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Rediscovering Real Connection in a Digital World

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T-Mobile CEO Mike Sievert shares reflections on human connection during the holiday season, emphasizing the importance of balancing digital and face-to-face interactions. He highlights research from Frontiers in Human Neuroscience showing how eye contact activates empathy-related brain regions, while noting that despite increased digital connectivity, loneliness remains prevalent. Sievert encourages mindful technology use, suggesting that while T-Mobile's network enables connectivity, genuine human connections happen beyond screens. He emphasizes T-Mobile's mission to connect customers to their world while recognizing the value of authentic personal interactions.

Il CEO di T-Mobile, Mike Sievert, condivide le sue riflessioni sul legame umano durante la stagione delle festività, sottolineando l'importanza di bilanciare le interazioni digitali con quelle faccia a faccia. Egli mette in evidenza una ricerca di Frontiers in Human Neuroscience che dimostra come il contatto visivo attivi le aree del cervello legate all'empatia, mentre osserva che, nonostante la crescente connettività digitale, la solitudine rimane diffusa. Sievert incoraggia un uso consapevole della tecnologia, suggerendo che, sebbene la rete di T-Mobile consenta la connettività, le vere connessioni umane avvengono al di là degli schermi. Sottolinea la missione di T-Mobile di connettere i clienti con il loro mondo, riconoscendo al contempo il valore delle interazioni personali autentiche.

El CEO de T-Mobile, Mike Sievert, comparte reflexiones sobre la conexión humana durante la temporada navideña, enfatizando la importancia de equilibrar las interacciones digitales y cara a cara. Destaca una investigación de Frontiers in Human Neuroscience que demuestra cómo el contacto visual activa las regiones del cerebro relacionadas con la empatía, mientras señala que, a pesar de la mayor conectividad digital, la soledad sigue siendo prevalente. Sievert anima a un uso consciente de la tecnología, sugiriendo que, aunque la red de T-Mobile permite la conectividad, las verdaderas conexiones humanas suceden más allá de las pantallas. Enfatiza la misión de T-Mobile de conectar a los clientes con su mundo, reconociendo al mismo tiempo el valor de las interacciones personales auténticas.

T-Mobile의 CEO 마이크 시버트는 휴가 시즌 동안 인간 관계에 대한 소감을 나누며 디지털 상호 작용과 대면 상호 작용의 균형을 중요시합니다. 그는 Frontiers in Human Neuroscience의 연구를 강조하며 눈맞춤이 공감과 관련된 뇌 영역을 활성화한다는 것을 보여줍니다. 디지털 연결성이 증가했음에도 불구하고 외로움이 여전히 만연하다는 점에 유의합니다. 시버트는 T-Mobile의 네트워크가 연결성을 제공하더라도 진정한 인간 관계는 화면 너머에서 이루어진다고 제안하며 기술 사용의 신중함을 격려합니다. 그는 T-Mobile의 고객이 그들의 세상과 연결될 수 있도록 돕는 임무를 강조하며 진정한 개인 상호 작용의 가치를 인정합니다.

Le PDG de T-Mobile, Mike Sievert, partage ses réflexions sur la connexion humaine pendant la saison des fêtes, soulignant l'importance d'équilibrer les interactions numériques et en face à face. Il met en avant des recherches publiées dans Frontiers in Human Neuroscience, montrant comment le contact visuel active les régions du cerveau liées à l'empathie, tout en notant que, malgré une connectivité numérique croissante, la solitude reste prévalente. Sievert encourage une utilisation consciente de la technologie, suggérant que, bien que le réseau de T-Mobile permette la connectivité, les véritables connexions humaines se produisent au-delà des écrans. Il souligne la mission de T-Mobile de connecter les clients à leur monde tout en reconnaissant la valeur des interactions personnelles authentiques.

T-Mobile CEO Mike Sievert teilt seine Gedanken zur menschlichen Verbindung in der Feiertagszeit und betont die Wichtigkeit, digitale und persönliche Interaktionen in Einklang zu bringen. Er hebt die Forschung von Frontiers in Human Neuroscience hervor, die zeigt, wie Blickkontakt empathiebezogene Gehirnregionen aktiviert, und weist darauf hin, dass trotz zunehmender digitaler Vernetzung Einsamkeit nach wie vor verbreitet ist. Sievert ermutigt zu einem achtsamen Umgang mit Technologie und schlägt vor, dass, obwohl das Netzwerk von T-Mobile die Vernetzung ermöglicht, echte menschliche Beziehungen jenseits der Bildschirme stattfinden. Er unterstreicht die Mission von T-Mobile, Kunden mit ihrer Welt zu verbinden, und erkennt gleichzeitig den Wert authentischer persönlicher Interaktionen an.

