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TD SYNNEX Becomes Sole Distributor of IBM Solutions Throughout the English and Dutch Caribbean

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TD SYNNEX (NYSE: SNX) has secured an exclusive distribution agreement with IBM across 23 Caribbean countries. The partnership transitions IBM Business Partners from a Tier-1 direct sales model to a Tier-2 indirect model through TD SYNNEX. Partners will gain access to IBM's products and solutions, technical expertise, enablement programs, and the benefits of IBM's Partner Plus program. The agreement initially covers IBM Infrastructure partners and will later expand to include Software partners. TD SYNNEX will provide Caribbean partners with resources including its Center of Excellence in Brazil and region-based IBM support team.

TD SYNNEX (NYSE: SNX) ha ottenuto un accordo di distribuzione esclusivo con IBM in 23 paesi caraibici. La partnership consente il passaggio dei Partner Aziendali IBM da un modello di vendite diretto di Tipo 1 a un modello indiretto di Tipo 2 tramite TD SYNNEX. I partner avranno accesso ai prodotti e alle soluzioni di IBM, competenze tecniche, programmi di abilitazione e ai vantaggi del programma Partner Plus di IBM. L'accordo copre inizialmente i partner dell'infrastruttura IBM e si espanderà in seguito per includere i partner software. TD SYNNEX fornirà ai partner caraibici risorse, incluso il suo Centro di Eccellenza in Brasile e un team di supporto IBM basato nella regione.

TD SYNNEX (NYSE: SNX) ha conseguido un acuerdo de distribución exclusivo con IBM en 23 países caribeños. La asociación transforma a los Socios de Negocios de IBM de un modelo de ventas directas de Nivel 1 a un modelo indirecto de Nivel 2 a través de TD SYNNEX. Los socios tendrán acceso a los productos y soluciones de IBM, experiencia técnica, programas de habilitación y los beneficios del programa Partner Plus de IBM. El acuerdo cubre inicialmente a los socios de infraestructura de IBM y luego se expandirá para incluir a los socios de software. TD SYNNEX proporcionará a los socios del Caribe recursos, incluido su Centro de Excelencia en Brasil y un equipo de soporte de IBM en la región.

TD SYNNEX (NYSE: SNX)는 23개 카리브해 국가에서 IBM과 독점 유통 계약을 체결했습니다. 이 파트너십은 IBM 비즈니스 파트너를 TD SYNNEX를 통한 1급 직접 판매 모델에서 2급 간접 모델로 전환합니다. 파트너는 IBM의 제품 및 솔루션에 접근할 수 있게 됩니다, 기술 전문성, 지원 프로그램 및 IBM의 Partner Plus 프로그램의 혜택을 누릴 수 있습니다. 이 계약은 처음에 IBM 인프라 파트너를 포함하며, 이후 소프트웨어 파트너도 포함될 예정입니다. TD SYNNEX는 카리브해 파트너에게 브라질의 우수 센터 및 지역 기반 IBM 지원 팀과 같은 자원을 제공합니다.

TD SYNNEX (NYSE: SNX) a conclu un accord de distribution exclusif avec IBM dans 23 pays des Caraïbes. Ce partenariat transfère les Partenaires d'Affaires IBM d'un modèle de ventes directes de Niveau 1 à un modèle indirect de Niveau 2 via TD SYNNEX. Les partenaires auront accès aux produits et solutions d'IBM, à l'expertise technique, aux programmes de formation et aux avantages du programme Partner Plus d'IBM. L'accord couvre initialement les partenaires d'infrastructure IBM et sera plus tard étendu pour inclure les partenaires logiciels. TD SYNNEX fournira aux partenaires caribéens des ressources, y compris son Centre d'Excellence au Brésil et une équipe de support IBM basée dans la région.

TD SYNNEX (NYSE: SNX) hat einen exklusiven Vertriebsvertrag mit IBM in 23 karibischen Ländern gesichert. Die Partnerschaft verwandelt IBM Business Partner von einem direkten Vertriebsmodell der Stufe 1 in ein indirektes Modell der Stufe 2 über TD SYNNEX. Partner erhalten Zugang zu IBM's Produkten und Lösungen, technischem Fachwissen, Schulungsprogrammen sowie den Vorteilen des IBM Partner Plus Programms. Der Vertrag umfasst zunächst IBM Infrastrukturpartner und wird später um Softwarepartner erweitert. TD SYNNEX wird karibischen Partnern Ressourcen zur Verfügung stellen, darunter sein Kompetenzzentrum in Brasilien und ein regionales IBM Support-Team.

Positive
  • Secured exclusive distribution rights for IBM solutions in 23 Caribbean countries
  • Access to IBM Partner Plus program benefits
  • Expansion of service offering to include both Infrastructure and Software solutions
  • Enhanced technical support through Center of Excellence in Brazil
Negative
  • None.

