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Almost Three in Ten UK Public Sector IT Professionals Are Concerned About Potential Security Risks Associated with Adopting AI, SolarWinds Report Finds

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SolarWinds (NYSE:SWI) has released its Next-Gen Government IT: AI and Observability Insights Report, revealing key challenges in UK public sector IT security. The survey of 100 IT decision-makers shows that budget constraints (23%) are the primary obstacle to improving IT security, while careless/untrained insiders (56%) represent the main security threat.

Digital transformation remains a work in progress, with only 6% of organizations having fully completed their journey, while 42% report well-underway efforts and 40% are in early implementation stages. The report highlights that 55% of threats come from the general hacking community, emphasizing the need for enhanced security measures.

Regarding AI adoption, 23% of respondents are using AI for IT operations automation and observability enhancement. However, 29% express serious concerns about AI-related risks, particularly regarding data privacy and compliance. The survey was conducted in December 2024, covering both UK and US public sector IT professionals.

SolarWinds (NYSE:SWI) ha pubblicato il suo rapporto Next-Gen Government IT: AI and Observability Insights, rivelando le principali sfide nella sicurezza IT del settore pubblico nel Regno Unito. Il sondaggio condotto su 100 decisori IT mostra che i vincoli di budget (23%) rappresentano il principale ostacolo al miglioramento della sicurezza IT, mentre i dipendenti distratti/non formati (56%) costituiscono la principale minaccia alla sicurezza.

La trasformazione digitale è ancora un lavoro in corso, con solo il 6% delle organizzazioni che ha completato completamente il proprio percorso, mentre il 42% riporta sforzi ben avviati e il 40% è nelle fasi iniziali di implementazione. Il rapporto evidenzia che il 55% delle minacce proviene dalla comunità hacker generale, sottolineando la necessità di misure di sicurezza potenziate.

Per quanto riguarda l'adozione dell'IA, il 23% degli intervistati utilizza l'IA per l'automazione delle operazioni IT e il miglioramento dell'osservabilità. Tuttavia, il 29% esprime gravi preoccupazioni riguardo ai rischi legati all'IA, in particolare per quanto riguarda la privacy dei dati e la conformità. Il sondaggio è stato condotto a dicembre 2024, coinvolgendo professionisti IT del settore pubblico sia nel Regno Unito che negli Stati Uniti.

SolarWinds (NYSE:SWI) ha publicado su informe Next-Gen Government IT: AI and Observability Insights, revelando los principales desafíos en la seguridad IT del sector público en el Reino Unido. La encuesta realizada a 100 tomadores de decisiones en IT muestra que las restricciones presupuestarias (23%) son el principal obstáculo para mejorar la seguridad IT, mientras que los insiders descuidados/no capacitados (56%) representan la principal amenaza a la seguridad.

La transformación digital sigue siendo un trabajo en progreso, con solo el 6% de las organizaciones que ha completado completamente su viaje, mientras que el 42% informa de esfuerzos bien avanzados y el 40% se encuentra en las etapas iniciales de implementación. El informe destaca que el 55% de las amenazas provienen de la comunidad de hackers en general, enfatizando la necesidad de medidas de seguridad mejoradas.

En cuanto a la adopción de IA, el 23% de los encuestados utiliza IA para la automatización de operaciones IT y la mejora de la observabilidad. Sin embargo, el 29% expresa serias preocupaciones sobre los riesgos relacionados con la IA, en particular en lo que respecta a la privacidad de los datos y el cumplimiento. La encuesta se realizó en diciembre de 2024, abarcando tanto a profesionales de IT del sector público en el Reino Unido como en los Estados Unidos.

SolarWinds (NYSE:SWI)는 차세대 정부 IT: AI 및 관측 통찰력 보고서를 발표하며 영국 공공 부문 IT 보안의 주요 과제를 드러냈습니다. 100명의 IT 의사 결정자를 대상으로 한 설문 조사에 따르면 예산 제약 (23%)이 IT 보안을 개선하는 데 가장 큰 장애물로 나타났으며, 부주의하거나 훈련받지 않은 내부자 (56%)가 주요 보안 위협으로 지적되었습니다.

