Teleperformance Earns 9th Consecutive Full Enterprise-wide Social Responsibility Standard Certification From Verego

Rhea-AI Summary

Teleperformance has achieved the Enterprise-Wide Social Responsibility Standard (SRS) Certification Award for the 9th consecutive year, with the highest scores in all five areas: Leadership, Ethics, People, Community, and Environment. Notably, there were no compliance gaps found during the evaluation. This recognition, awarded by Verego, highlights Teleperformance’s commitment to corporate responsibility and its exemplary performance in key practices. In 2021, the company reported a consolidated revenue of €7,115 million and a net profit of €557 million.

Positive

• Achieved Enterprise-Wide Social Responsibility Standard Certification for 9th consecutive year.
• Highest scores in all five areas of the certification: Leadership, Ethics, People, Community, Environment.
• No compliance gaps identified during the certification process.
• Demonstrates strong commitment to corporate social responsibility and sustainable business practices.

Negative

• None.

• Fully certified in all five areas: Leadership, Ethics, People, Community, and Environment

• No compliance gaps were found

• Industry benchmarking indicates Teleperformance is leading its industry, setting the highest achieved scores in all areas

PARIS--(BUSINESS WIRE)-- Regulatory News:

Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, announced today that it has received the Enterprise-Wide Social Responsibility Standard (SRS) Certification Award from Verego for the 9^th consecutive year. The attained certification scores were the highest in the industry in every single area.

The Verego SRS Certification provides a comprehensive framework for ensuring the effective management of corporate responsibility initiatives. It is awarded to companies that excel in terms of policies and practices in five key areas: leadership, ethics, people, community, and the environment.

“Verego, now part of the leading global sustainability firm Clearstream Solutions, is proud to award Teleperformance certification in all five areas of the SRS Standard for the 9^th consecutive year. Not only did Teleperformance earn this achievement without a single compliance gap, but the scores also demonstrate exemplary performance across Teleperformance's ethics, human rights, community, and environmental practices,” said Carole Kerrey, Lead Certification Assessor at Verego

Daniel Julien, Teleperformance Chairman and Chief Executive Officer, commented: “Global corporate social responsibility is engrained in Teleperformance’s culture. The industry-best scores of Verego’s independent and comprehensive audit of our Group reflect well on the current state of our CSR, ESG and DEI global performance levels. Responsibly serving as a force of good to benefit our people, our planet and the global society in general is a critical part of our DNA.”

*******************

About Teleperformance Group
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), the global leader in outsourced customer and citizen experience management and related digital services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach. Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion, based on €1 = $1.18) and net profit of €557 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.

For more information: www.teleperformance.com Follow us on Twitter: @teleperformance

View source version on businesswire.com: https://www.businesswire.com/news/home/20230109005451/en/

FINANCIAL ANALYSTS AND INVESTORS

Investor relations and financial

communication department

TELEPERFORMANCE

Tel: +33 1 53 83 59 15

investor@teleperformance.com

PRESS RELATIONS

Europe

Karine Allouis – Laurent Poinsot

IMAGE7

Tel: +33 1 53 70 74 70

teleperformance@image7.fr

PRESS RELATIONS

Americas and Asia-Pacific

Mark Pfeiffer

TELEPERFORMANCE

Tel: + 1 801-257-5811

mark.pfeiffer@teleperformance.com

Source: Teleperformance

FAQ

What does the recent Teleperformance press release highlight regarding corporate social responsibility?

The press release highlights Teleperformance's achievement of the Enterprise-Wide Social Responsibility Standard Certification for the 9th consecutive year, with the highest scores in all evaluation areas.

How did Teleperformance perform in the SRS Certification evaluation?

Teleperformance received the highest scores in Leadership, Ethics, People, Community, and Environment, with no compliance gaps found.

What financial performance did Teleperformance report for 2021?

In 2021, Teleperformance reported a consolidated revenue of €7,115 million and a net profit of €557 million.

What is the significance of the SRS Certification for Teleperformance?

The SRS Certification signifies Teleperformance's leadership in corporate responsibility and its commitment to ethical practices across various dimensions.

Which areas did Teleperformance score highest in according to the SRS Certification?

Teleperformance scored highest in Leadership, Ethics, People, Community, and Environment according to the SRS Certification.