Georgia Power responds to outages after Hurricane Sally crosses the state
Georgia Power has initiated restoration efforts after Hurricane Sally affected Georgia, leaving approximately 28,000 customers without power as of 11 a.m. EDT on September 17, 2020. The company is addressing around 675 damage reports statewide. While weather conditions are improving, potential scattered outages may still occur. Georgia Power encourages safety by advising against touching downed power lines and offers various tools for customers, including Outage Alerts and a mobile app for real-time updates.
- Restoration efforts initiated promptly after Hurricane Sally.
- Use of technology such as Outage Alerts and a mobile app enhances customer communication.
- Approximately 28,000 customers currently without power due to storm damage.
- Continued risk of new outages as storm conditions exit the state.
ATLANTA, Sept. 17, 2020 /PRNewswire/ -- Georgia Power's restoration efforts began overnight and continue today after the remnants of Hurricane Sally made its way across the state. Georgia Power personnel continue to work around the clock and are responding to approximately 675 individual cases of damage, resulting in approximately 28,000 customers without power as of 11 a.m. EDT.
Outages are spread across the entire state, and as some strong winds continue as the storm exits the state, additional scattered outages may occur.
As weather conditions begin to improve, crews will work as quickly and safely as possible to repair damage and restore power.
Georgia Power reminds customers that dangerous conditions exist following a storm. Never touch any downed or low-hanging wire, including telephone or TV wires that touch a power line. Never pull tree limbs off of power lines yourself or enter areas with debris, downed trees or standing water as downed power lines may be buried in wreckage or submerged in water or mud.
The company also offers the following tools you can use to stay informed during restoration efforts:
- Outage Alerts – Subscribe to the free Georgia Power Outage Alert service to receive personalized notifications and updates via text message.
- Outage & Storm Center – Available at www.georgiapower.com/storm, customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
- Outage Map – Housed within the Outage & Storm Center, Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
- Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
- @GeorgiaPower on Twitter – Follow @GeorgiaPower on Twitter for storm tips, outage updates, customer service and more.
- Emergency Plan and Kit – Visit the Georgia Power storm page for information on how to build a family emergency plan and emergency supply kit.
About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the company is consistently recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
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SOURCE Georgia Power
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