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Shake Shack Names Justin Mennen as Chief Information and Technology Officer

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Shake Shack has announced the appointment of Justin Mennen as its new Chief Information and Technology Officer, effective January 13, 2025. Mennen will report directly to CEO Rob Lynch and will oversee all aspects of the company's technology and digital capabilities.

With a strong background in technology leadership, Mennen brings extensive experience in driving innovation across various industries. His responsibilities will include the development and implementation of technology strategies, systems, and processes that support Shake Shack's operations and business objectives. He will also work closely with the executive team to identify opportunities for technology innovation, improve business processes, and enhance the guest experience.

Mennen previously served as EVP, Chief Digital and Technology Officer at Rite Aid , where he enhanced online platforms and modernized systems across 2,400 stores. He has also held key technology leadership roles at Estée Lauder, Compucom, and Dell Technologies, where he drove innovation and operational improvements.

Shake Shack ha annunciato la nomina di Justin Mennen come nuovo Chief Information and Technology Officer, con effetto dal 13 gennaio 2025. Mennen riporterà direttamente al CEO Rob Lynch e si occuperà di tutti gli aspetti della tecnologia e delle capacità digitali dell'azienda.

Con una solida esperienza nella leadership tecnologica, Mennen porta con sé un'ampia esperienza nella promozione dell'innovazione in diversi settori. Le sue responsabilità includeranno lo sviluppo e l'implementazione di strategie tecnologiche, sistemi e processi che supportano le operazioni e gli obiettivi commerciali di Shake Shack. Collaborerà inoltre strettamente con il team esecutivo per identificare opportunità di innovazione tecnologica, migliorare i processi aziendali e aumentare l'esperienza del cliente.

Mennen ha precedentemente ricoperto il ruolo di EVP, Chief Digital and Technology Officer presso Rite Aid, dove ha migliorato le piattaforme online e modernizzato i sistemi in 2.400 negozi. Ha anche ricoperto ruoli chiave nella leadership tecnologica presso Estée Lauder, Compucom e Dell Technologies, dove ha promosso l'innovazione e il miglioramento operativo.

Shake Shack ha anunciado el nombramiento de Justin Mennen como su nuevo Chief Information and Technology Officer, con efecto a partir del 13 de enero de 2025. Mennen reportará directamente al CEO Rob Lynch y supervisará todos los aspectos de la tecnología y las capacidades digitales de la empresa.

Con una sólida trayectoria en liderazgo tecnológico, Mennen aporta una amplia experiencia en impulsar la innovación en diversas industrias. Sus responsabilidades incluirán el desarrollo e implementación de estrategias, sistemas y procesos tecnológicos que apoyen las operaciones y los objetivos comerciales de Shake Shack. También trabajará en estrecha colaboración con el equipo ejecutivo para identificar oportunidades de innovación tecnológica, mejorar los procesos empresariales y enriquecer la experiencia del cliente.

Mennen anteriormente se desempeñó como EVP, Chief Digital and Technology Officer en Rite Aid, donde mejoró las plataformas en línea y modernizó los sistemas en 2,400 tiendas. También ha ocupado roles clave en liderazgo tecnológico en Estée Lauder, Compucom y Dell Technologies, donde impulsó la innovación y las mejoras operativas.

Shake ShackJustin Mennen을 새로운 Chief Information and Technology Officer로 임명한다고 발표했으며, 2025년 1월 13일부터 효력이 발생합니다. Mennen은 CEO Rob Lynch에게 직접 보고하며 회사의 기술과 디지털 역량을 담당합니다.

기술 리더십에 대한 강력한 배경을 가진 Mennen은 다양한 산업에서 혁신을 추진한 폭넓은 경험을 가지고 있습니다. 그의 책임에는 Shake Shack의 운영과 비즈니스 목표를 지원하는 기술 전략, 시스템 및 프로세스의 개발 및 구현이 포함됩니다. 그는 또한 경영진과 긴밀히 협력하여 기술 혁신의 기회를 식별하고 비즈니스 프로세스를 개선하며 고객 경험을 향상시킬 것입니다.

Mennen은 이전에 Rite Aid의 EVP, Chief Digital and Technology Officer로 재직하며 2,400개 매장에서 온라인 플랫폼을 개선하고 시스템을 현대화했습니다. 그는 Estée Lauder, Compucom 및 Dell Technologies에서 중요한 기술 리더십 역할을 수행하며 혁신과 운영 개선을 이끌었습니다.

Shake Shack a annoncé la nomination de Justin Mennen en tant que nouveau Chief Information and Technology Officer, à compter du 13 janvier 2025. Mennen relèvera directement du PDG Rob Lynch et supervisera tous les aspects de la technologie et des capacités numériques de l'entreprise.

Fort d'un solide parcours en leadership technologique, Mennen apporte une vaste expérience dans la promotion de l'innovation dans divers secteurs. Ses responsabilités incluront le développement et la mise en œuvre de stratégies, de systèmes et de processus technologiques qui soutiennent les opérations et les objectifs commerciaux de Shake Shack. Il travaillera également en étroite collaboration avec l'équipe de direction pour identifier des opportunités d'innovation technologique, améliorer les processus commerciaux et enrichir l'expérience client.

