SolarWinds Unveils Next-Generation Solutions to Tackle Modern IT Operational Resiliency Challenges
SolarWinds (NYSE:SWI) has announced significant enhancements to its IT management portfolio, focusing on operational resilience in hybrid environments. The company has introduced integrated capabilities across observability, incident response, service management, and AI-powered automation.
Key updates include:
- Squadcast Incident Response: Features AI-powered alert isolation, on-call management, and multi-source alert correlation
- SolarWinds Observability: Expanded hybrid IT awareness across major cloud vendors (GCP, AWS, Azure) with AI-powered Log Insights
- Database Observability: New AI Query Assist in Tech Preview for optimizing database queries
- Service Desk: Enhanced with AI Runbook generation and data masking capabilities
These solutions address common IT challenges including alert overload, data silos, and lengthy resolution processes, aiming to strengthen business continuity in complex hybrid IT environments.
SolarWinds (NYSE:SWI) ha annunciato miglioramenti significativi al suo portafoglio di gestione IT, concentrandosi sulla resilienza operativa in ambienti ibridi. L'azienda ha introdotto capacità integrate in osservabilità, risposta agli incidenti, gestione dei servizi e automazione alimentata dall'IA.
Le principali novità includono:
- Squadcast Incident Response: Caratteristiche di isolamento degli avvisi alimentato dall'IA, gestione delle chiamate e correlazione degli avvisi da più fonti
- SolarWinds Observability: Maggiore consapevolezza dell'IT ibrido tra i principali fornitori di cloud (GCP, AWS, Azure) con Log Insights alimentati dall'IA
- Database Observability: Nuovo AI Query Assist in anteprima tecnica per ottimizzare le query del database
- Service Desk: Potenziato con generazione di Runbook alimentati dall'IA e capacità di mascheramento dei dati
Queste soluzioni affrontano le sfide IT comuni, inclusi il sovraccarico di avvisi, i silos di dati e i lunghi processi di risoluzione, mirando a rafforzare la continuità aziendale in ambienti IT ibridi complessi.
SolarWinds (NYSE:SWI) ha anunciado mejoras significativas en su cartera de gestión de TI, centrándose en la resiliencia operativa en entornos híbridos. La compañía ha introducido capacidades integradas en observabilidad, respuesta a incidentes, gestión de servicios y automatización impulsada por IA.
Las actualizaciones clave incluyen:
- Squadcast Incident Response: Funciones de aislamiento de alertas impulsadas por IA, gestión de llamadas y correlación de alertas de múltiples fuentes
- SolarWinds Observability: Mayor conciencia de TI híbrido entre los principales proveedores de la nube (GCP, AWS, Azure) con Log Insights impulsados por IA
- Database Observability: Nuevo AI Query Assist en vista técnica previa para optimizar consultas de base de datos
- Service Desk: Mejorado con generación de Runbook impulsada por IA y capacidades de enmascaramiento de datos
Estas soluciones abordan desafíos comunes de TI, incluidos el exceso de alertas, los silos de datos y los largos procesos de resolución, con el objetivo de fortalecer la continuidad empresarial en entornos de TI híbridos complejos.
SolarWinds (NYSE:SWI)는 하이브리드 환경에서 운영 탄력성에 중점을 두고 IT 관리 포트폴리오의 중요한 개선 사항을 발표했습니다. 이 회사는 관측성, 사고 대응, 서비스 관리 및 AI 기반 자동화 전반에 걸쳐 통합된 기능을 도입했습니다.
주요 업데이트는 다음과 같습니다:
- Squadcast Incident Response: AI 기반 경고 격리, 온콜 관리 및 다중 소스 경고 상관관계 기능
- SolarWinds Observability: AI 기반 로그 통찰력을 통해 주요 클라우드 공급자(GCP, AWS, Azure)에 대한 하이브리드 IT 인식 확대
- Database Observability: 데이터베이스 쿼리를 최적화하기 위한 기술 미리보기에서 새로운 AI 쿼리 지원
- Service Desk: AI 런북 생성 및 데이터 마스킹 기능으로 강화됨
이 솔루션은 경고 과부하, 데이터 사일로 및 긴 해결 프로세스를 포함한 일반적인 IT 문제를 해결하며, 복잡한 하이브리드 IT 환경에서 비즈니스 연속성을 강화하는 것을 목표로 합니다.
