Semrush Strengthens Customer Focus with Appointment of Veronique Montreuil as Chief Customer and Data Officer
Semrush (NYSE: SEMR), a top online visibility management SaaS platform, has announced the appointment of Veronique Montreuil as Chief Customer and Data Officer.
Veronique, who has over 20 years of experience in customer success and customer experience, most recently served as Head of Technology Sales and Customer Success at Covetrus (NASDAQ: CVET), where she managed a team of 275 professionals.
Her expertise will bolster Semrush’s focus on enhancing customer relationships and driving growth. Veronique will collaborate with marketing, sales, product development, and data analytics to improve customer satisfaction and retention.
CEO Oleg Shchegolev emphasized that Veronique’s addition strengthens their commitment to understanding and meeting customer needs. Veronique expressed enthusiasm for driving growth and delivering value to customers.
Semrush (NYSE: SEMR), una delle principali piattaforme SaaS per la gestione della visibilità online, ha annunciato la nomina di Veronique Montreuil a Chief Customer and Data Officer.
Veronique, che vanta oltre 20 anni di esperienza nel successo e nell'esperienza cliente, ha recentemente ricoperto il ruolo di Head of Technology Sales and Customer Success presso Covetrus (NASDAQ: CVET), dove ha gestito un team di 275 professionisti.
La sua competenza rafforzerà l'impegno di Semrush nel migliorare le relazioni con i clienti e nel promuovere la crescita. Veronique collaborerà con i reparti marketing, vendite, sviluppo prodotto e analisi dei dati per migliorare la soddisfazione e la fidelizzazione dei clienti.
Il CEO Oleg Shchegolev ha sottolineato che l'aggiunta di Veronique rafforza il loro impegno a comprendere e soddisfare le esigenze dei clienti. Veronique ha espresso entusiasmo nel contribuire alla crescita e nel fornire valore ai clienti.
Semrush (NYSE: SEMR), una de las principales plataformas SaaS para la gestión de la visibilidad en línea, ha anunciado el nombramiento de Veronique Montreuil como Chief Customer and Data Officer.
Veronique, quien tiene más de 20 años de experiencia en el éxito y la experiencia del cliente, se desempeñó recientemente como jefa de ventas de tecnología y éxito del cliente en Covetrus (NASDAQ: CVET), donde dirigió a un equipo de 275 profesionales.
Su experiencia reforzará el enfoque de Semrush en mejorar las relaciones con los clientes y fomentar el crecimiento. Veronique colaborará con marketing, ventas, desarrollo de productos y análisis de datos para mejorar la satisfacción y retención de los clientes.
El CEO Oleg Shchegolev enfatizó que la incorporación de Veronique fortalece su compromiso de comprender y satisfacer las necesidades de los clientes. Veronique expresó su entusiasmo por impulsar el crecimiento y aportar valor a los clientes.
Semrush (NYSE: SEMR), 최고의 온라인 가시성 관리 SaaS 플랫폼이 Veronique Montreuil을 고객 및 데이터 책임자로 임명했다고 발표했습니다.
Veronique는 고객 성공 및 고객 경험 분야에서 20년 이상의 경험을 보유하고 있으며, 최근에는 Covetrus (NASDAQ: CVET)에서 기술 영업 및 고객 성공 책임자로 재직하며 275명의 전문가 팀을 관리했습니다.
그녀의 전문성은 Semrush가 고객 관계를 강화하고 성장을 추진하는 데 기여할 것입니다. Veronique는 고객 만족도와 유지율을 향상시키기 위해 마케팅, 영업, 제품 개발 및 데이터 분석과 협력할 것입니다.
CEO Oleg Shchegolev는 Veronique의 추가가 고객의 필요를 이해하고 충족하려는 그들의 헌신을 강화한다고 강조했습니다. Veronique는 성장을 촉진하고 고객에게 가치를 제공하는 데 대한 열정을 표명했습니다.