Mennen a précédemment été EVP, Chief Digital and Technology Officer chez Rite Aid, où il a amélioré les plateformes en ligne et modernisé les systèmes dans 2 400 magasins. Il a également occupé des postes clés dans des rôles de leadership technologique chez Estée Lauder, Compucom et Dell Technologies, où il a favorisé l'innovation et les améliorations opérationnelles.

Shake Shack hat die Ernennung von Justin Mennen zum neuen Chief Information and Technology Officer bekannt gegeben, die am 13. Januar 2025 wirksam wird. Mennen wird direkt an CEO Rob Lynch berichten und alle Aspekte der Technologie und digitalen Fähigkeiten des Unternehmens überwachen.

Mit einer soliden Erfahrung in der technologischen Führung bringt Mennen umfangreiche Erfahrung in der Förderung von Innovationen in verschiedenen Branchen mit. Zu seinen Aufgaben gehören die Entwicklung und Implementierung von Technologiestrategien, -systemen und -prozessen, die die Betriebsabläufe und Geschäftsziele von Shake Shack unterstützen. Er wird auch eng mit dem Führungsteam zusammenarbeiten, um Chancen für technologische Innovationen zu identifizieren, Geschäftsprozesse zu verbessern und das Gästeerlebnis zu erweitern.

Zuvor war Mennen EVP, Chief Digital and Technology Officer bei Rite Aid, wo er Online-Plattformen verbessert und Systeme in 2.400 Filialen modernisiert hat. Außerdem hatte er wichtige Führungspositionen im Bereich Technologie bei Estée Lauder, Compucom und Dell Technologies inne, wo er Innovationen und betriebliche Verbesserungen vorangetrieben hat.

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Mennen to Oversee all Aspects of the Company’s Technology and Digital Capabilities

NEW YORK--(BUSINESS WIRE)-- Shake Shack Inc. (“Shake Shack” or the “Company”) (NYSE: SHAK) today announced the appointment of Justin Mennen as Chief Information and Technology Officer, effective January 13, 2025. Mennen will report to Rob Lynch, CEO of Shake Shack, and will oversee all aspects of technology.

“Justin brings a wealth of experience as a technology leader to Shake Shack, along with an impressive track record of driving innovation across industries,” said Lynch. “He’s joining us at a pivotal time in our growth, and we’re confident his expertise will play a key role in elevating our operations and delivering an even better experience for our guests."

As Chief Information and Technology Officer, Mennen will be responsible for overseeing Shake Shack's information technology (IT) department, including the development and implementation of technology strategies, systems, and processes that support the Company’s operations and business objectives. He will work closely with the executive team to identify opportunities for technology innovation, improve business processes and enhance the guest experience.

“I’m honored to join Shake Shack, a brand that continues to redefine modern dining hospitality through innovation, technology, and exceptional guest experiences,” said Mennen. “I look forward to collaborating with the team to drive growth, advance our digital capabilities and deliver solutions that fuel Shake Shack’s ongoing success.”

Mennen is a seasoned technology leader with a deep expertise in technology strategy, cybersecurity and large-scale systems implementation across a number of industries. Most recently, Mennen served as EVP, Chief Digital and Technology Officer at Rite Aid Corporation, where he led digital and technology organizations, enhancing online platforms and modernizing systems across 2,400 stores. Prior to Rite Aid, Mennen held key technology leadership roles at Estée Lauder, Compucom and Dell Technologies, driving innovation and operational improvements in each organization.

About Shake Shack

Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand For Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the Company has expanded to over 570 locations system-wide, including over 370 in 34 U.S. States and the District of Columbia, and 200 international locations across London, Hong Kong, Shanghai, Singapore, Mexico City, Istanbul, Dubai, Tokyo, Seoul and more.

Skip the line with the Shack App, a mobile ordering app that lets you save time by ordering ahead! Guests can select their location, pick their food, choose a pickup time and their meal will be cooked-to-order and timed to arrival. Available on iOS and Android.

Learn more: shakeshack.com | IG: @shakeshack | X: @shakeshack | facebook.com/shakeshack

Media:

Meg Davis, Shake Shack

mcastranova@shakeshack.com



Investor Relations:

Melissa Calandruccio, ICR

Michelle Michalski, ICR

(844) SHACK-04 (844-742-2504)

investor@shakeshack.com

Source: Shake Shack Inc.

FAQ

What is the significance of Justin Mennen's appointment for SHAK?

Justin Mennen's appointment as Chief Information and Technology Officer is expected to drive technology innovation and improve business processes, enhancing Shake Shack's operations and guest experience.

When will Justin Mennen start his role at Shake Shack?

Justin Mennen will start his role as Chief Information and Technology Officer at Shake Shack on January 13, 2025.

What experience does Justin Mennen bring to Shake Shack?

Justin Mennen has extensive experience in technology leadership, having served as EVP, Chief Digital and Technology Officer at Rite Aid and held key roles at Estée Lauder, Compucom, and Dell Technologies.

How will Justin Mennen's appointment impact Shake Shack's technology strategy?

Justin Mennen will oversee the development and implementation of technology strategies, systems, and processes, aiming to support Shake Shack's operations and business objectives.

What are Justin Mennen's key responsibilities at Shake Shack?

Justin Mennen will be responsible for overseeing Shake Shack's information technology department, identifying opportunities for technology innovation, improving business processes, and enhancing the guest experience.

Shake Shack Inc.

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