SolarWinds (NYSE:SWI) a annoncé des améliorations significatives de son portefeuille de gestion IT, en mettant l'accent sur la résilience opérationnelle dans des environnements hybrides. L'entreprise a introduit des capacités intégrées dans l'observabilité, la réponse aux incidents, la gestion des services et l'automatisation alimentée par l'IA.
Les mises à jour clés comprennent :
- Squadcast Incident Response : Fonctionnalités d'isolement d'alerte alimentées par l'IA, gestion des appels et corrélation d'alerte multi-sources
- SolarWinds Observability : Sensibilisation accrue à l'IT hybride auprès des principaux fournisseurs de cloud (GCP, AWS, Azure) avec des Log Insights alimentés par l'IA
- Database Observability : Nouveau AI Query Assist en aperçu technique pour optimiser les requêtes de bases de données
- Service Desk : Amélioré avec génération de Runbook alimentée par l'IA et capacités de masquage des données
Ces solutions répondent aux défis IT courants tels que la surcharge d'alertes, les silos de données et les processus de résolution longs, visant à renforcer la continuité des affaires dans des environnements IT hybrides complexes.
SolarWinds (NYSE:SWI) hat bedeutende Verbesserungen seines IT-Management-Portfolios angekündigt, mit einem Fokus auf operationale Resilienz in hybriden Umgebungen. Das Unternehmen hat integrierte Funktionen in Beobachtbarkeit, Incident-Response, Service-Management und KI-gestützter Automatisierung eingeführt.
Wichtige Updates umfassen:
- Squadcast Incident Response: Funktionen zur KI-gestützten Alarmisolierung, Bereitschaftsmanagement und Mehrquellen-Alarm-Korrelation
- SolarWinds Observability: Erweiterte hybride IT-Awareness bei den großen Cloud-Anbietern (GCP, AWS, Azure) mit KI-gestützten Log Insights
- Database Observability: Neuer KI-Query-Assistent in technischer Vorschau zur Optimierung von Datenbankabfragen
- Service Desk: Verbesserungen mit KI-gestützter Runbook-Generierung und Datenmaskierungsfunktionen
Diese Lösungen adressieren gängige IT-Herausforderungen wie Alarmüberlastung, Datensilos und lange Lösungsprozesse, mit dem Ziel, die Geschäftskontinuität in komplexen hybriden IT-Umgebungen zu stärken.
- Integration of AI-powered automation across product portfolio
- Expanded cloud vendor support for hybrid environments
- Enhanced security features with data masking capabilities
- Streamlined incident response with AI-powered alert correlation
- None.
Insights
SolarWinds' portfolio expansion represents a strategic pivot toward integrated operational resilience solutions for complex hybrid environments. The introduction of Squadcast Incident Response addresses a critical gap in their offering by unifying alert management, on-call coordination, and standardized resolution processes into a cohesive incident management framework.
The expanded cloud coverage across GCP, AWS, and Azure positions SolarWinds more competitively in the multi-cloud observability market, where unified visibility has become essential. Previously, their observability capabilities had more cloud integration.
Most significant is their AI integration strategy, which appears focused on practical operational challenges rather than marketing buzzwords. The AI Query Assist for database optimization tackles a specific pain point for database administrators – inefficient queries that drive up cloud costs – while the AI-powered Log Insights addresses the overwhelming volume of log data that typically obscures critical issues.
These enhancements demonstrate SolarWinds' recovery from their security challenges by focusing on core operational resilience. Their approach aligns with market demand for simplified tools that can correlate alerts across disparate systems, reduce noise, and accelerate resolution – especially as IT teams face skill shortages and expanding infrastructure complexity.
While the announcement lacks specific performance metrics or pricing details, the unified portfolio approach strengthens SolarWinds' competitive positioning against point solutions that address only fragments of the operational resilience challenge.