Semrush (NYSE: SEMR), l'une des principales plateformes SaaS de gestion de la visibilité en ligne, a annoncé la nomination de Veronique Montreuil en tant que Chief Customer and Data Officer.
Veronique, qui a plus de 20 ans d'expérience dans le succès et l'expérience client, a récemment été responsable des ventes technologiques et du succès client chez Covetrus (NASDAQ: CVET), où elle a dirigé une équipe de 275 professionnels.
Son expertise renforcera l'engagement de Semrush à améliorer les relations avec les clients et à stimuler la croissance. Veronique collaborera avec les départements marketing, ventes, développement produit et analyse de données pour améliorer la satisfaction et la rétention des clients.
Le PDG Oleg Shchegolev a souligné que l'ajout de Veronique renforce leur engagement à comprendre et répondre aux besoins des clients. Veronique a exprimé son enthousiasme à l'idée de favoriser la croissance et de fournir de la valeur aux clients.
Semrush (NYSE: SEMR), eine der führenden SaaS-Plattformen für Online-Sichtbarkeitsmanagement, hat die Ernennung von Veronique Montreuil zur Chief Customer and Data Officer bekannt gegeben.
Veronique hat über 20 Jahre Erfahrung im Bereich Kundenerfolg und Kundenerfahrung und war zuletzt Head of Technology Sales and Customer Success bei Covetrus (NASDAQ: CVET), wo sie ein Team von 275 Fachleuten leitete.
Ihre Expertise wird Semrushs Fokus auf die Verbesserung der Kundenbeziehungen und das Wachstum stärken. Veronique wird mit Marketing, Vertrieb, Produktentwicklung und Datenanalyse zusammenarbeiten, um die Kundenzufriedenheit und -bindung zu verbessern.
CEO Oleg Shchegolev betonte, dass Veroniques Zugabe ihr Engagement zur besseren Verständnis und Erfüllung der Kundenbedürfnisse stärkt. Veronique zeigte sich begeistert, das Wachstum voranzutreiben und den Kunden Wert zu bieten.
- Appointment of Veronique Montreuil as Chief Customer and Data Officer.
- Over 20 years of experience in customer success and customer experience.
- Previous leadership role managing 275 professionals at Covetrus.
- None.
In her most recent role as Head of Technology Sales and Customer Success at Covetrus (NASDAQ: CVET), Veronique led a team of 275 professionals, driving operational efficiency, fostering deep customer relationships, and optimizing customer value through strategic initiatives and process improvements. She held prior roles at companies INAP (NASDAQ: INAP), Flexential, and Air Canada.
“Veronique Montreuil is a significant addition to Semrush, and we are thrilled she’s joining our leadership team. At Semrush, we are obsessed with our customers and Veronique’s arrival will only bolster our focus on understanding the evolving needs of businesses,” said Oleg Shchegolev, CEO and Co-Founder of Semrush.
In the role, Veronique will lead efforts to enhance customer satisfaction, retention, and overall experience. She will partner closely with marketing, sales, product development and data analytics to support Semrush’s ambitious growth plans.
“Semrush has a formidable reputation of going above and beyond for its customers, so I’m incredibly excited to be joining its leadership team,” said Veronique Montreuil, Semrush's Chief Customer and Data Officer. “My goal is to drive growth and deliver lifetime value and satisfaction to the most important part of our business, our customers.”
About Semrush
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. Semrush offers insights and solutions for companies to build, manage, and measure campaigns across various marketing channels. Semrush is headquartered in
Forward-looking Statements
This press release contains forward-looking statements within the meaning of the federal securities laws, which are statements that involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as “may,” “will,” “shall,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements include, but are not limited to, enhancement of customer experience, and ability to drive growth and lifetime value.
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View source version on businesswire.com: https://www.businesswire.com/news/home/20240808682251/en/
Jesse Platz
VP of Analyst and Public Relations
Semrush Holdings, Inc.
jesse.platz@semrush.com
Source: Semrush Holdings, Inc.
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