디지털 전환은 여전히 진행 중이며, 조직의 6%만이 완전히 여정을 마쳤고, 42%는 잘 진행되고 있는 노력을 보고하며, 40%는 초기 구현 단계에 있습니다. 보고서는 위협의 55%가 일반 해킹 커뮤니티에서 발생한다고 강조하며, 보안 조치의 강화를 필요성을 강조합니다.

AI 도입에 관해서는 응답자의 23%가 IT 운영 자동화 및 관측성 향상을 위해 AI를 사용하고 있습니다. 그러나 29%는 AI 관련 위험에 대해 심각한 우려를 표명하며, 특히 데이터 프라이버시 및 컴플라이언스와 관련하여 우려를 표하고 있습니다. 이 설문조사는 2024년 12월에 실시되었으며, 영국과 미국의 공공 부문 IT 전문가를 대상으로 했습니다.

SolarWinds (NYSE:SWI) a publié son rapport Next-Gen Government IT: AI and Observability Insights, révélant les principaux défis de la sécurité informatique dans le secteur public au Royaume-Uni. L'enquête menée auprès de 100 décideurs IT montre que les contraintes budgétaires (23%) sont le principal obstacle à l'amélioration de la sécurité IT, tandis que les insiders imprudents/non formés (56%) représentent la principale menace à la sécurité.

La transformation numérique reste un travail en cours, avec seulement 6% des organisations ayant complètement achevé leur parcours, tandis que 42% rapportent des efforts bien avancés et 40% sont en phase de mise en œuvre précoce. Le rapport souligne que 55% des menaces proviennent de la communauté de hackers générale, soulignant la nécessité de mesures de sécurité renforcées.

En ce qui concerne l'adoption de l'IA, 23% des répondants utilisent l'IA pour l'automatisation des opérations IT et l'amélioration de l'observabilité. Cependant, 29% expriment de sérieuses préoccupations concernant les risques liés à l'IA, en particulier en ce qui concerne la confidentialité des données et la conformité. L'enquête a été menée en décembre 2024, couvrant à la fois des professionnels IT du secteur public au Royaume-Uni et aux États-Unis.

SolarWinds (NYSE:SWI) hat seinen Bericht über die Next-Gen Government IT: AI and Observability Insights veröffentlicht, der wichtige Herausforderungen in der IT-Sicherheit des öffentlichen Sektors im Vereinigten Königreich aufzeigt. Die Umfrage unter 100 IT-Entscheidungsträgern zeigt, dass Budgetbeschränkungen (23%) das größte Hindernis für die Verbesserung der IT-Sicherheit darstellen, während unachtsame/nicht geschulte Insider (56%) die größte Sicherheitsbedrohung sind.

Die digitale Transformation bleibt ein Arbeitsfortschritt, da nur 6% der Organisationen ihren Weg vollständig abgeschlossen haben, während 42% von gut fortgeschrittenen Bemühungen berichten und 40% sich in der frühen Implementierungsphase befinden. Der Bericht hebt hervor, dass 55% der Bedrohungen aus der allgemeinen Hacking-Community stammen, was die Notwendigkeit verbesserter Sicherheitsmaßnahmen unterstreicht.

Bezüglich der KI-Nutzung verwenden 23% der Befragten KI zur Automatisierung von IT-Betriebsabläufen und zur Verbesserung der Beobachtbarkeit. Dennoch äußern 29% ernsthafte Bedenken hinsichtlich der mit KI verbundenen Risiken, insbesondere in Bezug auf Datenschutz und Compliance. Die Umfrage wurde im Dezember 2024 durchgeführt und umfasste IT-Fachleute des öffentlichen Sektors sowohl im Vereinigten Königreich als auch in den USA.

