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Teladoc Health Expands Connected Care Partnerships

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Teladoc Health (NYSE: TDOC) has announced an expansion of its connected care partnerships across new care categories. The company is integrating new digital health partners into its Prism care platform, including services for digestive health, centers of excellence, fertility, and family building.

Key new partnerships include:

  • Carrot Fertility for fertility, family building, and hormonal health support
  • Carrum Health for specialty care centers of excellence
  • Cylinder Health for digestive health, showing 13% engagement
  • Oshi Health for virtual GI care with ROI guarantee

The expansion addresses growing demand for integrated virtual care solutions, with over 70% of large employers concerned about siloed care experiences. Teladoc Health, serving more than 93 million members, offers streamlined contracting and administration through its unified app with single sign-on capabilities.

Teladoc Health (NYSE: TDOC) ha annunciato un'espansione delle sue partnership per la salute connesse in nuove categorie di assistenza. L'azienda sta integrando nuovi partner digitali nel suo platform di assistenza Prism, includendo servizi per la salute digestiva, centri di eccellenza, fertilità e costruzione della famiglia.

Le nuove partnership chiave includono:

  • Carrot Fertility per supporto alla fertilità, costruzione della famiglia e salute ormonale
  • Carrum Health per centri di eccellenza nella cura specialistica
  • Cylinder Health per la salute digestiva, mostrando un coinvolgimento del 13%
  • Oshi Health per assistenza virtuale in gastroenterologia con garanzia di ROI

L'espansione risponde alla crescente domanda di soluzioni di assistenza virtuale integrate, con oltre il 70% dei grandi datori di lavoro preoccupati per esperienze di assistenza isolate. Teladoc Health, che serve più di 93 milioni di membri, offre contratti e amministrazione semplificati attraverso la sua app unificata con funzionalità di accesso unico.

Teladoc Health (NYSE: TDOC) ha anunciado una expansión de sus asociaciones de atención conectada en nuevas categorías de atención. La empresa está integrando nuevos socios de salud digital en su plataforma de atención Prism, incluyendo servicios para la salud digestiva, centros de excelencia, fertilidad y construcción familiar.

Las nuevas asociaciones clave incluyen:

  • Carrot Fertility para apoyo en fertilidad, construcción familiar y salud hormonal
  • Carrum Health para centros de excelencia en atención especializada
  • Cylinder Health para la salud digestiva, mostrando un 13% de participación
  • Oshi Health para atención virtual en gastroenterología con garantía de ROI

La expansión aborda la creciente demanda de soluciones de atención virtual integradas, con más del 70% de los grandes empleadores preocupados por experiencias de atención aisladas. Teladoc Health, que atiende a más de 93 millones de miembros, ofrece contratos y administración simplificados a través de su aplicación unificada con capacidades de inicio de sesión único.

텔라독 헬스 (NYSE: TDOC)는 새로운 치료 범주에서 연결된 치료 파트너십을 확장한다고 발표했습니다. 이 회사는 소화 건강, 전문 센터, 생식 및 가족 형성을 위한 서비스를 포함하여 새로운 디지털 건강 파트너를 Prism 치료 플랫폼에 통합하고 있습니다.

주요 새로운 파트너십에는 다음이 포함됩니다:

  • Carrot Fertility는 생식, 가족 형성 및 호르몬 건강 지원을 제공합니다
  • Carrum Health는 전문 치료 센터의 우수성을 제공합니다
  • Cylinder Health는 소화 건강을 위한 서비스로 13%의 참여를 보여줍니다
  • Oshi Health는 ROI 보장을 제공하는 가상 GI 치료를 제공합니다

이 확장은 통합된 가상 치료 솔루션에 대한 증가하는 수요를 다루고 있으며, 70% 이상의 대규모 고용주가 분리된 치료 경험에 대해 우려하고 있습니다. 9300만 명 이상의 회원에게 서비스를 제공하는 텔라독 헬스는 단일 로그인 기능이 있는 통합 앱을 통해 간소화된 계약 및 관리를 제공합니다.

