Teleperformance Enters Into Discussion With UNI Global Union

Rhea-AI Summary

Teleperformance, a leading global provider of outsourced customer experience management, has initiated discussions with UNI Global Union to establish a global framework for labor rights. The aim is to reach a mutual agreement that outlines the relationship between Teleperformance and UNI Global Union. With nearly 420,000 employees, Teleperformance operates in 88 countries, serving major companies across various industries. In 2021, the company recorded a revenue of €7,115 million and a net profit of €557 million.

Positive

• Established discussions with UNI Global Union aimed at improving labor rights.
• Revenue of €7,115 million and net profit of €557 million reported in 2021.

Negative

• None.

PARIS--(BUSINESS WIRE)-- Regulatory News:

Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, announced today that it has entered into discussions with UNI Global Union, a global union federation representing services workers in 150 countries.

Both parties are currently working diligently with the aim to come rapidly to a global mutual agreement on labour rights. The targeted agreement would shape a global framework outlining the relationship between Teleperformance and UNI Global Union.

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About Teleperformance Group

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), the global leader in outsourced customer and citizen experience management and related digital services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach. Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion, based on €1 = $1.18) and net profit of €557 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.

For more information: www.teleperformance.com Follow us on Twitter: @teleperformance

View source version on businesswire.com: https://www.businesswire.com/news/home/20221123005525/en/

FINANCIAL ANALYSTS AND INVESTORS

Investor relations and financial

communication department

TELEPERFORMANCE

Tel: +33 1 53 83 59 15

investor@teleperformance.com

PRESS RELATIONS

Europe

Karine Allouis – Laurent Poinsot

IMAGE7

Tel: +33 1 53 70 74 70

teleperformance@image7.fr

PRESS RELATIONS

Americas and Asia-Pacific

Mark Pfeiffer

TELEPERFORMANCE

Tel: + 1 801-257-5811

mark.pfeiffer@teleperformance.com

Source: Teleperformance

FAQ

What recent announcement did Teleperformance make regarding labor rights?

Teleperformance announced it is in discussions with UNI Global Union to establish a global agreement on labor rights.

What was Teleperformance's revenue in 2021?

Teleperformance reported a revenue of €7,115 million (approximately $8.4 billion) in 2021.

How many employees does Teleperformance have?

Teleperformance employs nearly 420,000 individuals across 88 countries.

What is the relationship between Teleperformance and UNI Global Union?

Teleperformance and UNI Global Union are working to create a global mutual agreement focused on labor rights.

What stock symbol represents Teleperformance?

The stock symbol for Teleperformance is TLPFY.