Positive
  • Company maintains strategic focus on customer connectivity and relationship building
  • Demonstrates leadership awareness of customer needs beyond technical services
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NORTHAMPTON, MA / ACCESSWIRE / NOVEMBER 27, 2024 / T-Mobile

By Mike Sievert, CEO of T-Mobile

Thanksgiving is hands down my favorite holiday. Sure, I love the food and the people, but it's about more than that. Whether we're spending time with family, reaching out to an old friend, or reflecting on what we're thankful for, it's a chance to focus on who and what bring meaning to our lives. That's connection.

At T-Mobile, we've made it our mission to be the best in the world at connecting customers to their world. But during the holidays, I think a lot about a different kind of connection - the kind you can't get from technology alone.

Even in this digital era, nothing compares to the magic of face-to-face moments. Science proves it. Research published in Frontiers in Human Neuroscience shows that making eye contact and being fully present lights up parts of the brain tied to empathy and understanding - something no device or app can quite replicate.

Still, we live in a world dominated by screens and endless notifications. As The New York Times recently pointed out, tech can sometimes amplify loneliness instead of curing it. One in two adults reports feeling lonely, even as we're more digitally connected than ever. That paradox is real: The very tools meant to bring us closer can, if we're not careful, leave us feeling more distant.

That's why this season is so important. We should be pausing to ask ourselves: Are we really soaking in what matters most? Technology has its place (believe me, I'm a huge fan!), but the holidays remind us to step back and prioritize the people in our lives.

Think about the last time you were in a room full of people, sitting around a long table or celebrating at a wedding. Were you really there? Or were you half in the moment and half checking your phone? So, I'm challenging myself - and all of us - to do better. To put the phone down, even just for a little while, and see what we notice. To observe how much we miss when we're endlessly scrolling instead of connecting with the faces in front of us. The warmth of a real conversation or the energy of a shared laugh - that's the stuff we'll actually remember, not the notifications.

Of course, technology can enhance these experiences. It helps us stay in touch, preserve memories and plan trips (hello, T-Mobile travel benefits). That's why, at T-Mobile, connection is more than the largest and fastest 5G network. It's about creating opportunities for people to feel closer to what's truly meaningful. This belief drives everything we do.

Because the times we cherish most happen beyond our devices. The digital age has fueled a deeper desire for human connection. The things we crave - understanding, empathy and presence - come from looking up from our screens once in a while and into the eyes of the people we care about. And when we dial up the gratitude, we learn to use the tech we rely on to strengthen those relationships.

Here's my wish for all of us this holiday season: Let's pay attention to what we pay attention to. Swap a story or two. Raise a glass with friends. When we do, we'll rediscover what makes life fulfilling: shared laughter, feeling heard, and the unmatched joy of human connection - online and off.

View additional multimedia and more ESG storytelling from T-Mobile on 3blmedia.com.

Contact Info:
Spokesperson: T-Mobile
Website: https://www.3blmedia.com/profiles/t-mobile
Email: info@3blmedia.com

SOURCE: T-Mobile



View the original press release on accesswire.com

FAQ

What is T-Mobile (TMUS) CEO's perspective on digital connection vs human interaction?

CEO Mike Sievert emphasizes the importance of balancing digital connectivity with genuine human interaction, encouraging mindful technology use while acknowledging T-Mobile's role in enabling connections through its network.

How does T-Mobile (TMUS) address the paradox of digital connectivity and loneliness?

T-Mobile recognizes that while digital tools can enhance connections, they should complement rather than replace face-to-face interactions, focusing on creating opportunities for meaningful human connections beyond device usage.

What research does T-Mobile (TMUS) cite about human connection in their 2024 holiday message?

The company cites research from Frontiers in Human Neuroscience showing that eye contact and being present activates brain areas related to empathy and understanding, which technology alone cannot replicate.

T-Mobile US, Inc.

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