Teladoc Health (NYSE: TDOC) a annoncé une expansion de ses partenariats en matière de soins connectés dans de nouvelles catégories de soins. L'entreprise intègre de nouveaux partenaires en santé numérique dans sa plateforme de soins Prism, y compris des services pour la santé digestive, des centres d'excellence, la fertilité et la construction familiale.

Les nouveaux partenariats clés incluent :

  • Carrot Fertility pour le soutien à la fertilité, à la construction familiale et à la santé hormonale
  • Carrum Health pour des centres d'excellence en soins spécialisés
  • Cylinder Health pour la santé digestive, affichant un engagement de 13%
  • Oshi Health pour des soins GI virtuels avec garantie de ROI

L'expansion répond à une demande croissante de solutions de soins virtuels intégrés, avec plus de 70% des grands employeurs préoccupés par des expériences de soins isolées. Teladoc Health, qui sert plus de 93 millions de membres, propose des contrats et une administration simplifiés via son application unifiée avec des capacités de connexion unique.

Teladoc Health (NYSE: TDOC) hat eine Erweiterung seiner vernetzten Pflegepartnerschaften in neuen Pflegekategorien angekündigt. Das Unternehmen integriert neue digitale Gesundheitspartner in seine Prism-Pflegeplattform, einschließlich Dienstleistungen für die Verdauungsgesundheit, Exzellenzzentren, Fruchtbarkeit und Familienbildung.

Wichtige neue Partnerschaften umfassen:

  • Carrot Fertility für Fruchtbarkeit, Familienbildung und hormonelle Gesundheitsunterstützung
  • Carrum Health für spezialisierte Exzellenzzentren
  • Cylinder Health für Verdauungsgesundheit mit einer Engagementrate von 13%
  • Oshi Health für virtuelle GI-Pflege mit ROI-Garantie

Die Erweiterung reagiert auf die wachsende Nachfrage nach integrierten virtuellen Pflege-Lösungen, da über 70% der großen Arbeitgeber besorgt über isolierte Pflegeerfahrungen sind. Teladoc Health, das mehr als 93 Millionen Mitglieder betreut, bietet vereinfachte Verträge und Verwaltung über seine einheitliche App mit Funktionen für die einmalige Anmeldung.

Positive
  • Expansion into new healthcare verticals diversifies service offerings
  • Large addressable market with 93+ million members
  • Integration capabilities may increase user engagement and retention
  • ROI guarantee from Oshi Health partnership reduces financial risk
Negative
  • High competition in specialized healthcare services market
  • Dependency on third-party partnerships for service delivery

Insights

Teladoc's expansion of connected care partnerships represents a strategic ecosystem enhancement that addresses fragmentation in virtual healthcare delivery. By integrating specialty providers in digestive health, fertility, and centers of excellence into their Prism platform, Teladoc is positioning itself as a comprehensive health coordination hub rather than just a point solution.

The technology integration enabling care providers to view eligibility and make seamless referrals tackles a critical friction point in healthcare navigation. This referral capability creates a network effect that could drive increased utilization across Teladoc's core services and partner offerings, potentially improving PMPM (per member per month) revenue metrics.

The market demand signal is compelling, with 70% of large employers concerned about siloed care experiences. Teladoc's massive scale - 93+ million members - provides the distribution advantage needed to make these partnerships meaningful, while simultaneously addressing employer concerns about fragmented digital health experiences.

This move represents Teladoc's continued evolution from a telehealth provider to an integrated virtual care platform. By streamlining contracting and administration, Teladoc creates additional value for plan sponsors while improving its competitive positioning against point solutions and potential competitive threats from traditional healthcare players entering the virtual space.

New digital health partners in specialty care, digestive health, fertility, and family building available for Teladoc Health care team referral on the company’s Prism care platform

PURCHASE, NY, March 11, 2025 (GLOBE NEWSWIRE) -- Teladoc Health (NYSE: TDOC), the global leader in virtual care, today announced the expansion of its connected care partnerships across new care categories including digestive health, centers of excellence, fertility and family building. In addition, recently announced technology integrations will empower Teladoc Health’s care providers and coaches to view members’ eligibility for these services and seamlessly refer them to appropriate partner programs at the point of care.

