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Epson Announces Partnership with Kitchen Armor to Further Enhance its TrueOrder Kitchen Display Solution

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Epson has announced a strategic partnership with Kitchen Armor to enhance its TrueOrder Kitchen Display System (KDS). The collaboration will integrate Curbit's AI-powered kitchen capacity management capabilities and new hardware options into the KDS solution. This partnership aims to provide mid-sized chains and independent restaurant owners with advanced, easy-to-implement kitchen technology to compete with larger chains.

The enhanced TrueOrder KDS will feature real-time order SMS progress updates, detailed speed of service reporting, and Power Over Ethernet (POE) capabilities. The system can support up to nine kitchen stations and includes Kitchen Armor's stainless steel touch solutions with custom mounting options. The integration of Curbit's AI technology will help restaurants optimize take-out order management by determining optimal start times for digital orders and providing real-time updates to customers and delivery drivers.

Epson ha annunciato una partnership strategica con Kitchen Armor per migliorare il suo TrueOrder Kitchen Display System (KDS). La collaborazione integrerà le capacità di gestione della capacità della cucina potenziate dall'AI di Curbit e nuove opzioni hardware nella soluzione KDS. Questa partnership mira a fornire a catene di medie dimensioni e proprietari di ristoranti indipendenti una tecnologia di cucina avanzata e facile da implementare per competere con le catene più grandi.

Il KDS TrueOrder migliorato presenterà aggiornamenti in tempo reale sul progresso degli ordini via SMS, report dettagliati sulla velocità del servizio e funzionalità Power Over Ethernet (POE). Il sistema può supportare fino a nove stazioni di cucina e include le soluzioni touch in acciaio inox di Kitchen Armor con opzioni di montaggio personalizzate. L'integrazione della tecnologia AI di Curbit aiuterà i ristoranti a ottimizzare la gestione degli ordini da asporto determinando i tempi di inizio ottimali per gli ordini digitali e fornendo aggiornamenti in tempo reale ai clienti e ai driver di consegna.

Epson ha anunciado una asociación estratégica con Kitchen Armor para mejorar su TrueOrder Kitchen Display System (KDS). La colaboración integrará las capacidades de gestión de capacidad de cocina impulsadas por IA de Curbit y nuevas opciones de hardware en la solución KDS. Esta asociación tiene como objetivo proporcionar a cadenas de tamaño medio y propietarios de restaurantes independientes tecnología de cocina avanzada y de fácil implementación para competir con cadenas más grandes.

El KDS TrueOrder mejorado contará con actualizaciones de progreso de pedidos por SMS en tiempo real, informes detallados de la velocidad de servicio y capacidades Power Over Ethernet (POE). El sistema puede soportar hasta nueve estaciones de cocina e incluye las soluciones táctiles de acero inoxidable de Kitchen Armor con opciones de montaje personalizadas. La integración de la tecnología de IA de Curbit ayudará a los restaurantes a optimizar la gestión de pedidos para llevar determinando los tiempos de inicio óptimos para los pedidos digitales y proporcionando actualizaciones en tiempo real a los clientes y a los conductores de entrega.

엡손키친 아머와 전략적 파트너십을 맺고 TrueOrder 주방 디스플레이 시스템 (KDS)을 향상시키겠다고 발표했습니다. 이 협력은 Curbit의 AI 기반 주방 용량 관리 기능과 새로운 하드웨어 옵션을 KDS 솔루션에 통합할 것입니다. 이 파트너십의 목표는 중소형 체인점과 독립된 식당 소유자에게 경쟁할 수 있도록 고급의 손쉽게 구현할 수 있는 주방 기술을 제공하는 것입니다.

향상된 TrueOrder KDS는 실시간 주문 SMS 진행 상황 업데이트, 서비스 속도 보고서의 세부 사항 및 Power Over Ethernet(POE) 기능을 갖추게 됩니다. 이 시스템은 최대 아홉 개의 주방 스테이션을 지원할 수 있으며, 맞춤형 장착 옵션을 갖춘 키친 아머의 스테인리스 스틸 터치 솔루션을 포함합니다. Curbit의 AI 기술 통합은 식당들이 디지털 주문에 대한 최적의 시작 시간을 결정하고 고객 및 배달 기사를 위한 실시간 업데이트를 제공함으로써 포장 주문 관리를 최적화하는 데 도움이 될 것입니다.