Positive
  • 23% of respondents are already leveraging AI for IT operations automation
  • 42% of organizations report well-underway digital transformation efforts
Negative
  • Budget constraints identified as major obstacle by 23% of respondents
  • 56% report security threats from careless/untrained insiders
  • 29% express serious concerns about AI adoption risks
  • Only 6% have completed digital transformation

Digital transformation is a work in progress for most organisations, with privacy, security concerns, AI adoption and the complexity of integrating new systems remaining key barriers

LONDON--(BUSINESS WIRE)-- SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, today announced its Next-Gen Government IT: AI and Observability Insights Report, identifying the challenges faced by public sector IT professionals and the sources of IT security threats. For UK respondents, key findings include budget constraints as the most significant obstacle to maintaining or improving IT security (23%) and the main source of IT security threats being careless/untrained insiders (56%).

Surveying 100 IT decision-makers and influencers from the public sector including local and central government, the report found that for most organisations, digital transformation is a work in progress, with privacy, security concerns, and the complexity of integrating new systems remaining key barriers.

Few respondents (6%) report having fully completed their digital transformation journey while most indicate they are somewhere along the journey, with efforts either well underway (42%) or beginning implementation in some areas with limited progress (40%).

The most pressing security challenges today include vulnerabilities in monitoring systems and the critical need to safeguard sensitive information from cyber threats. The survey found that 55% of the general hacking community and 56% of careless/untrained insiders are the top-ranked security threats, emphasising the need for stronger security awareness training, enhanced tools, and better access control mechanisms.

While AI adoption is gaining momentum, with predictive analytics and issue detection as top benefits, concerns still linger. Over 23% of respondents leverage AI to automate tasks related to IT operations and enhance IT observability, with many more planning to adopt it soon. Yet almost three in 10 (29%) of respondents are extremely or very concerned about potential risks associated with adopting AI, such as data privacy and compliance, making full-scale implementation a cautious process.

“It’s clear that UK public sector organisations are shifting operations and workloads to the cloud and embracing hybrid IT environments now more than ever,” said Richard Giblin, SolarWinds Head of UK Public Sector and Defence. “But this evolution, along with increased AI adoption, brings added complexity in maintaining data security and regulatory compliance, all while navigating increasingly tight budgets. SolarWinds remains committed to identifying key trends and solutions, helping those that work for organisations like the MoD, our schools and the NHS.

“It is only by providing with the right tools with full visibility that we ensure the security and resilience of our nation’s critical services.”

SolarWinds partnered with Market Connections to conduct an online survey in December 2024, targeting 100 UK and 200 U.S IT decision-makers and influencers from Federal, State, Local, and Education sectors. The report assessed the confidence levels and concerns related to managing IT environments while exploring barriers to achieving digital modernization, the current state of visibility and observability, and the usage and implementation of AI by organisations.

For the full U.K. Public Sector Cybersecurity Survey Report, please visit: https://try.solarwinds.com/report/uk-next-gen-government-it/delivery.

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About SolarWinds
SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers’ needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at www.solarwinds.com.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.

© 2025 SolarWinds Worldwide, LLC. All rights reserved.

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Source: SolarWinds Worldwide, LLC.

FAQ

What are the main security threats identified in SolarWinds' UK public sector report?

According to the report, the main security threats are careless/untrained insiders (56%) and the general hacking community (55%).

What percentage of UK public sector organizations have completed digital transformation according to SWI?

Only 6% of organizations have fully completed their digital transformation journey, while 42% report efforts well underway and 40% are in early implementation stages.

How many UK public sector organizations are currently using AI for IT operations?

23% of respondents are currently using AI to automate tasks related to IT operations and enhance IT observability.

What percentage of UK public sector IT professionals are concerned about AI security risks?

29% of respondents are extremely or very concerned about potential risks associated with adopting AI, particularly regarding data privacy and compliance.

What is the biggest obstacle to improving IT security in UK public sector?

Budget constraints were identified as the most significant obstacle to maintaining or improving IT security, cited by 23% of respondents.

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