New capabilities integrate observability, incident response, service management, and AI automation capabilities designed to streamline IT and strengthen operational resilience
“One of the biggest concerns we hear from customers is how to stay resilient amid rapid technological advancements and economic pressures,” said Cullen Childress, Chief Product Officer at SolarWinds. “Every new wave of change—from digital transformation to generative AI—feels like a storm threatening their business. They need solutions that not only help them adapt but also strengthen their ability to thrive in the face of disruption.”
Solving the IT Operational Resiliency Challenge:
The evolving IT environments offer flexibility, scalability, and cost advantages, but they also introduce new levels of complexity. Many IT teams are overwhelmed by:
- Alert overload – Excessive alerts and event noise obscure critical incidents.
- Data silos – Fragmented data streams complicate root-cause identification.
- Lengthy resolution processes – Inefficient workflows slow remediation and increase downtime risk.
IT incidents can be severe—disrupting services, impacting revenue, eroding customer trust, and damaging brand reputation.
The SolarWinds integrated portfolio of observability, incident response, and service management, powered by SolarWinds® AI, addresses these challenges by correlating alerts, improving decision-making, and accelerating issue resolution. This unified approach enhances performance, availability, and control across complex hybrid IT ecosystems to deliver unmatched operational resilience.
Key Enhancements Across the SolarWinds Portfolio:
Squadcast Incident Response
- New to the SolarWinds portfolio, Squadcast Incident Response unites people, processes, and technology, providing a proactive, structured approach to incident response and resolution. Squadcast brings AI-powered alert isolation, on-call management, multi-source alert correlation, standardized runbooks, status pages, and Microsoft Teams® and Slack® integration for incident swarming, leading to faster issue identification so organizations can minimize downtime, reduce remediation time, and maintain operational resilience.
SolarWinds Observability
- Now supports expanded hybrid IT awareness with deeper and broader single-pane-of-glass visibility across major cloud vendors, including GCP, AWS®, Azure®, and on-premises environments. These expanded capabilities help ensure a unified and detailed view of your entire hybrid IT environment, enabling proactive management and optimization.
- The AI-powered Log Insights feature surfaces critical insights from large volumes of log data, identifying patterns, anomalies, and trends that might indicate potential issues. This aids in proactive problem resolution and improves operational resilience by detecting issues before they become major incidents.
- Root Cause Assist leverages SolarWinds AI to help identify the underlying causes of problems or issues by analyzing data and providing rich, contextual insights. This function automates and accelerates the analysis of application performance issues.
SolarWinds Database Observability
- Entering Tech Preview, SolarWinds AI Query Assist improves database queries by automatically analyzing query patterns and suggesting optimal query rewrites. This provides more accurate and efficient query optimization, helping DBAs improve efficiency and lower production costs caused by excessively long-running queries.
SolarWinds Service Desk
- SolarWinds AI Runbook generation automates the manual and time-consuming task of compiling and formatting pre-written operational guides into new runbooks with standardized resolution processes that enhance operational efficiency and improve incident response times.
- Data masking improves an organization’s compliance with governance and industry regulations of PII, PCI, and sensitive data by masking sensitive information and preventing inadvertent sharing.
“Learning and adapting, core pillars of operational resilience, have been at the heart of success for SolarWinds over the past 25 years,” said Sudhakar Ramakrishna, CEO of SolarWinds. “Our mission is to share that knowledge with our customers, equipping them with solutions that help them navigate the IT operational resiliency challenges of today and tomorrow’s dynamic IT landscape.”
Availability
The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes. Whether you’re a small business or a global enterprise, SolarWinds offers the flexibility to scale with your IT operations.
Discover how SolarWinds can transform your IT operations today by visiting solarwinds.com.
Connect with SolarWinds
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About SolarWinds
SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers’ needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at www.solarwinds.com.
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the
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MEDIA CONTACTS:
Dillon Townsel
SolarWinds
Phone: +1-512-571-3455
pr@solarwinds.com
Source: SolarWinds Worldwide, LLC.
FAQ
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