Epson a annoncé un partenariat stratégique avec Kitchen Armor pour améliorer son TrueOrder Kitchen Display System (KDS). La collaboration intégrera les capacités de gestion de capacité de cuisine alimentées par l'IA de Curbit et de nouvelles options matérielles dans la solution KDS. Ce partenariat vise à fournir aux chaînes de taille moyenne et aux propriétaires de restaurants indépendants une technologie de cuisine avancée et facile à mettre en œuvre pour rivaliser avec des chaînes plus grandes.

Le KDS TrueOrder amélioré proposera des mises à jour du progrès des commandes par SMS en temps réel, des rapports détaillés sur la vitesse de service et des fonctionnalités Power Over Ethernet (POE). Le système peut prendre en charge jusqu'à neuf stations de cuisine et comprend les solutions tactiles en acier inoxydable de Kitchen Armor avec des options de montage personnalisées. L'intégration de la technologie IA de Curbit aidera les restaurants à optimiser la gestion des commandes à emporter en déterminant les temps de départ optimaux pour les commandes numériques et en fournissant des mises à jour en temps réel aux clients et aux livreurs.

Epson hat eine strategische Partnerschaft mit Kitchen Armor angekündigt, um sein TrueOrder Kitchen Display System (KDS) zu verbessern. Die Zusammenarbeit wird die KI-gestützten Kapazitätsmanagement-Funktionen von Curbit und neue Hardware-Optionen in die KDS-Lösung integrieren. Diese Partnerschaft hat zum Ziel, mittelgroßen Ketten und unabhängigen Restaurantbesitzern fortschrittliche, einfach implementierbare Küchentechnologie anzubieten, um mit größeren Ketten konkurrieren zu können.

Das verbesserte TrueOrder KDS wird Echtzeit-SMS-Updates zum Bestellfortschritt, detaillierte Servicegeschwindigkeitsberichte und Power Over Ethernet (POE)-Funktionen bieten. Das System kann bis zu neun Küchenstationen unterstützen und beinhaltet die Touch-Lösungen aus rostfreiem Stahl von Kitchen Armor mit individuellen Montageoptionen. Die Integration der KI-Technologie von Curbit wird Restaurants dabei helfen, das Management von Takeaway-Bestellungen zu optimieren, indem sie optimale Startzeiten für digitale Bestellungen ermittelt und Echtzeit-Updates an Kunden und Lieferfahrer bereitstellt.

Positive
  • Partnership brings AI-powered kitchen management capabilities to enhance operational efficiency
  • System expansion to support up to 9 kitchen stations for improved workflow
  • Integration of real-time SMS updates for better customer communication
  • Addition of detailed speed of service reporting for performance tracking
Negative
  • None.

Partnership to Bring State-of-the-Art, Easy-to-Install Technology to Mid-Sized Chains and Independent Owners to Better Compete with Larger Restaurants Chains

LOS ALAMITOS, Calif., Jan. 9, 2025 /PRNewswire/ -- Epson today announced a partnership with Kitchen Armor, the leading restaurant kitchen solutions provider offering a full range of standard and custom kitchen automation products. Through this partnership, Kitchen Armor will bring Curbit capabilities, the industry's first AI-powered kitchen capacity management solution for restaurants, and new hardware options to TrueOrder Kitchen Display System (KDS), aiming to further optimize kitchen performance and order status communication via SMS. Through this partnership, Epson and Kitchen Armor are providing state-of-the-art, easy-to-implement kitchen technology to mid-sized chains and single location operators, allowing them to compete with larger corporate competitors on take-out efficiency, order accuracy and guest communication.

Epson Announces Partnership with Kitchen Armor to Enhance TrueOrder Kitchen Display Solution for Mid-Sized Restaurants

 TrueOrder KDS with Kitchen Armor is an affordable, easy to set up and easy-to-install kitchen display system for restaurants, enhancing productivity from food prep to order fulfillment. Kitchen Armor manufactures and produces stainless steel touch solutions, along with custom mounting options that feature Power Over Ethernet (POE) capabilities that greatly simplify hardware installation and offer the most effective kitchen consulting services recognized throughout the industry. Kitchen Armor is the official reseller of Curbit's services, and the partnership between Epson and Kitchen Armor will provide Curbit capabilities within TrueOrder KDS. Curbit helps restaurants manage their take-out orders intelligently by leveraging real-time kitchen data and AI to determine the optimal time to start digital orders and providing real-time order progress to guests and delivery drivers via SMS. Through this partnership, Curbit capabilities, including real-time order SMS progress updates and detailed speed of service reporting data, will be available within TrueOrder KDS.

