uncertainties, including those more fully described in Toast’s filings with the
TOST-CORP
1 Data from Voice of the Restaurant Guest, served by Toast. Toast conducted a blind survey of 969 US consumers from
2 Data from Voice of the Restaurant Guest, served by Toast. Toast conducted a blind survey of 969 US consumers from
View source version on businesswire.com: https://www.businesswire.com/news/home/20230425005054/en/
Media: media@toasttab.com
Investors: IR@toasttab.com
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