Insights

This distribution agreement marks a significant strategic expansion for TD SYNNEX in the Caribbean region, potentially impacting revenue streams and market presence. The transition from a Tier-1 to Tier-2 model across 23 countries creates a new revenue channel for TD SYNNEX as the exclusive middleman between IBM and local resellers. The deal strengthens TD SYNNEX's position in the LAC region and diversifies its geographical revenue base.

The agreement's structure, starting with Infrastructure and expanding to Software partners, suggests a phased approach that could lead to incremental revenue growth. Access to TD SYNNEX's Center of Excellence and dedicated support team indicates a substantial investment in the partnership's success. While the immediate financial impact may be modest relative to TD SYNNEX's overall revenue, the exclusive nature of the agreement provides a competitive advantage and potential for long-term market share growth in the Caribbean IT distribution sector.

New agreement transitions IBM Business Partners from Tier-1 to Tier-2 resale model across 23 countries

MIRAMAR, Fla.--(BUSINESS WIRE)-- TD SYNNEX (NYSE: SNX), a leading global distributor and solutions aggregator for the IT ecosystem, today announced its exclusive distribution agreement with IBM across 23 countries in the Caribbean. The agreement expands TD SYNNEX and IBM’s longstanding partnership centered around connecting resellers in the Latin American and Caribbean (LAC) region to innovative solutions that accelerate business growth and maximize revenue opportunities.

Under the agreement, IBM resell business partners in the English and Dutch Caribbean will transition from a Tier-1 direct sales model, to a Tier-2 indirect model through a distributor. They will now access IBM’s products and solutions through TD SYNNEX, benefit from the company’s deep technical expertise, comprehensive enablement programs and expansive geographic network. Partners will also leverage the full benefits of IBM’s new Partner Plus program, which allows partners to enjoy enhanced access to IBM’s resources, skilling and benefits. The agreement starts with IBM Infrastructure partners and soon after will be expanded to include Software partners.

“Becoming IBM’s sole distributor in the English and Dutch Caribbean allows us to bring even greater value to partners in the region by connecting them with IBM’s extensive portfolio,” said Helio Guimaraes, Vice President and General Manager of MCA, TD SYNNEX LAC. “With our specialized expertise and enablement programs, we are well-positioned to help partners maximize their technology investments and achieve their business objectives. We look forward to empowering partners with access to IBM’s hardware and infrastructure solutions, and soon its software offerings, to drive growth and capitalize on new opportunities.”

TD SYNNEX’s variety of IBM resources throughout the Americas will be made available to Caribbean partners through the agreement, including its recently launched Center of Excellence in Brazil and a region-based IBM support team to assist with their transition. This team will provide comprehensive technical, sales and marketing enablement and support to IBM resellers, ensuring they have the resources and knowledge to successfully meet their business goals.

For more information on TD SYNNEX LAC’s solutions and programs for IBM Business Partners, visit the TD SYNNEX Partner Portal.

About TD SYNNEX
TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’s 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 2,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, AI, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem. For more information, visit www.TDSYNNEX.com, follow our newsroom or follow us on LinkedIn, Facebook and Instagram.

Safe Harbor Statement
Statements in this news release that are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 involve known and unknown risks and uncertainties which may cause the Company's actual results in future periods to be materially different from any future performance that may be suggested in this release. The Company assumes no obligation to update any forward-looking statements contained in this release.

Copyright 2024 TD SYNNEX Corporation. All rights reserved. TD SYNNEX, the TD SYNNEX Logo, and all other TD SYNNEX company, product and services names and slogans are trademarks of TD SYNNEX Corporation. Other names and trademarks are the property of their respective owners.

Karina Seir

Communications Manager, Latin America and Caribbean

Karina.Seir@tdsynnex.com

Source: TD SYNNEX

FAQ

What is TD SYNNEX's (SNX) new distribution agreement with IBM in the Caribbean?

TD SYNNEX has become the exclusive distributor of IBM solutions across 23 countries in the English and Dutch Caribbean, transitioning IBM Business Partners from a Tier-1 direct sales model to a Tier-2 indirect model.

How will IBM partners benefit from TD SYNNEX's (SNX) distribution agreement?

Partners will gain access to IBM's products and solutions through TD SYNNEX, benefit from technical expertise, comprehensive enablement programs, and leverage IBM's Partner Plus program benefits.

What support resources is TD SYNNEX (SNX) providing to Caribbean IBM partners?

TD SYNNEX is providing access to its Center of Excellence in Brazil, a region-based IBM support team, and comprehensive technical, sales and marketing enablement support.

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