"Kitchen Armor's mission is to provide restaurants with the most advanced, industry-leading kitchen solutions that are cost-effective, easy to implement and designed to exceed customer expectations on day one," said Paul Amestoy, co-founder, Kitchen Armor. "We are excited to work with Epson and strengthen our partnership with Curbit as we continue to be the industry-leading turn-key solutions provider for a diverse array of quick-service restaurants. This partnership will further allow customers to enhance their kitchen production, achieve better order accuracy and enhance customer communication."

Adding to Epson's existing TrueOrder KDS offerings from Microtouch, Logic Controls and Elo, this partnership will give customers more options for implementing the intuitive and robust TrueOrder KDS software. TrueOrder KDS is easy to set up and can be customized to fit a kitchen's workflow with easy-to-use, browser-based configuration utility. The system can support as many as nine stations throughout the kitchen, to help ensure order information is handled by the right station.

"As a market leader with a reputation for providing expertise for both software and hardware kitchen solutions, Kitchen Armor has the experience and know-how to provide a full end-to-end solution for restaurants," said Tessa Kohl, product manager, Epson America, Inc. "Many restaurants are looking to optimize kitchen efficiency, especially when managing orders coming from a range of third-party ordering and delivery apps, and we are excited to work with Kitchen Armor to deliver world-class solutions to meet these needs."

For more information about TrueOrder KDS, visit www.epson.com/kds. To learn how to purchase, reach out to Kitchen Armor at info@kitchenarmor.com.

About Kitchen Armor
Kitchen Armor dramatically improves kitchen operations by educating and inspiring partners through their cutting-edge POE (Power Over Ethernet) technology, innovative mounting solutions, comprehensive consulting efforts, and full project management capabilities. Its success is built on empowering customers with product understanding and offering turn-key solutions to help discover and resolve complex problems while mitigating risk. For more information, visit https://kitchenarmor.com/.

About Epson
Epson is a global technology leader whose philosophy of efficient, compact and precise innovation enriches lives and helps create a better world. The company is focused on solving societal issues through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson's goal is to become carbon negative and eliminate use of exhaustible underground resources such as oil and metal by 2050.

Led by the Japan-based Seiko Epson Corporation, the worldwide Epson Group generates annual sales of more than JPY 1 trillion. global.epson.com/

Epson America, Inc., based in Los Alamitos, Calif., is Epson's regional headquarters for the U.S., Canada, and Latin America. To learn more about Epson, please visit: epson.com. You may also connect with Epson America on Facebook (facebook.com/Epson), X (x.com/EpsonAmerica), YouTube (youtube.com/epsonamerica), and Instagram (instagram.com/EpsonAmerica).

EPSON is a registered trademark of Seiko Epson Corporation. TrueOrder is a trademark of Epson America, Inc. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2025 Epson America, Inc.

 

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SOURCE Epson America, Inc.

FAQ

What new features does the Kitchen Armor partnership bring to Epson's TrueOrder KDS (SEKEY)?

The partnership brings Curbit's AI-powered kitchen capacity management, real-time SMS order updates, detailed speed of service reporting, and new hardware options including stainless steel touch solutions with POE capabilities.

How many kitchen stations can Epson's TrueOrder KDS (SEKEY) support after the Kitchen Armor integration?

The TrueOrder KDS system can support up to nine stations throughout the kitchen, ensuring order information is handled by the right station.

What AI capabilities are being added to Epson's TrueOrder KDS (SEKEY) through the Kitchen Armor partnership?

The integration adds Curbit's AI capabilities that determine optimal start times for digital orders and provide real-time order progress updates to customers and delivery drivers via SMS.

How will the Kitchen Armor partnership benefit mid-sized restaurant chains using Epson's KDS (SEKEY)?

The partnership provides state-of-the-art, easy-to-implement kitchen technology that helps mid-sized chains compete with larger competitors on take-out efficiency, order accuracy, and guest communication.

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