The latest enhancements are part of Teladoc Health’s integrated care segment strategy to fuel use of its services and leverage the company’s clinical strength and product breadth to deepen its impact on healthcare outcomes.

Building on Teladoc Health’s existing partnerships with Hinge Health and Sword Health for musculoskeletal (MSK) care, new partners joining Teladoc Health’s connected care program include:

  • Carrot Fertility (Fertility, Family Building, & Hormonal Health): Providing personalized support and access to care for a wide range of journeys, including pre-pregnancy, pregnancy, postpartum, parenting, fertility, adoption, menopause, and more.
  • Carrum Health (Centers of Excellence for Specialty Care): Connecting members to top 10% providers across the country for surgery, cancer and substance use treatment. Carrum’s unique value-based COE model generates significant cost savings on high-cost claims, while delivering better outcomes and experiences.
  • Cylinder Health (Digestive Health): Showcasing meaningful ROI and an average of 13% engagement, the platform offers dynamically updated content and care plans designed to improve engagement and outcomes; members enjoy access to a dedicated care team nationwide, including health coaches, registered dietitians, and GI doctors.
  • Oshi Health (Digestive Health): The only virtual GI center of excellence with an in-house, GI-specialized multidisciplinary team delivering high-touch medical care along with personalized dietary and behavioral health interventions, proven in a clinical trial to drive substantial cost savings per patient; Oshi offers an ROI guarantee with 100% of fees at risk. 

The expansion comes amid growing demand for integrated virtual care solutions among plan sponsors, patients and providers. According to a recent survey, more than 70% of large employers are concerned about the siloed care experience due to the lack of coordination between virtual and community-based health care providers.

With thousands of customers and more than 93 million members, Teladoc Health has the scale and expertise to solve this challenge, and is uniquely positioned to improve coordination, drive employee benefits awareness and increase health engagement.

Teladoc Health’s unified app offers convenient single sign-on, guiding members directly to partners’ services with a seamless experience. In addition, new provider platform capabilities can support referrals to the appropriate partner services, based on the individual member’s benefits coverage and unique needs. Members gain simplified access to a broad spectrum of eligible healthcare services needed to achieve optimal health outcomes, while customers benefit from streamlined contracting, program administration and billing with Teladoc Health.

“We know that customers and members are looking for new ways to connect multi-condition healthcare needs across a growing ecosystem of solutions,” said Kelly Bliss, Teladoc Health President of U.S. Group Health. “Not only are we connecting our customers and members to best-in-class partners, but we’re also delivering a truly integrated experience, all on the innovative, industry-leading Teladoc Health app that they already trust for primary care, cardiometabolic care, mental health and complex needs.”

Plan sponsors can contract with the new partners directly through Teladoc Health. To learn more about connected care partners, click here.

About Teladoc Health
Teladoc Health empowers all people everywhere to live their healthiest lives by transforming the healthcare experience. As the world leader in virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Teladoc Health leverages more than two decades of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. For more information, please visit www.teladochealth.com.

Media:
Lou Serio
PR@teladochealth.com


FAQ

What new healthcare categories did Teladoc (TDOC) add to its connected care partnerships in March 2025?

Teladoc added digestive health, centers of excellence, fertility, and family building services through partnerships with Carrot Fertility, Carrum Health, Cylinder Health, and Oshi Health.

How many members does Teladoc Health (TDOC) currently serve through its platform?

Teladoc Health serves more than 93 million members through its platform.

What engagement rate does Cylinder Health report for its digestive health platform on TDOC?

Cylinder Health reports an average engagement rate of 13% on its digestive health platform.

What percentage of large employers are concerned about siloed care experience according to Teladoc's survey?

According to the survey, more than 70% of large employers are concerned about siloed care experience due to lack of coordination between virtual and community-based healthcare providers.
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